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Hyatt Place Richmond/Arboretum

3.0 star property

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Photo gallery for Hyatt Place Richmond/Arboretum

Lobby lounge
Front of property – evening/night
Combined shower/bathtub, designer toiletries, hair dryer, towels
Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
201 Arboretum Place, Richmond, VA, 23236
  • Place, Putt-Putt Fun Center
    ‪2 min drive‬
  • Place, Rockwood Park
    ‪7 min drive‬
  • Place, Chesterfield Towne Center
    ‪7 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪26 min drive‬

Room options

View all photos for Accessible King Bed/Tub (with Sofa Bed)

A hotel room with a sofa, ottoman, a bed, a television, and a painting on the wall.

Accessible King Bed/Tub (with Sofa Bed)

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Studio Suite, 1 King Bed with Sofa bed

A hotel room with a large bed, two bedside tables with lamps, a window with curtains, and an air conditioning unit.

Standard Studio Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Studio Suite, Multiple Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Studio Suite, Multiple Beds

8.6 out of 10
Excellent
(78 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Studio Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Studio Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(86 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Studio Suite, 1 King Bed with Sofa bed, Microwave (Specialty)

Premium bedding, pillow-top beds, desk, laptop workspace

Deluxe Studio Suite, 1 King Bed with Sofa bed, Microwave (Specialty)

7.8 out of 10
Good
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Studio Suite, Multiple Beds, Microwave (Specialty)

Premium bedding, pillow-top beds, desk, laptop workspace

Deluxe Studio Suite, Multiple Beds, Microwave (Specialty)

8.2 out of 10
Very good
(10 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub | Bathroom

Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(12 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Hyatt Place Richmond/Arboretum

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Hyatt Place Richmond/Arboretum offers 127 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the free breakfast at Hyatt Place Richmond/Arboretum. During your stay, you'll be close to Johnston-Willis Hospital. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and 2 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 11 minutes by car from University of Richmond and 12 minutes from Maymont Park
  • Dogs welcome for a fee
Hyatt Place Richmond/Arboretum offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 2 meeting rooms are available. Event space at this hotel measures 744 square feet (69 square meters) and includes conference space. The business-friendly Hyatt Place Richmond/Arboretum also features coffee/tea in a common area, a convenience store, and express check-in. For a fee, parking is available.

Guests are served free buffet breakfast daily.
The Placery - This lobby lounge serves light fare only. Guests can enjoy drinks at the bar. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 9 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room sofa bed
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 744 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 13:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 9 per day
  • Pet fee: USD 100 per accommodation (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open May 18 and close October 04.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Richmond/Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Hotel Richmond
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond / Arboretum Hotel Richmond
Hyatt Richmond
Richmond Hyatt
Hyatt Place Richmond Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond/Arboretum Hotel Richmond

Hyatt Place Richmond/Arboretum Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 463 out of 1001 reviews
Rating 8 - Good. 235 out of 1001 reviews
Rating 6 - Okay. 152 out of 1001 reviews
Rating 4 - Poor. 79 out of 1001 reviews
Rating 2 - Terrible. 72 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room with a sitting area, desk, dressing area, fridge, mostly accessible bathroom, comfy bed. Would definitely stay again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, property conditions & facilities
I always love to stay at any Hyatt, the cleanliness, professionalism and comfort is always unmatched!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent bar and service!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, amenities
Nice rooms and staff
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Khadijah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and helpful. My room was clean
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jessica m

Liked: Cleanliness, staff & service, amenities
Great room! Friendly customer service.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

MARCIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are large and clean. Staff are very friendly and courteous. We were there for 4 nights. Did not know in advance they only clean room after 4 nights and do not service ice rooms during that time unless requested (towels, trash).
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

David

Liked: Staff & service
Ok but below what I expected from a Hyatt property. Served its purpose
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Check in very warm & personalble. Room clean & amenities excellent
Stayed 1 night in Jan 2026
Verified

8/10 Good

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and staff were good
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

kenia

Liked: Cleanliness, amenities, property conditions & facilities
clean room, nice staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Shamira

Liked: Cleanliness, amenities, property conditions & facilities
I’ve had a temporary stay here while my place was getting ready. I stayed for about a month. The staff is extremely friendly , rooms are nice & clean. The breakfast is always hot and fresh. I even ordered off the hotel menu and that was cooked to perfection.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Shamira

Liked: Cleanliness, amenities, property conditions & facilities
I’ve had a temporary stay here while my place was getting ready. I stayed for about a month. The staff is extremely friendly , rooms are nice & clean. The breakfast is always hot and fresh. I even ordered off the hotel menu and that was cooked to perfection.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Shamira

Liked: Cleanliness, property conditions & facilities
I’ve had a temporary stay here while my place was getting ready. I stayed for about a month. The staff is extremely friendly , rooms are nice & clean. The breakfast is always hot and fresh. I even ordered off the hotel menu and that was cooked to perfection.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Room was very nice. Very clean and the bed very comfortable. The shower had great pressure and temp.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lamyaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Tremayne

Liked: Cleanliness, amenities, property conditions & facilities
Good place
Stayed 1 night in Oct 2025
Verified

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Enjoy my stay here! Beds are comfy and my business venue is right across the street!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a great location.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Niyokwizigira

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean staff and bar was nice
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Vicente

Liked: Cleanliness
Really good
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Terrific stay with clean rooms and delicious breakfast. However the Expedia price did not match Hyatts charge.
Stayed 3 nights in Nov 2025