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Heide Hotel Reinstorf

3.5 star property

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Photo gallery for Heide Hotel Reinstorf

A water feature with a waterfall in a spacious indoor pool area.
Property video
A wooden sauna with benches and a wall-mounted light fixture.
A cobblestone street leading to a traditional building with a sign reading 'Biergarten.'
A swimming pool with a stone wall, lounge chairs, and a tiled floor.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Alte Schulstrasse 6, Reinstorf, 21400
  • Place, Elbhöhen-Wendland Nature Park
    ‪9 min drive‬
  • Place, Alter Kran
    ‪14 min drive‬
  • Place, Am Sande
    ‪15 min drive‬

Room options

View all photos for Single Room, 1 Single Bed

A small, cozy room with a wooden floor, a bed, a desk with a chair, a television, and a window with curtains.

Single Room, 1 Single Bed

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room, 1 Queen Bed

A neatly made bed with white linens and a brown throw blanket, a wall-mounted lamp, and a wooden wardrobe.

Double Room, 1 Queen Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Room

A person lying in bed in a room with exposed wooden beams and a white radiator.

Comfort Room

8.8 out of 10
Excellent
(10 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Room

A hotel room with a bed, bedside tables, a desk, and a chair.

Junior Room

8.8 out of 10
Excellent
(10 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room

A modern hotel room with a large flat-screen TV mounted on the wall, a wooden desk with a chair, and a radiator.

Family Room

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Suite

A four-poster bed with a wooden frame and floral paneling, a bedside table with a lamp, and a window with sheer curtains.

Suite

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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Comfort Double Room
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  • Spa
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4.5 out of 5, Wonderful, 1,012 reviews
The price is €92
includes taxes & fees
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About this property

Heide Hotel Reinstorf

This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Heide Hotel Reinstorf offers 89 accommodations with complimentary weekday newspapers and hair dryers. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages.
At Heide Hotel Reinstorf, you'll find features like free breakfast and WiFi in public areas, plus a full-service spa. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages at the spa
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 13 minutes by car from St Johanniskirche and 13 minutes from Alter Kran
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Heide Hotel Reinstorf offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There are 7 meeting rooms available. A fitness center, spa services, and a terrace are also featured at the business-friendly Heide Hotel Reinstorf. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Reinstorf hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 7 AM to 10 AM and on weekends from 8:00 AM to 11 AM.
Heide Hotel Reinstorf has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (EUR 5 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 7 AM to 10 AM on weekdays and 8:00 AM to 11 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Bicycle tours
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's games
  • Indoor pool
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping on request
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 7 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Treatment room

Accessibility

  • No lift

More

  • 3 floors
  • Banquet hall
  • Electric bike charging
  • Local artist showcase
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 18 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: EUR 5 per day
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Heide Reinstorf
Heide Hotel Reinstorf Hotel
Heide Hotel Reinstorf Reinstorf
Heide Hotel Reinstorf Hotel Reinstorf

Heide Hotel Reinstorf Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 109 out of 247 reviews
Rating 8 - Good. 99 out of 247 reviews
Rating 6 - Okay. 30 out of 247 reviews
Rating 4 - Poor. 9 out of 247 reviews
Rating 2 - Terrible. 0 out of 247 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little town. Friendly, helpful staff. Big, sunny room.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

René

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in the countryside.

A very nice stay for a night. The Hotel is fresh and clean, with a hint of international atmosphere. Nice big rooms in a modern style. I can give my best recommendation.
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

yoann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

This place was really a hit for us. Very cosy, charming, authentic. We would totally come back to it and added it to our favourite hotels list. The only wish would be to add air conditionned, as temperatures in july were pretty high.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Nana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in May 2025
Verified review

6/10 Okay

Lars

Disliked: Staff & service, amenities, property conditions & facilities
Nedslidt hotel Kvaliteten af maden i restauranten er middelmådig. Uhøfligt personale.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Ingo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Frühstück war sehr gut, das Bad auf den Zimmern ist etwas in die Jahre gekommen, der Frühstücksbereich und der Saunabereich sind top, dem Schwimmbad sieht man auch seine Alter an.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities
Sehr freundliches Personal, tolle Sauna
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Trine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alt så fint
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Simone

