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"For most Wellness We want have to Pay,what is Included is just 1 Hour...The Room compared to others Cheaper in Germany is not so goog and kind of Old ... " More

By a verified traveller on Sun 30 Dec 2018

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Hotel Description

Our customers tell us that they enjoy the spacious rooms at WELLNESS HOTEL STEP. During your stay, you'll be connected to the convention centre and within walking distance of O2 Arena. Enjoy features like free WiFi in public areas, plus 5 restaurants and 2 poolside bars. This 4-star hotel has 206 rooms over 9 floors. All rooms offer free WiFi and flat-screen TVs.

  • All rooms offer flat-screen TVs, minibars and room service
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include 5 restaurants, a coffee shop, 2 poolside bars and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with body treatments, Ayurvedic treatments or body scrubs at the spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes 3 outdoor tennis courts, a fitness centre and a steam room
  • Guests speak favourably about the value of their stay and the size of the guestrooms
  • 9 minutes by car from O2 Arena and 12 minutes from Zizkov Television Tower
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee

Standard Double Room (with Water world Access)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
€41* Per night/room 21 Oct - 22 Oct

Economy Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Presidential Duplex (panoramatic Acc to Water and sauna w.)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Deluxe Triple Room (with Water and sauna world Access)

Bed Count 1 Single Bed Maximum Occupancy 3 Max

Triple Room (with Water World Access)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Suite (with Water and sauna world Access)

Bed Count 1 King Bed Maximum Occupancy 5 Max

WELLNESS HOTEL STEP ratings based on 7 verified reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for WELLNESS HOTEL STEP

Everyone (6)
3 out of 5
For most Wellness We want have to Pay,what is Included is just 1 Hour...The Room compared to others Cheaper in Germany is not so goog and kind of Old and Smells Bad.

Posted by on 30 Dec 2018

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2 out of 5
ei kielitaitoa henkilökunnalla, palvelut eivät vastanneet kuvausta. hotellihuoneen siisteys heikko ja suihku ahdas

Posted by on 13 Jul 2019

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2 out of 5
Alles kostet einzel zusätzlich! Jede extra Leistung kostet wieder

Posted by on 11 Jun 2019

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4 out of 5
Preise der Minibar sind übertrieben, bei so teuren Zimmern

Posted by on 3 Jun 2019

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4 out of 5
Muuten hyvä hotelli mutta huone pieni ja käytävältä kuului kaikki äänet huoneisiin. Junarata vieressä jossa jatkuva liikenne.

Posted by on 11 Dec 2018

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4 out of 5

Posted by on 9 Nov 2018

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5 out of 5
Très beau complexe, personnel très sympa. L'hôtel offre un grand choix d'activités et de détente. Nous avons passé un très bon séjours.

Posted by , from Genève on 21 Oct 2018

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Location Malletova 1141, Prague, 190 00

Renovations + Closures

The following facilities are closed for Christmas Eve:

  • Sauna
  • Full-service spa
  • Hot tub
  • Swimming pool

Property Features

WELLNESS HOTEL STEP offers its guests a full-service spa, outdoor tennis courts, and indoor tennis courts. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi. You'll find a business centre on site. There are 11 meeting rooms available. An indoor pool, a kids' pool, and a fitness centre are also featured at the business-friendly WELLNESS HOTEL STEP. For a fee, parking is available. A complete renovation of WELLNESS HOTEL STEP was completed in December 2016. Smoking is allowed in designated areas at this 4-star Prague hotel.

  • 206 guestrooms or units
  • 9 levels
  • 2 buildings
  • 5 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Coffee shop
  • Deli
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • On-site shopping
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Indoor pool
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts -3
  • Indoor tennis courts -3
  • Snack bar/deli
  • Laundry facilities


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge)


  • Airport: Prague (PRG-Vaclav Havel) (21.9 km / 13.6 mi)
  • Train station: Prague-Liben Station (1.2 km / 0.7 mi)
  • Metro station: Balabenka Stop (0.6 km / 0.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

WELLNESS HOTEL STEP offers 206 forms of accommodation with minibars and a safe. 32-inch Flat-screen televisions come with satellite channels. Bathrooms include baths or showers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining
  • Flat-screen television
  • Satellite channels
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Heating
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

RESTAURANT GALERIE PRAHA – This buffet restaurant serves breakfast, lunch and dinner.

RESTAURANT BOHEMIA – This restaurant serves lunch and dinner. Open daily.

AROMA EXECUTIVE LOUNGE – On-site buffet restaurant. Open daily.

RESTAURACE SEZIO – This restaurant serves lunch and dinner. Open daily.

LOBBY BAR – This bar specialises in regional cuisine and serves breakfast, lunch and dinner. Open daily.

Room service is available.

Nearby Activities

3 outdoor tennis courts and 3 indoor tennis courts are featured at the hotel. An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Racquetball/squash on site
  • Tennis lessons on site
  • Golf driving range on site
  • Golf lessons on site

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

  • Number of treatment rooms 4
  • Body treatments
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages


If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies


  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 12 per pet, per night
  • Only dogs and cats are allowed


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures


Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.82 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 7 for adults and EUR 7 for children (approximately)
  • Self-parking fee: EUR 12 per day
  • Pet fee: EUR 12 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Step
  • Hotel Step Wellness
  • Hotel Wellness Step
  • Step Hotel Wellness
  • Step Wellness Hotel
  • Wellness Hotel Step
  • Wellness Hotel Step Prague
  • Wellness Step Hotel
  • Wellness Step Prague

You should know

  • Pool access available from 7:00 AM to 11:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Czech Republic. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.