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Hotel Carol

4.0 star property

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Photo gallery for Hotel Carol

Front of property – evening/night
In-room safe, desk, laptop workspace, free WiFi
Meeting facility
Daily buffet breakfast for a fee
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services

Explore the area

View in a map
Kurta Konrada, 12, Prague, 19000
  • Place, DinoPark Prague
    ‪3 min walk‬
  • Place, O2 Arena
    ‪5 min walk‬
  • Place, Bobsleigh Track
    ‪18 min walk‬
  • Airport, Prague (PRG-Vaclav Havel)
    ‪28 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.8 out of 10
Excellent
(16 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.6 out of 10
Excellent
(7 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Suite

Family Suite

Family Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room

Executive Room

Executive Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Suite

Executive Suite

Executive Suite

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Hotel Carol

A restaurant, self parking, and conference space are available at this hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Change of towels is available on request.
Hotel Carol offers 67 accommodations with safes and hair dryers. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers.

This Prague hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Carol. During your stay, you're just a quick walk from O2 Arena. You'll find features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy Mediterranean cuisine while dining at Jerusalem Prague
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 2-minute drive from O2 Arena and 8 minutes from Old Town Square
  • Airport pick-up shuttle service available for a fee
  • Pets welcome for a fee
There's a restaurant on site. Public spaces have free WiFi. Business amenities include 2 meeting rooms and coworking spaces. Event space at this hotel measures 2153 square feet (200 square meters) and includes conference space. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. A library, a terrace, and multilingual staff are also featured at the business-friendly Hotel Carol. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Prague hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Jerusalem Prague - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Parking on site (CZK 500 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CZK 375 for adults and CZK 375 for children
  • A restaurant

Restaurants on site

  • Jerusalem Prague

Things to do

  • Library
  • Piano

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 2,153 square feet of conference space
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Built in 1993
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

More

  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CZK 750 per pet, per night, plus a deposit of CZK 2500 per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CZK 50.00 per person, per night, up to 60 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CZK 375 for adults and CZK 375 for children
  • Airport shuttle fee: CZK 850 per vehicle (maximum occupancy 4)
  • Self parking fee: CZK 500 per day
  • Pet deposit: CZK 2500 per stay
  • Pet fee: CZK 750 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Carol Hotel
Carol Prague
Hotel Carol
Hotel Carol Prague
Hotel Carol Hotel
Hotel Carol Prague
Hotel Carol Hotel Prague

Hotel Carol Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 294 out of 658 reviews
Rating 8 - Good. 290 out of 658 reviews
Rating 6 - Okay. 54 out of 658 reviews
Rating 4 - Poor. 13 out of 658 reviews
Rating 2 - Terrible. 7 out of 658 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Adam

Liked: Cleanliness, staff & service
A very pleasant stay, and very helpful staff.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Kelsey

Liked: Cleanliness, amenities, property conditions & facilities
Friendly front desk staff, clean room, very close to O2 arena
Stayed 1 night in Feb 2026
Verified

8/10 Good

Anitha

Liked: Cleanliness, staff & service, room comfort
The staff are exceptionally friendly.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant and welcoming staff a comfortable hotel for a and decent breakfast
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, great rooms, great breakfast and in a really good location for transport links
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness
Stayed at this hotel a couple of times now. Always a warm welcome and really helpful. Great location for the arena which is just a few minutes walk away.
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, good breakfast, clean and tidy, staff friendly. Poor quality mattress, I could feel the springs, bathroom had a bath and that was appreciated, smart TV which was a plus, overall a good hotel.
Stayed 5 nights in Sep 2025
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Good value for money budget hotel friendly staff
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

JUAN CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the breakfast a lot, but also the reception staff, Viktoria
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Pedro Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a reslly nice place and the staff is excelent
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Was a very nice hotel, room was clean and couldn't ask for more for the price. The staff were nice and friendly. Thinking of staying again next year.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

faye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely hotel, clean and modern, staff were so friendly and helpful, 20 min tram ride into the city centre (less than 5 min walk from hotel) will definitely be going back there when next in Prague.
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Patience

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing, all the staff were friendly and helped us with everything. Breakfast was amazing. They have a restaurant part of the hotel which had amazing food. The room was great and the bed was very comfy!!
Verified

8/10 Good

Miroslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for the offered comfort. Good transport links to city centre.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

JIRI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maximal satisfaction

We stayed here just overnight and everything was OK. Especially we appreciated the restaurant Jerusalem in the hotel for its tasty cuisine. Good for guests who plan to visit the O2 Arena nearby.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in reception was very kind and helpful, especially Viktoria, whole helped us to solve some troubles during our days in Praha.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay!

We enjoyed our stay! From the reception staff greeting at our arrival to making me tea while waiting in the lobby, and to a wonderful dinner at the Hummus Bar, we had a great time. Room was comfortable and clean, felt like recently remodeled.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Renáta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice and great location

Great location next to 02 Arena. Staff amazing and very nice. Beautiful Christmas lobby. Also breakfast was very good. We will choose the hotel next time for sure!
Stayed 1 night in Dec 2024
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cracking little hotel but beds a bit uncomfortable otherwise perfect for what we needed
Stayed 6 nights in Oct 2024
Verified

10/10 Excellent

Carole

Excellent staff at reception …especially the dog!!….and main lady in breakfast was excellent as well
Stayed 4 nights in Sep 2024
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with easy access transit

This was a nice hotel with generous sized rooms, breakfast included, onsite parking and a tasty restaurant. In spite of some confusion regarding its location, there were trams and even a subway within a 2 block radius that provided quick and easy access to everywhere. Staff were friendly and helpful, making for a very pleasant stay.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at this hotel due to excellent location to UNYP venue. The staff are extremely friendly and helpful, breakfast was lovely and evening options for dining also. Lovely hotel. We had a deluxe room with fridge, kettle and coffee machine, sofa bed. Bed was really comfortable. Would highly recommend and definitely stay there again.
Stayed 7 nights in Oct 2024
Verified

10/10 Excellent

JIRI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel.

Thanks to the reception clerk for her willingness!
Stayed 1 night in Nov 2023
Verified

8/10 Good

Jon

Liked: Staff & service
Yes
Stayed 3 nights in Nov 2025