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Heide Hotel Reinstorf

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Photo gallery for Heide Hotel Reinstorf

1 treatment room, massages
Property video
Junior Room
Banquet hall
Indoor pool, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Spa
  • Laundry
  • Breakfast included
  • Parking available

Explore the area

View in a map
Alte Schulstrasse 6, Reinstorf, 21400
  • Place, Alter Kran
    ‪14 min drive‬
  • Place, Am Sande
    ‪15 min drive‬
  • Place, Leuphana University of Lüneburg
    ‪17 min drive‬

Room options

View all photos for Single Room, 1 Single Bed

Single Room, 1 Single Bed

Single Room, 1 Single Bed

  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed

Double Room, 1 Queen Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

8.8 out of 10
Excellent
(9 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

Junior Room

Junior Room

8.6 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Heide Hotel Reinstorf

Hotel with a full-service spa, in the vicinity of St Johanniskirche
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a sauna, and self parking. Housekeeping is available on request.
Heide Hotel Reinstorf offers 89 accommodations with complimentary weekday newspapers and hair dryers. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages.
At Heide Hotel Reinstorf, you'll find features like free breakfast and WiFi in public areas, plus a full-service spa. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages at the spa
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a steam room and a sauna
  • 13 minutes by car from St Johanniskirche and 13 minutes from Alter Kran
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Heide Hotel Reinstorf offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There are 7 meeting rooms available. Spa services, a terrace, and an arcade/game room are also featured at Heide Hotel Reinstorf. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Reinstorf hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 7 AM to 10 AM and on weekends from 8:00 AM to 11 AM.
Heide Hotel Reinstorf has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (EUR 5 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available 7 AM to 10 AM on weekdays and 8:00 AM to 11 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Bicycle tours
  • Billiards/pool table
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's games
  • Indoor pool
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 7 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Treatment room

Accessibility

  • No lift

More

  • 3 floors
  • Banquet hall
  • Electric bike charging
  • Local artist showcase
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 18 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: EUR 5 per day
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a smoke detector
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Heide Reinstorf
Heide Hotel Reinstorf Hotel
Heide Hotel Reinstorf Reinstorf
Heide Hotel Reinstorf Hotel Reinstorf

Heide Hotel Reinstorf Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 82 out of 203 reviews
Rating 8 - Good. 88 out of 203 reviews
Rating 6 - Okay. 26 out of 203 reviews
Rating 4 - Poor. 7 out of 203 reviews
Rating 2 - Terrible. 0 out of 203 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andreas

Stayed 1 night in Dec 2024

8/10 Good

Chia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Petr

Business traveller
Stayed 1 night in May 2023

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little town. Friendly, helpful staff. Big, sunny room.
Stayed 1 night in Apr 2023

10/10 Excellent

Fredrik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Per

Liked: Cleanliness, staff & service, room comfort
Trevlig personal men väldigt isolerat och det rum vi hade var helt inrett i furu och verkade inte ha renoverats sedan 80-talet.
Stayed 1 night in Jul 2025

6/10 Okay

Flemming

Travelled with family
Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

yoann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

This place was really a hit for us. Very cosy, charming, authentic. We would totally come back to it and added it to our favourite hotels list. The only wish would be to add air conditionned, as temperatures in july were pretty high.
Stayed 1 night in Jul 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ett fint hotell ute på landsbygden. Passar perfekt om man bara ska övernatta någon natt och vill undvika storstaden.
Stayed 1 night in Jul 2025

8/10 Good

Anders

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dejligt sted.

Dejligt sted i fredelige smukke omgivelser. Har et stort og godt spa og wellness område. Værelserne er store og gode, men trænger måske snart til lidt fornyelse.
Stayed 1 night in Jul 2025

10/10 Excellent

Desireé

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra prisvärt hotell!

Otroligt serviceminded personal som pratade utmärkt engelska. Rummet var stort och fint. Mjuk och skön säng. Fint poolområde. Bra frukost. Vi trivdes väldigt bra. Prisvärt.
Stayed 1 night in Jul 2025

10/10 Excellent

Ib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ketil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veldig flott opphold. Flott rom, fsntastisk service. Vi traff til og med en flott resepsjonist som snakket godt Norsk. Imponerende
Stayed 1 night in Jul 2025

6/10 Okay

Alexander

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

8/10 Good

Mats

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Elke

Stayed 2 nights in Jun 2025

10/10 Excellent

Judith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles top!
Stayed 1 night in Jun 2025

8/10 Good

Andreas

Liked: Cleanliness, staff & service
Alles gut
Stayed 1 night in Jun 2025

6/10 Okay

Svend

Stayed 1 night in May 2025

10/10 Excellent

Göran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket trevligt med stora rum pool och bastu samt bra restaurang
Stayed 1 night in Jun 2025

4/10 Poor

Markus

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Auf Geschäftsreise eher nicht zu empfehlen. Rezeption erst ab 7:00 besetzt und Frühstück auch erst ab 7:00 möglich. Versuchtes gehobenes Ambiente aber nicht konsequent umgesetzt.
Stayed 1 night in Jun 2025

8/10 Good

Nana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in May 2025

8/10 Good

Henrik

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 3 nights in May 2025

6/10 Okay

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025