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Hotel Xcaret Mexico - All Parks / All Fun Inclusive

5.0 star property

Choose dates to view prices

Photo gallery for Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Suite (River Jump) | View from room
Creator video - submitted by Saifuddin travel shop
Aerial view
Water park
Sauna, hot tub, steam room, Turkish bath/hammam, body treatments

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet-friendly

Explore the area

View in a map
Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO, 77710
  • Place, Cenote Santa Cruz
    ‪3 min walk‬
  • Place, Xcaret Eco Theme Park
    ‪16 min walk‬
  • Place, Xplor Theme Park
    ‪3 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Suite, Oceanfront (Adults)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, Oceanfront (Adults)

  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Oceanfront

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Family Suite, Oceanfront

7.6 out of 10
Good
(5 reviews)
  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite Garden

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite Garden

8.6 out of 10
Excellent
(90 reviews)
  • Garden view
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 126 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Ocean View

Suite, Ocean View

Suite, Ocean View

9.2 out of 10
Wonderful
(31 reviews)
  • Ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite River

Suite River

Suite River

8.8 out of 10
Excellent
(85 reviews)
  • River view
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Oceanfront (Swim-up Adults)

Room, Oceanfront (Swim-up Adults) | Outdoor pool

Room, Oceanfront (Swim-up Adults)

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Swim Up Garden)

Room (Swim Up Garden)

Room (Swim Up Garden)

9.0 out of 10
Wonderful
(16 reviews)
  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite Adults

Junior Suite Adults

Junior Suite Adults

  • Beach view
  • 126 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite River Adults

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite River Adults

9.6 out of 10
Exceptional
(7 reviews)
  • River view
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (River Spa)

Suite (River Spa)

Suite (River Spa)

9.0 out of 10
Wonderful
(9 reviews)
  • River view
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Spa)

Junior Suite (Spa) | View from room

Junior Suite (Spa)

  • Garden view
  • 126 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Garden Spa)

Suite (Garden Spa)

Suite (Garden Spa)

9.4 out of 10
Exceptional
(13 reviews)
  • Garden view
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite with River View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite with River View

8.0 out of 10
Very good
(1 review)
  • River view
  • 53 sq m
  • Sleeps 4

View all photos for Suite Superior with Garden View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite Superior with Garden View

  • Garden view
  • 55 sq m
  • Sleeps 4

View all photos for Suite with Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite with Sea View

  • Sea view
  • 53 sq m
  • Sleeps 4

View all photos for Suite Premium with Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite Premium with Sea View

  • Sea view
  • 53 sq m
  • Sleeps 3

View all photos for Suite Deluxe with Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite Deluxe with Sea View

  • Sea view
  • 53 sq m
  • Sleeps 4

View all photos for Suite Superior with Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite Superior with Sea View

  • Sea view
  • 55 sq m
  • Sleeps 3

View all photos for Suite Junior

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite Junior

  • 126 sq m
  • Sleeps 3

View all photos for Suite Junior with Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite Junior with Sea View

  • Sea view
  • 126 sq m
  • Sleeps 3

View all photos for Suite with Garden View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite with Garden View

9.8 out of 10
Exceptional
(11 reviews)
  • Garden view
  • 53 sq m
  • Sleeps 4

View all photos for Suite (River Jump)

Suite (River Jump)

Suite (River Jump)

  • River view
  • 59 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Master)

Suite (Master)

Suite (Master)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 126 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite Standard with River View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite Standard with River View

  • River view
  • 45 sq m
  • Sleeps 4

View all photos for Suite Luxury with Garden View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite Luxury with Garden View

  • Garden view
  • 53 sq m
  • Sleeps 3

View all photos for Suite Luxury with River View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite Luxury with River View

  • River view
  • 58 sq m
  • Sleeps 3

View all photos for Suite Premium with River View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite Premium with River View

  • River view
  • 58 sq m
  • Sleeps 3

View all photos for Suite Junior with River View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite Junior with River View

  • River view
  • 126 sq m
  • Sleeps 3

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About this property

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Luxury property on the beach, with 15 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hotel Xcaret Mexico - All Parks / All Fun Inclusive's full-service spa. Then enjoy a meal at one of the property's 20 restaurants.
Hotel Xcaret Mexico - All Parks / All Fun Inclusive offers 1800 air-conditioned accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers. Business-friendly amenities include desk chairs, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor tennis court and complimentary bicycles are featured at the property. 15 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Hotel Xcaret Mexico - All Parks / All Fun Inclusive. During your stay, you'll be within walking distance of Xenses Park. Enjoy features like free breakfast, free self parking, and a free roundtrip airport shuttle.
  • Free full breakfast served daily
  • Free self parking
  • Enjoy Mexican cuisine with pool views at CHIBALI, one of the property's 20 restaurants and 14 bars/lounges
  • Splash around at the waterslide or swim in the indoor and 15 outdoor pools
  • Treat yourself to deep-tissue massages, manicures and pedicures, or facials at the spa
  • Services include supervised childcare, dry cleaning/laundry, and a concierge
  • Onsite recreation includes an outdoor tennis court, a 24-hour gym, and a steam room
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Cenote Santa Cruz and 15 minutes by foot from Xenses Park
  • Free airport shuttle service
  • Dogs welcome for a fee
Some rates at Hotel Xcaret Mexico - All Parks / All Fun Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Xcaret Mexico - All Parks / All Fun Inclusive offers its guests a full-service spa, 15 outdoor swimming pools, an outdoor tennis court, and a waterslide. There are 20 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 14 bars/lounges. Free breakfast is served daily.

