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Caramel, A Grecotel Resort to Live

5.0 star property
VIP Access

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Outdoor pool, pool umbrellas, pool loungers
Creator video
4 Bedroom Beach Villa Seafront | Terrace/patio
2 Bedroom Beach Villa Seafront
1 bedroom, minibar, in-room safe, individually decorated

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • Breakfast included
  • Gym
  • Room service

Explore the area

View in a map
Adele, Adelianos Kampos, Rethymno, Crete Island, 27050
  • Place, Platanes Beach
    ‪3 min walk‬
  • Place, Rethimno Kart
    ‪12 min walk‬
  • Place, Rethymnon Venetian Port
    ‪8 min drive‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪78 min drive‬
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Room options

View all photos for Junior Suite (Caramel)

Junior Suite (Caramel)

Junior Suite (Caramel)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family Suite.

Deluxe Family Suite.

Deluxe Family Suite.

  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Bungalow Suite

Deluxe Bungalow Suite

Deluxe Bungalow Suite

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Beach Villa Seafront

2 Bedroom Beach Villa Seafront | Beach/ocean view

2 Bedroom Beach Villa Seafront

  • 75 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 4
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Junior Suite, Sea View

Junior Suite, Sea View | Beach/ocean view

Junior Suite, Sea View

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Private Garden

Junior Suite Private Garden

Junior Suite Private Garden

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Villa, 2 Bedrooms (Caramel)

Villa, 2 Bedrooms (Caramel)

Villa, 2 Bedrooms (Caramel)

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Caramel Maisonette

1 bedroom, minibar, in-room safe, individually decorated

Caramel Maisonette

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Caramel Suite

Caramel Suite

Caramel Suite

  • 50 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Private Pool (Caramel)

Villa, 2 Bedrooms, Private Pool (Caramel)

Villa, 2 Bedrooms, Private Pool (Caramel)

  • 75 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for 3 Bedroom Villa Private Pool & Garden

3 Bedroom Villa Private Pool & Garden

3 Bedroom Villa Private Pool & Garden

  • 11 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds and 1 Twin Bed

View all photos for 3 Bedroom Beach Villa Private Pool

3 Bedroom Beach Villa Private Pool

3 Bedroom Beach Villa Private Pool

  • 165 sq m
  • 3 bedrooms
  • Sea view
  • Sleeps 7
  • 3 King Beds and 1 Twin Sofa Bed

View all photos for 3-Bedroom Beach Villa Seafront

3-Bedroom Beach Villa Seafront

3-Bedroom Beach Villa Seafront

  • 105 sq m
  • 3 bedrooms
  • Beach view
  • Sleeps 8
  • 3 King Beds and 2 Twin Beds

View all photos for 4 Bedroom Beach Villa Seafront

4 Bedroom Beach Villa Seafront

4 Bedroom Beach Villa Seafront

  • 165 sq m
  • 4 bedrooms
  • Beach view
  • Sleeps 9
  • 4 King Beds and 1 Twin Bed

View all photos for Deluxe Bungalow Suite Private Pool

Deluxe Bungalow Suite Private Pool

Deluxe Bungalow Suite Private Pool

  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

Caramel, A Grecotel Resort to Live

Luxury hotel with 2 restaurants and free breakfast
At Caramel, A Grecotel Resort to Live, spend the day on the beach where you can enjoy yoga. Then return for a meal at one of the hotel's 2 restaurants.
Caramel, A Grecotel Resort to Live offers 69 air-conditioned accommodations with DVD players and minibars. Each accommodation is individually decorated. 42-inch plasma televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.
During your stay at Caramel, A Grecotel Resort to Live, you're just a quick walk from Platanes Beach. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Main Restaurant
  • Take a swim in the outdoor pool
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a gym and bike rentals
  • Just a 3-minute walk from Platanes Beach and 11 minutes by foot from Rethimno Kart
  • Airport shuttle service available for a fee
Some rates at Caramel, A Grecotel Resort to Live are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. After a day at the beach, enjoy amenities at Caramel, A Grecotel Resort to Live like a complimentary children's club, an outdoor pool, and a fitness center.

Free breakfast is served daily. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This luxury hotel also offers a garden and a terrace. Free self parking is available.

This 5-star Rethymno hotel is smoke free.

Guests are served free buffet breakfast daily from 7 AM to 11:00 AM.
Main Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. A children's menu is available.
Al Fresco a la Carte - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Caramel, A Grecotel Resort to Live are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
No Boutique Certification - This property has not received an official certification as a Boutique Hotel under the Hellenic Chamber of Hotels' Boutique Hotel certification scheme.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 11:00 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Al Fresco a la Carte
  • Main Restaurant

Things to do

  • Beach yoga
  • Bicycle rentals
  • Free children's club
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 538 square feet of conference space
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch plasma TV with cable/satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 1005743
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Caramel Grecotel Boutique Resort
Caramel Grecotel Boutique Resort Rethymnon
Caramel Grecotel Boutique Rethymnon
Grecotel Caramel
Adele Mare Rethymnon
Caramel Grecotel Boutique Resort Crete, Greece
Caramel Grecotel Boutique
Caramel Grecotel Rethymnon
Caramel, A Grecotel To Live
CARAMEL Grecotel Boutique Resort
Caramel, A Grecotel Resort To Live Hotel
Caramel, A Grecotel Resort To Live Rethymno
Caramel, A Grecotel Resort To Live Hotel Rethymno

