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4.4 out of 5

"To be honest, the hotel was the better part of Pattaya, even though it was run down. It rained and water came into our room from the balcony despite b ... " More

By a verified traveller on Tue 15 Nov 2022

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Deluxe Room, 2 Single Beds, Ocean View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
€141* Per night/room 28 Apr - 29 Apr

Executive Room, 2 Single Beds, Ocean View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Room, 2 Bedrooms, Ocean View (Residence)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Executive Room, 1 King Bed, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite, 1 King Bed, Ocean View (Premium)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hilton Pattaya. During your stay, you'll be connected to a shopping centre and just a quick walk from Pattaya Beach. Enjoy features like free WiFi in public areas and free valet parking, plus 2 bars.

  • Free Wi-Fi in some public areas
  • Free valet parking and self-parking
  • Enjoy a beachfront location while dining at Edge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the outdoor pool or soak in the 3 spa tubs
  • Treat yourself to body treatments, hot stone massages or manicures and pedicures at eforea Spa at Hilton
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the location and the pool
  • Steps from Pattaya Beach and Central Pattaya
  • Airport pick-up shuttle service available for a fee

Hilton Pattaya ratings based on 7 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Pattaya

Everyone (5) Couples (2)
3 out of 5
To be honest, the hotel was the better part of Pattaya, even though it was run down. It rained and water came into our room from the balcony despite booking a deluxe room. Luckily we only stayed one day, couldn’t imagine staying any longer and wouldn’t stay here again.

Posted by on 15 Nov 2022

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Comment from Hotel Management

23 Nov 2022 by Hilton Pattaya

Dear Nabihah,From the feedback received, we are sorry to know that our product could not meet your expectation, for which we offer you our sincere apologies. We obviously failed to deliver the experience that you should have had. Rest assured your feedback and comments have been taken seriously and discussed with each department head concerned for prompt review and correction of processes where necessary to ensure we exceed our guest expectation’s.With this in mind, we once again thank you for your feedback and we hope to have the chance to welcome you back to Hilton Pattaya. Sincerely,

4 out of 5
Gute zentrale Lage aber leider laute Umgebung Personal und Infrastruktur super Restaurant level 15 super Executive Lounge bescheiden

Posted by on 14 Nov 2023

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Comment from Hotel Management

17 Nov 2023 by Hilton Pattaya

Dear Harry,Thank you for your kind feedback, we are all grateful to hear that you enjoyed your recent visit. We look forward to welcoming you back in the near future.Best regards,

5 out of 5
Das ganze Hotel hatte einen gewissen scharm. Die Einrichtung sehr schön. Frühstücksbuffet sehr gut.

Posted by on 9 Jan 2023

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Comment from Hotel Management

10 Jan 2023 by Hilton Pattaya

Dear Josef,Thank you for your kind feedback and rating, we are all grateful to hear that you enjoyed your recent visit.We look forward to welcoming you back in the near future.Best regards,

5 out of 5

Posted by on 14 Aug 2022

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Comment from Hotel Management

19 Jan 2023 by Hilton Pattaya

Dear Mario, Thank you for your rating, we're delighted to hear that you enjoyed your recent visit. We look forward to welcoming you back in the near future. Best regards,

5 out of 5
Super Service. Super zentral gelegen. Einrichtung zum Teil nicht fachgerecht unterhalten.

Posted by on 7 Feb 2020

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Comment from Hotel Management

7 Feb 2020 by Hilton Pattaya

Dear Valued guest, We truly appreciate the time you took to give a rating our hotel. We do look forward to welcoming you back to Hilton Pattaya soon. Kind regards. Hilton Pattaya

4 out of 5
Europäer erhalten wohl keinen Willkommensdrink, Chinesen schon. Balkontüre defekt und trotz Nachfrage nicht repariert. Zimmerreinigung erst nach Nachfrage erhalren. Frühstück auf Rechnung obwohl nicht verwendet, somit mühsames Check-Out. Pool Bereich Cool und nettes Personal. W-Lan nicht kostenlos. Nur für Member. Wir leben im 2020! Von einem Hotel dieser Kategorie darf man insgesamt jedoch mehr Professionalität erwarten.

Posted by on 14 Jan 2020

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Comment from Hotel Management

15 Jan 2020 by Hilton Pattaya

Dear Valued guest, Thank you for sharing your experience on your last stay with us. We are really sorry to know that our product and service could not meet your expectation. With this in mind we once again thank you for your feedback for our improvement and we most certainly do look forward to welcoming you back to Hilton Pattaya if you decide to give us another chance. Kind regards, Hilton Pattaya

5 out of 5
Die Executive Doppelzimmer sind Top ausgestattet und würde immer wieder dort Übernachten

Posted by on 27 Dec 2019

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Comment from Hotel Management

2 Jan 2020 by Hilton Pattaya

Dear Valued Guest, We truly appreciate the time you took to give a rating and sharing your experience on your last stay with us. It is with great pleasure to know that you had a pleasant stay here. We do look forward to welcoming you back to Hilton Pattaya soon. Kind regards, Hilton Pattaya

Property Features

Hilton Pattaya offers its guests a full-service spa, 3 hot tubs, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. Event space at this hotel measures 6889 square feet (640 square metres) and includes a conference centre. A kids' pool, a fitness centre, and a rooftop terrace are also featured at the luxury Hilton Pattaya. A shuttle from the airport to the hotel during limited hours is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Pattaya hotel.

  • 1 building
  • 304 guestrooms or units
  • 34 levels
  • 2 bars or lounges
  • 6889 sq ft of conference space
  • 640 sq. m of conference space
  • Built in 2010
  • Deli
  • Terrace on the roof
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Corner/local shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Train station: Pattaya Station (3.8 km / 2.4 mi)
  • Property shuttles: Airport pick-up
  • Parking: Free valet parking and self parking

Room Amenities

Hilton Pattaya offers 304 accommodations with laptop-compatible safes and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. A pillow menu is available. 40-inch LED televisions come with cable channels. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Private balcony
  • Sitting area
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Coffee maker
  • Pillow options
  • Separate bath and shower
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:30 AM and at the weekend from 6:00 AM to 11:00 AM.

Edge – This beachfront restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.

Horizon – This restaurant overlooks the ocean. Happy hour is offered. Open daily.

Drift – This coffee shop is located on the beach. Reservations are required. Open daily.

Shore – This bar is located by the pool. Open daily.

A complimentary food shopping service is offered and guests can order late-night fare from 24-hour room service.

Nearby Activities

3 hot tubs are on site along with an outdoor pool. In addition to a kids' pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Boat tours nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Fitness classes on site
  • Hiking/biking trails nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site

Spa Services

Eforea Spa at Hilton has 6 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 20

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Hilton Pattaya offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 2178 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, debit cards and cash.

Contactless check-out is available.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 700 for adults and from THB 350 for children
  • Fee for in-room wireless Internet: THB 300 per day (rates may vary)
  • Airport shuttle fee: THB 4000 per vehicle (maximum occupancy 2)
  • Rollaway bed fee: THB 2178 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel Pattaya Thailand
  • Hilton Pattaya Thailand
  • Pattaya Thailand Hilton
  • Hilton Pattaya Hotel
  • Hilton Pattaya
  • Hilton Pattaya Hotel Pattaya

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.