The location of the hotel right next to Volcano Bay waterpark was a fantastic bonus. The Universal transport was excellent. All hotel staff were excellent and the hotel was spotless throughout our stay in the room and all communal areas. The entertainment provided with poolside movies and bowling ...
Check in with Cathy was a pleasure. Excellent service with such a friendly and welcoming manner. She is fantastic. Staff are all very pleasant. Guillermo at the bar also another amazing staff member.
Excellent customer service from checking in to checking out. The staff also arranged a birthday card for my partner, where the staff all signed it and decorated the room with a birthday theme, to our surprise. Also a good breakfast is provided. Thank you
This is a fantastic hotel if you want to maximise your holiday at Universal Studios. The resort is lovely - painless check-in and your room key acts as your Universal Express pass. We were a party of 2 adults and 2 kids and all the keys featured a different ride and had our names on. Express passes ...
The hotel is close to the parks and international drive but inside very poor repair very dirty cockroaches very noisy if your just looking for somewhere to sleep then it's ok as it's cheap but apart from that terrible hotel...very poor repair very dirty
The hotel is within walking distance to Universal (although they provide a shuttle too). It is a friendly hotel with helpful staff. Although a little out dated, the shower wasn't very powerful and with adapters couldn't use the points on the lamp, I would recommend staying here for the location, ...
Kävelymatkan päässä Universal studion Boardwalk ja lyhyen automatkan päässä Orlandon yksi suurimmista outleteista.
Second time we've used it for a one night stop in Orlando, great location, staff are excellent and famiy room is a perfect size.
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