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Le Meridien Ile Maurice

5.0 star property

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Photo gallery for Le Meridien Ile Maurice

2 outdoor pools, an infinity pool, pool umbrellas
Premium bedding, minibar, in-room safe, desk
Terrace/patio
Suite, 1 King Bed, Non Smoking
Royal Suite, 1 King Bed, Non Smoking, Ocean View

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast included

Explore the area

Map
Village Hall Lane, Pointe Aux Piments
  • Turtle Bay
    ‪17 min walk‬
  • Mauritius Aquarium
    ‪2 min drive‬
  • Trou aux Biches Beach
    ‪5 min drive‬
  • Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.)
    ‪50 min drive‬

Room options

View all photos for Junior Suite, 1 Single Bed, Beachfront

Junior Suite, 1 Single Bed, Beachfront | Beach

Junior Suite, 1 Single Bed, Beachfront

  • Sleeps 3
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed, Beachfront

Junior Suite, 1 King Bed, Beachfront | Beach

Junior Suite, 1 King Bed, Beachfront

  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed, Non Smoking, Ocean View

Royal Suite, 1 King Bed, Non Smoking, Ocean View

Royal Suite, 1 King Bed, Non Smoking, Ocean View

  • 269.73 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Single Bed, Non Smoking

Junior Suite, 1 Single Bed, Non Smoking

Junior Suite, 1 Single Bed, Non Smoking

  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 150 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Ocean View

Premium bedding, minibar, in-room safe, desk

Grand Suite, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Single Bed, Non Smoking

Junior Suite, 1 Single Bed, Non Smoking

Junior Suite, 1 Single Bed, Non Smoking

  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Family Suite, 1 King Bed with Sofa bed, Non Smoking, Beachfront

Family Suite, 1 King Bed with Sofa bed, Non Smoking, Beachfront | Beach

Family Suite, 1 King Bed with Sofa bed, Non Smoking, Beachfront

  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking, Garden View

Suite, 1 King Bed, Non Smoking, Garden View

Suite, 1 King Bed, Non Smoking, Garden View

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Suite, 1 King Bed, Non Smoking, Ocean View

Premium bedding, minibar, in-room safe, desk

Romantic Suite, 1 King Bed, Non Smoking, Ocean View

  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

Le Meridien Ile Maurice

Luxury resort on the beach, with 2 outdoor pools
Catch some rays on Le Meridien Ile Maurice's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 4 restaurants. Housekeeping is available on request.
Le Meridien Ile Maurice offers 261 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Pointe Aux Piments resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

A private beach and an outdoor tennis court are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Le Meridien Ile Maurice. During your stay, you're just a quick walk from Pointe aux Piments Beach. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self parking
  • Drinking and dining options include 4 restaurants, 2 coffee shops/cafes, 2 poolside bars, and 3 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Indulge with facials, hot stone massages, or Ayurvedic treatments at the spa
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a private beach, an outdoor tennis court, and a steam room
  • 6 minutes by car from Turtle Bay and 14 minutes from Trou aux Biches Beach
  • Airport shuttle service available for a fee
Some rates at Le Meridien Ile Maurice are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Le Meridien Ile Maurice you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served. There are 4 restaurants and 2 coffee shops/cafes on site. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi and wired Internet. This luxury resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Limited free parking is available on a first-come, first-served basis. A complete renovation of Le Meridien Ile Maurice was completed in February 2022.

Smoking is allowed in designated areas at this 5-star Pointe Aux Piments resort.

Guests are served free buffet breakfast. An additional breakfast is available daily for a fee.
Nomad - This restaurant serves breakfast and dinner.
Jade - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Waves - Overlooking the ocean, this restaurant serves lunch and dinner. Reservations are required. Open daily.
Kumin - Overlooking the pool, this restaurant serves dinner only. Reservations are required. Open daily.
Latitude - This lobby lounge is located on the beach. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Le Meridien Ile Maurice are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All meals, snacks, and select beverages included

Lessons/classes/games

Yoga

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Hindi, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 3 bars/lounges
  • 4 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Jade
  • Kumin
  • Latitude
  • Nomad
  • Waves

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Infinity pool
  • Kayaking
  • Outdoor tennis court
  • Piano
  • Playground
  • Racquetball/squash
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Table tennis
  • Tennis lessons
  • TV in common areas
  • Water skiing
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (9,472 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Front entrance ramp
  • Gravel flooring in public areas
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Lever door handles
  • No lift
  • Pool access ramp on site
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 3 floors
  • 8 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1998
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - February 2022
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Le Meridien Ile Maurice

