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Aparthotel

The Lofts Apartments

3.5 star property

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Photo gallery for The Lofts Apartments

A balcony with a view of a mountain and a body of water.
A room with a large window overlooking a balcony with chairs and a table.
A modern kitchen with a central island, bar stools, and a refrigerator.
A modern interior with a dining area, a fireplace, and a mounted TV.
A modern living room with a fireplace, a sofa, a coffee table, and a television.

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Laundry room
  • Parking available
  • Housekeeping

Explore the area

View in a map
61 Shotover Street, Queenstown, 9300
  • Place, Skycity Queenstown Casino
    ‪2 min walk‬
  • Place, Queenstown Mall
    ‪3 min walk‬
  • Place, Skyline Queenstown
    ‪8 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪9 min drive‬

Room options

View all photos for Studio

A hotel room with a bed, a sofa, a small table with a fruit bowl, a TV, and curtains.

Studio

  • 50 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for One Bedroom Apartment

A hotel room with a sofa, armchair, and a small table with a potted plant. There is a TV on a stand and a window with curtains.

One Bedroom Apartment

  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Two Bedroom Apartment

A reception area with a desk, chairs, a wall-mounted display of brochures, and a large window offering a view of the outdoors.

Two Bedroom Apartment

8.0 out of 10
Very good
(1 review)
  • 90 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Three Bedroom Apartment

A living room with a dining area, a sofa, a coffee table, and a staircase leading to an upper level.

Three Bedroom Apartment

  • 110 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds
  • Free Wi-Fi

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About this property

The Lofts Apartments

A steam room, self parking, and laundry facilities are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include tour/ticket assistance and a reception hall. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a kitchen island. Guests will appreciate conveniences like an electric kettle and free tea bags/instant coffee, while a Smart TV with satellite channels and first-run movies provide a bit of entertainment. Change of towels is available on request.
The Lofts Apartments offers 10 accommodations with hair dryers and irons/ironing boards. These individually decorated and furnished accommodations include kitchen islands. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries.

This Queenstown aparthotel provides complimentary wireless Internet access. 55-inch Smart televisions come with premium satellite channels, first-run movies, and Netflix. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the aparthotel include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at The Lofts Apartments. During your stay, you're just a quick walk from Skyline Queenstown. Free WiFi in public areas, a roundtrip airport shuttle (surcharge), and laundry facilities are available. This comfortable aparthotel has 10 apartments on 3 floors. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a living room, and a Smart TV
  • Free WiFi
  • Self parking available for a fee
  • Services include tour or ticket assistance and luggage storage
  • Onsite recreation includes a steam room
  • Steps from Fear Factory Queenstown and SKYCITY Wharf Casino
  • Airport shuttle service available for a fee
As a guest of The Lofts Apartments, you'll find a steam room, ski storage, and tour/ticket assistance. Public spaces have free WiFi. The Lofts Apartments also features laundry facilities and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Queenstown aparthotel is smoke free.

Property amenities

Beach

  • Sandy beach nearby

Ski

  • Downhill skiing nearby
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski shuttle nearby
  • Ski storage
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Ski shuttle nearby
  • Onsite parking available only on request
  • Secured parking on site (NZD 20 per day)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Hob
  • Kitchen island
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: NZD 45 per night

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 55-inch Smart TV with premium satellite channels
  • First-run films
  • Netflix
  • Streaming services

Laundry

  • Laundry detergent
  • Laundry facilities

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Change of towels on request
  • Daily housekeeping
  • Electrical adapters
  • Guidebooks
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Restaurant dining guides
  • Tour and ticket assistance

Location highlights

  • In a regional park
  • In an entertainment district
  • In the city centre
  • In the mountains
  • Near a health/beauty spa
  • Near an outlet shopping centre
  • Near the airport
  • Near the bay
  • Near the marina
  • On the boardwalk/promenade

Things to do

  • Bicycle parking
  • Private wine tours
  • Ski storage
  • Snow sports gear
  • Wine tours
  • Bicycle rentals nearby
  • Boat tours nearby
  • Casino nearby
  • Ecotours nearby
  • Fishing nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Hunting nearby
  • Ice skating nearby
  • Kayaking nearby
  • Motor boating nearby
  • Mountain climbing nearby
  • Parasailing nearby
  • Rafting nearby
  • Rock climbing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Spelunking nearby
  • Swimming nearby
  • Water skiing nearby
  • Winery tours nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 10 units
  • 2 buildings
  • 3 floors
  • Bicycle parking
  • Individual decor
  • Individual furnishings
  • Reception hall
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 3.15 percent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Load and start the dishwasher
Strip any used beds, gather used towels, and store extra beds
Remove personal items, remove leftover food and drinks, and take out the trash
Turn off the lights and lock the doors

