6/10 Okay
jessica
Travelled with family
20 Mar 2025
Booked the sea view suite king bed which said sleeps 3 people. On arrival the front desk Veronica told me it could only be 2 adults and a child only. My sister was only staying the night we had come from São Paulo so I didn’t see the big deal if it didn’t say that online. The manger Jose came and o showed him the booking. He tried to be accommodating but this girl Veronica kept speaking in Portuguese insisting that we shouldn’t be allowed. Asked to upgrade to a different suite and couldn’t. We had to book a separate room for one night. And the next day I saw 3 people checking out of a double room. Isn’t a kind bed the biggest?? YouTube wasn’t working was told we’d have to call the next morning for maintenance. Breakfast buffet same thing pretty much everyday. Go early 7am we went around 9 one day it was crowded people coughing all over everything. 2 smalll elevators: room was nice ocean view. Beach was right across the street. Rooftop pool was small calamari was hard nothing exciting about their menu. They do have room service which my sister liked same as the dinner menu. Nothing really extraordinary about this place the view and beach is what you pay for
jessica
Stayed 4 nights in Mar 2025