Hampton Inn & Suites Phoenix Downtown

3.0 star property

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Photo gallery for Hampton Inn & Suites Phoenix Downtown

A modern hotel with a prominent corner location, featuring a large glass facade and a well-lit entrance.
A modern interior with a sofa, a large abstract painting, a dining area, and a unique wall feature.
A modern hotel lobby with a central bar area, multiple seating options including tables and chairs, and a large flat-screen TV mounted on the wall.
A modern bar area with a long counter, multiple seating options, and a television screen.
A modern dining area with multiple tables and chairs, large windows with sheer curtains, and pendant lighting.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
77 E Polk St, Phoenix, AZ, 85004
  • Place, Phoenix Convention Center
    ‪3 min walk‬
  • Place, Mortgage Matchup Center
    ‪8 min walk‬
  • Place, Chase Field
    ‪10 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪11 min drive‬

Room options

King Room Non Smoking

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(147 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(132 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed with Sofa bed, Non Smoking

9.8 out of 10
Exceptional
(12 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Studio, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(39 reviews)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Studio, 1 King Bed, Non Smoking (Picture Window)

9.2 out of 10
Wonderful
(7 reviews)
  • 58 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Studio, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Studio, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(10 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(19 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(10 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

8.0 out of 10
Very good
(5 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Studio, 1 King Bed (Peloton Bike)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

Hampton Inn & Suites Phoenix Downtown

This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and valet parking. Housekeeping is available once per stay.
Hampton Inn & Suites Phoenix Downtown offers 210 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 50-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Hampton Inn & Suites Phoenix Downtown. During your stay, you're just a quick walk from Mortgage Matchup Center. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 5-minute walk from Phoenix Convention Center and 9 minutes by foot from Mortgage Matchup Center
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 460 square feet (43 square meters) and includes conference space. A 24-hour fitness center, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Hampton Inn & Suites Phoenix Downtown. Parking is available for a fee.

This 3-star Phoenix hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Downtown 77 - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 44 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Downtown 77

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 460 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Banquet hall
  • Built in 2018
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 44.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: USD 100.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Phoenix Downtown Hotel
Hampton Inn Phoenix Downtown
Hampton Inn Suites Phoenix Downtown
Hampton & Suites Phoenix
Hampton Inn & Suites Phoenix Downtown Hotel
Hampton Inn & Suites Phoenix Downtown Phoenix
Hampton Inn & Suites Phoenix Downtown Hotel Phoenix

Hampton Inn & Suites Phoenix Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1437 out of 1933 reviews
Rating 8 - Good. 310 out of 1933 reviews
Rating 6 - Okay. 96 out of 1933 reviews
Rating 4 - Poor. 43 out of 1933 reviews
Rating 2 - Terrible. 47 out of 1933 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Everything was easy to navigate- super clean and breakfast was delicious!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff was excellent
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff great location
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Monica

Breakfast was good, room was spacious and clean, workout facility was really nice and clean!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid Hampton Inn! Clean, excellent Staff and great location.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Triva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Ericka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was central to everything and the staff was very friendly.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

saphat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the breakfast ,clean room,hot shower
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and modern room, great location for the conference center and downtown arenas.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean room. Staff were very friendly and welcoming.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Eyjólfur

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

PAul

Very good breakfast.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Randy

Liked: Cleanliness, property conditions & facilities
Large room, clean, nicely decorated, nice continental breakfast. Loved our stay.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Rhonda

Liked: Cleanliness, property conditions & facilities
Friendly staff clean room and great location.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness
A+ experience and super comfy rooms. Would stay here again for spring training games next year and beyond.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Breakfast is just ok. The location is great. The rooms and staff are great!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent they helped out when needed the rooms was great it was away from traffic
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
Great service and room.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything, I mean like everything was top notch!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Larry

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Crayton

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

xue zhong

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff and good breakfast.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Sue

Liked: Amenities, property conditions & facilities
Front desk staff was great.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice - the room had a slightly stale odor - but, nothing worth complaining about. Overall, the stay was excellent. The view from the room was amazing.
Stayed 1 night in Mar 2026