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InterContinental Durrat Al Riyadh Resort & Spa by IHG

5.0 star property

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Photo gallery for InterContinental Durrat Al Riyadh Resort & Spa by IHG

Interior entrance
Down duvets, memory-foam beds, minibar, in-room safe
Premium Room, 2 Single Beds (Club, North Wing)
Meeting facility
Spa

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Riyadh - Qassim Freeway Road, Riyadh, Riyadh, 11566
  • Place, King Saud University
    ‪28 min drive‬
  • Place, Riyadh Park Mall
    ‪28 min drive‬
  • Place, The Boulevard Riyadh
    ‪29 min drive‬
  • Airport, Riyadh (RUH-King Khaled Intl.)
    ‪37 min drive‬

Room options

View all photos for Classic Room, 2 Single Beds

Down duvets, memory-foam beds, minibar, in-room safe

Classic Room, 2 Single Beds

  • City view
  • 58 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Villa, 2 Bedrooms

Down duvets, memory-foam beds, minibar, in-room safe

Villa, 2 Bedrooms

  • 321 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Garden View (North Wing)

Room amenity

Suite, 1 King Bed, Garden View (North Wing)

  • Garden view
  • 180 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room

Down duvets, memory-foam beds, minibar, in-room safe

Premium Room

  • City view
  • 64 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Room

Down duvets, memory-foam beds, minibar, in-room safe

Classic Room

  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Garden View

Down duvets, memory-foam beds, minibar, in-room safe

Junior Suite, 1 King Bed, Garden View

  • Garden view
  • 86 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Royal Suite

Room amenity

Royal Suite

  • Garden view
  • 450 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite (Prince)

Down duvets, memory-foam beds, minibar, in-room safe

Suite (Prince)

  • City view
  • 298 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Room (Upgraded)

Room amenity

Premium Room (Upgraded)

  • City view
  • 64 sq m
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, City View

Down duvets, memory-foam beds, minibar, in-room safe

Suite, 1 King Bed, City View

  • City view
  • 179 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, City View

Down duvets, memory-foam beds, minibar, in-room safe

Junior Suite, 1 King Bed, City View

  • City view
  • 86 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed

Down duvets, memory-foam beds, minibar, in-room safe

Classic Room, 1 King Bed

  • City view
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Villa, 3 Bedrooms

Down duvets, memory-foam beds, minibar, in-room safe

Villa, 3 Bedrooms

  • 497 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed (Club)

Down duvets, memory-foam beds, minibar, in-room safe

Premium Room, 1 King Bed (Club)

  • City view
  • 64 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Garden View

Down duvets, memory-foam beds, minibar, in-room safe

Premium Room, 1 King Bed, Garden View

  • Garden view
  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds, Garden View

Down duvets, memory-foam beds, minibar, in-room safe

Premium Room, 2 Single Beds, Garden View

  • Garden view
  • 64 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Villa, 4 Bedrooms

Down duvets, memory-foam beds, minibar, in-room safe

Villa, 4 Bedrooms

  • 538 sq m
  • 1 bedroom
  • Sleeps 9
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds (Club, North Wing)

Premium Room, 2 Single Beds (Club, North Wing)

Premium Room, 2 Single Beds (Club, North Wing)

  • Garden view
  • 64 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds (Club)

Separate bathtub and shower, free toiletries, hair dryer, bathrobes

Premium Room, 2 Single Beds (Club)

  • Garden view
  • 63 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed (Club, North Wing)

Room amenity

Premium Room, 1 King Bed (Club, North Wing)

  • Garden view
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, City View (North Wing)

Down duvets, memory-foam beds, minibar, in-room safe

Suite, 1 King Bed, City View (North Wing)

  • 180 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed (North Wing)

Room amenity

Classic Room, 1 King Bed (North Wing)

  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, City View (North Wing)

Down duvets, memory-foam beds, minibar, in-room safe

Junior Suite, 1 King Bed, City View (North Wing)

  • City view
  • 87 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Garden View (North Wing)

Room amenity

Premium Room, 1 King Bed, Garden View (North Wing)

  • Garden view
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds (North Wing)

Classic Room, 2 Single Beds (North Wing)

Classic Room, 2 Single Beds (North Wing)

  • 57 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Garden View

Down duvets, memory-foam beds, minibar, in-room safe

Suite, 1 King Bed, Garden View

  • Garden view
  • 179 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Garden View (North Wing)

Room amenity

Junior Suite, 1 King Bed, Garden View (North Wing)

  • Garden view
  • 85 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Exterior
Radisson Riyadh Airport
Riyadh
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
4.5 out of 5, Wonderful, 216 reviews
The price is €130
includes taxes & fees
22 Jun - 23 Jun
Radisson Riyadh Airport

