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Hotel Mousai Puerto Vallarta Adults Only

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Photo gallery for Hotel Mousai Puerto Vallarta Adults Only

4 outdoor pools, free pool cabanas, pool umbrellas
Property video
On the beach, white sand, sun-loungers, beach umbrellas
Couples treatment room(s), sauna, hot tub, steam room
Ultra Corner Suite North | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Carretera a Barra de Navidad Km. 7.5, Puerto Vallarta, 48390
  • Place, Garza Blanca Beach
    ‪5 min walk‬
  • Place, Playa Palmares
    ‪7 min walk‬
  • Place, Playa Esmerelda
    ‪12 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Suite North

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite North

9.8 out of 10
Exceptional
(7 reviews)
  • Ocean view
  • 99 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Ultra Suite North

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Ultra Suite North

10.0 out of 10
Exceptional
(9 reviews)
  • Ocean view
  • 99 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Corner Suite North

View from room

Corner Suite North

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 127 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Ultra Corner Suite North

Ultra Corner Suite North

Ultra Corner Suite North

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 127 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for The Penthouse North

The Penthouse North

The Penthouse North

  • Ocean view
  • 265 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite two Double Beds North

Suite two Double Beds North

Suite two Double Beds North

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 99 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite South

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite South

9.0 out of 10
Wonderful
(6 reviews)
  • Sea view
  • 99 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite two Double Beds South

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite two Double Beds South

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 99 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Corner Suite South

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Corner Suite South

  • Ocean view
  • 117 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Ultra Suite South

Ultra Suite South

Ultra Suite South

9.2 out of 10
Wonderful
(5 reviews)
  • Ocean view
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Ultra Corner Suite South

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Ultra Corner Suite South

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 111 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Master Suite South

A modern hotel room with a large bed, a desk with a laptop, a vanity with a mirror, and a glass shower enclosure.

Master Suite South

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 143 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two bedroom Master Suite South

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Two bedroom Master Suite South

  • Ocean view
  • 241 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

View all photos for Two Suite South Connected

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Two Suite South Connected

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 197 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

View all photos for Two Ultra Suites South Connected

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Two Ultra Suites South Connected

  • Ocean view
  • 197 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

View all photos for Ultra Suite Two Double Beds South

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Ultra Suite Two Double Beds South

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Hotel Mousai Puerto Vallarta Adults Only

Catch some rays at the beach or spend the day relaxing at Hotel Mousai Puerto Vallarta Adults Only's full-service spa. Then enjoy a meal at one of the resort's 9 restaurants. Change of towels is available on request.
Hotel Mousai Puerto Vallarta Adults Only offers 14 accommodations with outdoor private hot tubs and DVD players. Rooms open to balconies. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium satellite channels and pay movies. Espresso makers and minibars are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and toilets with an electronic bidet.

This Puerto Vallarta resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor tennis courts and a health club are featured at the resort. 4 outdoor swimming pools are on site along with a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the pool at Hotel Mousai Puerto Vallarta Adults Only. During your stay, you're just a quick walk from Bay of Banderas. Free WiFi in public areas, free valet parking, and 4 outdoor pools are available.
  • Free WiFi (speed: 25+ Mbps)
  • Free valet parking and self parking
  • Enjoy Japanese cuisine with ocean views at Hiroshi - Japanese, one of the property's 9 restaurants and 5 bars/lounges
  • Continental breakfast served daily for a fee
  • Take a swim in the 4 outdoor pools or soak in the hot tub
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes 2 outdoor tennis courts, a gym, and basketball
  • Guests have great things to say about the helpful staff and the pool
  • Just a 4-minute walk from Garza Blanca Beach and 5 minutes by car from Playa Gemelas
  • Airport shuttle service available for a fee
Some rates at Hotel Mousai Puerto Vallarta Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Hotel Mousai Puerto Vallarta Adults Only you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 9 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 5 bars/lounges. WiFi is free in public spaces. This luxury resort also offers outdoor tennis courts, a health club, and a hot tub. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Puerto Vallarta resort.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to noon.
Hiroshi - Japanese - Overlooking the ocean, this restaurant specializes in Japanese cuisine and serves dinner only.
The Terrace - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
NOI - Italian Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. Open select days.
The Rooftop - This poolside rooftop bar specializes in international cuisine and serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
DAO-Contemporary Chinese - This beachfront restaurant specializes in Mexican cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

All-inclusive room rates at Hotel Mousai Puerto Vallarta Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Language
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: USD 15 to 40 per person
  • 2 poolside bars
  • 5 bars/lounges
  • 9 restaurants
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • DAO-Contemporary Chinese
  • Hiroshi - Japanese
  • NOI - Italian Restaurant
  • The Rooftop
  • The Terrace

Things to do

  • 2 outdoor tennis courts
  • 4 outdoor pools
  • Basketball
  • Beach volleyball
  • Designer stores
  • Ecotours
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Kayaking
  • Paddleboard
  • Piano
  • Racquetball/squash
  • Shopping
  • Snorkelling
  • Stereo
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,809 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • In a nature reserve
  • In the mountains
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (150 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 18 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas
  • Reception hall
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • DVD player
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 15 to 40 per person
  • Airport shuttle fee: USD 130 per vehicle (roundtrip, maximum occupancy 5)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hotel Mousai Puerto Vallarta Adults Only offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mousai
Mousai Hotel
Mousai Hotel Puerto Vallarta
Mousai Puerto Vallarta
Hotel Mousai Puerto Vallarta
Mousai
Hotel Mousai Puerto Vallarta Puerto Vallarta
Mousai Puerto Vallarta Puerto Vallarta

