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Graduate by Hilton Providence

4.0 star property

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Photo gallery for Graduate by Hilton Providence

Lobby
Exterior
Ballroom
Lobby
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
11 Dorrance St, Providence, RI, 02903
  • Place, Johnson and Wales University
    ‪3 min walk‬
  • Place, Providence Place Mall
    ‪5 min walk‬
  • Place, Rhode Island Convention Center
    ‪5 min walk‬
  • Airport, Providence, RI (PVD-T.F. Green)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

7.4 out of 10
Good
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Grand Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Bathtub (Mobility & Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Bathtub (Mobility & Hearing)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Bathtub (Mobility & Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Roll-In Shower, Mobility & Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed (Roll-In Shower, Mobility & Hearing)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Living area

Presidential Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Multiple Beds

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, Multiple Beds

8.2 out of 10
Very good
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite, Multiple Beds (Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, Multiple Beds (Hearing)

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

Graduate King Suite

  • Sleeps 4

Graduate King

  • Sleeps 2

Grand Junior Suite

  • Sleeps 2

View all photos for Kng Larger Suite Mobility

Premium bedding, pillow-top beds, in-room safe, desk

Kng Larger Suite Mobility

  • Sleeps 2

King Suite Mobility

  • Sleeps 4

Graduate Junior Suite With 2 King Beds-Hearing Accessible

  • Sleeps 4

Graduate Junior Suite 2 King Beds

  • Sleeps 4

Luxury Grande Junior Suite

  • Sleeps 2

King Room With Bathtub

  • Sleeps 2

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About this property

Graduate by Hilton Providence

Hotel with a restaurant, 4-minute walk to Providence Place Mall
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Additionally, a coffee shop/cafe, self parking, and conference space are onsite.
Graduate by Hilton Providence offers 294 air-conditioned accommodations with laptop-compatible safes and designer toiletries. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Graduate by Hilton Providence's great location gets high marks from our customers. During your stay, you're just a quick walk from Providence Place Mall. You'll find features like a restaurant, a 24-hour gym, and a bar.
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include 17 meeting rooms, conference space, and a multilingual staff
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the comfy beds, cleanliness, and spaciousness
  • Just a 4-minute walk from Providence Place Mall and 4 minutes by foot from Rhode Island Convention Center
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 18000 square feet (1672 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and an ATM are also featured at the business-friendly Graduate by Hilton Providence. Parking is available for a fee.

This 4-star Providence hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 6:00 AM to 1:00 PM.
Poindexter Coffee - This café serves breakfast, lunch, and light fare.
Reiners Bar and Game Room - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Covered parking on site (USD 36.38 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 6:00 AM to 1:00 PM for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Poindexter Coffee
  • Reiners Bar and Game Room

Things to do

  • 24-hour gym
  • Stereo

Family friendly

  • In-room cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 17 meeting rooms
  • 18,000 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • High-pile carpet in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 18 floors
  • Banquet hall
  • Built in 1922
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 16.30 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 15.00 to 30.00 for adults, and USD 15.00 to 30.00 for children
  • Covered self parking fee: USD 36.38 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Graduate Providence Hotel
Hotel Graduate Providence Providence
Providence Graduate Providence Hotel
Hotel Graduate Providence
Graduate Providence Providence
Graduate Hotel
Graduate
Providence Biltmore
Graduate Providence
Graduate by Hilton Providence Hotel
Graduate by Hilton Providence Providence
Graduate by Hilton Providence Hotel Providence

Graduate by Hilton Providence Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 632 out of 1178 reviews
Rating 8 - Good. 246 out of 1178 reviews
Rating 6 - Okay. 147 out of 1178 reviews
Rating 4 - Poor. 79 out of 1178 reviews
Rating 2 - Terrible. 74 out of 1178 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Alexander

Stayed 1 night in Sep 2025

10/10 Excellent

kumud, Leesburg

Stayed 3 nights in Oct 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Bathroom water pressure is a bit weird where it becomes less water and then goes back to normal. The shower spout has a cracked in the wall.
Stayed 1 night in Oct 2025

8/10 Good

Laura

Liked: Staff & service, property conditions & facilities
It was very cold in our room because apparently they could only run the air conditioning or the heat, and they chose the former. We weren't told this upon check-in, nor were we told there was a space heater. So
Stayed 3 nights in Oct 2025

6/10 Okay

Miriam

Stayed 4 nights in Sep 2025

10/10 Excellent

Kelly

Liked: Cleanliness
Clean rooms and staff excellent, parking attendants awsome
Stayed 2 nights in Oct 2025

2/10 Terrible

Cecelia

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Fees assessed that was not previously disclosed. Early check-in requires $50 fee even though the room was obviously ready. One person working the front desks, causing long lines for check in. The area around the hotel did not seem safe to walk around, saw drug deal outside front doors. They are far better options in the city then this one.
Stayed 1 night in Oct 2025

10/10 Excellent

Julie

Stayed 1 night in Sep 2025

2/10 Terrible

David, Pittsfield

Disliked: Staff & service, property conditions & facilities
Don’t let them put you in the rooms off the elevator,,, the ad is a bait and switch,, rooms we’re pathetic!
Stayed 2 nights in Sep 2025

