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JEN Singapore Tanglin by Shangri-La

4.0 star property
VIP Access

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Photo gallery for JEN Singapore Tanglin by Shangri-La

Outdoor pool, pool umbrellas, pool loungers
Executive Suite, 1 King Bed
Dining room
Superior Room, 1 King Bed
Check-in/check-out kiosk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1A Cuscaden Road, Singapore, 249716
  • Place, Tanglin Mall
    ‪1 min walk‬
  • Place, Singapore Botanic Gardens
    ‪10 min walk‬
  • Place, ION Orchard
    ‪10 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(30 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(69 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

8.6 out of 10
Excellent
(9 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

8.0 out of 10
Very good
(49 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed

Club Room, 1 King Bed

8.8 out of 10
Excellent
(13 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room

Club Twin Room

Club Twin Room

  • Sleeps 3
  • 2 Single Beds

Similar properties

Deluxe Room (Family)
JEN Singapore Orchardgateway by Shangri-La
  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 1,146 reviews
The price is €216
includes taxes & fees
11 Feb - 12 Feb
JEN Singapore Orchardgateway by Shangri-La

About this property

JEN Singapore Tanglin by Shangri-La

Hotel with free parking, steps from Tanglin Mall
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
JEN Singapore Tanglin by Shangri-La offers 565 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Singapore hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

JEN Singapore Tanglin by Shangri-La's great location gets high marks from our customers. During your stay, you're just a quick walk from Tanglin Mall. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Steps from Tanglin Mall and 8 minutes by foot from Gleneagles Hospital
JEN Singapore Tanglin by Shangri-La offers its guests a children's pool, an outdoor pool, a hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly JEN Singapore Tanglin by Shangri-La. You'll have access to the health club at a partner property. Self parking is free.

This 4-star Singapore hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.
J65 - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: SGD 38 for adults and SGD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • J65

Things to do

  • Children's pool
  • Free bicycle rentals
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Lift (109 centimetre wide door)
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 18 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JEN Singapore Tanglin by Shangri-La

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SGD 108.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SGD 38.00 for adults and SGD 19.00 for children
  • Rollaway bed fee: SGD 108.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Traders
Hotel Traders Singapore
Singapore Hotel Traders
Singapore Traders
Singapore Traders Hotel
Traders Hotel
Traders Singapore
Traders Singapore Hotel
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin
Jen Tanglin Singapore
Jen Tanglin
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Hotel Hotel Jen Tanglin Singapore by Shangri-La Singapore
Singapore Hotel Jen Tanglin Singapore by Shangri-La Hotel
Hotel Hotel Jen Tanglin Singapore by Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin Singapore Shangri-La
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri-La Singapore
Hotel Jen Tanglin Singapore
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Jen Tanglin Singapore Shangri

JEN Singapore Tanglin by Shangri-La Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 626 out of 1007 reviews
Rating 8 - Good. 260 out of 1007 reviews
Rating 6 - Okay. 74 out of 1007 reviews
Rating 4 - Poor. 33 out of 1007 reviews
Rating 2 - Terrible. 14 out of 1007 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Amanpreet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel! Very clean and spacious! Also connected to a mall inside.
Stayed 4 nights in Oct 2025

4/10 Poor

Henson

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
We arrived at evening way after the usual check in time of 3pm to be given only 1 of the 2 rooms we booked. We were told the 2nd room will be available in 30 minutes so we went out for dinner. After dinner, they can no longer give an estimate when the 2nd rm will be ready so we settled for another floor for the 2nd room so we could finally rest. Then 1 room had this strong unpleasant smell. After 2 requests for a replacement room, they gave us another room. I had to insist that I don't plan to sleep 5 nights in a smelly room
Stayed 5 nights in Oct 2025

10/10 Excellent

Karen, Maylands

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was the best hotel that I have stayed at in Singapore in over 38 years, including a stay at marina bay sands. The room was huge and staff frien, helpful and professional. Will definitely be staying again
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Always a great hotel, well looked after and clean! The proximity to Zorchard us fantastic and given the location it feels you are in a completely separate part of Singapore. Would recommend!
Stayed 2 nights in Oct 2025

