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Hampton Inn & Suites Phoenix-Surprise

2.5 star property

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Photo gallery for Hampton Inn & Suites Phoenix-Surprise

A spacious dining area with a long table, multiple chairs, and a bar area.
A hotel room with two beds, a desk, a chair, a television, and a window with a view.
A compact kitchen with a granite countertop, a stainless steel sink, a coffee maker, a kettle, and a microwave.
A hotel room with a blue sofa, a desk with a chair, a lamp, and a framed picture on the wall.
A hotel with a prominent neon sign, multiple floors, and a well-lit entrance.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free Wi-Fi

Explore the area

View in a map
14783 W Grand Ave, Surprise, AZ, 85374
  • Place, State Farm Stadium
    ‪29 min drive‬
  • Place, Westgate Entertainment District
    ‪30 min drive‬
  • Place, Phoenix Convention Center
    ‪50 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪57 min drive‬

Room options

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for 1 KING BED STUDIO SUITE W/ SOFABED NONSMOKING

A hotel room with a bed, a television, a seating area, and a window with blinds.

1 KING BED STUDIO SUITE W/ SOFABED NONSMOKING

  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed
  • Free Wi-Fi

View all photos for 2 QUEEN BEDS STUDIO SUITE W/ SOFABED NONSMOK

A hotel room with two beds, a television, a desk with a chair, and a lamp.

2 QUEEN BEDS STUDIO SUITE W/ SOFABED NONSMOK

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a window with a view.

2 Queen Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(20 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a sofa, a TV, and a desk.

Studio, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking

A hotel room with a television, two beds, a desk, and a blue chair.

Studio, 2 Queen Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for One king studio sofabed nosmoking

A hotel room with a blue sofa, a desk with a chair, a lamp, a framed picture on the wall, and a round mirror.

One king studio sofabed nosmoking

9.6 out of 10
Exceptional
(28 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Two queen beds nonsmoking

A wooden desk with a flat-screen TV, a blue office chair, a lamp, and a microwave.

Two queen beds nonsmoking

9.4 out of 10
Exceptional
(95 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Two qns studio sofabed nosmoking

A hotel room with a blue sofa, a desk with a chair, a lamp, a framed picture on the wall, and a round mirror.

Two qns studio sofabed nosmoking

9.8 out of 10
Exceptional
(12 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

Exterior
Holiday Inn Express Surprise by IHG
Stadium Village
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.7 out of 5, Exceptional, 1,011 reviews
The price is €94
includes taxes & fees
6 Sept - 7 Sept
Holiday Inn Express Surprise by IHG

About this property

Hampton Inn & Suites Phoenix-Surprise

This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center.
Hampton Inn & Suites Phoenix-Surprise offers 100 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the free breakfast at Hampton Inn & Suites Phoenix-Surprise. During your stay, you'll be within walking distance of Banner Del E Webb Medical Center. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 12 minutes by foot from Banner Del E Webb Medical Center and a 4-minute drive from R.H. Johnson Center
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Phoenix-Surprise offers its guests an outdoor pool, a hot tub, and a fitness center. WiFi is free in public spaces. Business amenities include a 24-hour business center and 3 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 1216 square feet (109 square meters) and includes conference space. Hampton Inn & Suites Phoenix-Surprise also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Surprise hotel is smoke free.

Guests are served free full breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,216 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2005
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Phoenix-Surprise
Hampton Inn Phoenix-Surprise
Hampton Inn Phoenix-Surprise Hotel
Hampton Inn Suites Phoenix Surprise
Hampton Inn & Suites Phoenix-Surprise Hotel
Hampton Inn & Suites Phoenix-Surprise Surprise
Hampton Inn & Suites Phoenix-Surprise Hotel Surprise

Hampton Inn & Suites Phoenix-Surprise Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 721 out of 1002 reviews
Rating 8 - Good. 196 out of 1002 reviews
Rating 6 - Okay. 46 out of 1002 reviews
Rating 4 - Poor. 16 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the conveniency and proximity to the people I was visiting and also and well kept the property is along with helpful, friendly staff.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love hampton inns they rarely disappoint
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room and quiet.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel…clean, great amenities, good location, friendly staff, great complimentary breakfast!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding front desk people.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Watona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facility, nice breakfast with many choices, convenient location.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Merle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great !
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Shaun

Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent, hotel and room was clean.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Deana

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was great
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was top tier. Staff was incredibly friendly. Room was clean and in good condition. I will most definitely stay here again. Thanks for making my birthday special!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean hotel
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Friendly staff, nice rooms.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff was kind and helpful. Breakfast was good. Really enjoyed our stay.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay - the staff was friendly, the room clean, the hot tub hot and breakfast tasty. It could not have been better. Thank you
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Manuela

Great service, clean/comfortable room!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean & comfortable room, quiet, good breakfast and free EV charging!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

joe

Liked: Cleanliness, staff & service, property conditions & facilities
My family enjoyed the stay
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Joni

Liked: Cleanliness, staff & service, property conditions & facilities
My family enjoyed the stay
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Edward Tygh

It was okay.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a clean room and the staff was amazing.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. Good location to SunCity grand. Friendly staff. We sat by the pool which is nice, didn’t go in the water so don’t have any input on that.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Karlayvet

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay, I will definitely stay again
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Geri Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Friendly front desk employees, clean room
Stayed 1 night in Feb 2026