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AC Hotel by Marriott Phoenix Downtown

3.0 star property

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Photo gallery for AC Hotel by Marriott Phoenix Downtown

Exterior
Meeting facility
Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • Gym
  • 24/7 front desk

Explore the area

Map
414 NORTH 5TH STREET, Phoenix, AZ, 85004
  • Phoenix Convention Center
    ‪3 min walk‬
  • Chase Field
    ‪10 min walk‬
  • PHX Arena
    ‪10 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(46 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(66 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr) | Bathroom

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

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About this property

AC Hotel by Marriott Phoenix Downtown

Hotel with a restaurant, near Chase Field
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, conference space, and dry cleaning. Housekeeping is available on request.
AC Hotel by Marriott Phoenix Downtown offers 199 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at AC Hotel by Marriott Phoenix Downtown. During your stay, you're just a quick walk from Arizona State University - Downtown Phoenix. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include 4 meeting rooms, conference space, and a car charging station
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Phoenix Convention Center and Chase Field
There's a restaurant on site. You can enjoy a drink at the bar/lounge. 4 meeting rooms and coworking spaces are available.

WiFi is free in public spaces. Event space at this hotel measures 3207 square feet (298 square meters) and includes conference space. A 24-hour fitness center, a terrace, and a garden are also featured at the business-friendly AC Hotel by Marriott Phoenix Downtown. Parking is available for a fee.

This 3-star Phoenix hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
AC Kitchen - This restaurant serves breakfast only.
AC Lounge - This bar serves dinner only. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 34 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • AC Kitchen
  • AC Lounge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Dining table
  • Free cot

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 3,207 square feet of conference space
  • 4 meeting rooms
  • Coworking space

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (92 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (82 centimetre wide)

More

  • 13 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are required to download the property's Marriott Bonvoy mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18.00 per person
  • Covered self parking fee: USD 34 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Marriott Bonvoy mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ac By Marriott Phoenix Phoenix
AC Hotel by Marriott Phoenix Downtown Hotel
AC Hotel by Marriott Phoenix Downtown Phoenix
AC Hotel by Marriott Phoenix Downtown Hotel Phoenix

AC Hotel by Marriott Phoenix Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 579 out of 794 reviews
Rating 8 - Good. 112 out of 794 reviews
Rating 6 - Okay. 45 out of 794 reviews
Rating 4 - Poor. 30 out of 794 reviews
Rating 2 - Terrible. 28 out of 794 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great from the very beginning! The gentleman at the front desk was very hospitable and we actually got lucky and got to check in early. Our room was clean which is the first thing I look for. It was very quiet as well. Perfect place to walk to everything! Will be staying again!
Stayed 3 nights in Apr 2025

10/10 Excellent

Ryan

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, Very quick and easy check in
Stayed 1 night in Apr 2025

10/10 Excellent

Shauna-Gaye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and courteous staff
Stayed 1 night in Apr 2025

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Samuel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! Loved the spacious and modern feel of the hotel, and the convenience of walking to ASU downtown campus.
Stayed 2 nights in Apr 2025

4/10 Poor

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the staff was super friendly, but when I was checking in there was a male with two females that were wearing black dresses with super high skirts that were talking about party and making money tonight. Then when I left in the morning to go to a meeting there was a male appeared extremely intoxicated passed out on the couch when you first walk in. While I was waiting for my Uber the fire department showed up to look at him. Don’t know how much control they have of this, might just need a security guard there.
Stayed 1 night in Apr 2025

10/10 Excellent

Trina Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
gre
Stayed 3 nights in Mar 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

Nice place! Clean! Close to Chase Field. Friendly check-in!
Stayed 1 night in Apr 2025

4/10 Poor

Zansfred

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and nice
Stayed 1 night in Apr 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
It was good and close to our destination
Stayed 1 night in Apr 2025

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Kristen

Stayed 1 night in Mar 2025

10/10 Excellent

ARNEL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!

Beautiful modern hotel. Front desk and restaurant staff were very friendly. Rooms were very clean, well appointed, quiet, and with comfortable beds.
Stayed 2 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room
Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Staff & service, property conditions & facilities
While the room towels and bedsheets weee replaced, the room was not tidied up and the shower walls appeared not to have been cleaned from previous guest. My one dining experience was also disappointing—I ordered what was listed as a croque monsieur, and having lived in Europe was looking forward to that, but received a soggy, slightly grilled ham & cheese sandwich with tomato and lettuce with very little cheese and nearly cold inside. Nothing at all like a proper croque monsieur. When I mentioned it to the bar guy he shrugged his shoulders and said he was sorry.
Stayed 3 nights in Apr 2025

10/10 Excellent

Lesa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for any downtown events
Stayed 1 night in Mar 2025

8/10 Good

John

Stayed 2 nights in Mar 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Douglas

Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Stayed 1 night in Mar 2025