Reviews

Caramel, A Grecotel Resort to Live Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 61 out of 78 reviews
Rating 8 - Good. 14 out of 78 reviews
Rating 6 - Okay. 2 out of 78 reviews
Rating 4 - Poor. 0 out of 78 reviews
Rating 2 - Terrible. 1 out of 78 reviews

Reviews

10/10 Excellent

Silviya

Stayed 1 night in Jul 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities
We were there to relax during a wedding we were attending. Never antipated the place to be overrun by children. we could not even get in the pool.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ernie, Columbus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful Crete hotel. Old world ferl and charm . Very nice people. Cant go wrong
Stayed 3 nights in Jun 2025

10/10 Excellent

Tatiana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The exquisit stay
Stayed 3 nights in Oct 2024

10/10 Excellent

Rachel

Stayed 3 nights in Oct 2024

10/10 Excellent

Irina

Stayed 4 nights in Sep 2024

10/10 Excellent

Dana Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Aug 2024

10/10 Excellent

Connor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Gorgeous hotel, service was perfect. Any little problem that could have been solved was immediately fixed by staff. Public areas and rooms were immaculately clean. Best hotel breakfast I’ve ever seen with 30 trays of hot and probably 50 cold dishes. Pool area and beach were lovely and relaxing. The one warning I would have is that the pool area is very slippery and dangerous. There are few handrails (really only one) so it’s hard to enter and exist safely. I saw several people slip. I would recommend visiting other local hotels for lunch and dinner. The restaurant is nice but is very expensive relative to the local area.
Stayed 3 nights in Apr 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Gorgeous hotel, service was perfect. Any little problem that could have been solved was immediately fixed by staff. Public areas and rooms were immaculately clean. Best hotel breakfast I’ve ever seen with 30 trays of hot and probably 50 cold dishes. Pool area and beach were lovely and relaxing. The one warning I would have is that the pool area is very slippery and dangerous. There are few handrails (really only one) so it’s hard to enter and exist safely. I saw several people slip. If food is not included in your rate I would recommend visiting other local hotels for lunch and dinner. The restaurant is nice but is very expensive relative to the local area.
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

RISE, MELVILLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel located midway between Heraklion and Chania. Loved the beach and restaurant. Our room was amazing with our own pool and fireplace in our private outdoor area. Staff couldn't have been nicer. Loved Rethymno's old town which was a short cab drive away. Would highly recommend this hotel.

10/10 Excellent

Marcel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and staff so nice! Super kids friendly but also good for adults and couples.
Stayed 8 nights in Oct 2023

10/10 Excellent

Nikunj

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay with very good facilities for the families. The staff in the kids club was fabulous and kept the kids wanting to go back. Also loved the kids buffet in the afternoon Aside from family facilities the restaurant served very good food, the pool and beach was great as well The service on the beach could do with a little improvement in terms of people serving
Stayed 7 nights in Aug 2023

10/10 Excellent

NANO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a spectacular property with an incredible team of people that took care of our every need! We loved our stay here and would definitely come back. I will miss the wonderful staff who made us feel like home.
Stayed 4 nights in Jun 2023

10/10 Excellent

Jeslyn MacClary, Walpole

Stayed 4 nights in Aug 2022

10/10 Excellent

Laurie

Stayed 4 nights in Jun 2022

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As it was early April, the hotel was reasonably quiet. The whole area of the hotel and pool was very relaxing and super clean. Staff service in EVERY area of the hotel was first class: Front of house, Housekeeping, Dining, Pool and Bar areas, the young man who delivered drinks to the room and those who helped with luggage. It is obvious that careful attention is given to the recruitment and training of staff as, without exception, every member of staff was friendly and most attentive to whatever request we had.
Stayed 7 nights in Apr 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big small property. Very quiet and relaxing Service amongst the best I have enjoyed
Stayed 3 nights in Aug 2019

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel, a few minor tweaks from perfect

Beautiful hotel, amazing food, and staff very friendly. The local area isn’t quite as lovely and so the hotel could perhaps benefit from hosting a little more entertainment/activities. Would also be nice if boards could be purchased rather than just bed and breakfast.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Staff are excellent, very warm welcoming and helpful. Those on reception, by beach, at restaurants, entertainers and the cleaners were great, exceptional service. Rooms are nice, very comfortable clean and beautifully designed (but shower screens could be longer). Breakfast is tasty and varied. Mountain tea and Cretan food were lovely. Beach is ok, but very rocky. Beach by rethymnon town is better. Can see snow capped mountains from beach. Hotel is nice for families. Hotel was full of lots of well-heeled families with children. Area around hotel is quiet. Mythos restaurant near hotel is nice, great dakos and nice decor, full of flowers. Bus to town stops right outside hotel. Some wonderful restaurants in the old town with great food and service and gorgeous decor. Rethymnon itself is well worth a visit; full of character, it’s charming, arty, friendly and relaxed. Nice boutiques and shops too.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 6 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful salt water pool, easy access to beautiful beach. Staff is friendly and helpful. Room was spacious and very nice, though no bathtub and despite thick curtains light still got in the room in the mornings to wake us up. Good food though very overpriced. Restaurants that are walking distance are ok, did not find anything really good.
Stayed 5 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in May 2018

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