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Wellness Hotel Step

4.0 star property

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Photo gallery for Wellness Hotel Step

Rooftop terrace
Indoor pool
Minibar, in-room safe, desk, blackout curtains
Sauna
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Malletova 1141, Prague, 190 00
  • Place, DinoPark Prague
    ‪7 min walk‬
  • Place, O2 Arena
    ‪10 min walk‬
  • Place, Vitkov Hill
    ‪2 min drive‬
  • Airport, Prague (PRG-Vaclav Havel)
    ‪24 min drive‬

Room options

View all photos for Family Room (with 60 minutes Water world Access)

Minibar, in-room safe, desk, blackout curtains

Family Room (with 60 minutes Water world Access)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room (with 90 minutes Water and sauna world)

Minibar, in-room safe, desk, blackout curtains

Family Room (with 90 minutes Water and sauna world)

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room (90 minutes Water and Sauna world Acc.)

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room (90 minutes Water and Sauna world Acc.)

7.6 out of 10
Good
(7 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Apartment (with 60 minutes Water world Access)

Standard Apartment (with 60 minutes Water world Access)

Standard Apartment (with 60 minutes Water world Access)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

7.4 out of 10
Good
(8 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Suite (with 90 minutes Water and sauna world)

Deluxe Suite (with 90 minutes Water and sauna world)

Deluxe Suite (with 90 minutes Water and sauna world)

  • 40 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room (Unlimited Water and sauna world)

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room (Unlimited Water and sauna world)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Panoramic Apartment (Unlimited Water and sauna world Acc.)

Panoramic Apartment (Unlimited Water and sauna world Acc.)

Panoramic Apartment (Unlimited Water and sauna world Acc.)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Presidential Duplex (Unlimited Water and sauna world acces)

Minibar, in-room safe, desk, blackout curtains

Presidential Duplex (Unlimited Water and sauna world acces)

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Deluxe Triple Room (90 min Water and sauna world Access)

Minibar, in-room safe, desk, blackout curtains

Deluxe Triple Room (90 min Water and sauna world Access)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 3
  • 1 Single Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout curtains

Standard Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Triple Room

Minibar, in-room safe, desk, blackout curtains

Triple Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Panoramic Apartment (Unlimited Water and sauna world Acc.)

Minibar, in-room safe, desk, blackout curtains

Panoramic Apartment (Unlimited Water and sauna world Acc.)

  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Double Room (with 60 minutes Water world Access)

Minibar, in-room safe, desk, blackout curtains

Standard Double Room (with 60 minutes Water world Access)

8.0 out of 10
Very good
(3 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.4 out of 10
Very good
(8 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Triple Room (with 60 minutes Water World Access)

Minibar, in-room safe, desk, blackout curtains

Triple Room (with 60 minutes Water World Access)

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Wellness Hotel Step

Along with a full-service spa, this hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and outdoor tennis courts are onsite.
Wellness Hotel Step offers 198 accommodations with minibars and safes. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

3 outdoor tennis courts and 3 indoor tennis courts are featured at the hotel. An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a steam room. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Wellness Hotel Step. During your stay, you'll be connected to the convention center, and within walking distance of O2 Arena. Enjoy features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes 3 outdoor tennis courts, a gym, and a steam room
  • Just a 3-minute drive from O2 Arena and 9 minutes from Old Town Square
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
Wellness Hotel Step offers its guests a full-service spa, outdoor tennis courts, and indoor tennis courts. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 10 meeting rooms available. An indoor pool, a children's pool, and a fitness center are also featured at the business-friendly Wellness Hotel Step. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Prague hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Wellness Hotel Step has a restaurant on site.
RESTAURANT BOHEMIA - This restaurant serves lunch and dinner. Open daily.
LOBBY BAR - This bar specializes in Regional cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Covered valet parking on site (EUR 20 per night)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • LOBBY BAR
  • RESTAURANT BOHEMIA

Things to do

  • 3 indoor tennis courts
  • 3 outdoor tennis courts
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis lessons
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 8 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 28 to September 10:
  • Sauna
  • Spa
  • Swimming pool
  • Tennis courts
The following facilities are closed on Christmas Eve:
  • Full-service spa
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 22 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.06 per person, per night, up to 60 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 45 per vehicle (one-way, maximum occupancy 4)
  • Covered valet parking fee: EUR 20 per night
  • Pet fee: EUR 22 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Wellness Hotel Step offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:30 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Czechia. This property is rated 4 stars.

