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Royal Phuket City Hotel

4.5 star property
VIP Access

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Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
Reception
Daily buffet breakfast (THB 450 per person)
3 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Aerial view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Spa

Explore the area

Map
154 Phang-nga Rd, Talat Yai, Phuket, Phuket, 83000
  • Phuket Weekend Market
    ‪5 min walk‬
  • Talad Yai Market
    ‪7 min walk‬
  • Patong Go-Kart Speedway and Phuket Offroad Fun Park
    ‪2 min drive‬
  • Phuket (HKT-Phuket Intl.)
    ‪36 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room

View from room

Deluxe Room

8.8 out of 10
Excellent
(3 reviews)
  • 38 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

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Suite | View from room

Suite

  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Superior

In-room business centre

Premier Superior

8.0 out of 10
Very good
(8 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed

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Executive Suite

Executive Suite

  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

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Premier Deluxe

Premier Deluxe

  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

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About this property

Royal Phuket City Hotel

Luxury Phuket hotel connected to the convention center, a quick walk to Phuket Philatelic Museum
Along with 3 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free beach shuttle. Other amenities include 2 bars/lounges, a fitness center, and a sauna.
Royal Phuket City Hotel offers 251 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 40-inch LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

This Phuket hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Royal Wellness Spa. Services include massages. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Royal Phuket City Hotel. During your stay, you'll be connected to the convention center, and just a quick walk from Phuket Weekend Market. You'll find features like free WiFi in public areas, free self parking, and a free area shuttle.
  • Free WiFi
  • Free self parking
  • Enjoy Fusion cuisine with ocean views at TWIST Bar & Restaurant, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages at Royal Wellness Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Within a 10-minute walk of Phuket Philatelic Museum and Talad Yai Market
  • Free local-area, shopping center, and beach shuttle service
Royal Phuket City Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 10 meeting rooms. Event space at this hotel measures 228735 square feet (21250 square meters) and includes a conference center. A children's pool, a fitness center, and spa services are also featured at the luxury Royal Phuket City Hotel. An area shuttle within 5 kilometers and a beach shuttle are free. Self parking is free. A complete renovation of Royal Phuket City Hotel was completed in June 2024.

Smoking is allowed in designated areas at this 4.5-star Phuket hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
TWIST Bar & Restaurant - Overlooking the ocean, this fine-dining restaurant specializes in Fusion cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.
Yan Long Restaurant - This restaurant specializes in Chinese cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Good Eatz 154 Restaurant - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Atrium Lounge - This lobby lounge specializes in Thai cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
154 Bekery - Overlooking the garden, this coffee shop specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Late night fare is available from room service (during limited hours).

Languages

Chinese (Mandarin), English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 5 kilometres
  • Free beach shuttle
  • Bus station shuttle (surcharge)
  • Free shopping centre shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: THB 450 for adults and THB 225 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • 154 Bekery
  • Atrium Lounge
  • Good Eatz 154 Restaurant
  • TWIST Bar & Restaurant
  • Yan Long Restaurant

Things to do

  • Children's pool
  • Concerts/live shows
  • Ecotours
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Gym
  • Outdoor pool
  • Piano
  • Pilates classes
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (228,735 square foot of space)

Outdoors

  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Front entrance ramp
  • Lever door handles
  • Lift (100 centimetre wide door)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 1995
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Reception hall
  • Renovated entire property - June 2024
  • Traditional architecture
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Meal delivery service
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royal Phuket City Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1200 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: THB 2500
  • Christmas Eve (December 24) Gala Dinner per child: THB 1250 (from 4 to 12 years old)
  • Christmas Day (December 25) Gala Dinner per adult: THB 2500
  • Christmas Day (December 25) Gala Dinner per child: THB 1250 (from 4 to 12 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: THB 3500
  • New Year's Eve (December 31) Gala Dinner per child: THB 1750 (from 4 to 12 years old)
  • Valentine's Day (February 14) Gala Dinner per adult: THB 1500
  • Valentine's Day (14 February) Gala Dinner per child: THB 750 (from 4 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 450 for adults and THB 225 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Royal Phuket City Hotel offers transfers from the bus station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Phuket City Hotel
Royal Phuket City
Royal Phuket City Hotel
Royal Phuket Town City Hotel
Royal Phuket City Hotel Phuket Town

Royal Phuket City Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 153 out of 318 reviews
Rating 8 - Good. 92 out of 318 reviews
Rating 6 - Okay. 46 out of 318 reviews
Rating 4 - Poor. 10 out of 318 reviews
Rating 2 - Terrible. 17 out of 318 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Benny, Lakewood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service from check in to check out. Great location. Free EV bus every 15mins that goes in a loop around town. The hotel has been on established for quite amount of years.
Stayed 2 nights in Apr 2025

8/10 Good

Simeon

Liked: Cleanliness, property conditions & facilities, room comfort
The house keeping was alway late to clean the room. They showed up around 6pm when we returned to the hotel for the two nights. That was disappointing.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kamigar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good accomodation. Roomservice even until 5pm
Stayed 3 nights in Apr 2025

10/10 Excellent

Kathryn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal location close to old town

Ideal location, 5 minutes walk into old town with loads of restaurants & bars to choose from. Great view from the rooftop bar & restaurant on 19th floor. Large,clean rooms. Good choice at breakfast buffet.
Stayed 1 night in Mar 2025

8/10 Good

jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for one night

Nice big hotel. Good pool. Roof restaurant (food average).
Stayed 1 night in Feb 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Phuket Town

Beautiful hotel with pianist in the lobby lounge. Lovely rooms and good breakfast (but primarily focused on Asian Cuisine). Excellent Spa. Everything competitively priced.
Stayed 1 night in Feb 2025

8/10 Good

Anna Karin Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

Olga

Stayed 2 nights in Jan 2025

10/10 Excellent

Shivdeep

Stayed 2 nights in Jan 2025

8/10 Good

Patrik

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Good!

Stayed one night (family of 4) in transit as was getting a boat early next morning. Good location and only 10min away from Rassada Pier. Did not use any facilities but the breakfast and it was simple but with a good assortment still. Very friendly and good service in general. Good and spacious room.
Stayed 1 night in Jan 2025

10/10 Excellent

Parita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family stay

Great breakfast. Clean bathrooms. Helpful staff. Fast elevators. Great view from 15th floor and rooftop restaurant.
Stayed 2 nights in Jan 2025

10/10 Excellent

Treena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Very old hotel, beds were very hard and breakfast didn’t have a huge selection. Close to town is the only plus point
Stayed 5 nights in Dec 2024

10/10 Excellent

Anthony

Stayed 1 night in Dec 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel needs to work on the breakfast staff especially cooking eggs timely after ordering. I tried breakfast once at Royal Phuket City Hotel and was so disappointed that I walked to the Marriott every morning for breakfast.
Stayed 11 nights in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not up to par

The rug hadn’t been vacuumed, recently. The bath tub was disgusting. The food at the breakfast buffet was cold.
Stayed 1 night in Dec 2024

10/10 Excellent

Munmi

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice view from the hotel, walkable distance to old phuket town
Stayed 1 night in Dec 2024

10/10 Excellent

Swarn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent property
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

greg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A boit run down but great service and facilities
Stayed 1 night in Dec 2024

6/10 Okay

L S

Stayed 3 nights in Nov 2024

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Lim

Stayed 6 nights in Oct 2024