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 45.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: NZD 20 per day
  • Rollaway bed fee: NZD 45.0 per night
  • Credit card charges are subject to a surcharge of 3.15 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at The Lofts Apartments.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Lofts Apartments Queenstown
Lofts Queenstown
Lofts Apartments Apartment Queenstown
Lofts Apartments Hotel Queenstown
The Lofts Apartments Hotel Queenstown
Lofts Apartments Hotel Queenstown
The Lofts Apartments Aparthotel
The Lofts Apartments Queenstown
The Lofts Apartments Aparthotel Queenstown

The Lofts Apartments Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 173 out of 740 reviews
Rating 8 - Good. 267 out of 740 reviews
Rating 6 - Okay. 179 out of 740 reviews
Rating 4 - Poor. 78 out of 740 reviews
Rating 2 - Terrible. 43 out of 740 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Ruth

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was clean and staff were very helpful.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities, communication
Superb central location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Julie

Spacious, clean room, approachable staff, good amenities.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

xiufen

Liked: Cleanliness, amenities, property conditions & facilities, communication
good location
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, amenities, communication
Spotlessly clean. Central location. Staff helpful and friendly. Excellent value.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

john

Liked: Cleanliness, room comfort, communication
Great location , helpful reception.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Allie

Liked: Cleanliness, room comfort, communication

Good place to stay for skiing

Great place to stay from a week with your family skiing! Big place and close to all the action.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Kathy

Liked: Cleanliness
Basic property in a great location. Clean. People were very nice. Great access to restaurants, shops and water
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Pradeep

Liked: Cleanliness, communication
Disliked: Property conditions & facilities
centrally located, walking distance to everything in town, great customer service, units need an upgrade
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic place to stay. Very comfortable and great location right on the lake
Stayed 1 night in Feb 2023
Verified

8/10 Good

Nicole

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely stay
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, amenities, property conditions & facilities, communication
Awesome location, great facilities and staff were lovely :)
Verified

10/10 Excellent

John

Liked: Cleanliness, room comfort, communication

New Zealand Ski trip

Outstanding location in Queenstown for a wonderful ski trip
Stayed 5 nights in Jul 2025
Verified

8/10 Good

Nithya

Liked: Cleanliness, communication
Great location and amenities! Very convenient to access 24 hour store, nearby retail, restaurants and tour spots. The apartments are older but updated. There was no in unit laundry in ours, the staff helped to wash in a nearby unit.
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Melissa

Liked: Check-in, communication
Unfortunately for the property, it is now located at the “dirty” end of town, vacant lot beside has been filled with takeaway food caravans, so the smell of cooking oil and burning food permeates through the apartments next door. They are just ok, quite run down, and falling apart in places. They’ve tried to update with new bathrooms and some appliances, but it really needs a total and complete renovation now.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Garth

Liked: Cleanliness, amenities, communication
Very close to Queenstown restaurants and nite life, I enjoyed some exceptional customer service on site, thank you
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Michelle

Liked: Communication
Disliked: Cleanliness, amenities, property conditions & facilities
Ok for a one night stop. Maintenance needed,
Mouldy silicone and grouting
Patched, unpainted walls
Dirty furniture
Chipped and worn laminex
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, communication
Close to everything ,comfortable apartment
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Verified traveller

Liked: Communication
Decent stay in town center, very convenient. Staff was very friendly and helpful
Stayed 1 night in Dec 2022
Verified

8/10 Good

Heather

Liked: Cleanliness, communication
Not bad. Bit older. Not sure worth the $500 per night though
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

edward

Liked: Cleanliness, amenities, property conditions & facilities, communication
Ideal location for Ultimate Hikes trip, close to grocery store, Bakery, restaurants, hiking.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Rammohan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to where I want to be
Stayed 1 night in May 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic property! We've stayed here each of the four times we've visited Queenstown from the USA and we've loved staying here each time.
Verified

8/10 Good

Maria

Liked: Cleanliness, property conditions & facilities, communication
Staff were all friendly n wonderful
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Sheri

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location in walking distance to everything. Clean, tidy and comfortable bed. Staff were friendly and accommodating
Stayed 2 nights in Mar 2025

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