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Hotel Mousai Puerto Vallarta Adults Only

5.0 star property
VIP Access

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Photo gallery for Hotel Mousai Puerto Vallarta Adults Only

4 outdoor pools, free pool cabanas, pool umbrellas
4 outdoor pools, free pool cabanas, pool umbrellas
View from room
Aerial view
Kayaking

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available

Explore the area

Map
Carretera a Barra de Navidad Km. 7.5, Puerto Vallarta, 48390
  • Garza Blanca Beach
    ‪5 min walk‬
  • Los Arcos
  • Playa Gemelas
    ‪5 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪40 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Corner Suite North + Daily 60 Resort Credit

Corner Suite North + Daily 60 Resort Credit

Corner Suite North + Daily 60 Resort Credit

  • 127 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Suite North + Daily 75 Resort Credit

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Ultra Suite North + Daily 75 Resort Credit

  • 99 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Ultra Suites South Connected + Daily 125 Resort Credit

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Two Ultra Suites South Connected + Daily 125 Resort Credit

  • 198 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for The Penthouse North + Daily 200 Resort Credit

The Penthouse North + Daily 200 Resort Credit

The Penthouse North + Daily 200 Resort Credit

  • 265 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Corner Suite South + Daily 90 Resort Credit

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Ultra Corner Suite South + Daily 90 Resort Credit

  • 126 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Suite South + Daily 75 Resort Credit

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Ultra Suite South + Daily 75 Resort Credit

  • 99 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite two Double Beds North + Daily 50 Resort Credit

Suite two Double Beds North + Daily 50 Resort Credit

Suite two Double Beds North + Daily 50 Resort Credit

  • 99 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Master Suite South + Daily 165 Resort Credit

Master Suite South + Daily 165 Resort Credit

Master Suite South + Daily 165 Resort Credit

  • 142 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite South + Daily 50 Resort Credit

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite South + Daily 50 Resort Credit

  • 99 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Suite South Connected + Daily 125 Resort Credit

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Two Suite South Connected + Daily 125 Resort Credit

  • 198 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Corner Suite South + Daily 60 Resort Credit

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Corner Suite South + Daily 60 Resort Credit

  • 122 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite two Double Beds South + Daily 50 Resort Credit

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite two Double Beds South + Daily 50 Resort Credit

  • 99 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite North + Daily 50 Resort Credit

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite North + Daily 50 Resort Credit

  • 99 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Corner Suite North + Daily 90 Resort Credit

Ultra Corner Suite North + Daily 90 Resort Credit

Ultra Corner Suite North + Daily 90 Resort Credit

  • 126 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Two bedroom Master Suite South + Daily 200 Resort Credit

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Two bedroom Master Suite South + Daily 200 Resort Credit

  • 241 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Ultra Suite Two Double Beds South + Daily 75 Resort Credit

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Ultra Suite Two Double Beds South + Daily 75 Resort Credit

  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

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About this property

Hotel Mousai Puerto Vallarta Adults Only

Adults-only beachfront resort with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hotel Mousai Puerto Vallarta Adults Only's full-service spa. Then enjoy a meal at one of the resort's 9 restaurants. Change of towels is available on request.
Hotel Mousai Puerto Vallarta Adults Only offers 145 accommodations with outdoor private hot tubs and iPod docking stations. Rooms open to balconies. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium satellite channels, DVD players, and pay movies. Espresso makers and minibars are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and toilets with an electronic bidet.

This Puerto Vallarta resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor tennis courts and a health club are featured at the resort. 4 outdoor swimming pools are on site along with a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the pool at Hotel Mousai Puerto Vallarta Adults Only. During your stay, you're just a quick walk from Bay of Banderas. Free WiFi in public areas, free valet parking, and 4 outdoor pools are available.
  • Free WiFi (speed: 25+ Mbps)
  • Free valet parking and self parking
  • Enjoy Japanese cuisine with ocean views at Hiroshi - Japanese, one of the property's 9 restaurants and 5 bars/lounges
  • Continental breakfast served daily for a fee
  • Take a swim in the 4 outdoor pools or soak in the hot tub
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes 2 outdoor tennis courts, a gym, and basketball
  • Guests have great things to say about the helpful staff and the pool
  • Just a 5-minute walk from Garza Blanca Beach and 5 minutes by car from Playa Gemelas
  • Airport shuttle service available for a fee
Some rates at Hotel Mousai Puerto Vallarta Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Hotel Mousai Puerto Vallarta Adults Only you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 9 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 5 bars/lounges. WiFi is free in public spaces. This luxury resort also offers outdoor tennis courts, a health club, and a hot tub. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Puerto Vallarta resort.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to noon.
Hiroshi - Japanese - Overlooking the ocean, this restaurant specializes in Japanese cuisine and serves dinner only.
The Terrace - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
NOI - Italian Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. Open select days.
The Rooftop - This poolside rooftop bar specializes in international cuisine and serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
DAO-Contemporary Chinese - This beachfront restaurant specializes in Mexican cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

All-inclusive room rates at Hotel Mousai Puerto Vallarta Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Language
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: USD 15 to 40 per person
  • 2 poolside bars
  • 5 bars/lounges
  • 9 restaurants
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • DAO-Contemporary Chinese
  • Hiroshi - Japanese
  • NOI - Italian Restaurant
  • The Rooftop
  • The Terrace

