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ASHLEE Plaza Patong Hotel & Spa

4.0 star property

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Photo gallery for ASHLEE Plaza Patong Hotel & Spa

Minibar, in-room safe, individually furnished, desk
3 outdoor pools
Exterior
Lounge
Bar (on property)

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
34/50-57, Prachanukhro Road, Patong, Phuket, 83150
  • Place, Nanai Road
    ‪2 min walk‬
  • Place, Simon Cabaret
    ‪3 min walk‬
  • Place, Patong Beach
    ‪10 min walk‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪53 min drive‬

Room options

View all photos for Superior King Bed

Superior King Bed

Superior King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King Bed

View from room

Deluxe King Bed

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Bed

Minibar, in-room safe, individually furnished, desk

Superior Twin Bed

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Bed

Minibar, in-room safe, individually furnished, desk

Deluxe Twin Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family with Bunkbed

Family with Bunkbed

Family with Bunkbed

  • 1 bedroom
  • Sleeps 4
  • 1 Large Single Bed and 1 Single Bunk Bed
  • Free Wi-Fi

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About this property

ASHLEE Plaza Patong Hotel & Spa

This smoke-free hotel features 3 outdoor pools, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a steam room are onsite.
ASHLEE Plaza Patong Hotel & Spa offers 8 accommodations with minibars and safes. Rooms open to balconies. These individually furnished accommodations include desks. 32-inch LCD televisions come with satellite channels.

Bathrooms include showers, designer toiletries, bidets, and complimentary toiletries. This Patong hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.
During your stay at ASHLEE Plaza Patong Hotel & Spa, you're just a quick walk from Nanai Road. Free WiFi in public areas, free self parking, and 3 outdoor pools are available.
  • Free WiFi
  • Free self parking
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a steam room
  • 11 minutes by foot from Patong Beach and a 2-minute drive from Bangla Road
ASHLEE Plaza Patong Hotel & Spa offers its guests 3 outdoor swimming pools, a steam room, a fitness center, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A rooftop terrace, spa services, and tour/ticket assistance are also featured at the family-friendly ASHLEE Plaza Patong Hotel & Spa. Free self parking is available.

This 4-star Patong hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Bistro (All Day Dining) - This bistro serves breakfast only. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: THB 450 for adults and THB 225 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Bistro (All Day Dining)

Things to do

  • 3 outdoor pools
  • Children's pool
  • Gym
  • Steam room

Family friendly

  • 3 outdoor pools
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Massage
  • Spa treatment rooms

Accessibility

  • Lift

More

  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ASHLEE Plaza Patong Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 800.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (December 31) Gala Dinner per adult: THB 3500
  • New Year's Eve (December 31) Gala Dinner per child: THB 1750 (from 4 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 450 for adults and THB 225 for children
  • Rollaway bed fee: THB 800.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Citin Plaza
Citin Plaza Hotel
Citin Plaza Patong
Citin Plaza Patong Hotel
Citin Plaza Patong Hotel & Spa By Compass Hospitality Phuket
ASHLEE Plaza Patong Hotel
ASHLEE Hotel
ASHLEE Plaza Patong
The ASHLEE Plaza Patong Hotel & Spa Phuket

ASHLEE Plaza Patong Hotel & Spa Reviews

Reviews

6.8
Rating 10 - Excellent. 52 out of 373 reviews
Rating 8 - Good. 143 out of 373 reviews
Rating 6 - Okay. 97 out of 373 reviews
Rating 4 - Poor. 45 out of 373 reviews
Rating 2 - Terrible. 36 out of 373 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ufuk

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities
Very handy to Malin Market (1 min walk) Quiet location, clean rooms.
Stayed 10 nights in Jul 2023
Verified

6/10 Okay

Lawrence

Disliked: Property conditions & facilities
Area of Patong close to family condo.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Manuel Guajardo

Liked: Staff & service
The property overall Was OK. Wi-Fi connection was not the best.
Stayed 12 nights in Feb 2023
Verified

6/10 Okay

Lewis

Liked: Staff & service
Building one wasn’t that bad but building two is not good. Dirty elevator and mosquitoes in the hallways.
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Lawrence

Not the cleanest area
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

Sameer

They not even providing linen napkins in bathrooms. Only 2 big towels are available for use. Lifts are 2 slow. Cleaning must be imrove. Breakfasts are good variety.
Stayed 3 nights in Jan 2025
Verified

6/10 Okay

Wayne

Liked: Cleanliness, staff & service
Pool area very outdated and uninspiring. One night of no hot water but fixed the next day. Transport minibus with loud exhaust idling for 2 hours outside my window
Stayed 4 nights in Apr 2025
Verified

4/10 Poor

corinna

Disliked: Cleanliness, property conditions & facilities
Dirty, no hand towel, no toothbrush, no hair conditioner ,toilet plug,food so cold
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un poco viejo pero para el precio está muy bien
Stayed 1 night in Mar 2025
Verified

8/10 Good

Masayuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
近くにレストラン、マッサージ、ショッピングセンターがたくさん有って便利だった。
Stayed 6 nights in Dec 2024
Verified

8/10 Good

samira

Liked: Cleanliness, property conditions & facilities, room comfort
Bon sejour
Stayed 3 nights in Mar 2020
Verified

2/10 Terrible

Judy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
It’s terrible because they can’t speak English and coominication is very hard. I have to wait for the manager to explain myself because I have problem. There is no microwave and plates to use. I don’t think that hotel is terrible nothing in there! Don’t want to come back there.
Stayed 8 nights in Mar 2020
Verified

6/10 Okay

shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok.

