Courtyard by Marriott Richmond Airport

Property class: 3

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Photo gallery for Courtyard by Marriott Richmond Airport

Breakfast and dinner served, American cuisine
Property amenity
Lobby lounge
View from property
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
5400 Williamsburg Rd, Sandston, VA, 23150
  • Place, White Oak Village
    ‪3 min drive‬
  • Place, Seven Pines National Cemetery
    ‪4 min drive‬
  • Place, Dorey Park
    ‪6 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪3 min drive‬

Room options

Room, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible Bathtub

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Room, Multiple Beds

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Queen Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible Bathtub

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Courtyard by Marriott Richmond Airport

An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Courtyard by Marriott Richmond Airport offers 142 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of Courtyard by Marriott Richmond Airport's great location. During your stay, you'll be within walking distance of White Oak Village. Free WiFi in public areas, a free roundtrip airport shuttle, and a free area shuttle are available.
  • Free WiFi
  • Enjoy a bite to eat at The Bistro, a bistro that serves American cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Self parking, extended parking, and RV/bus/truck parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and 2 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 9 minutes by car from Broad Street and 10 minutes from Greater Richmond Convention Center
  • Free airport and local-area shuttle service
Courtyard by Marriott Richmond Airport offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center and 2 meeting rooms. Event space at this hotel measures 1300 square feet (121 square meters) and includes conference space. The business-friendly Courtyard by Marriott Richmond Airport also features barbecue grills, a picnic area, and coffee/tea in a common area. A roundtrip airport shuttle (available on request) and an area shuttle are free. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Sandston hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
The Bistro - This bistro specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to midnight on request
  • Free area shuttle
  • Uncovered parking on site (USD 10 per night; includes in/out privileges)
  • Uncovered extended parking on site (USD 10 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7 to 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 1,300 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1998
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 20.00 per night
  • 2 percent tourism fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7 to 10 per person
  • Uncovered self parking fee: USD 10 per night (in/out privileges)
  • Uncovered extended parking fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Courtyard by Marriott Richmond Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Hotel Richmond Airport
Courtyard Marriott Richmond Airport
Courtyard Richmond Airport
Marriott Courtyard Richmond Airport
Marriott Richmond Airport
Richmond Airport Courtyard Marriott
Richmond Airport Marriott
Courtyard By Marriott Richmond Airport Hotel Sandston
Courtyard Marriott Richmond Airport Hotel
Courtyard Hotel Richmond Airport
Courtyard Sandston
Sandston Courtyard
Sandston Marriott
Courtyard By Marriott Richmond
Courtyard by Marriott Richmond Airport Hotel
Courtyard by Marriott Richmond Airport Sandston
Courtyard by Marriott Richmond Airport Hotel Sandston

Courtyard by Marriott Richmond Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 553 out of 1003 reviews
Rating 8 - Good. 228 out of 1003 reviews
Rating 6 - Okay. 107 out of 1003 reviews
Rating 4 - Poor. 62 out of 1003 reviews
Rating 2 - Terrible. 53 out of 1003 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Davor, Seatac

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Tara

Stayed 1 night in Oct 2025

10/10 Excellent

Ackton

Stayed 2 nights in Jan 2026

10/10 Excellent

Rebecca, Staunton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Efficient service. Clean and spacious room.
Stayed 1 night in Jan 2026

10/10 Excellent

dedma

Travelled with family and small children
Liked: Amenities
Did not offer breakfast
Stayed 2 nights in Jan 2026

10/10 Excellent

Monteal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a surprise very good stay.
Stayed 1 night in Dec 2025

6/10 Okay

Elizabeth

Liked: Cleanliness
Disliked: Amenities
Room was (partially) redone and was very clean. Staff was pleasant and friendly. Bistro was understaffed especially in the morning. Always big black laundry carts in hallways. To be fair, the hotel renovations were a work in progress so that may explain some of the shortcomings.
Stayed 1 night in Dec 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Philip

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Room is in need of remodeling. Rusted doorframe, ripped carpet, noisy hvac. The phone in my room didn’t work. Nice TV. Staff was decent.
Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities
Great staff and clean room
Stayed 1 night in Dec 2025

6/10 Okay

Kim

Travelled with partner
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Brenda

Stayed 1 night in Dec 2025

8/10 Good

Gonzalo

Stayed 1 night in Dec 2025

8/10 Good

Emily

Stayed 1 night in Dec 2025

2/10 Terrible

Evelyn

Disliked: Amenities
I spent over an hour outside the airport trying to get in touch with the hotel to request the shuttle, only to learn—after speaking with three different Marriott 1-800 agents—that the hotel’s only phone line was down. I was shocked to hear there was no alternative contact number, not even a cell phone for the manager on duty. I was then told the only way to request the shuttle was through the Bonvoy app. Unfortunately, because the reservation was made under my email but in my mother’s name, the app wouldn’t allow me to access it. The agents repeatedly told me there was nothing they could do because I booked through Expedia rather than directly through Marriott. As a longtime Marriott member, it was incredibly frustrating to feel like I was being treated as a lesser guest simply because of the booking channel—especially when I was still staying at a Marriott property. Ultimately, I was instructed to take an Uber and “ask for reimbursement,” but again told it was solely up to the manager’s discretion and that they might refuse because I booked through Expedia. After all of this, I was left with no clear solution, no assistance, and no reliable way to reach the hotel for the shuttle I was supposed to be able to use. This experience left me feeling stranded, dismissed, and deeply disappointed. It has made me question staying with Marriott in the future if this is the level of support provided when something as simple as contacting the hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Anthony D

Stayed 1 night in Aug 2025

10/10 Excellent

Cynthia

Stayed 1 night in Dec 2025

2/10 Terrible

Joshua

Liked: Cleanliness, staff & service
The shower in my room had the worst water pressure that I have ever experienced. The water maybe made it 1/4 length of the tub. Not exceptaple for a hotel. I could have saved money and stayed at a motel. Also the indoor pool was out of order.
Stayed 1 night in Dec 2025

8/10 Good

Robert

Liked: Cleanliness, amenities
Easy check-in and checkout.
Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Stayed 1 night in Dec 2025

10/10 Excellent

DonSha

Travelled with family and small children
Liked: Property conditions & facilities
The room wasn’t spotless had a few mishaps with hair in the tub and the stopper in the sink was broken
Stayed 1 night in Nov 2025

10/10 Excellent

Barbara

Stayed 2 nights in Nov 2025

8/10 Good

Helena

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

SHERRY

Travelled with family
Liked: Cleanliness, amenities
Great customer service at the front desk. The rooms were clean. Would be nice to get an early check-in sometimes.
Stayed 1 night in Nov 2025