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Hotel Xcaret Mexico - All Parks / All Fun Inclusive

5.0 star property

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Photo gallery for Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Suite (River Jump) | View from room
Creator video - submitted by Sallytrubella Travel Shop
Aerial view
Sauna, hot tub, steam room, Turkish bath/hammam, body treatments
Exterior detail

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet-friendly

Explore the area

View in a map
Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO, 77710
  • Place, Xenses Park
    ‪17 min walk‬
  • Place, Xcaret Eco Theme Park
    ‪19 min walk‬
  • Place, Xplor Theme Park
    ‪3 min drive‬

Room options

View all photos for Room

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room

  • Sleeps 4

View all photos for Room

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room

  • Sleeps 4

View all photos for Suite, Oceanfront (Adults Only)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, Oceanfront (Adults Only)

  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Oceanfront

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Family Suite, Oceanfront

7.6 out of 10
Good
(5 reviews)
  • Ocean view
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite Garden

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite Garden

8.4 out of 10
Very good
(101 reviews)
  • Garden view
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

8.6 out of 10
Excellent
(4 reviews)
  • Ocean view
  • 126 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Ocean View

Suite, Ocean View

Suite, Ocean View

9.2 out of 10
Wonderful
(31 reviews)
  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite River

Suite River

Suite River

8.8 out of 10
Excellent
(89 reviews)
  • River view
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Oceanfront (Swim-up, Adults Only)

Room, Oceanfront (Swim-up, Adults Only) | Outdoor pool

Room, Oceanfront (Swim-up, Adults Only)

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Swim Up, Garden)

Room (Swim Up, Garden)

Room (Swim Up, Garden)

8.8 out of 10
Excellent
(18 reviews)
  • Garden view
  • 58 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite (Adults Only)

Junior Suite (Adults Only)

Junior Suite (Adults Only)

  • Sea view
  • 126 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (River, Adults Only)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite (River, Adults Only)

9.6 out of 10
Exceptional
(7 reviews)
  • River view
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (River Spa)

Suite (River Spa)

Suite (River Spa)

9.0 out of 10
Wonderful
(9 reviews)
  • River view
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Spa)

Junior Suite (Spa) | View from room

Junior Suite (Spa)

  • Garden view
  • 126 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Garden Spa, Adults Only)

Suite (Garden Spa, Adults Only)

Suite (Garden Spa, Adults Only)

9.4 out of 10
Exceptional
(14 reviews)
  • Garden view
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite with River View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite with River View

9.4 out of 10
Exceptional
(3 reviews)
  • River view
  • 53 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite (River Jump)

A modern hotel room with a bed, a sofa, a small table, and a glass coffee table.

Suite (River Jump)

  • River view
  • 59 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Master)

Suite (Master)

Suite (Master)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 126 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Family Suite (Master)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Similar properties

Exterior
Occidental at Xcaret Destination - All Inclusive
Playa del Carmen
  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.2 out of 5, Very good, 5,383 reviews
The price is €230
includes taxes & fees
30 Jun - 1 Jul
Occidental at Xcaret Destination - All Inclusive

About this property

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Catch some rays at the beach or spend the day relaxing at Hotel Xcaret Mexico - All Parks / All Fun Inclusive's full-service spa. Then enjoy a meal at one of the property's 20 restaurants.
Hotel Xcaret Mexico - All Parks / All Fun Inclusive offers 1800 air-conditioned accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers. Business-friendly amenities include desk chairs, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor tennis court and complimentary bicycles are featured at the property. 15 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Hotel Xcaret Mexico - All Parks / All Fun Inclusive. During your stay, you'll be within walking distance of Xenses Park. Enjoy features like free breakfast, free self parking, and a free roundtrip airport shuttle.
  • Free full breakfast served daily
  • Free self parking
  • Enjoy Mexican cuisine with pool views at CHIBALI, one of the property's 20 restaurants and 14 bars/lounges
  • Splash around at the waterslide or swim in the indoor and 15 outdoor pools
  • Treat yourself to massages, detox wraps, or manicures and pedicures at the spa
  • Services include supervised childcare, dry cleaning/laundry, and a concierge
  • Onsite recreation includes an outdoor tennis court, a 24-hour gym, and a steam room
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Cenote Santa Cruz and 15 minutes by foot from Xenses Park
  • Free airport shuttle service
  • Dogs welcome for a fee
Some rates at Hotel Xcaret Mexico - All Parks / All Fun Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Xcaret Mexico - All Parks / All Fun Inclusive offers its guests a full-service spa, 15 outdoor swimming pools, an outdoor tennis court, and a waterslide. There are 20 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 14 bars/lounges. Free breakfast is served daily.