It a nice hotel but the area sucks. Their food is awful. No service at the pool. The amount of motor bikes reving their engines at all hours of the night. I got mo sleep.. the staff was awesome very friendly but they need to speak more english.
Stayed 4 nights in Mar 2020
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

budget friendly hotel

Good hotel close to OTop Market. Night markets close. Roof to pool doesn’t offer much shade but it’s a nice pool. Self serve laundry is cheap, 80Baht and detergent and softener provide. Decent breakfast . Beach is about a 18 minute walk.
Stayed 15 nights in Feb 2020
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
The attitude of the staff are poor! They are not helpful at all! I broke a glass and asked them to replace for me at night. They didn’t respond even if I asked for three more times. In the next morning, a new glass came together with a 40b bill. Nobody say anything to you but a bill on the table. One more thing which is very ridiculous is that they fold the towels on the floor right beside the elevator. That’s the towels that all the guests use everyday. Is it a joke? I will not stay here again and I will not recommend this hotel to anybody!
Stayed 6 nights in Feb 2020
Verified

10/10 Excellent

Susanna Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff was very kind and helpful. Would love if pool was open later, but this is all, everything else was very good.
Stayed 4 nights in Feb 2020
Verified

6/10 Okay

Bob

Liked: Staff & service
Disliked: Cleanliness
I found the air conditioning fans in the alleyway outside my balcony door extremely loud causing a lack of sleep ! also the white Silicon sealant in the shower was covered with black mould
Stayed 13 nights in Jan 2020
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Hôtel très bien et très bien située.

Acceuil : personnel de l'accueil pas compétent et qui parle très mal et comprennent l'anglais et surtout ils sont toujours accrocher à leur téléphone. Chambre : grande chambre, lit très confortable, très propre, climatisation au top, ménage fait tout les jours, frigo avec bouteilles d'eau remplie tout les jours, et les femmes de chambre qui sont compétentes et très souriante. Petit déjeuner : building 2 grand restaurant pour prendre son petit déjeuner, le staff est sympa, beaucoup de choix : œufs, omelettes, œufs brouillés, fruits, ect... Piscine : building 1 et 2 pas beaucoup de transat mais piscines très propres. Quartier : très calme et la sécurité qui fait des rondes tout le temps. Je recommande cet hôtel.
Stayed 20 nights in Dec 2019
Verified

2/10 Terrible

m

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service pictures on the website misleading and unimpressed not clean
Stayed 15 nights in Jan 2020
Verified

8/10 Good

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and close to everything. The market was very close by and the staff was helpful.
Stayed 4 nights in Jan 2020
Verified

2/10 Terrible

Berkant

Disliked: Staff & service, property conditions & facilities, room comfort

Do stay

Pretty bad hotel staff was rude and the pool is nothing like in the picture
Stayed 4 nights in Jan 2020
Verified

2/10 Terrible

Verified traveller

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Firstly, we had roaches in our first room. We told the staff, to which they moved us to the room next door. It also had roaches.. they where in the bathroom all of the ceilings and almost every corner of the room. I have tons of photos and videos of this. We complained once again and they finally moved us to the main building. This brings me to my second point. When you book this hotel, they do not tell you that there is more then one building. The main building has all the main amenities. This isn’t a big deal to be honest. But it is one one of the buildings is full of roaches..
Stayed 5 nights in Dec 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
L'albergo ha una clientela all'80% di indiani, seguono una buona presenza di russi e pochi europei o americani. L'hotel è da evitare assolutamente, il livello di maleducazione degli indiani è avvilente. La struttura stessa offre una colazione a scelta tra una specie di colazione internazionale carente degli elementi base (mancano ad esempio bacon, miele, biscotti, affettati e formaggi...c'è lo sciroppo d'acero ma mancano i pancake, che senso ha?) o una colazione indiana, che con tutto rispetto non ci si aspetta decisamente di trovare in Thaliandia e a gusto, fa abbastanza schifo come cibo per la colazione. L'assenza della colazione thailandese è comunque una enorme delusione. L'hotel non dispone di un vero ristorante ma di un bar dove è possibile ordinare tra 8 piatti nel caso si voglia mangiare in hotel, tanto vale non offrire proprio il servizio di ristorazione. Assurdo il divieto di portare cibo o bevande in camera, quando invece è consentito mangiare il cibo dell'hotel in stanza e bere le bibite del frigo bar (a pagamento ovviamente). Il personale è cortese e disponibile, come ci si aspetta che sia in Thailandia, le camere sono gradevoli anche se la pulizia si limita agli spazi a vista, dietro la porta d'ingresso ad esempio penso fossero mesi che nessuno pulisse visto quello che c'era. In un hotel a 4Stelle ci si aspetterebbe anche quanto meno una sedia in camera e un paio di sedie sul balconcino, ma non sono date in dotazione. Assente anche l'asciugamano per il viso.
Stayed 13 nights in Dec 2019
Verified

10/10 Excellent

Hariz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant has halal certificate from Government of Thailand. Easy access to market to buy some souvenirs.
Stayed 2 nights in Dec 2019