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 80 per vehicle (one-way, maximum occupancy 2)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Le Meridien Ile Maurice offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Ile Maurice Meridien
Meridien Ile Maurice
Meridien Ile Maurice Hotel Pointe Aux Piments
Meridien Ile Maurice Pointe Aux Piments
Meridien Maurice
Ile Le Maurice Meridien
Le Meridien Ile Maurice Hotel Pointe Aux Piments
Le Meridien Ile Maurice Mauritius/Pointe Aux Piments
Le Meridien Mauritius
Le Meridien Pointe Aux Piments
Pointe Aux Piments Le Meridien
Meridien Ile Maurice Hotel
Meridien Ile Maurice Resort Pointe Aux Piments
Meridien Ile Maurice Resort
Merien Ile Maurice Pointe Aux
Le Meridien Ile Maurice Resort
Le Meridien Ile Maurice Pointe Aux Piments
Le Meridien Ile Maurice Resort Pointe Aux Piments
Le Meridien Marriot Ile Maurice

Le Meridien Ile Maurice Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 85 out of 116 reviews
Rating 8 - Good. 22 out of 116 reviews
Rating 6 - Okay. 8 out of 116 reviews
Rating 4 - Poor. 1 out of 116 reviews
Rating 2 - Terrible. 0 out of 116 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Antonella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent property and perfect staff!

Property in perfect conditions, excellent facilities and super friendly and efficient staff. I was there during a typhoon level 3 alert. The airport was closed and a lot of clients got struck. The front desk, concierge and guest relations were simply amazing! The management did huge efforts to minimize clients’ discomfort. Amazing!
Stayed 6 nights in Feb 2025

6/10 Okay

Syed yakub

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Dec 2024

10/10 Excellent

KIRAN

Stayed 6 nights in Dec 2024

10/10 Excellent

THIERRY

Stayed 7 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Dipak

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant place to stay for a relaxing beech holiday
Stayed 9 nights in Dec 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Dec 2024

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positives : Good size room with lovely view, quiet, pretty garden, well maintained, good food, especially the Wave restaurant. Not quite a 5 star hotel, but ok. The staff helppat the front desk far from 5 star standard, more reminiscent of a second rate guest house We’ve booked a boat trip on the other side of the island through the concierge(Jimmy) thinking that even though taxi was far more expensive, at least it would be turn up on time. Wrong! Taxi was 30 minutes late, it took a lot of discussions, a phone call to find the taxi. Later the driver told us that he waited outside! Surely it should have occurred to him to come to reception to find us! The taxi was not the very clean and driver was very bad : he was very slow, constantly drifted over the middle line, occasionally having to swerve to miss oncoming vehicles, even managed to get lost . The boat trip was not exactly what we were told either, I would not recommend it. We also made the mistake of agreeing to hire a car through the concierge (same one, Jimmy). It was a bit pricey, but we were told that we’ll have a brand new car and no card transaction fees. On the morning of our departure we were brought a 2019 plate Kia picanto, dirty and covered in scratches. As we were leaving the hotel we eventually no choice but to accept the car. Someone was supposed to meat us at the airport to collect the car 5 days later, and, of course, they didn’t! When we called them from airport they argued that we were a day early!
Stayed 7 nights in Nov 2024

10/10 Excellent

Farhana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Asad

Business traveller
Liked: Property conditions & facilities

Pleasantly surprised

Pleasant surprise,
Stayed 1 night in Dec 2024

10/10 Excellent

Y

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, friendly staff, great facilities and a lovely vibe.
Stayed 3 nights in Dec 2024

10/10 Excellent

AMRIT SINGH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, me and my wife had a beautiful stay here during our honeymoon.
Stayed 6 nights in Nov 2024

