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Sheraton Richmond Airport Hotel

3.0 star property

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Photo gallery for Sheraton Richmond Airport Hotel

Lobby
BBQ/picnic Area
40-inch flat-screen TV with cable channels, Smart TV
Exterior
Breakfast, lunch, dinner served; American cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
5501 Eubank Rd, Sandston, VA, 23150
  • Place, Virginia Aviation Museum
    ‪12 min walk‬
  • Place, Greater Richmond Convention Center
    ‪10 min drive‬
  • Place, Virginia Commonwealth University
    ‪11 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪11 min walk‬

Room options

View all photos for Deluxe Studio, 1 King Bed with Sofa bed

40-inch flat-screen TV with cable channels, Smart TV

Deluxe Studio, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(37 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Premium bedding, down duvets, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed

7.4 out of 10
Good
(3 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 2 Queen Beds

8.8 out of 10
Excellent
(8 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 Queen Bed

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 Queen Bed

9.8 out of 10
Exceptional
(9 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed

Combined shower/bathtub, free toiletries, hair dryer, towels

Deluxe Studio, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Traditional Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Studio, 1 King Bed with Sofa bed

40-inch flat-screen TV with cable channels, Smart TV

Deluxe Studio, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Premium bedding, down duvets, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 Queen Bed

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 Queen Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Breakfast and dinner served, American cuisine
Courtyard by Marriott Richmond Airport
  • Pool
  • Free airport shuttle
  • Free Wi-Fi
  • Restaurant
4.2 out of 5, Very good, 1,000 reviews
The price is €125
includes taxes & fees
18 Jan - 19 Jan
Courtyard by Marriott Richmond Airport

About this property

Sheraton Richmond Airport Hotel

Hotel with free airport shuttle, in the vicinity of Broad Street
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking. Housekeeping is available once per stay.
Sheraton Richmond Airport Hotel offers 160 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 40-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Sandston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Sheraton Richmond Airport Hotel. During your stay, you'll be close to White Oak Village. You'll find features like free WiFi in public areas, a free roundtrip airport shuttle, and a free area shuttle.
  • Free WiFi
  • Enjoy American cuisine while dining at Gate 55
  • Buffet breakfast served daily for a fee
  • Self parking and extended parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and 7 meeting rooms
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 11 minutes by car from Broad Street and 11 minutes from Shockoe Slip
  • Free airport and local-area shuttle service
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 7 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. A seasonal outdoor pool, a terrace, and a garden are also featured at the business-friendly Sheraton Richmond Airport Hotel. An area shuttle within 3 mi and a roundtrip airport shuttle (available 24 hours) are free. Parking is available for a fee.

This Sandston hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Gate 55 - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Starbucks Market Place - Onsite coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free area shuttle up to 3 mi
  • Onsite parking available only on request
  • Uncovered parking on site (USD 10 per day; includes in/out privileges)
  • Extended parking on site (USD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 20 for adults and USD 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gate 55
  • Starbucks Market Place

Things to do

  • Seasonal outdoor pool

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1989
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the summer:
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 12 for children
  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Extended parking fee: USD 10 per day
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Sheraton Richmond Airport Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in May and close in September.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Richmond Airport
DoubleTree Hilton Richmond Airport
DoubleTree Hotel Richmond Airport
DoubleTree Richmond Airport
Richmond Airport DoubleTree
Doubletree Hotel Sandston
Sandston Doubletree
Richmond Airport Hotel
Best Western Sandston
Richmond Airport Hotel
Sheraton Richmond Airport
Sheraton Richmond Airport Hotel Hotel
Sheraton Richmond Airport Hotel Sandston
Sheraton Richmond Airport Hotel Hotel Sandston

Sheraton Richmond Airport Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 488 out of 744 reviews
Rating 8 - Good. 115 out of 744 reviews
Rating 6 - Okay. 47 out of 744 reviews
Rating 4 - Poor. 37 out of 744 reviews
Rating 2 - Terrible. 57 out of 744 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Oct 2025

10/10 Excellent

Amy, Amarillo

Liked: Amenities
Very clean!
Stayed 1 night in Oct 2025

8/10 Good

Johnnie

Stayed 1 night in Sep 2025

10/10 Excellent

Qing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice overnight stay. Staff were friendly and helpful, the bed was firm and comfortable. The breakfast was really nice, but I was surprised it was not included in the booking.
Stayed 1 night in Oct 2025

4/10 Poor

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

AC did not work!

Everything was great upon arrival, we were early (1:00 pm) & they had our room ready. We set out stuff down & I adjusted the thermostat to 70 degrees (it was 74). We then left to attend a wedding. Came back at 8:00 pm & it was 78 degrees. The thermostat was “programmed”. Called front desk twice before they came up. He pulled it from the wall & said he “reset” it & turned it to 67. It ran for a few hours before reaching 72. At 2:00 am it had reverted back to the “programmed” schedule (74 degrees). It was miserable. I have a thermostat that’s programmed, but this one couldn’t be “over ridden”. It was awful!!!! Wouldn’t recommend if you want sleep or need to look your best going out. Very disappointing
Stayed 1 night in Sep 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
The Front Desk staff were great.
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Stayed 1 night in Sep 2025

10/10 Excellent

Andrea

Stayed 1 night in Sep 2025

10/10 Excellent

Marcia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Salma

Liked: Staff & service
Room was dirty when we first entered. Front desk fixed this issue and got us in another room.
Stayed 1 night in Sep 2025

10/10 Excellent

Tammy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Karenelle

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
When I was checking in, I asked the gentleman behind the counter if you wanted my name and he looked at me and said ID so I handed in my ID and then he couldn’t find my reservation. Then I was given a room that smelled like sewage.
Stayed 1 night in Aug 2025

8/10 Good

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

James, Charleston

Liked: Cleanliness, staff & service, property conditions & facilities
Property is very clean throughout, would possibly be a good idea to have bar menus available at front desk.
Stayed 1 night in Aug 2025

10/10 Excellent

Kisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT STAY!! I will be back!!
Stayed 1 night in Aug 2025

2/10 Terrible

robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We had to leave. The shower didnt work, the room was dirty and there was one towel.
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Stayed 1 night in Aug 2025

2/10 Terrible

Michael

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room had a significant amount of ants everywhere in the room.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience all around!
Stayed 1 night in Aug 2025

10/10 Excellent

Brittney

Stayed 1 night in Aug 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
We were put here when our flight was diverted. The staff were very friendly despite being bombarded with a plane full of angry passengers.
Stayed 1 night in Jul 2025

8/10 Good

Kioni

Liked: Cleanliness, staff & service, property conditions & facilities
Hyoj
Stayed 1 night in Jul 2025