A business center and meeting rooms are available. An indoor pool, a children's pool, and a 24-hour fitness center are also featured at the luxury Hotel Xcaret Mexico - All Parks / All Fun Inclusive. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Playa del Carmen property.

Guests are served free full breakfast daily from 7:00 AM to noon.
CHIBALI - Overlooking the pool, this family restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
LA CANTINA - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
XIN GAO - This fine-dining restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
LA TRAJINERA - This beachfront restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
MERCADO LA MERCED - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Hotel Xcaret Mexico - All Parks / All Fun Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Kids club

Entertainment

Onsite entertainment and activities

Property amenities

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to noon
  • 14 bars/lounges
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 swim-up bars
  • 20 restaurants
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • CHIBALI
  • LA CANTINA
  • LA TRAJINERA
  • MERCADO LA MERCED
  • XIN GAO

Things to do

  • 15 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Hiking/biking trails
  • Indoor pool
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 15 outdoor pools
  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Living room
  • Playground
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On a river
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (102 centimetre high)
  • Lift (119 centimetre wide door)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 10 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 3000 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 22 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 3000 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive

Hotel Xcaret Mexico - All Parks / All Fun Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1060 out of 1566 reviews
Rating 8 - Good. 186 out of 1566 reviews
Rating 6 - Okay. 130 out of 1566 reviews
Rating 4 - Poor. 75 out of 1566 reviews
Rating 2 - Terrible. 115 out of 1566 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort would come again.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Alena

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is amazing!!!
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Ann

Liked: Cleanliness, amenities, property conditions & facilities
Honestly the best all inclusive we've ever stayed in.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great family vacation at Hotel Xcaret Mexico! The place is massive and there is SO much to do.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was excellent with an amazing view and nice amenities.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Meghan Marie

Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely time - rooms were great, food was great, pools were numerous and lovely, staff was kind and courteous - just an incredible vacation from beginning to end.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Drew Robert

Liked: Cleanliness, amenities, property conditions & facilities
Great place kind staff
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing!! Very clean and friendly!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Suhrob

Liked: Cleanliness, amenities, property conditions & facilities
Great place !!!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean staff was amazing and everything was readily available at any time! Food throughout the entire resort was excellent
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Kurt

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms, very helpful staff, and transportation to the the parks was convenient and easy to use.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
Staff and amenities amazing.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Best hotel
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Steven marcus

Liked: Cleanliness, amenities, property conditions & facilities
This was the best holiday ive ever had . The staff was wonderful The room was perfect .
Stayed 14 nights in Jan 2026
Verified

10/10 Excellent

Carmen Ayala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

matthew

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and helpful!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort and very convenient to all parks, especially with little kids. Will come back for vacation again.
Stayed 6 nights in Dec 2025
Verified

4/10 Poor

Rebecca

Liked: Cleanliness
Beautiful niche areas, very clean property, kind and pleasant staff.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Erica

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were very clean and the staff was very courteous.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jenifer

Liked: Cleanliness, amenities, property conditions & facilities
Best hotel I’ve ever stayed that! The service was amazing and the food and drinks were great! I have nothing negative to say about my experience there
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, property conditions & facilities
Very clean and great food
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Ajit

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel. Phenomenal food. Great parks. Amazing photo package. An amazing vacation.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

juan daniel

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Abel

Liked: Cleanliness, amenities, property conditions & facilities
The best All Inclusive vacation ever!Resort, staff, food 3rd time going and will be back soon….
Stayed 5 nights in Dec 2025