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Palace Gate Hotel & Resort by EHM

5.0 star property

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Photo gallery for Palace Gate Hotel & Resort by EHM

Bar (on property)
Private spa tub
Bar (on property)
View from property
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
#44. St. Sothearos Blvd (Corner St. 240), Chey Chumneas, Daun Penh, Phnom Penh, 12206
  • Place, Riverside
    ‪1 min walk‬
  • Place, Royal Palace
    ‪3 min walk‬
  • Place, NagaWorld Casino
    ‪12 min walk‬
  • Airport, Techo Intl. Airport (KTI)
    ‪36 min drive‬

Room options

View all photos for Apsara Deluxe Double Room

Apsara Deluxe Double Room | View from room

Apsara Deluxe Double Room

9.4 out of 10
Exceptional
(14 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Apsara Suite

Apsara Suite

Apsara Suite

  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Deluxe Double Room

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Royal Deluxe Double Room

9.2 out of 10
Wonderful
(10 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite Double with Balcony

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Royal Suite Double with Balcony

9.0 out of 10
Wonderful
(10 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Majesty Suite

Majesty Suite

Majesty Suite

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Palace Suite

Palace Suite

Palace Suite

8.0 out of 10
Very good
(1 review)
  • 95 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Royal Deluxe Twin Room

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Royal Deluxe Twin Room

9.4 out of 10
Exceptional
(10 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Royal Suite Twin with Balcony

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Royal Suite Twin with Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Royal Deluxe Double Room with View

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Royal Deluxe Double Room with View

10.0 out of 10
Exceptional
(4 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Deluxe Twin Room with View

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Royal Deluxe Twin Room with View

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Royal Suite Double with Balcony Pool View

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Royal Suite Double with Balcony Pool View

9.6 out of 10
Exceptional
(4 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite Twin with Balcony Pool View

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Royal Suite Twin with Balcony Pool View

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

Palace Gate Hotel & Resort by EHM

This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 poolside bars, a fitness center, and a bar/lounge.
Palace Gate Hotel & Resort by EHM offers 105 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and minibars. These individually decorated and furnished accommodations have separate sitting areas and include day beds. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Plasma televisions come with premium cable channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Phnom Penh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 20 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Our customers tell us they can't get enough of the helpful staff at Palace Gate Hotel & Resort by EHM. During your stay, you're just a quick walk from Riverside. Enjoy features like free WiFi in public areas and free valet parking, plus 2 poolside bars.
  • Free WiFi
  • Free valet parking and self parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, 2 poolside bars, and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to manicures and pedicures, Swedish massages, or body treatments at the spa
  • Services include babysitting, supervised childcare, and dry cleaning/laundry
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Riverside and 3 minutes by foot from Royal Palace
  • Airport shuttle service available for a fee
Palace Gate Hotel & Resort by EHM offers its guests a full-service spa, an outdoor pool, and a hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 1615 square feet (150 square meters) and includes conference space. A fitness center, a sauna, and a library are also featured at the luxury Palace Gate Hotel & Resort by EHM. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Art Deco Phnom Penh hotel.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.
Palace Gate Hotel & Resort by EHM has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 18 for adults and USD 9 for children
  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot tub
  • Library
  • Mountain biking
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,615 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • On a river
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • MP3 dock
  • Plasma TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 45.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 18 for adults and USD 9 for children
  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 2)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Palace Gate Hotel & Resort by EHM offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 10 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Palace Gate Hotel Resort Phnom Penh
Palace Gate Hotel Resort
Palace Gate Phnom Penh
Palace Gate
Gate & By Ehm Phnom Penh
Palace Gate Hotel Resort
Palace Gate Hotel Resort By EHM
Palace Gate Hotel & Resort By EHM Hotel
Palace Gate Hotel & Resort By EHM Phnom Penh
Palace Gate Hotel & Resort By EHM Hotel Phnom Penh

Palace Gate Hotel & Resort by EHM Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 505 out of 670 reviews
Rating 8 - Good. 129 out of 670 reviews
Rating 6 - Okay. 21 out of 670 reviews
Rating 4 - Poor. 12 out of 670 reviews
Rating 2 - Terrible. 3 out of 670 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Dennis

Stayed 2 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Really nice hotel, great location, staff are all really great, food is excellent. Would definitely stay here again!
Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Why would you stay anywhere else in PP ?
Stayed 4 nights in Dec 2025

10/10 Excellent

Paula

Liked: Property conditions & facilities
Staff was well organized, spa was staffed with exceptional professionals and the hotel itself was beautiful and spotless.
Stayed 1 night in Dec 2025

10/10 Excellent

ELODIE

Stayed 1 night in Dec 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, amenities, property conditions & facilities
Excellent.
Stayed 2 nights in Dec 2025

