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Candlewood Suites Richmond Airport by IHG

2.5 star property

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Photo gallery for Candlewood Suites Richmond Airport by IHG

Exterior
A person at a counter in a store, signing a document.
Interior
A compact kitchen with a microwave, coffee maker, and a refrigerator. There is a dining area with a table and chairs.
A modern lounge area with sofas, tables, and a flat-screen TV mounted on the wall.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
5400 Audubon Drive, Richmond, VA, 23231
  • Place, White Oak Village
    ‪1 min drive‬
  • Place, Seven Pines National Cemetery
    ‪4 min drive‬
  • Place, Dorey Park
    ‪8 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪4 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible Bathtub (Mobility)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 2 Double Beds, Accessible (Communications)

Coffee/tea maker, full-sized fridge, microwave, stovetop

Studio Suite, 2 Double Beds, Accessible (Communications)

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A hotel room with a bed, a TV on a stand, a window with curtains, and a bedside table with a lamp.

Suite, 1 Bedroom

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed

A hotel room with a large bed, a nightstand with a lamp, a chair, and a framed picture on the wall.

Studio Suite, 1 Queen Bed

8.4 out of 10
Very good
(45 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 2 Double Beds

A shower area with a curved glass door, a handheld showerhead, and a towel rack with folded towels.

Studio Suite, 2 Double Beds

7.0 out of 10
Good
(20 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Studio Suite

A bathroom with a bathtub, toilet, and sink.

Studio Suite

7.4 out of 10
Good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 2 Queen Beds

A hotel room with a wooden desk, a black office chair, a television on top of a dresser, and a lamp on the desk.

Studio Suite, 2 Queen Beds

8.6 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications)

A hotel room with a large bed, a nightstand with a phone and lamp, a chair, and a small table.

Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

Exterior
Hyatt Select Richmond Airport
Richmond
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.2 out of 5, Very good, 1,102 reviews
The price is €131
includes taxes & fees
19 Jul - 20 Jul
Hyatt Select Richmond Airport

About this property

Candlewood Suites Richmond Airport by IHG

Along with a fitness center, this smoke-free hotel has a snack bar/deli and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is not available.
Candlewood Suites Richmond Airport by IHG offers 103 accommodations with washers/dryers and DVD players. 32-inch LCD televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Candlewood Suites Richmond Airport by IHG. During your stay, you'll be within walking distance of White Oak Village. Enjoy features like free WiFi in public areas and free self parking, plus a gym.
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a business center, and convenience store
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 10 minutes by car from Broad Street and 11 minutes from Greater Richmond Convention Center
  • Cats and dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. WiFi is free in public spaces. You'll find a business center on site. A fitness center, a library, and barbecue grills are also featured at the business-friendly Candlewood Suites Richmond Airport by IHG. Self parking is free.

This Richmond hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • Library

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Washing machine/dryer
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per week (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property is professionally cleaned
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Richmond Airport
Candlewood Suites Hotel Richmond Airport
Candlewood Suites Richmond Airport
Candlewood Suites Richmond Airport Hotel Richmond
Candlewood Suites Richmond Airport Aparthotel
Candlewood Suites Richmond

Candlewood Suites Richmond Airport by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 374 out of 1000 reviews
Rating 8 - Good. 260 out of 1000 reviews
Rating 6 - Okay. 163 out of 1000 reviews
Rating 4 - Poor. 106 out of 1000 reviews
Rating 2 - Terrible. 97 out of 1000 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Brittani

Liked: Staff & service
Staff was great
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Akilah

Liked: Staff & service
Debra at the front desk was very nice and personably polite
Stayed 3 nights in Mar 2026
Verified

4/10 Poor

Jared

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
My wife and I have stayed here about 4 times over the past 10 months. First
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Dr. Donella

Liked: Staff & service
The roo
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Great room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, property conditions & facilities
It was a great stay.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk Staff = 5 Stars!!! Gym was nicely outfitted for keeping up with my routine Room was clean
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Debbie

Liked: Cleanliness
Room was good for the price.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Demetria

Liked: Cleanliness, amenities, property conditions & facilities
Room was very spacious and clean
Stayed 1 night in Jan 2026
Verified

8/10 Good

Marilee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the airport. Lots of space in the suites. Kitchen sparsely furnished, but staff was willing to find what you needed from unoccupied rooms. Could have had a few more handy sundries. Overall comfortable!
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Darla J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
!
Stayed 1 night in Apr 2026
Verified

8/10 Good

Bill

Convenient to airport
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Nicole

Disliked: Cleanliness, staff & service, property conditions & facilities
Needs to be updated and properly cleaned. The room was not as clean as it could be. The location was good for my event.
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

BO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
terrible.. don't ever book this hotel
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were great and the customer service was amazing!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay before an early flight!
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Nikhil

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was good condition.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great price
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Daneisha

Liked: Cleanliness, staff & service, amenities
Nice and friendly staff
Stayed 3 nights in Nov 2025
Verified

4/10 Poor

Terry

1 now you want a 100 dollar hold that takes 2 weeks to come back. Check in and the room bathroom had ironed in the toilet which made the room stink. You don’t offer free breakfast and the elevator was broken. Will never stay again
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay again and would recommend to others
Stayed 2 nights in Sep 2025
Verified

2/10 Terrible

Khiyah

Disliked: Cleanliness, property conditions & facilities
Room had not been cleaned. Housekeepers were gone. Was supposed to get a different room but did not. Refused to use the bathroom because the tub was brown toilet had pee on it.
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Shallen

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room wasn’t ready at check-in. Left for 2+ hours and still had to wait for the room to get clean. Once I got the room it was dirty and didn’t have the accessibility and bed I paid extra for. I have mobility issues and the elevator was off and on. The staff and location was great. I request a refund or credit and still nothing.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect
Stayed 1 night in Jan 2026