4/10 Poor

Sheereen

I find that this hotel difficult to find their staff. Frontdesk reception sometimes nobody attending. Room service staff, try your luck on calling. 2
Stayed 1 night in Oct 2025

10/10 Excellent

Edy, Sausalito

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay and next to mrt. The staff was able to provide a room on specific floor that I asked.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and fabulous staff and a phenomenal breakfast buffet!!
Stayed 1 night in Oct 2025

6/10 Okay

Jimmy

Liked: Cleanliness, staff & service
I stayed at Jen Orchardgateway and was impressed. Unfortunately, my room at the Tanglin hotel was small with poor ergonomics. For example, I had to twist my body to reach the toilet paper.
Stayed 6 nights in Oct 2025

10/10 Excellent

Libia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the proximity to the mall and MRT, the easy access and the breakfast variety. Great for short stays!
Stayed 1 night in Oct 2025

8/10 Good

Joanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Outdoor pool is a perk.
Stayed 7 nights in Oct 2025

10/10 Excellent

Huiling

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice and had some nice features like a Toto toilet with bidet. However, there was a condom wrapper under the bed (not very far in either). And despite me telling housekeeper when I wanted the room to be made up (every other day), I still got a nag note under the door on days when I didn’t need service. Once, I even had a manager knock on my door to “check on customers who have had the DND sign on for a ‘long’ time”). This was the day after the room had been serviced the day before. But other than the somewhat intrusive service, it was generally very pleasant. The location cannot be beaten too.
Stayed 7 nights in Oct 2025

8/10 Good

JUAN MANUEL

Stayed 4 nights in Oct 2025

10/10 Excellent

Michael

Stayed 2 nights in Oct 2025

10/10 Excellent

Clarisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly rated!5 star service and quality facilities

The gym equipments are very motivating and complete. Pool is nice and there is a lifeguard for everyone's safety. Attendants are very kind and attentive to guest needs. Rooms are so well designed and our room w/ accessible features such as automatic door & grab bars for safety. They really pay attention to the smallest detail for your comfort & luxury for a memorable experience.Highly recommended esp away fr the noise of the city
Stayed 1 night in Oct 2025

8/10 Good

May

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff Services very good.
Stayed 4 nights in Oct 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay at the Jen Tanglin. We were particularly happy to get an extended check out time. Thank you very much Jen Tanglin for making our stay a memorable.
Stayed 4 nights in Oct 2025

10/10 Excellent

Craig

Stayed 1 night in Sep 2025

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a redeye flight from Dubai and arrived in Singapore in the morning and was able to get an early checkin which was very accommodating. Since we planned on using the MRT for trip, being 1 block away from Orchard Blvd station was very convenient. Hotel staff very friendly and asked how they could help. Room was very efficient on use of space and well maintained. Since it was a short stay, did not use hotel facilities - restaurants, pool etc. Adjacent to the hotel is a mall with shopping and eating establishments. When back in Singapore will stay here again.
Stayed 2 nights in Oct 2025

8/10 Good

Timothy, Pleasantville

Stayed 2 nights in Oct 2025

8/10 Good

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff were excellent, just a little bit further away from Orchard Road than we would have liked. Might book the other Hotel Jen nexts time.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast is always amazing!
Stayed 2 nights in Oct 2025

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The internet was fast , very clean room , amazing shower , comfy bed . Breakfast was amazing too . Very helpful staff . The area around the hotel was excellent, the MRT ( metro ) was a few minutes away and the Tangled Shopping mall was right next door . We can recommend the Greek restaurant there !! We would love to back one day to the hotel ❤️
Stayed 7 nights in Oct 2025

2/10 Terrible

Bert

Stayed 1 night in Oct 2025

8/10 Good

Bert

Stayed 1 night in Oct 2025

10/10 Excellent

robyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff great especially the concierge and front desk, Bakhtiar really helpful.
Stayed 3 nights in Oct 2025