10/10 Excellent

Janet

Stayed 12 nights in Oct 2024

10/10 Excellent

Aidan Fischer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at Le Méridien for our honeymoon, and it was an experience we’ll never forget. The moment we walked into the resort, we were greeted with a breathtaking ocean view from the reception area, an absolutely stunning way to start our stay. The resort itself is meticulously clean and surrounded by beautiful scenery, making it the perfect setting for a romantic getaway. The all-inclusive package is a must; it allowed us to relax completely without worrying about additional expenses. The location is also ideal, offering a peaceful retreat while still being conveniently close to local attractions. One of the highlights of our trip was renting the jetty for a private dinner. The food prepared by the private chef was simply incredible, but what truly made the evening special was the outstanding service from our two private waiters. They were not only attentive and professional but also willing to capture special moments for us, taking beautiful photos that we’ll cherish forever. The spa was another high point of our visit, with excellent service that left us feeling completely rejuvenated. While the overall experience was fantastic, we did notice that poolside service could be a bit slow during the day. Additionally, while some staff members were phenomenal, going above and beyond to make our honeymoon special, others were a bit less attentive. Overall, Le Méridien was an incredible choice for our honeymoon.
Stayed 9 nights in Oct 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for our honeymoon and it was the most perfect trip! Our first all inclusive experience and we were truly spoilt…every single staff member was friendly and attentive, our room was amazing with the sea view, the different dining options around the resort were delicious and there was so much choice! Also loved the day, sunset and evening programme of activities that the hotel had on everyday There was so much space and different areas of the hotel so plenty to fill your days It was nice perfect relaxing trip we needed after our wedding I will definitely stay here again when I return to Mauritius!
Stayed 5 nights in Oct 2024

10/10 Excellent

Caroline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is perfect, with 5 star restaurants. The staff could not be any more helpful and friendly. It was ana amazing stay. The beach surrounding the hotel is beautiful, the sea you must wear swim shoes. Would return again and again.
Stayed 6 nights in Oct 2024

10/10 Excellent

Katrina, Hampshire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay here, the hotel, service and facilities were exceptional. Just a slight shame it’s in a very remote area.
Stayed 5 nights in Sep 2024

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and location, can’t say a bad word about the experience we had there. The building, the scenery and the water were all really nice. The only downside for us was the value for money. For the money you pay, I would expect more to do in the resort and far less supplementary costs. We came here on our honeymoon looking for a luxury once in a lifetime type experience and the amount of things that were additional costs on the menus and the general price of things (including the alcohol) was too high and put us off really relaxing and treating ourselves. I would have spent far more if I felt I was getting better value. Engaging evening entertainment was lacking, whilst the artists that were on were amazing they were all very relaxation mode and on an evening left us with not much to do, so each night we just went back to the room after food. The staff were brilliant and attentive, the rooms were nice and the food was good but I don’t think I would stay here again, there was nothing special beyond the beautiful Mauritian scenery.
Stayed 13 nights in Sep 2024

10/10 Excellent

Alexandre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect.
Stayed 6 nights in Sep 2024

10/10 Excellent

Catherine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short business trip booked and short notice (night before). Excellent responsiveness to health requirements accommodated within the short period. Experience was positive enough to inspire me to consider returning for a vacation.
Stayed 3 nights in Sep 2024

6/10 Okay

Richard

Disliked: Cleanliness, property conditions & facilities

Average hotel in a good location

Stayed for three nights as part of eight night trip Positives - room had a nice view of the beach and was a decent size - Staff helpful enough even if they got a few things wrong - Large pools and access to beach - Kumin restaurant was better than other restaurants we tried (but still only just above average) Negatives - Room smelt of damp probably because the shower leaked all over the bathroom every time we used it - Fixtures and fittings looked tired and worn in the rooms and communal area - ‘Spa’ is in major need of overhaul. The jacuzzi was disgusting with exposed concrete everywhere - Paid for a 45 minute pedicure that only lasted 20 minutes - safe broke twice in two days - very disconcerting to store valuables in there - we checked in late and the lobby was like a rave - very loud music playing we couldn’t hear the concierge check us in. We are in our 30s so not exactly past it just yet but not what you need after 13 hours of travel - routes to the lobby from our room closed off without warning so had to walk around different routes to get to breakfast or to go to the lobby. Just made to feel less worthy of being there when having route blocked by large plywood barrier in the doors - sold the premium chefs experience at Jade. It was a totally average tapanyaki in an over lit dinning room with other guests who had not paid taking photos of the preparation over our shoulders. Food tasted worse than a local take away (included wagyu beef option which was poor)
Stayed 3 nights in Sep 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2024

10/10 Excellent

Ashish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful property perfect for a relaxing, indulgent holiday. We stayed here for 7 nights and had one of the ocean facing rooms. The room was huge with very comfy beds. We had an all inclusive package so it was very convenient, even the mini bar(once during the stay) was included. The view from the room was to die for and it’s a very well maintained property. The dining options are great with a very lavish buffet spread in Nomad restaurant along with 3 other restaurants. We found the pools clean and the water activities fun. In the evening there is live music in the lobby and the whole place is so lively. Plenty of games and recreational activities, ideal for kids. The staff are polite and courteous. We have come back extremely relaxed and content. Highly recommend. Tip: top floor rooms have amazing views, go for that.
Stayed 7 nights in Aug 2024

10/10 Excellent

Abisheik

Stayed 2 nights in Aug 2024