21 Oct 2023 by Angela Simonovic, Guest Relations Agent
Dear Mr. Giovanni,We greatly appreciate your feedback regarding your recent stay at our hotel. We take all comments seriously and use them to continually improve our services.We're delighted to hear that you found our staff at the bars and reception to be friendly, and that you enjoyed the pool landscape and the themed restaurants. We strive to provide excellent service and are pleased to know that you had positive experiences in these areas.We apologize for any inconveniences you encountered during your stay. We regret that you found the water in the pool to be cold and that the room cleaning did not meet your expectations. We are also sorry that the dining room did not offer the level of friendliness you were hoping for. Your comments will be taken into consideration as we work on enhancing the overall guest experience.In terms of the food and buffet, we appreciate your feedback. We're pleased to hear you enjoyed the salads and the themed restaurant offerings, but we will work on enhancing the variety and quality of our buffet selections. We value your input, and we will use your feedback to make improvements for our future guests. Thank you for choosing to stay with us, and we hope to have the opportunity to provide you with a more enjoyable experience in the future.Kind regards,
25 Jul 2023 by Guest Relations Department
Dear Guest ,We would like to thank you for being our guest and for sharing with us your lovely rating and review. Our team is proud to note that the professionalism and kindness of our staff, were the main factors which contributed to your amazing experience with us! . Rest assured that we shall communicate your compliments to all implicated associates. All your comments are well noted and forwarded to the relevant department heads. We will be more than happy to welcome you back to our property, soon.Kind Regards,Angela Simonovic
24 Sep 2022 by Guest Relations Team
Dear valued guests, thank you for choosing to visit Electra Palace Rhodes. We have well noted and appreciated your lovely rating! Do look forward to welcoming you back soon.With best regards,
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Food and beverages
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Land activities
Entertainment
Not included
Electra Palace Rhodes - Premium All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Electra Palace Rhodes - Premium All Inclusive offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi. A kids' pool, a seasonal outdoor pool, and a fitness centre are also featured at the luxury Electra Palace Rhodes - Premium All Inclusive. Self parking is free. This Art Deco Rhodes property is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Electra Palace Rhodes - Premium All Inclusive offers 307 air-conditioned accommodations with a safe and complimentary bottles of water. Plasma televisions are featured in guestrooms. Bathrooms include baths or showers, dressing gowns, slippers and hairdryers. This Rhodes property provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast daily from 7:30 AM to 10:00 AM.
Beach Society – This buffet restaurant serves breakfast, lunch and dinner. A children's menu is available.
Italian Restaurant – This theme restaurant specialises in Italian cuisine and serves lunch and dinner. Reservations are required. Open daily.
Greek Tray Club – This theme restaurant specialises in Greek cuisine and only serves dinner. Reservations are required. Open daily.
Wine Gastro Bar – This wine bar specialises in Mediterranean cuisine and serves lunch and dinner. Open daily.
The Islander Bar – On-site bar. Guests can enjoy drinks at the bar. Open daily.
Room service is available.
An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the property's full-service spa, Evexia SPA. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
