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Tru by Hilton Ashland

2.5 star property

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Photo gallery for Tru by Hilton Ashland

Free daily buffet breakfast
Business centre
Business centre
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
101 North Carter Road, Ashland, VA, 23005
  • Place, Randolph-Macon College
    ‪14 min walk‬
  • Place, Ashland/Hanover Visitor's Center
    ‪3 min drive‬
  • Place, Banks Tennis Center
    ‪3 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

9.0 out of 10
Wonderful
(124 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(10 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(116 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(11 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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  • Air-conditioning
4.1 out of 5, Very good, 1,000 reviews
The price is €111
includes taxes & fees
6 Apr - 7 Apr
Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG

About this property

Tru by Hilton Ashland

This smoke-free hotel features a fitness center, coffee/tea in a common area, and a microwave in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
Tru by Hilton Ashland offers 97 accommodations with hair dryers and irons/ironing boards. LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they enjoy the free breakfast at Tru by Hilton Ashland. During your stay, you'll be within walking distance of Randolph-Macon College. Free WiFi in public areas, free self parking, and a gym are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a business center, a computer, and laundry facilities
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from Randolph-Macon College and a few minutes from Ashland/Hanover Visitor's Center
  • Cats and dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available daily. The business-friendly Tru by Hilton Ashland also features a fitness center, coffee/tea in a common area, and laundry facilities. Self parking is free.

This Ashland hotel is smoke free.

Guests are served free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave

Guest services

  • Housekeeping on request

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Ashland Hotel
Tru by Hilton Ashland Ashland
Tru by Hilton Ashland Hotel Ashland

Tru by Hilton Ashland Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1268 out of 1962 reviews
Rating 8 - Good. 356 out of 1962 reviews
Rating 6 - Okay. 188 out of 1962 reviews
Rating 4 - Poor. 73 out of 1962 reviews
Rating 2 - Terrible. 77 out of 1962 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Joel

Stayed 1 night in Dec 2025

10/10 Excellent

Faroq

Stayed 1 night in Dec 2025

10/10 Excellent

Kun

Liked: Cleanliness, staff & service, property conditions & facilities
The room is clean. The front desk is good.
Stayed 1 night in Dec 2025

10/10 Excellent

Leslie

Liked: Cleanliness, property conditions & facilities
Very welcoming
Stayed 1 night in Dec 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very clean, has minimal decor. Pool table, shuffle board in lobby a plus. Truck stop next door a bit noisy.
Stayed 1 night in Dec 2025

10/10 Excellent

Luis C

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A convenient place for a quick stay. Staff is very friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Stayed 1 night in Dec 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Employees were awesome
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness
Yes and very friendly
Stayed 1 night in Dec 2025

6/10 Okay

Angel

Liked: Cleanliness, staff & service, amenities
My stay at Tru Hilton in Ashland, Virginia was to my 2024 breaking down. While in room 421 I had issues with the toilet, also was locked out my room for 45 minutes due to the battery on the door going completely dead. So therefore no entry. And finally the heat gave out. The belt gave out causing a loud noise coming from the system. I guess it wasn't my day. Happy holidays.
Stayed 1 night in Dec 2025

8/10 Good

Laurence

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, nice bedroom. Breakfast is a little too “automated” and generic, but has all you need to start the day.
Stayed 1 night in Dec 2025

10/10 Excellent

Arilynna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

James

Stayed 1 night in Dec 2025

10/10 Excellent

richard

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Curtious staff , clean room breakfast could have a little better selection
Stayed 1 night in Dec 2025

10/10 Excellent

Brian

Business traveller
Liked: Amenities, property conditions & facilities
The staff were extremely helpful.
Stayed 1 night in Dec 2025

8/10 Good

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall everything was great! However, it was very noisy on that side of the hotel due to the interstate traffic. I did not sleep well at all.
Stayed 1 night in Dec 2025

10/10 Excellent

Kasey

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was really good and there was a lot of choices.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
The room for the most part was clean had a slight musty odor to it when I walked in But otherwise a good stay
Stayed 1 night in Dec 2025

8/10 Good

yinghui

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Staff are nice. Sheets and towels are a bit old
Stayed 1 night in Nov 2025

10/10 Excellent

Bradley

Stayed 1 night in Nov 2025

10/10 Excellent

Pearl

Stayed 1 night in Nov 2025

4/10 Poor

Daniel

Travelled with family
Disliked: Staff & service, property conditions & facilities
Out of the 3 places we stayed This was the worst. Upon entering the room with my 2 toddler kids, I received a phone from the front desk staff. The tone was accusatory asking, “what the heck we were doing up there?” Honestly, I had no idea what he was talking about. Rather than asking if my kids were making noise (which they were not as they were lying in bed) we weee accused of making noise. We could hear the noise in the background. The problem is that the hard wood floors reverberate. The person’s kid making noise was probably just playing. The design is very European with minimalist style, no storage space, and as mentioned there is no insulation in the floor. The breakfast area has limited seating to eat. While it would not have been terrible the rude behavior of the one particular staff (who happened to be laying down on a couch when I checked in around 8 pm) ensured that this is a place I would never recommend to anyone or ever stay at again. I am sure barring other circumstances it would not have been so terrible. Not a place to bring kids, for sure.
Stayed 1 night in Nov 2025

2/10 Terrible

Brittany

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There was no attendant at the front desk to respond to our needs. We couldn’t get WiFi and instead had to use our personal hotspot to watch the television.
Stayed 1 night in Nov 2025

10/10 Excellent

Jason

Stayed 1 night in Nov 2025