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Executive Residency by Best Western Philadelphia-Willow Grove

2.5 star property

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Photo gallery for Executive Residency by Best Western Philadelphia-Willow Grove

Reception
Exterior
Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed; Full Kitchen)
BBQ/picnic Area
Premium bedding, memory-foam beds, in-room safe, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
250 Business Center Dr, Horsham, PA, 19044
  • Place, Power Line Trail Horsham Trailhead
    ‪16 min walk‬
  • Place, Willow Grove Park Mall
    ‪10 min drive‬
  • Place, Sesame Place
    ‪28 min drive‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪58 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed; Full Kitchen)

Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed; Full Kitchen)

Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed; Full Kitchen)

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchen (Full Kitchen)

A hotel room with a bed, two bedside lamps, a blue armchair, and a window with curtains.

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (Full Kitchen)

7.2 out of 10
Good
(16 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Kitchen (Full Kitchen)

A hotel room with a bed, two bedside lamps, a blue armchair, and a window with curtains.

Standard Room, 1 Queen Bed, Accessible, Kitchen (Full Kitchen)

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Kitchen (with Sofabed; Full Kitchen)

Suite, 1 Queen Bed, Accessible, Kitchen (with Sofabed; Full Kitchen)

Suite, 1 Queen Bed, Accessible, Kitchen (with Sofabed; Full Kitchen)

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

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About this property

Executive Residency by Best Western Philadelphia-Willow Grove

A 24-hour fitness center, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, concierge services, and laundry facilities. Housekeeping is available on request.
Executive Residency by Best Western Philadelphia-Willow Grove offers 110 accommodations with safes and coffee/tea makers. Memory foam beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Executive Residency by Best Western Philadelphia-Willow Grove. During your stay, you'll be close to Willow Grove Park Mall. Free WiFi in public areas, free self parking, and a 24-hour gym are available.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • 6 minutes by car from Willow Grove Park Mall and 10 minutes from Keswick Theatre
  • Cats and dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. Public spaces have free WiFi. Business amenities include a 24-hour business center and coworking spaces. A 24-hour fitness center, barbecue grills, and a vending machine are also featured at the business-friendly Executive Residency by Best Western Philadelphia-Willow Grove. Free self parking is available. A complete renovation of Executive Residency by Best Western Philadelphia-Willow Grove was completed in May 2024.

This Horsham hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Coworking space

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lift (122 centimetre wide door)
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (122 centimetre wide)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1999
  • Renovated entire property - May 2024
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per week (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 15 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Philadelphia-Willow Grove
Candlewood Suites Philadelphia-Willow Grove Horsham
Candlewood Suites Philadelphia-Willow Grove Hotel
Candlewood Suites Philadelphia-Willow Grove Hotel Horsham
Candlewood Horsham
Candlewood Suites Horsham
Candlewood Suites Philadelphia / Willow Grove Hotel Horsham
Horsham Candlewood Suites

Executive Residency by Best Western Philadelphia-Willow Grove Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 426 out of 1001 reviews
Rating 8 - Good. 250 out of 1001 reviews
Rating 6 - Okay. 135 out of 1001 reviews
Rating 4 - Poor. 84 out of 1001 reviews
Rating 2 - Terrible. 106 out of 1001 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Jan 2026

2/10 Terrible

Nick

Stayed 1 night in Jan 2026

10/10 Excellent

Rachel

Stayed 4 nights in Jan 2026

2/10 Terrible

Pete

Travelled with family
Disliked: Cleanliness, staff & service
Entire place was unclean. Active leaks from second floor. 1 towel in the room. Staff appeared inconvenienced when we asked for more towels
Stayed 1 night in Jan 2026

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

2/10 Terrible

Christopher

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty, hair in the shower, dust all over countertop, hallways smelled, stains on bed, and furniture looks like it was chewed on.
Stayed 1 night in Jan 2026

8/10 Good

Arthur, Denville

Easy check in, clean room, great location. I assume this place has smoke rooms because there was a lingering smell of cigarettes everywhere and a lot of air fresheners. Worth it for the price
Stayed 1 night in Dec 2025

8/10 Good

Lea

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and as expected. My only complaint is that I paid extra to do late check out and the front desk staff genuinely came knocking on my door to kick me out despite paying for late check out… it was odd. I would stay again but probably wouldn’t waste money on late check out.
Stayed 3 nights in Dec 2025

10/10 Excellent

Viachaslau

Stayed 1 night in Dec 2025

2/10 Terrible

Emmakate

Travelled with family, Travelled with family and small children
Disliked: Cleanliness
The horrific smells
These were in our rooms and they smelled so bad
Stayed 1 night in Dec 2025

10/10 Excellent

Kaiden

Stayed 1 night in Dec 2025

10/10 Excellent

Brandon

Stayed 1 night in Dec 2025

6/10 Okay

Miriam

Business traveller
Disliked: Cleanliness
The room was in fair condition. Walls and appliances were dirty. Curtains and tub have mold.
Stayed 2 nights in Nov 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen fully equipped, clean room, and overall I really like place
Stayed 1 night in Oct 2025

8/10 Good

Ken

Stayed 1 night in Nov 2025

10/10 Excellent

sharita

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
A great place to stay also nice and clean
Stayed 3 nights in Oct 2025

10/10 Excellent

James

Stayed 1 night in Oct 2025

6/10 Okay

Mary

Stayed 7 nights in Oct 2025

2/10 Terrible

Bella

Stayed 3 nights in Oct 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Room was great the only problem was the intense smell of the cleaning products. Literally woke me up.
Stayed 1 night in Oct 2025

10/10 Excellent

Kimberly, Philadelphia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Oct 2025

2/10 Terrible

Jada

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was horrible I checked in for a night just to relax and there was blood on my room floor. I went to the front desk to ask if I could change rooms because if the blood the front desk guy was so rude and tried to tell me it was not blood. I took a picture and showed him and he argued with me until I requested my money back. He was so rude about giving me a refund and was so rude I would never ever ever book this place again.
Stayed 1 night in Oct 2025

8/10 Good

Marcella

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 2 nights in Oct 2025

2/10 Terrible

LORRAINE

Disliked: Staff & service, property conditions & facilities
I made a reservation and received confirmation. I was lied to by the hotel staff. I was told that Expedia had canceled my reservation. I found myself at midnight in the rain with nowhere to go. Expedia did not cancel my reservation as stated. The hotel staff did so and left me stranded. I was very dissatisfied. The hotel clerk was courteous.
Stayed 1 night in Sep 2025