Liked: Cleanliness
Für eine Nacht auf der Durchreise gut! Zum Abendessen würde ich mit dem Auto zum Essen wo anders hinfahren, da es vor Ort nichts zur Auswahl hat. Als Biergarten würde ich das Angebot nicht betiteln! Innenpool sehr in die Jahre gekommen und muffig. Das Frühstück war sehr gut mit viel Auswahl. Offenbar gibt es dort viele organisierte Radlergruppen, welche sich bis spät abends draussen laut unterhalten haben.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Birgit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel, aber in die Jahre gekommen. Biosauna defekt, Kegelbahn defekt, Darts zum Teil defekt, unterer Teil sehr stark abgenutzt. Für uns stimmt das Preis-Leistungsverhältnis leider gar nicht. Das Frühstück war 10 Tage das gleiche und frisches Obst gab es nur in Form von Äpfeln. Für uns sehr enttäuschend.
Stayed 9 nights in Sep 2025
Verified review

6/10 Okay

Michael

Liked: Property conditions & facilities

Gennemsnitlig

God og venlig modtagelse. Pænt gennemsnitligt værelse. Ingen rengøring i weekend. Restaurant med langsom betjening-40 minutter før vi fik vand-og maden ret trist. Morgenmad meget gennemsnitlig.
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Patrick

Liked: Cleanliness, staff & service, room comfort

Hyggeligt men slidt

Hyggeligt lidt slidt, ligger lidt langt ude på landet og der er ikke andre spisemuligheder end på hotellet. Værelserne var ike klar da vi kom kl 17, vi fik en gratis øl for at vente 30 mi men der var værelse 2 stadig ikke klart. Fik det sidste værelse 1815. Spiste i Vitus dejlig mad men lang ventetid på maden.Fint pool og spa område.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Per

Liked: Cleanliness, staff & service, room comfort
Trevlig personal men väldigt isolerat och det rum vi hade var helt inrett i furu och verkade inte ha renoverats sedan 80-talet.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ett fint hotell ute på landsbygden. Passar perfekt om man bara ska övernatta någon natt och vill undvika storstaden.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dejligt sted.

Dejligt sted i fredelige smukke omgivelser. Har et stort og godt spa og wellness område. Værelserne er store og gode, men trænger måske snart til lidt fornyelse.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Desireé

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra prisvärt hotell!

Otroligt serviceminded personal som pratade utmärkt engelska. Rummet var stort och fint. Mjuk och skön säng. Fint poolområde. Bra frukost. Vi trivdes väldigt bra. Prisvärt.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Ketil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veldig flott opphold. Flott rom, fsntastisk service. Vi traff til og med en flott resepsjonist som snakket godt Norsk. Imponerende
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles top!
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Andreas

Liked: Cleanliness, staff & service
Alles gut
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Göran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket trevligt med stora rum pool och bastu samt bra restaurang
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Markus

Liked: Cleanliness, room comfort
Disliked: Staff & service
Auf Geschäftsreise eher nicht zu empfehlen. Rezeption erst ab 7:00 besetzt und Frühstück auch erst ab 7:00 möglich. Versuchtes gehobenes Ambiente aber nicht konsequent umgesetzt.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Reiner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war alles in Ordnung ,es gab keine Beanstandung mit dem Zimmer und mit dem Bad ,beides war sauber . das Frühstück sehr gut , die Bedienung war sehr freundlich ,das Hotel werde ich weiter empfehlen .
Stayed 4 nights in Apr 2025
Verified review

6/10 Okay

H.L.

Erg kleine kamer voor twee personen, geen privacy, airco kapot raam opengezet maar veel lawaai buiten, ver van het centrum. Wel heel netjes schoon en modern.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Anke

Liked: Cleanliness
Disliked: Amenities
Nettes Personal, hervorragendes Essen, super Frühstück
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Janette

Liked: Cleanliness, staff & service
Wir waren über Weihnachten in dem Hotel. Soweit waren wir sehr zufrieden. Was uns ein bisschen gestört hat, das es im Schwimmbad sehr kalt war und im Pool der Sand auf dem Beckenboden abgesaugt hätte werden können. Die Sessel sind im Zimmer und in der Lounge sehr abgenutzt (vielleicht mal erneuern) Sonst war alles gut, sehr Hundefreundlich.
Stayed 3 nights in Dec 2024