Property is also known as

Hotel Step

Hotel Step Wellness

Hotel Wellness Step

Step Hotel Wellness

Step Wellness Hotel

Wellness Hotel Step

Wellness Hotel Step Prague

Wellness Step Hotel

Wellness Step Prague

Wellness Hotel Step Hotel

Wellness Hotel Step Prague

Wellness Hotel Step Hotel Prague

Wellness Hotel Step Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 104 out of 231 reviews
Rating 8 - Good. 65 out of 231 reviews
Rating 6 - Okay. 43 out of 231 reviews
Rating 4 - Poor. 9 out of 231 reviews
Rating 2 - Terrible. 10 out of 231 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Hana

Liked: Cleanliness, staff & service, amenities
Very good!
Stayed 1 night in Feb 2026

10/10 Excellent

James

Stayed 2 nights in Feb 2026

10/10 Excellent

YUQIANG

Liked: Cleanliness
Great hotel with an excellent Chinese restaurant.
Stayed 6 nights in Oct 2025

6/10 Okay

Jana

Room was good Staff was just there The hotel is conjucted with wellness (sauna pool) But I could not use it unless I pay. So the hotel is advertise it but it’s not clear when you buy stay at the hotel Was not clear you have to buy wellness It should be in comfirmation from Expedia too.
Stayed 12 nights in Jan 2026

10/10 Excellent

Marek

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Everything was excellent, with the exception of the blanket, which appeared soiled (yellow discoloration from perspiration). While the bed sheets were clean, the blanket itself was dirty. Breakfast was fabulous with many choices, probably the best we have ever had in Prague. Wellness was great, but a bit busy after 5 PM. The sauna world was excellent. We will stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Chandan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Leisure facilities staff very helpful
Stayed 5 nights in Oct 2025

4/10 Poor

Lei

Travelled with family
Disliked: Amenities, property conditions & facilities
The room we initially booked through Expedia was really small for a family of three and not up to the standard of a four-star hotel. We had to pay extra to upgrade our room. Parking spaces are limited and there are still construction work in area around. The swimming pool is relatively small.
Stayed 3 nights in Oct 2025

10/10 Excellent

Richie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Haoyu, GORDON

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room and good breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Andrew Leslie, Stockpor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel! I was in the adjacent building which was undergoing external refurbishment, but that was not a problem. The room was immaculate. It would have been nice if the pool/spa was included, but it wasn't overly expensive. The free welcome drink was a very nice touch. The hotel is located a bit far from the main centre, but is accessible via public transport or Uber/Bolt.
Stayed 2 nights in Sep 2025

10/10 Excellent

Zuzana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Lubos

Stayed 3 nights in Jul 2025

6/10 Okay

Kundan

Stayed 5 nights in Jun 2025

10/10 Excellent

Christine

Stayed 3 nights in Jun 2025

6/10 Okay

Kelvin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Basic business standard hotel, with very helpful and pleasant staff, great breakfast. Easy parking. This is a good no fuss hotel which is Perfect for O2 Arena events. Easy walk to tram and bus. Not a great location for quick visits to Old Town though.
Stayed 1 night in Jun 2025

8/10 Good

Chee Ming

Liked: Staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Kelvin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant and helpful staff, and good breakfast. Nice clean rooms, and plenty recreation in the facility. Location ok - for O2 arena, but not best for visiting old town. However, public transport is excellent and worked well for us.
Stayed 2 nights in May 2025

10/10 Excellent

Norbert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very good, with two exceptions: 1. When I went to the coffee bar, I noticed that there was no opportunity for the employee who was working there to sit down. Standing for a long time is not healthy, and there are stools that enable flexible sitting without needing a lot of space (wobble stools). I think a hotel that features wellness should also care about the well-being of its employees. 2. In the bathroom there was no shelf where I could put things on. As the bathroom was rather generous, there would be plenty of space to install a shelf
Stayed 5 nights in May 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

6/10 Okay

Mia

Stayed 4 nights in May 2025

10/10 Excellent

Alain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoy the sport and SPA facilities

Best hotel in a long time. You need to use the facilities!
Stayed 3 nights in May 2025

6/10 Okay

Michael, Toronto

Business traveller
Liked: Staff & service, amenities
What liked is the 5 saunas on the property to relax after a busy day at the confernce. 15 minutes to old town by uber or can take the transit. Whatvi didnt like is how loud the train is roght beside the property. If you are a light sleeper then hotel is not for you. As they provide a set of ear plugs beside your bed.
Stayed 3 nights in May 2025

4/10 Poor

Lisa

Disliked: Property conditions & facilities
Major building work taking place. No advance warning. It will be a long time. Scaffolding around the whole hotel B.
Stayed 2 nights in May 2025

6/10 Okay

Akinseyi

Good
Stayed 2 nights in Apr 2025