A business center and meeting rooms are available. An indoor pool, a children's pool, and a 24-hour fitness center are also featured at the luxury Hotel Xcaret Mexico - All Parks / All Fun Inclusive. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Playa del Carmen property.

Guests are served free full breakfast daily from 7:00 AM to noon.
CHIBALI - Overlooking the pool, this family restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
LA CANTINA - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
XIN GAO - This fine-dining restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
LA TRAJINERA - This beachfront restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
MERCADO LA MERCED - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Hotel Xcaret Mexico - All Parks / All Fun Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Kids club

Entertainment

Onsite entertainment and activities

Property amenities

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to noon
  • 14 bars/lounges
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 swim-up bars
  • 20 restaurants
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • CHIBALI
  • LA CANTINA
  • LA TRAJINERA
  • MERCADO LA MERCED
  • XIN GAO

Things to do

  • 15 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Hiking/biking trails
  • Indoor pool
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 15 outdoor pools
  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Living room
  • Playground
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On a river
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (102 centimetre high)
  • Lift (119 centimetre wide door)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 10 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 3000 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 22 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 3000 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive

Hotel Xcaret Mexico - All Parks / All Fun Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 952 out of 1418 reviews
Rating 8 - Good. 164 out of 1418 reviews
Rating 6 - Okay. 116 out of 1418 reviews
Rating 4 - Poor. 79 out of 1418 reviews
Rating 2 - Terrible. 107 out of 1418 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Juan

Stayed 4 nights in Nov 2025

10/10 Excellent

Derek

Liked: Cleanliness, amenities, property conditions & facilities
The property has much better food than the average all inclusive, staff was always friendly and made you feel welcome. The activities were amazing and abundant, we actually changed our flight to stay an extra day because we were having so much fun.
Stayed 3 nights in Oct 2025

10/10 Excellent

Haoran

Stayed 4 nights in Oct 2025

10/10 Excellent

Eduardo

Stayed 5 nights in Oct 2025

10/10 Excellent

Isaias

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes, great friendly staff. Attentive and clean rooms
Stayed 5 nights in Oct 2025

10/10 Excellent

Ye-Bon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The washroom is the room was a bit smelly.
Stayed 3 nights in Oct 2025

10/10 Excellent

karen elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing
Stayed 5 nights in Oct 2025

10/10 Excellent

Mario, Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place!!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Rigoberto

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything!!! Staff very friendly and helpful. Clean room and all parks were awesome!!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Hata

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. People are nice, everyday room cleaning. We’re coming back for sure.
Stayed 7 nights in Oct 2025

10/10 Excellent

SADY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
everything was more than perfect
Stayed 7 nights in Oct 2025

10/10 Excellent

patrycja anna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 5 hour departure to the airport was brutal, I lost what I was hoping to spend the last day at the pool sitting at the airport
Stayed 6 nights in Oct 2025

10/10 Excellent

Denise

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
La comida deliciosa. Muy bonito el hotel, lo único que está muy grande y no te da tiempo de hacer todo, tienes que ir varios días para aprovechar todo
Stayed 1 night in Oct 2025

10/10 Excellent

XAVIER ROBERT PHILIPPE, Xalapa

Liked: Cleanliness, staff & service, property conditions & facilities
todo bien
Stayed 3 nights in Oct 2025

6/10 Okay

ANDRES HERNANDEZ

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms and overall cleanliness was good but when I got there my wife and I where talk in as to a membership took all info and we spend almost 4 hours talking to a guy who tried to upsell us on this Wonderfull package and it was the last time we ever going to get this deal took away our fun for the day and when you’re on vacation, the last thing you wanna get hit with is someone trying to sell you something to be honest just because of that I’ll probably would visit other resorts
Stayed 3 nights in Oct 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing wrong was the sound proofing of the room. You can hear every little noise from outside.
Stayed 3 nights in Oct 2025

6/10 Okay

wonsuk

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Eva

Stayed 1 night in Oct 2025

2/10 Terrible

Ramon

Stayed 2 nights in Oct 2025

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Nayely

Stayed 1 night in Oct 2025

10/10 Excellent

Jose E Alfaro

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 5 nights in Oct 2025

8/10 Good

Eva

Stayed 1 night in Oct 2025

10/10 Excellent

Luis Alberto Cervantes

Liked: Cleanliness, property conditions & facilities
: Clean room
Stayed 4 nights in Oct 2025