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Citrus Grande Hotel Pattaya by Compass Hospitality

5.0 star property

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Photo gallery for Citrus Grande Hotel Pattaya by Compass Hospitality

A spacious lobby with modern furniture, large windows, and a view of the outdoors.
A modern hotel room with a large bed, a bathroom with a glass shower, a walk-in closet, and a TV on the wall.
A modern lobby with a polished marble floor, wooden ceiling panels, and a reception desk with a vase of white flowers.
A swimming pool with a tiled edge, surrounded by a well-lit outdoor area with lounge chairs and potted plants.
A modern restaurant with large windows, wooden floors, and black wicker chairs.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
579 Khao Phra Tam Nak, Pattaya, Chonburi, 20150
  • Place, Walking Street
    ‪10 min walk‬
  • Place, Pattaya Beach
    ‪15 min walk‬
  • Place, Pattaya Beach Road
    ‪15 min walk‬
  • Airport, Utapao (UTP-Utapao Intl.)
    ‪49 min drive‬

Room options

View all photos for City View no Balcony

A hotel room with a bed, a desk, a chair, and a window with curtains.

City View no Balcony

  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite

A modern hotel room with a glass coffee table, leather armchairs, a TV mounted on the wall, and a large window with curtains.

Executive Suite

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Balcony Pool View

A modern hotel room with a large bed, a desk, and a chair.

Deluxe Balcony Pool View

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Connected Suite

A hotel room with two beds, a desk with a computer, a chair, and a large window with curtains.

Family Connected Suite

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Business Curve Room

A hotel room with a bed, a desk with a coffee maker, a TV, and a window with curtains.

Business Curve Room

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for City View with Balcony

A hotel room with a large bed, a desk with a chair, a television, and a view of the city through the window.

City View with Balcony

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room with Bathtub

A modern bathroom with a freestanding bathtub, a large mirror, and a glass shower enclosure.

Deluxe Room with Bathtub

  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Citrus Grande Hotel Pattaya by Compass Hospitality

Along with 2 restaurants, this hotel has 2 outdoor pools and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, 24-hour room service, and a business center.
Citrus Grande Hotel Pattaya by Compass Hospitality offers 512 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Citrus Grande Hotel Pattaya by Compass Hospitality, you're just a quick walk from Walking Street. You'll find features like free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self parking
  • Enjoy local and international cuisine while dining at Rodeo Bar & Grill
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include a kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and a playground
  • Within a 15-minute walk of Walking Street and Pattaya Beach
As a guest of Citrus Grande Hotel Pattaya by Compass Hospitality, you'll find 2 outdoor swimming pools, a fitness center, and a children's pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A children's club, an arcade/game room, and multilingual staff are also featured at the luxury Citrus Grande Hotel Pattaya by Compass Hospitality. Self parking is free.

Smoking is allowed in designated areas at this 5-star Pattaya hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Rodeo Bar & Grill - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.
Spice Asian Retreat - This restaurant specializes in Asian cuisine. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: THB 420 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Rodeo Bar & Grill
  • Spice Asian Retreat

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Gym
  • Playground

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 10 buildings
  • 8 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Citrus Grande Hotel Pattaya by Compass Hospitality

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 420 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Citrus Grande Hotel Pattaya Compass Hospitality
Citrus Grande Hotel Compass Hospitality
Citrus Grande Pattaya Compass Hospitality
Citrus Grande Hotel Pattaya Compass Hospitality
Citrus Grande Hotel Compass Hospitality
Citrus Grande Pattaya Compass Hospitality
Citrus Grande Compass Hospitality
Hotel Citrus Grande Hotel Pattaya by Compass Hospitality Pattaya
Pattaya Citrus Grande Hotel Pattaya by Compass Hospitality Hotel
Hotel Citrus Grande Hotel Pattaya by Compass Hospitality
Citrus Grande Hotel Pattaya by Compass Hospitality Pattaya
Citrus Grande Hotel Pattaya by Compass Hospitality Hotel
Citrus Grande Hotel Pattaya by Compass Hospitality Pattaya
Citrus Grande Hotel Pattaya by Compass Hospitality SHA Plus
Citrus Grande Hotel Pattaya by Compass Hospitality Hotel Pattaya