4/10 Poor

Stacy

Travelled with family
Disliked: Cleanliness, staff & service

Unfortunate ending to many stays at this hotel

The heat wasn’t turn on for the hotel and our room was 60 degrees with air conditioning going. I was not told there were space heaters available and when I asked the front desk for one, it never showed. Apparently they were supposed to be in our closets but there were none. The front desk staff seemed overwhelmed . Our check-in was difficult . This was the 5th time or more we’ve stayed there and the grounds and service seemed to have gone down. The room had damage and stains on the wall and baseboards , missing pictures in our parent’s room with just hangers on the wall. The property seemed run down. The elevators were not reading room keys at checkin for at least 5 couples besides us that were trying to get the elevator operating Our child is graduating college so we won’t be back this way, however the new owners Hilton should pay attention and overhaul the hotel where it is needed.
Stayed 3 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

ANTONIO VICTOR DA SILVA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
C
Stayed 3 nights in Oct 2025

10/10 Excellent

Tyler

Stayed 2 nights in Sep 2025

2/10 Terrible

Claudine

Disliked: Cleanliness, staff & service, property conditions & facilities
I want a refund . I was a customer from Friday until Sunday. I spent a ton of money for two nights and those absolutely no parking. You decided to book 2 weddings on parents weekend and I didn’t sign up for that. I had to wait outside several times in the middle of the night as a woman, and I felt unsafe I want a full refund. Please contact me. 9148062222 if I do not hear from you, I’m going straight through American Express and I’m not paying you at all.
Stayed 2 nights in Oct 2025

4/10 Poor

Raymond

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was dirty and run down would never stay again
Stayed 1 night in Oct 2025

10/10 Excellent

Hannah, LEXINGTON

Stayed 3 nights in Sep 2025

4/10 Poor

Paul

Disliked: Staff & service, room comfort

Beautiful Lobby & Mezzanine. The rest? Not so muc

No heat! They haven’t turned it on as of 10/1. It was cold. They had to bring up space heaters. The bridge from the parking garage to the hotel was closed. Had to walk about a half block to get to the entrance. Staff was nice. Hotel is dated but that may be part of its advertised charm. The lobby is awesome. The room not so much. No Kleenex or toilet paper refills. Bed was comfy. The attached restaurant was dreary. Also no heat cause the hotel wouldn’t turn it on.
Stayed 1 night in Sep 2025

8/10 Good

Mary, Bedford

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

4/10 Poor

Christine

Business traveller
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
It's definitely an older hotel. That means it has charm, and also some things that make you go hmmmm. For example, the wall paneling was peeling in my room. Convenient location. We had a booking mishap for our group booking and I don't think the staff handled it well at all. No manager was around when we realized this and staff were not empowered to reasonably meet the customer's needs.
Stayed 1 night in Aug 2025

4/10 Poor

Christopher

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

The Graduate flunked the test!!!

This place is not accommodating at all, which you think for what you pay for a night they would be. All we heard was that this is our policy, this is our policy. We were there for a wedding and they wouldn't let us check in early so we had to scramble to check in after the service and were late for the reception. We had to wake up early the next day to beg for late check out so we could enjoy the wedding brunch and not have to rush to check out. Parking is a block and a half from the hotel. There wasn't room to pull up to the hotel so we had to drag our luggage from the garage to the hotel. If you are tall, don't stay here or you won't fit on the toilet seat as your knee will be wedged under the toilet paper. Very disappointing for a place the appears to be classy. And don't be in a rush. An elevator was out of order so you had to wait and hope the one that showed up wasn't already full. And you need a Phd to figure out how to work the thermostat. You can tell they spent some money at some point renovating the hotel but they must have had a small budget. The gym was small and no restroom. Wouldn't ever stay at this hotel again.
Stayed 1 night in Sep 2025

8/10 Good

Jillian

Stayed 2 nights in Sep 2025

2/10 Terrible

ILYA, Washington

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is old and tired. What once was a grand facility is just not any longer. Staff are not rude, but at the same time, offers zero hospitality. They don’t even offer water in the rooms. I have never been to a hotel that does not give at lease a small water bottle. Charge me, but offer an option. We had a big suite, but it was very dated to a point that we were not comfortable touching things. Bathroom was small; could not sit on a toilet unless the door is shut. Water pressure goes up and down. Restaurant on the first floor is not affiliated with the hotel but similarly looked like a dive bar, not a hotel restaurant. Staff was not rude, but that’s all I can say that is positive about them. Someone needs to buy this hotel and return it to its former Biltmore-years glory.
Stayed 2 nights in Sep 2025

8/10 Good

Loring

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too many questions
Stayed 1 night in Sep 2025

4/10 Poor

Debra

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Room small and outdated. Bed and pillows comfortable. Unable to control temperature in room and extremely cold. Told to use space heater in closet which helped. No modern coffee maker. No fan in bathroom. Would not stay here again.
Stayed 3 nights in Sep 2025