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ASHLEE Heights Hotel Patong

Property class: 4

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Photo gallery for ASHLEE Heights Hotel Patong

A modern hotel pool area with a clear view of the mountains in the background, a covered seating area, and a well-lit pool.
A modern hotel lobby with a bar area, seating arrangements, and a large window with greenery.
A modern living room with a sofa, a coffee table, and a floor lamp. There is a kitchen visible in the background.
A modern hotel room with a large bed, a desk, and a chair. There is a robe hanging on the door, and a lamp on the bedside table.
A modern bar area with a wooden ceiling, seating with colorful cushions, and a bar counter with a computer and a plant.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
160/36, Phang Mueng Sai Kor Road, Soi, Nanai Ruamjai (Nanai Soi 8), Patong, Phuket, 83150
  • Place, Nanai Road
    ‪5 min walk‬
  • Place, Patong Beach
    ‪9 min walk‬
  • Place, Jungceylon Shopping Center
    ‪12 min walk‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪53 min drive‬

Room options

View all photos for Superior King Bed

A modern hotel room with a large bed, a desk, and a TV.

Superior King Bed

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King Bed

A modern hotel room with a large bed, bedside table, lamp, TV, and a desk area.

Deluxe King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Triple Room

A modern hotel room with a large bed, a sofa, a small table, and a lamp.

Premier Triple Room

  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two Bedrooms Family Suites

A modern dining area with a round table, chairs, and a hanging light fixture.

Two Bedrooms Family Suites

  • Mountain view
  • 94 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior King Bed

A hotel room with two beds, a sofa, a large mirror, and recessed ceiling lights.

Superior King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King Bed

A modern hotel room with a bed, desk, chair, TV, and a walk-in closet.

Deluxe King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Bed

A modern hotel room with three beds, a large mirror, and a neutral color scheme.

Superior Twin Bed

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Bed

A modern hotel room with three beds, a large mirror, and a neutral color scheme.

Superior Twin Bed

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

ASHLEE Heights Hotel Patong

Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a children's pool, and dry cleaning.
ASHLEE Heights Hotel Patong offers 77 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor pool and a children's pool are on site.
During your stay at ASHLEE Heights Hotel Patong, you're just a quick walk from Malin Plaza Market. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy Thai cuisine while dining at Citrus Cafe
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Within a 15-minute walk of Patong Beach and Jungceylon Shopping Center
ASHLEE Heights Hotel Patong offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a 24-hour business center on site. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly ASHLEE Heights Hotel Patong. Limited free parking is available on a first-come, first-served basis.

This 4-star Patong hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Citrus Cafe - This restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: THB 450 for adults and THB 225 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Citrus Cafe

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre

Outdoors

  • Beach towels
  • Terrace

More

  • 1 building
  • 8 floors
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ASHLEE Heights Hotel Patong

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (December 31) Gala Dinner per adult: THB 3500
  • New Year's Eve (December 31) Gala Dinner per child: THB 1750 (from 3 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 450 for adults and THB 225 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Citrus Heights Hotel Patong
Citrus Heights Patong
Citrus Patong
Citrus Heights Patong Hotel By Compass Hospitality Phuket
ASHLEE Heights Patong Hotel
ASHLEE Heights Hotel
ASHLEE Heights Patong
ASHLEE Heights
The ASHLEE Heights Patong, Phuket
The ASHLEE Heights Patong Hotel & Suites Phuket
The ASHLEE Heights Patong Hotel Suites

ASHLEE Heights Hotel Patong Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 113 out of 476 reviews
Rating 8 - Good. 201 out of 476 reviews
Rating 6 - Okay. 101 out of 476 reviews
Rating 4 - Poor. 33 out of 476 reviews
Rating 2 - Terrible. 28 out of 476 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooftop pool and professional staff!
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was good the staff were lovely was a little away from the hustle and bustle but not too far away to get into it We wanted to keep room on for extra days found it a bit odd that doing it through the hotel was more expensive than rebooking online but the staff made sure that they kept us the same room on so we didn’t have to check out to check back in again But overall a lovely stay and would recommend
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Great hotel, walking distance from restaurants and all the action, but far enough that it's not too crazy. Huge rooms, really great value for money.
Stayed 4 nights in Feb 2025
Verified review

8/10 Good

Katrina Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just needed a bit more variety for breakfast and couldn't use the TVs in bedrooms loved the room and pool though
Stayed 10 nights in Jul 2025
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were well presented, the staff was friendly, and a short stroll over the bridge into the markets and Hard Rock Cafe (3 mins) and down to the beach (10 / 12 mins).
Stayed 11 nights in Apr 2023
Verified review

4/10 Poor

Tsz Ching

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is a complete misrepresentation of the photos online. The facilities are dilapidated; the make-up room lights were broken, and the lamps were covered in dust. Serious leakage issues in the faucet and shower area made the bathroom a mess. The water quality was appalling with a strange odor, leading to skin irritation/allergies. Furthermore, the management is subpar. Despite paying extra for a triple room, basic amenities like towels and toothpaste were missing, and we had to specifically request them. The mattress was also incredibly hard. I would not recommend staying here.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities
It was good but not great the bedsheets had a distinct smell to it like wet clothes.
Stayed 5 nights in Jul 2024
Verified review

6/10 Okay

Cesar

Liked: Cleanliness, staff & service
To many foreigners party goers yelling and talking loud , when they leave and come back from party
Stayed 4 nights in Aug 2024
Verified review