Citrus Grande Hotel Pattaya by Compass Hospitality Reviews

Reviews

6.6
Rating 10 - Excellent. 12 out of 58 reviews
Rating 8 - Good. 14 out of 58 reviews
Rating 6 - Okay. 17 out of 58 reviews
Rating 4 - Poor. 7 out of 58 reviews
Rating 2 - Terrible. 8 out of 58 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

WATANABE

Liked: Cleanliness
nice hotel
Stayed 6 nights in Aug 2024
Verified review

10/10 Excellent

Susy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price
Stayed 3 nights in Jun 2023
Verified review

2/10 Terrible

jinalkumar

Disliked: Amenities
No good room, staff, nothing is good.
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Lavish

Limited
Stayed 1 night in Jun 2025
Verified review

2/10 Terrible

Laust

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is NEVER a 5 star hotel. More like a two star hostel. It's in fact so bad that I tried to switch hotels 15 minutes into our stay.
Stayed 3 nights in Dec 2024
Verified review

4/10 Poor

Trond R

Disliked: Cleanliness, staff & service, amenities
Standard langt under forventet, mange bygninger med nivåforskjeller og vanskelig fremkomlighet. Stor slitasje og dårlig renhold, aircon. kan ikke justeres på rommet,altfor kaldt rom. Hotellet er dominert av indiske gjester og har segregert frokostsal. Utendørs basseng med ytterst lite sol og svært slitte og farlige gangveier. Ser hotellet skriver det er hc vennlig,men er vel det minst tillpassede seg har sett noengang.Dette hotellet trenger en stor renovering og annbefales ikke for europeiske gjester. Frokost var egenlig ok, men savnet bacon.
Stayed 8 nights in Jan 2026
Verified review

6/10 Okay

Terje

Liked: Room comfort

Støyende plassering

Sy
Stayed 5 nights in Feb 2024
Verified review

6/10 Okay

MAN CHEONG

Liked: Staff & service
浴室去水差，水流出企缸外
Stayed 3 nights in Jul 2023
Verified review

8/10 Good

Jongyoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

만족합니다

1박이 아쉬움이 남네요 객실및 호텔내에 수영장이 있어서 아이들과 묵어도 좋을것 같네요. 워킹스트리트와도 걸어서10분정도 거리여서 위치도 괜찬았어요. 로비와 정문이 좀 좁은게 아쉽네요. 전체적으로 괜찮았어요
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Mat07

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the concept of serving Beers/ wine as drinks on arrival never saw it any other hotel in Asia. Beautiful pool and cheap drinks by the bar. Fah at Breakfast was very helpful and smiling , they offer Select Guests choice of additional dishes from Breakfast menu. Turn down service with chocolates at the rate I paid is impressive- maybe Hotels in Thailand strive a lot to make people happy. The bed and pillows ere best- staff informed they were used by all reputed brand hotels.
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room and value

Needed a place last minute, and Citrus was available. Took a chance and it worked out great. What you want to know; bed was comfy, room clean, customer service great, price was great (4 bits), and room was modern. Its definitely a four star room. I will stay there again. Also, they gave me late check out upon request and the TV seemed great, but didnt watch so dont know channel selections.
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel at a good location with lot of Indian restaurants nearby Very near to walking street 10mins walk
Stayed 3 nights in Jun 2019
Verified review

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities

벌레 빼곤 좋았다아

바퀴벌레 몇 마리를 보게 되었습니다... 체크인 절차 시간이 매우 길었고 웰컴드링크를 줘서 좋았지만 제발 무난한거 먹길 ㅋ.ㅋ 화장실과 샤워실이 너무 작게 분리되어 있어서 5성이라고 느껴지지 않았습니다
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

Hagay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

מלון מעולה

אחלה מלון, דואג לאורחים
Stayed 3 nights in Apr 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute waste of money & pathetic hotel! So hotel did not gave us room till 5.00 PM - they said rooms are not clean and we had to wait for 2 hours. Rooms were very small, Bathroom were stinking. Last night of our stay - AC broke down from 3.00 AM to 11.00 AM - we had to sit in balcony entire night. Location of hotel was pathetic - not recommended for couple or family, by 10.00 PM the area was mini walking street. Hotel did not arrange bell boy to pick up luggage and swimming pool was very small and untidy.
Stayed 2 nights in Mar 2019
Verified review

4/10 Poor

SIU CHEUNG J

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

不滿意

4個房間冷氣唔凍，冷氣風口滴水，排水渠有異味，水壓很低。早餐尚好，房內提供多種電器插頭，這很方便。
Stayed 3 nights in Feb 2019
Verified review

2/10 Terrible

JongTack

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

시설은 새로 건축하여 좋으나, 직원들이 과로해서 그런가 청소가 잘 안됩니다.