10/10 Excellent

Elisia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with very friendly and helpful staff. They even upgraded our room to a suite, which was greatly appreciated. The inclusive breakfast was great with a good variety of options. We also had dinner in the restaurant on our first night, which was delicious with good portion. Location was great, a stone throw away from the Royal Palace and river. The only thing is that they gave us two cards, one to open the room and the other for electricity. The one for electricity didn't work and shut it off after ca 10 seconds. Even though we reported that it didn’t work to the reception, they just said it's only for electricity so a bit of communication gap there. In the end we just used the key card meant to open the room for electricity. Also, one thing to note is that they take $100 deposit by cash upon check in, which is a bit unusual since it's normally done by card in other hotels we stayed in.
Stayed 3 nights in Dec 2025

10/10 Excellent

Irvine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Really enjoyed the stylish "Khmer" decor and rooms. Lots of lush greenery and gardens , especially around the pool area. Rooms were very clean and comfortable. Staff were excellent. Location was fantastic . Short walk to river, palace and not far from market.
Stayed 5 nights in Nov 2025

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Timothy, San Clemente

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel location is perfect, very walkable to the river and right next to the palace. Very friendly and professional staff and the hotel is very clean and well maintained. The pool is very relaxing and the quality of pool food is excellent as is the breakfast buffet. Excellent gym facilities. The roof top bar is very nice with attentive staff and quality food and drink. I would give it 5 stars I'm sure, if I hadn't have been given a room on the 3rd floor directly under the rooftop bar, which closes at 11pm and then furniture and clean up went on until past 1am. The hotel did move me after the first night, to another room, but also on the 3rd floor, as apparently they were fully booked. This was no better, and after 3 nights of interrupted sleep I can only give a 3 star review on a personal level.
Stayed 3 nights in Nov 2025

10/10 Excellent

Kasey (Nunu)

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The whole experience was fantastic! The staff, the room, the service, the food, and the location made our stay memorable. Although the hotel is in the city right by the Palace, it felt like we were in a beautiful resort outside a city. The only improvement opportunity we can provide would be about the entrance where guests come in for checking in and choking out. The entrance is not appealing. We got off on the street literally no hotel designated entry way for cars or for guests. The street right by the door was dirty and smelly. We were actually scared of entering the hotel. We wondered what we should expect from the inside based on what we experienced at entry point. However, once we got in, inside the hotel starting from the reception area did not let us down. The breakfast buffet was great with a good variety of choices. The staff were incredibly polite and helpful. The rooms were very clean, the poolside we incredible appealing and you don’t want to leave the hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

GEETHA

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and facilities and very friendly staff. Loved the sky oar and pool area and bar was lively
Stayed 3 nights in Nov 2025

10/10 Excellent

Marius

Stayed 4 nights in Nov 2025

10/10 Excellent

Kelly

Stayed 2 nights in Nov 2025

10/10 Excellent

Carl, San Diego

Travelled with partner
Liked: Cleanliness, amenities
Location outstanding the Pool is fabulous the gym the restaurant and great cocktails on roof bar
Stayed 3 nights in Nov 2025

10/10 Excellent

ceris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was superb! Staff very friendly and attentive. Bed was so comfortable! Room was spacious and spa was beautiful. Thank you for a great stay!
Stayed 1 night in Nov 2025

10/10 Excellent

Souphea

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic stuff n room n pool. Nothing is disappointing
Stayed 1 night in Nov 2025

10/10 Excellent

inara, london

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, food,staff,food choice 👌
Stayed 1 night in Oct 2025

10/10 Excellent

inara, london

Liked: Cleanliness, amenities, property conditions & facilities
Every thing was amazing, clean and well designed room, delicious food
Stayed 3 nights in Nov 2025

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, comfortable rooms, incredible location, great onsite restaurant. 5* all around.
Stayed 2 nights in Oct 2025

10/10 Excellent

Minesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next door to the royal palace this is a lovely hotel with very friendly and helpful staff. The pool area is the highlight and centrepiece - an oasis. The rooms are large and comfortable - likewise the bed was large and amazingly comfortable. Pillow options available although we felt what we had was already good for us.
Stayed 2 nights in Oct 2025

10/10 Excellent

EDNIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quase perfeito

O hotel está localizado bem próximo ao Palácio Real e conta com uma excelente estrutura, tanto do ponto de vista das instalações - com um piscina maravilhosa - quanto em relação à qualidade da comida. Além disso, é possível se comunicar em inglês com os funcionários da recepção sem maiores problemas. O único ponto negativo é o serviço no café da manhã porque efetivamente não se consegue relaxar, já que a equipe nos interrompe inúmeras vezes para retirar pratos e talheres das mesas. Não fosse isso, teria sido perfeito. De todo modo, recomendo o hotel e voltaria a me hospedar sem sombra de dúvidas.
Stayed 4 nights in Oct 2025

10/10 Excellent

Sandeep

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
From the front desk to the the door to the bar staff, restaurant staff and spa staff I cannot not say enough! Absolutely amazing stay!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Mgt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the roof top bar & the variety of food. Amazing staff too!
Stayed 2 nights in Oct 2025

8/10 Good

paul

Stayed 1 night in Oct 2025