6/10 Okay

Katie

Just ok

No happy hour at the pool like advertised. Halls and elevator a bit dingy. Room was made up each day but bar not restocked. Water was free. Lobby and coffee shop were nice but if I had to do it over again I would skip Patong and Phuket all together
Stayed 5 nights in Feb 2024
Verified review

2/10 Terrible

Ankur

Disliked: Amenities
My stay at ASHLEE Heights Hotel Patong was disappointing overall. The room quality was not good and did not justify the high price. The bed did not even have a headrest, which made it uncomfortable. There was also no view from the balcony, which was very disappointing. The hotel charges highly for what it offers. No complimentary water bottles were provided in the room, which is basic for most hotels. The room service was very poor and unresponsive. There is only one lift in the hotel, and it is extremely slow, causing long waiting times. At check-in, the hotel required either my passport or a 2000 baht cash deposit as security, which was only returned after room inspection at checkout. This process felt inconvenient and unnecessary. Overall, the experience was not worth the price, and I would not recommend this hotel based on room quality, service, and facilities.
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Livia

Is ideal if you want to stay in the main bit which is Patong however the hotel itself is basic. We stayed 5night and not once the staff replaced our towels despite being asked luckily our room had a washing machine One evening we decided to have food ordered and delivered to our room which was a disaster Food came stone cold then the staff was expecting us to use the microwave to reheat food but turned out our microwave didn’t even work!Up until then we had no reason to even use it.We then requested to have the food taken away and a refund which was again difficult had to wait till the next day afternoon to have our money back. The staff seems lack of understanding what is going on and takes a long time to respond House keeping does check room daily and make beds etc but that is it we stayed 5night and not once we had any cleaning done or replace of towels
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

arben

Liked: Cleanliness, staff & service, amenities
Rommet var stort og fint. Du gikk mere en du betalte for og det var liksom helt top til den prisen
Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

Mounir

Liked: Staff & service
Disliked: Amenities
Meget nedslidt, utrolig meget larm fra gaden , kun en elevator , elendig morgenmad
Stayed 10 nights in Feb 2026
Verified review

2/10 Terrible

Rita

Disliked: Cleanliness, property conditions & facilities, room comfort

Mycket besviken

Vid bokningen fanns det ingen information om att hotellet hade renovering av poolen och det var ingen information de gav vid incheckningen. Mycket oljud på grund av renoveringen, blev väckt av det och det var jobbigt. Dessutom kunde rummet lukta avlopp, sängkläder var inte rena. Som sagt mycket besviken på hotellet och inte värt priset
Stayed 2 nights in Nov 2024
Verified review

2/10 Terrible

Johan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det larmede og området er klamt !
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Masato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフはとても親切でした。
Stayed 4 nights in Dec 2023
Verified review

8/10 Good

nattiya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room and helpful friendly staff
Stayed 6 nights in Jan 2022
Verified review

6/10 Okay

Mariaha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was perfect to get to everything and anything. Buffet breakfast didn’t have much of a variety, neither did the room service menu. Some staff were very very friendly, while others didn’t care much for guests.
Stayed 4 nights in Feb 2020
Verified review

4/10 Poor

Sungbo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

바퀴벌레

방구조와 크기는 좋습니다. 직원들도 친절한데 바퀴벌레가 너무 많아요 싱크대 배수구, 냉장고 뒤, 벽 사이에서 기어나와요 그리고 방안에서 와이파이가 잘 안되서 불편했습니다
Stayed 3 nights in Jan 2020
Verified review

8/10 Good

Newbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room with some conveniences in room like an washer/dryer combo in room. Like most places the mattresses are hard and a bit low to the ground.
Stayed 2 nights in Jan 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Property was very clean and in good repair. Staff are very helpful and friendly (despite the language barrier). Breakfast is not exactly to western tastes in many cases, but egg station is good. Pool is small and not many sun beds, there was also many "reserved" with towels for much of the day, which could do with addressing. Overall a good hotel in decent location
Stayed 10 nights in Dec 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Really need to improve the breakfast buffet with more choices.
Stayed 14 nights in Dec 2019
Verified review

6/10 Okay

Donald

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

No Frills, but Clean and Affordable.

Stayed for a week over Christmas holidays. This is a no frills hotel with a decent location far enough from the action for a little quiet but only close enough to walk to everything. The rooms are big and clean. The rooftop pool is nice, not as fancy as the pictures make it seem. There is a bar up there but it's small and not really like a bar. The service was strange. We traveled from the US which took us about 2 days with a lengthy layover. We arrived at the hotel 2 hours before the check in time so they charged me 200 Baht for checking in early. I get that there are rules, but seriously.. $7 and the room was ready anyways. Not a warm welcome. I brought food home one night and didn't have a fork. I figured I could borrow one from the restaurant downstairs. They made me put down a 100 Baht deposit lol. Because of the language barrier there isn't much point in arguing these points with them but even though the staff was friendly enough it still cheapened the experience. Breakfast was good, eggs and pancakes made to order, lots of bread and fruit, wish there was bacon. I'd stay again if I couldn't find a better deal elsewhere. Walking note: The main street you have to cross to go anywhere is somewhat terrifying to cross. Not the hotels fault but worth mentioning if you're a little older or have mobility challenged.
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating, the room was big, good location within walking distance of everything.
Stayed 8 nights in Dec 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is quite ok and easy to reach for Indian food
Stayed 4 nights in Dec 2019

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