Hotel Mousai Puerto Vallarta Adults Only Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 828 out of 1013 reviews
Rating 8 - Good. 103 out of 1013 reviews
Rating 6 - Okay. 31 out of 1013 reviews
Rating 4 - Poor. 21 out of 1013 reviews
Rating 2 - Terrible. 30 out of 1013 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Day

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room? Perfect. We spent morning with lattes on the balcony watching whales. Food? Fantastic. But beyond all of that? Best staff ever. Truly lovely people. We will return literally because of them. And the mini beers.
Stayed 6 nights in Jan 2026

8/10 Good

Nahal

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great staff.clean place.
Stayed 3 nights in Feb 2026

10/10 Excellent

Doug

Stayed 1 night in Jan 2026

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great weather, views and food. Highly recommend.
Stayed 7 nights in Jan 2026

10/10 Excellent

Michael, Washington Twp.

Liked: Cleanliness, amenities, property conditions & facilities
100% get the all inclusive, this is the first experience I’ve had with an all inclusive resort in Mexico that has excellent food, if you don’t get all inclusive you’ll spend a lot more so it’s worth it. Staff is very friendly, rooms are clean, overall vibe is chill. Guests are mainly mid 30s and older. Location is very nice. Avoid the member presentation it’s 4 hours long and they will tell you it’s roughly 70 minute and that it’s not a time share but it’s basically a time share. Save your time, I lost 4 hours of my day, unless you actually want to sign up. Would definitely stay again.
Stayed 3 nights in Jan 2026

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
There was so much to be happy about while visiting and experiencing hotel Mosa and Puerto Vallarta. The food as well as the staff and the accommodations were incredible. Unfortunately, the checkout process left a sour taste in our mouth as the hotel refused to honor the credits that were promised through our travel package from Travelocity specifically, the $180 per day resort credit was not applied, nor was the daily breakfast buffet for two. There was clearly a breakdown between what Travelocity promised and what hotel Moussa was willing to deliver. This needs to be addressed by one or both parties.
Stayed 4 nights in Jan 2026

10/10 Excellent

Erica, Alamogordo

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely incredible and unforgettable experience. The room was massive and the views were incredible. The staff is so kind and helpful. From the minute we arrived we felt so welcomed. I can’t find one negative thing to say about our stay. All of the food is top notch. The trolley system is wonderful as well. I can’t wait to go back. I’ll be talking about this place for years to come!
Stayed 4 nights in Jan 2026

2/10 Terrible

Benjamin

Travelled with family
Disliked: Cleanliness
Bed bug found under mattress, dirty pillows, rude employees, slow service.
Stayed 1 night in Jan 2026

8/10 Good

Igor

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room with beautiful view
Stayed 6 nights in Jan 2026

10/10 Excellent

Jake

Stayed 1 night in Jan 2026

10/10 Excellent

George

Stayed 2 nights in Jan 2026

10/10 Excellent

Sarah, LAS VEGAS

Stayed 2 nights in Jan 2026

10/10 Excellent

Sharla Raelene

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was exceptional. Food was best all inclusive we have stayed at. Rooms clean and service excellent.
Stayed 4 nights in Jan 2026

10/10 Excellent

K

Stayed 5 nights in Dec 2025

8/10 Good

Richard, Surrey

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Service was excellent. Roof top pool was great. Spent all our time up there during the day.
Stayed 4 nights in Dec 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room s daily with towels and turn down service pleasant staff very helpful
Stayed 7 nights in Dec 2025

10/10 Excellent

Michael

Stayed 5 nights in Dec 2025

10/10 Excellent

Dakota

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
💜
Stayed 7 nights in Dec 2025

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2025

10/10 Excellent

Andrew C.

Travelled with family
Liked: Cleanliness
The best food and service of any all inclusive we have stayed at. Wonderful staff. Great pools. Beautiful property. I was a little skeptical at first because the check in was not very pleasant and seemed more like a bad hotel. The staff was perfect otherwise.
Stayed 5 nights in Dec 2025

10/10 Excellent

Patrick

Stayed 6 nights in Dec 2025

10/10 Excellent

Hoa

Stayed 6 nights in Dec 2025

10/10 Excellent

Larry

Stayed 7 nights in Dec 2025

10/10 Excellent

Andres

Travelled with partner
Liked: Cleanliness
Awesome!
Stayed 4 nights in Nov 2025

10/10 Excellent

Maria Nichoal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at the South Tower. The hotel, staff, and room were extraordinary! The food and entertainment at every restaurant met all expectations (and we have a tough palate to please). We only spent time at the rooftop infinity pool because it was too amazing to switch up! The rooms have their own hot tub on the lanai, which was a wonderful surprise. The ONLY disappointing factor is the beach (lack there of). Do not go if you want a beautiful beach to relax on. It will disappoint - but the pool more than makes up for it.
Stayed 4 nights in Nov 2025