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Garner Hotel Provo South by IHG

2.5 star property

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Photo gallery for Garner Hotel Provo South by IHG

Free daily full breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

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1515 S University Ave, Provo, UT, 84601

Room options

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible

  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About this property

Garner Hotel Provo South by IHG

Hotel with free breakfast, near East Bay Golf Course
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Garner Hotel Provo South by IHG offers 72 accommodations with complimentary newspapers and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. Smart televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Provo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Garner Hotel Provo South by IHG. During your stay, you'll be within walking distance of East Bay Golf Course. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 14 minutes by foot from East Bay Golf Course and a 3-minute drive from Provo City Center Temple
  • Cats and dogs welcome for a fee
Garner Hotel Provo South by IHG offers its guests an indoor pool, a hot tub, and a fitness center. WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. The business-friendly Garner Hotel Provo South by IHG also features coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. Free self parking is available.

This Provo hotel is smoke free.

Guests are served free full breakfast daily from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from November 5 2025 to February 2 2026 (completion date subject to change). The following areas are affected:
  • Business center
  • Fitness facilities
  • Front desk
  • Hallway
  • Lobby
  • Select guestrooms

Alternate facilities will be available offsite during the renovation.

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Alcohol isn't served at Garner Hotel Provo South by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Garner Hotel Provo South by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 250 out of 706 reviews
Rating 8 - Good. 256 out of 706 reviews
Rating 6 - Okay. 109 out of 706 reviews
Rating 4 - Poor. 58 out of 706 reviews
Rating 2 - Terrible. 33 out of 706 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Vicki

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property felt like it was falling apart. Loose light switches that had to be manipulated to turn on or off, broken door lock on the bathroom door, electrical outlets that would only work for 30 seconds after an item was plugged in, and countless other things.
Stayed 1 night in Sep 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome and helpful. Our room was very nice, clean, and quiet. The breakfast was very hearty with many choices. Location was convenient and close to the interstate.
Stayed 1 night in Sep 2025

4/10 Poor

Marie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room smelled like mildew. Not only is this hotel outdated but it needs a lot of TLC on the inside and outside. The front desk staff were excellent and extremely helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient location
Stayed 1 night in Sep 2025

10/10 Excellent

William

Travelled with family
Liked: Property conditions & facilities
Bed was comfortable, room temp comfortable, nice room . Thanks
Stayed 1 night in Aug 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and hot tub very inviting. Parking is easy. Many restaurants near the motel
Stayed 1 night in Aug 2025

10/10 Excellent

Rachelle

Stayed 1 night in Aug 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Sharon

Travelled with partner
Is outdated. Very limited tv channels.
Stayed 2 nights in Jul 2025

8/10 Good

chris

Stayed 2 nights in Jul 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
It was pleasant
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Troy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Guillermina, West Haven

Disliked: Property conditions & facilities
Room floor too old
Stayed 1 night in May 2025

6/10 Okay

Barbara

Not up to usual Marriott standards.

Property was run down. Carpets were stained. Mold on the ceiling above the shower. Disappointing for a Marriot. Hot tub only luke warm.
Stayed 2 nights in Jun 2025

4/10 Poor

Dr. Kristan S.

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Like going back to the 80s
Stayed 1 night in Jun 2025

8/10 Good

Jin Sung

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good but air conditioning system. It was cold during my stay. When I switched on the air conditioning system, it generate bad smell like plastic burning.
Stayed 1 night in Jun 2025

6/10 Okay

Seth

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Property and room is showing its age. Carpet had tears and tile in bathroom was missing grout. The fitness center's A/C wasn't working so it made for an uncomfortable experience in summer. Room was a good size, staff was friendly, and there were many restaurant options given its proximity to BYU.
Stayed 1 night in Jun 2025

4/10 Poor

Jan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff person at registration was efficient. The hotel was in poor repair. Carpets stained in bedroom. The most unsatisfactory experience was breakfast. Staff attending gave no attention to dirty tables (listeneing to videos on phone). Eggs and sausages not heated - were cold. Needed to ask for hot coffee. Carpet in breakfast area was very dirty. Unsatisfactory stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay Has my last place i stayed beat all to heck Thank you
Stayed 2 nights in Jun 2025

6/10 Okay

David, Hermiston

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This hotel does not deserve the Marriott Fairfield name. Feels more like a super 8 converted to a Fairfield inn. Sink area was super small. Barely big enough for the sink itself.
Stayed 1 night in Jun 2025

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

LENORE

Liked: Cleanliness, staff & service
Great
Stayed 1 night in May 2025

8/10 Good

Rick

Stayed 1 night in May 2025