Hotel with a 24-hour front desk, steps from Hay Street Mall
Along with concierge services, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. Other amenities include a front-desk safe. Limited housekeeping is available.
Criterion Hotel Perth offers 69 accommodations with safes and hair dryers. LCD televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include showers and complimentary toiletries. Housekeeping is offered on a limited basis and irons/ironing boards can be requested.
Our customers tell us they can't get enough of the shopping around Criterion Hotel Perth. During your stay, you're just a quick walk from Hay Street Mall. Concierge services are available.
Services include a concierge, tour or ticket assistance, and luggage storage
Guests have great things to say about the helpful staff and the location
Steps from Hay Street Mall and 7 minutes by foot from Elizabeth Quay
As a guest of Criterion Hotel Perth, you'll find tour/ticket assistance, concierge services, and a front-desk safe. The front desk is open around the clock.
This 3.5-star Perth hotel is smoke free.
Languages
English
Property amenities
Parking and transport
No on-site parking available
Family friendly
In-room refrigerator
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (limited availability)
Tour and ticket assistance
Accessibility
Lift
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
LCD TV
Food and drink
Coffee/tea maker
Electric kettle
Refrigerator
More
Air conditioning (climate-controlled)
Desk
Iron/ironing board on request
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for AUD 30 per night.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit: AUD 250 per accommodation, per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Rollaway bed fee: AUD 30 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Registered guests are the only ones allowed to be in guestrooms.
National rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Property is also known as
Criterion Hotel
Criterion Hotel Perth
Criterion Perth
Criterion Perth Hotel
Hotel Criterion
Hotel Criterion Perth
Perth Criterion Hotel
Criterion Hotel Perth Hotel
Criterion Hotel Perth Perth
Criterion Hotel Perth Hotel Perth
Criterion Hotel Perth Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 207 out of 1000 reviews
10 - Excellent
207
Rating 8 - Good. 370 out of 1000 reviews
8 - Good
370
Rating 6 - Okay. 252 out of 1000 reviews
6 - Okay
252
Rating 4 - Poor. 99 out of 1000 reviews
4 - Poor
99
Rating 2 - Terrible. 72 out of 1000 reviews
2 - Terrible
72
7.4/10
Cleanliness
7.8/10
Staff & service
6.8/10
Amenities
6.2/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
6/10 Okay
Paul
4 May 2025
Disliked: Property conditions & facilities
The room and facilities in the room were adequate. The building is not a hotel anymore and most of the areas are closed- off it’s realty only an accommodation block at best.
I felt the price was excessive for what you were getting, just a bed for the night, also no wifi.
Although the location was good there are other places with similar location with cheaper rates.
Paul
Stayed 1 night in May 2025
6/10 Okay
Sharyl
Travelled with partner
3 May 2025
Liked: Cleanliness, staff & service
Liked the cost and was all that we needed.
Sharyl
Stayed 4 nights in Apr 2025
4/10 Poor
Steven L
27 Apr 2025
Disliked: Property conditions & facilities
Poor quality hotel. Literally stepping over homeless people at the door.
3 star hotel my a**. Straight out of a horror movie, it's most likely on the lower end of a 2 star rating.
Restoration is needed, which will clearly never come. Between the carpet, the walls and the windows I don't know what was dirtier.
However, the cleanliness of the ensuite bathroom was on point, as were the sheets.
3 night stay. Room comfortable but in need of an upgrade. Parts of the hotel undergoing renovation.
Stephen
Stayed 3 nights in Mar 2025
6/10 Okay
Hayley
3 Mar 2025
Liked: Cleanliness
Hayley
Stayed 4 nights in Feb 2025
8/10 Good
Trish
Travelled with partner
28 Feb 2025
Liked: Cleanliness, amenities
You pay for the character and proximity to train station, Fed Square and South Bank. Although and experienced traveler, I was inclined to get off the streets by 8.30pm and felt safer back at the hotels restaurant/bar!
Clean comfortable. Easy location to cbd. After hours checking excellent
Anne
Stayed 2 nights in Feb 2025
6/10 Okay
Patricia
21 Feb 2025
Liked: Staff & service
Disliked: Property conditions & facilities
Not as Advertised
The room was nothing like the photo & i spoke to the manager who said it was just a guide photo. I then went on to say its very misleading. I should of listened to the comments as the location is great but the hotel is extremely tired and needs revamping.