저는 로비 옆건물에 투숙했습니다. 그담당 청소직원의 문제인지 복도가 전혀 청소가 안되었고, 숙박객실에 들어가는 순간 침대시트는 말끔히 정리되어 있었으나 바닥에 머리카락이며 먼지가 많았습니다. 화장실에는 소변자국이 그대로 있었으며 문제제기 하니 청소직원으 왔으나 냄새나는 대걸레로 대충 한번 쓱 문지르고 갈려고 하여, 화장실 이의제기 했으나 수건으로 변기를 대충 문지르더니 이제 됐냐고? 계속 물어봐서 할말이 없어서 가라고 했습니다. 이후에 신뢰가 안가 로비에 2차례에 걸쳐 청소 요구를 하였으나 오후 5시에 복귀해 보니 그대로 였습니다. 수건이 없어 샤워도 못하고 이의제기 하였더나 청소직원이 없다며 매니져에게 항의하니 나중에 해당 로비직원이 수건을 가져다 줬습니다. 시트는 정리해주겠다고 하여 로비직원이 얼마나 하겠냐 싶어 그냥 쓰레기통만 비워달라고 하였습니다. 그 해당건물 청소담당 직원이 문제였을수도 있으나 그러한 문제 해결 방식이나, 관리 체계가 이상했습니다. 로비직원들은 엉뚱한 표정이나 짓고있고 파타야 사람들 서비스 마인드고 한국과 틀린것 일수도 있습니다. 서비스를 원한다면 비싼호텔하세요...중국인이 80%, 인도인이 95%, 한국인은 저포함 2커플정도.. 제가 묵은 동만 유독 청소가 안된듯 합니다. 발리하이 리조트 걸어서 10분 이건 좋았습니다.
Stayed 3 nights in Feb 2019
Verified review

6/10 Okay

SANGHUN

Disliked: Cleanliness, property conditions & facilities

대체적으로 불만족..

바닥에 머리카락이며 먼지가 가득해서 맨발로 방을 걸엇더니 먼지며 때며 다묻네요 클린룸도 해놧는데 수건도 안갈아주시네요 물조절도 상당히 어려웠습니다 위치는 만족해요 걸어서 워킹 10~15분정도
Stayed 6 nights in Feb 2019
Verified review

2/10 Terrible

Joey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a five star hotel I booked a twins bed room, and u got a double bed room
Stayed 2 nights in Jan 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location: Excellent! Very close to everything but not in the Chaos Room: Excellent Front Desk Staff: Excellent, particularly the India National staff member who was super helpful (can't remember her name sorry) Breakfast buffet: Average at best and caters to Indians; do not eat from the buffet!! you should order from the menu as the Indian guests use their hands to take food from the buffet even though signs are posted, very unhealthy and disgusting. Pool: Awesome and not busy as most guests are Chinese or Indian and they do not utilise the pool, generally speaking Pool Service: TERRIBLE, just bring outside food and drink and ignore the signs like everyone else as the service is brutal!! Guest Rule: AMAZING! They allow guests and they check in with you to make sure the guest did not do anything untoward before allowing the guests to leave the hotel. This is reason enough to stay here. Overall: I would not return to this hotel but it was worth the money for my 4 Nights in Pattaya
Stayed 4 nights in Jan 2019
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good Hotel but honestly time has caught up with this hotel, felt like I was staying in a luxury hotel in the 90's. Don't expect anything spectacular, but the best part of the hotel is the it is just a 5 mins walk from the Walking street.
Stayed 1 night in Dec 2018
Verified review

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities

お勧めしません

チェックイン手続きだけで1時間待たされ、案内された部屋には、他のお客さんが宿泊していて、部屋の変更手続きだけでさらに30分待たされ散々でした。予定を狂わされた為、このホテルには二度と泊まりません。
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Vic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with awesome amenities.....the staff were super nice.....10minute walk from walking street.....
Stayed 4 nights in Dec 2018
Verified review

6/10 Okay

Verified traveller

Breakfast is good. Very small rooms . Does not look like 5 star hotel
Stayed 3 nights in Nov 2018