Things to do

  • 2 outdoor tennis courts
  • 4 outdoor pools
  • Basketball
  • Beach volleyball
  • Designer stores
  • Ecotours
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Kayaking
  • Paddleboard
  • Piano
  • Racquetball/squash
  • Shopping
  • Snorkelling
  • Stereo
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,809 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • In a nature reserve
  • In the mountains
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (150 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • DVD player
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 15 to 40 per person
  • Airport shuttle fee: USD 130 per vehicle (roundtrip, maximum occupancy 5)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector and a security system
Hotel Mousai Puerto Vallarta Adults Only offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mousai
Mousai Hotel
Mousai Hotel Puerto Vallarta
Mousai Puerto Vallarta
Hotel Mousai Puerto Vallarta
Mousai
Hotel Mousai Puerto Vallarta Puerto Vallarta
Mousai Puerto Vallarta Puerto Vallarta

Hotel Mousai Puerto Vallarta Adults Only Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 766 out of 937 reviews
Rating 8 - Good. 93 out of 937 reviews
Rating 6 - Okay. 31 out of 937 reviews
Rating 4 - Poor. 21 out of 937 reviews
Rating 2 - Terrible. 26 out of 937 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Reza

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Several issues, the first night, dirty room with urine one the bed and stained sheets, mold in the shower and many other issues. I didn't even sleep due to bugs in the room and there was no room available, staff disregard their guest and brush away their issues and keep giving you run around. I was so disappointed that no one cared. Only Octavio on the roof top new what is customer service and Alejandro the manager but we were only able to see him the last day.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by the far best adults only vacation we’ve ever been on. The staff was INCREDIBLE, the food and drink options were amazing, and the view- it can’t be beat. The heated toilet seats were something I wasn’t prepared for and we are obsessed. The trolleys were great to get from the towers to the lower levels. Our butler, Lilith was amazing. Luis at the bar was great with his mixology class. Antonio at the south tower rooftop bar was friendly and attentive. Eduardo at dao was kind and friendly. Bocados was not my favorite of the restaurants, but it does have a wonderful view. We will absolutely be staying here again annually. Highly highly reccomend!
Stayed 3 nights in Jan 2025

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just finished a five day stay. I have to say this is a high end resort. We had a fabulous time.
Stayed 4 nights in Jan 2025

10/10 Excellent

Richard

Stayed 7 nights in Jan 2025

10/10 Excellent

Julianne Kristine Johnson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2025

2/10 Terrible

Ivetta

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s the worst experience I had ever had.
Stayed 3 nights in Jan 2025

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive. Food was great, there wasn’t anything that we didnt enjoy. Would highly recommend staying here, beautiful view from our room facing the Beach.
Stayed 4 nights in Jan 2025

10/10 Excellent

Sepand, Foster City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Gayane

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Sorphia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Y
Stayed 3 nights in Jan 2025

10/10 Excellent

Jeff

Stayed 3 nights in Jan 2025

10/10 Excellent

Yamekia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with views that will leave you in awe! Staff was always helpful and polite. Will definitely return in the future.
Stayed 3 nights in Jan 2025

6/10 Okay

NICOLE MICHELLE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was nice. My biggest issue was with the room service. There was always an issue with the ordering system. Several times we would order and items was left off the order. By the time they bring the replacement item the meal was cold.
Stayed 5 nights in Nov 2024

10/10 Excellent

Carlos Joel

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Jan 2025

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Joanne

La vue est remarquable. Le jacuzzi sur le balcon est un plus. La nourriture excellente. Il semblait manquer de personnel à la réception par contre.
Stayed 1 night in Jan 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved EVERYTHING about this place!! But most of all the customer service was 100/10! I’m already looking into going back. It was PERFECT
Stayed 6 nights in Dec 2024

10/10 Excellent

Selena, conway

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort with incredible staff. Food is best I had had at an all inclusive resort.
Stayed 4 nights in Dec 2024

8/10 Good

Jason, Bentonville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort and staff were amazing. The only issue we had was paying for the North tower, but they were out of rooms so we were put in the South tower. I can’t say enough about how friendly the staff was. The rooftop pool was very relaxing. The restaurants and room service were also really good. It takes a little bit to get used to always having to “tab” out when eating and drinking, even with the all inclusive package. It was a very quiet resort compared to others we visited in PV.
Stayed 7 nights in Dec 2024

4/10 Poor

Rick

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They sell you an all inclusive package and then spend YOUR VACATION upselling you on everything. It is exhausting.
Stayed 1 night in Dec 2024

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning. Rooftop pool is jaw-dropping. Can’t wait to return to this incredible property.
Stayed 9 nights in Dec 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Most Amazing place, excellent staff, best food!!
Stayed 6 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely The Best Ever..!

Elegant Hotel…technical updates were the BEST..!
Stayed 1 night in Nov 2024

8/10 Good

Athinela

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had a great time at Hotel Mousai North Tower. All staff was very attentive and provided great customer service. Noi & Dao were the best restaurants on site. Steakhouse & Hiroshi have room for improvements.
Stayed 5 nights in Dec 2024

8/10 Good

Grace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024