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Hotel Reina Isabel

3.5 star property
VIP Access

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Photo gallery for Hotel Reina Isabel

Interior
Hallway
Property entrance
Premium bedding, down duvets, in-room safe, desk
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Parking included

Explore the area

View in a map
Av. Amazonas N23-44 y Veintimilla, Quito, Pichincha
  • Place, Foch Square
    ‪5 min walk‬
  • Place, La Mariscal Craft Market
    ‪7 min walk‬
  • Place, Parque La Carolina
    ‪2 min drive‬
  • Airport, Quito (UIO-Mariscal Sucre Intl.)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room

Premium bedding, down duvets, in-room safe, desk

Standard Room

9.4 out of 10
Exceptional
(11 reviews)
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, down duvets, in-room safe, desk

Deluxe Room

9.4 out of 10
Exceptional
(10 reviews)
  • 54 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room (Twin)

Premium bedding, down duvets, in-room safe, desk

Premier Room (Twin)

10.0 out of 10
Exceptional
(3 reviews)
  • 54 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Premier Room

Premier Room

Premier Room

10.0 out of 10
Exceptional
(3 reviews)
  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Deluxe Room Twin)

Premium bedding, down duvets, in-room safe, desk

Deluxe Room (Deluxe Room Twin)

  • Sleeps 3
  • 2 Queen Beds

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About this property

Hotel Reina Isabel

Beaux Arts hotel with a fitness center and a 24-hour front desk
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a snack bar/deli, a conference center, and a business center. Bathrooms are shared.
Hotel Reina Isabel offers 100 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters and premium bedding. LCD televisions come with cable channels. Guests have access to shared bathrooms. Bathrooms include bathrobes, bidets, complimentary toiletries, and hair dryers.

This Quito hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Reina Isabel. During your stay, you're just a quick walk from Cuyabeno Lodge. Free WiFi in public areas, free self parking, and a free manager's reception are available. This property offers pet-friendly amenities like an off-leash area.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, complimentary bicycles, and mini golf
  • Just a 2-minute drive from Foch Square and 5 minutes from Atahualpa Olympic Stadium
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-leash area
Hotel Reina Isabel offers its guests a fitness center and complimentary bicycles. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A business center and 2 meeting rooms are available. Event space at this hotel measures 377 square feet (35 square meters) and includes a conference center. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Reina Isabel. Free self parking is available.

This 3.5-star Quito hotel is smoke free.

The hotel hosts a free manager's reception daily.
Hotel Reina Isabel has a restaurant on site.
Lumo Restaurante - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: USD 12.50 for adults and USD 12.50 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Lumo Restaurante

Things to do

  • Free bicycle rentals
  • Gym
  • Mini golf
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini golf
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre (377 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Beaux Arts architecture
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shared bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 6.25 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 30 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per night
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 12.50 for adults and USD 12.50 for children
  • Pet fee: USD 6.25 per pet (varies based on length of stay)
  • Rollaway bed fee: USD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Isabel Reina
Hotel Reina
Hotel Reina Isabel
Hotel Reina Isabel Quito
Reina Isabel Hotel
Reina Isabel Quito
Reina Isabel
Hotel Reina Isabel Hotel
Hotel Reina Isabel Quito
Hotel Reina Isabel Hotel Quito

Reviews

Hotel Reina Isabel Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 651 out of 1000 reviews
Rating 8 - Good. 248 out of 1000 reviews
Rating 6 - Okay. 62 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

Reviews

10/10 Excellent

jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost all of staff is great

The suites in this place are nice, good space. The staff top to bottom was great, except the older lady who works day shifts in the front desk. She might be the only person there who didn't like her job and she didn't seem to care. Just as long as you stay away from her, all else are good there.
Stayed 3 nights in Aug 2025

8/10 Good

William A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good food, comfort bed and reliable internet
Stayed 4 nights in Jul 2025

10/10 Excellent

Xavier, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay. I super recommend! Most of the staff was very nice and friendly. Only one staff member was not that great. But that's ok! They cleaned my room every day and supplies fresh towels. I love that! They also gave two bottles of water complimentary. My stay came with a free breakfast buffet, which was delicious. It came with bread/cereal, fruits, eggs, side dish like sausages or yuca bolitas, coffee, cappuccino, yogurt, cheese and deli meats, and fresh squeezed orange juice. The orange juice was sour though, but good if you don't mind sour. I think I prefer my OJ more sweet. The cappuccino was delicious! Also I loaded up on fruit, pineapple, melon, and papaya. The room was spacious with a desk for work and king size bed. There was also a Jacuzzi and bidet. Fancy! Jacuzzi worked well but you had to press the button at a certain pressure to turn it on. It took me awhile to figure it out. Only downside of my room was it was very loud. Outside I could hear traffic and car alarms. One night a car alarm went off for 2 hours. it was horrible. I had to play something on my phone to drown out the noise. The gym was top of the line. As good as any gym you pay monthly for. And not very busy which was nice. And well air conditioned. I hate a lot of hotel gyms that are so hot! Anyway, great stay! Will definitely come back!
Stayed 6 nights in Aug 2025

10/10 Excellent

LaShunda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was extremely beautiful, well kept, nicely decorated and the staff including the 24hr security at the door were kind and friendly. Our room was located on the 7th floor. Robinson, one of the front desk personnel was helpful with our check in and our check out. One of my only gripes is an alarm from either a car or a commercial property that went off multiple times every single night. It did not keep us awake, but it was a bit of a nuisance to hear it so often each night.
Stayed 3 nights in Jul 2025

10/10 Excellent

Edwin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel far exceeded our expectations. The room was huge and spacious, and had amenities like the large jacuzzi tub. It is safe and quiet. We go to Quito a lot, and we usually stay at a different hotel. Because of scheduling, we ended up trying this hotel instead. Hotel Reina Isabel is our new go to hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Edwin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! The rooms were spacious and beautiful, and the bedding was so comfortable. I loved the jacuzzi tub. What i would suggest is that staff do a better job of attending to breakfast. You know how many people are staying in your hotel. Make enough empanadas and keep the coffee urn full.
Stayed 1 night in Jul 2025

10/10 Excellent

Eddy

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen hotel
Stayed 3 nights in Jun 2025

10/10 Excellent

Rufus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
not all rooms have AC
Stayed 2 nights in May 2025

10/10 Excellent

JIANYI

Liked: Cleanliness, amenities, property conditions & facilities
The hotel's public areas and room were clean and tidy. The bed was comfortable. Staff are friendly and helpful. The breakfast was included and was rich in variety. The dinner dishes were very good too. The value for money of this hotel is excellent.
Stayed 2 nights in Jun 2025

8/10 Good

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Good f9r a.quick visit
Stayed 3 nights in May 2025

10/10 Excellent

Giovanni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy amables todos! Hotel muy limpio y acogedor
Stayed 2 nights in May 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Sean Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel great. Area not safe
Stayed 4 nights in Apr 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Staff helpful. Dining facilities on site and room spacious and comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

ANUJ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Joni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Elvin, Fort Myeres

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 4 nights in Mar 2025

10/10 Excellent

miguel

Very clean and safe
Stayed 1 night in Mar 2025

10/10 Excellent

Frances

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in Quito which we only stayed at overnight before heading out on our trip. Nonetheless the room was wonderfully comfortable, the restaurant was very good with a great variety of dishes, the staff were very friendly and helpful, and I would highly recommend for your stay in Quito.
Stayed 1 night in Mar 2025

8/10 Good

jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been here many times before but two years ago was my last stay. The breakfast didn't seem as good as I remembered. I specifically picked a better room for the tub and it had a broken drain cover where I had to install it and then ask for someone to get it closed so it would fill. I ran out of hot water about one third full. The tub was luke warm having run out of hot. There's a small heater in the room which I appreciated because it's cold in Quito many nights
Stayed 1 night in Mar 2025

10/10 Excellent

ramon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención es súper , el área muy tranquila , la comida aceptable
Stayed 5 nights in Jan 2025

10/10 Excellent

Mathayas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious
Stayed 5 nights in Feb 2025