About this property

InterContinental Durrat Al Riyadh Resort & Spa by IHG

2 restaurants, 2 indoor pools, and 2 outdoor pools are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a full-service spa, 2 bars/lounges, and a fitness center are onsite.
InterContinental Durrat Al Riyadh Resort & Spa by IHG offers 156 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually decorated. Memory foam beds feature down comforters. A pillow menu is available. LED televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools and 2 indoor swimming pools are on site. In addition to a seasonal outdoor pool, other recreational amenities include a sauna, a fitness center, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
InterContinental Durrat Al Riyadh Resort & Spa by IHG features free WiFi in public areas and self parking, plus 2 indoor pools.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, 2 coffee shops/cafes, and 2 bars/lounges
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor and 2 indoor pools
  • Treat yourself with a visit to the full-service spa
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes tennis courts, a gym, and a sauna
  • 24.4 mi (39.3 km) from Kingdom Centre and 30.5 mi (49 km) from Al Batha Market
As a guest of InterContinental Durrat Al Riyadh Resort & Spa by IHG, you'll find a full-service spa, 2 outdoor swimming pools, and 2 indoor swimming pools along with a sauna and a fitness center. There are 2 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include a 24-hour business center, 8 meeting rooms, and coworking spaces. Event space at this hotel measures 25834 square feet (2400 square meters) and includes a conference center. A children's pool, a seasonal outdoor pool, and a library are also featured at the luxury InterContinental Durrat Al Riyadh Resort & Spa by IHG. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Riyadh hotel.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:30 AM.
InterContinental Durrat Al Riyadh Resort & Spa by IHG has 2 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free covered self parking on site
  • Valet parking on site (SAR 40 per stay)
  • Limited on-site self and valet parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: SAR 120 for adults and SAR 60 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 restaurants
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 indoor pools
  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Playground
  • Sauna
  • Tennis

Family friendly

  • 2 indoor pools
  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily) (for a fee)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Conference centre (25,834 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Health club

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at InterContinental Durrat Al Riyadh Resort & Spa by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SAR 180.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately SAR 120 for adults and SAR 60 for children
  • Valet parking fee: SAR 40 per stay
  • Rollaway bed fee: SAR 180.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 10007914
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • The seasonal pool will open in January and close in December.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Faisaliah Resorts
Al Faisaliah Resorts Hotel Riyadh
Al Faisaliah Resorts Hotel
Al Faisaliah Resorts Riyadh
Durrat Al Riyadh Resort
Durrat Al Riyadh
Hotel Durrat Al Riyadh Resort & SPA Riyadh
Riyadh Durrat Al Riyadh Resort & SPA Hotel
Hotel Durrat Al Riyadh Resort & SPA
Durrat Al Riyadh Resort & SPA Riyadh
Durrat Resort
Al Faisaliah Resorts Spa
Durrat
Durrat Al Riyadh Resort SPA
InterContinental Durrat Al Riyadh Resort Spa an IHG Hotel
InterContinental Durrat Al Riyadh Resort & Spa by IHG Hotel
InterContinental Durrat Al Riyadh Resort & Spa by IHG Riyadh

InterContinental Durrat Al Riyadh Resort & Spa by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 38 out of 91 reviews
Rating 8 - Good. 15 out of 91 reviews
Rating 6 - Okay. 12 out of 91 reviews
Rating 4 - Poor. 8 out of 91 reviews
Rating 2 - Terrible. 18 out of 91 reviews

7.6/10

Cleanliness

6.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Abdelhak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for families
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Petrus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and very helpful staff. Beautiful place a bit outside of Riyadh.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Hazim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really amazing run away resort to sit and relax

The spacious of the room and the bathroom is something really outstanding . In addition the balcony is really spacious as well with good view to the pools and the garden of the resort. The value comparing to the service and the quality is really affordable .
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Mashari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good except the breakfast was for 3 stars. Also the shampoo and soap was very cheap for 5stats hotel.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is miles away from any other amenities, situated as it is in the middle of the desert outside of Riyadh. However, it would be excellent for a family with children as they have a huge kid-friendly pool and kids club. I really enjoyed the restaurant which allows a choice between buffet-style eating or a la carte. The latter offered some excellent quality food. My room was vast (I had a suite) and it came with a large balcony. The one facility located next door is the “Bestival” concert venue. So if you are going along, this is an excellent choice to stay close by.
Stayed 4 nights in Feb 2025
Verified

6/10 Okay

nayef

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort

نايف nayef

Many services are not available due to maintenance and renovation work, there is disturbance due to the sound of equipment, and the service from the hotel staff is not at a good level. It was a not good experience.
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
كل شي مميز
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Nidaa

Disliked: Cleanliness, staff & service, property conditions & facilities
تعامل سيء للغاية
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Majid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

مكان جيد للراحه والاستجمام

تجربه رائعه
Stayed 1 night in May 2022
Verified

6/10 Okay

Miriam

Liked: Cleanliness, staff & service
Disliked: Room comfort

Never again

Our Door(automated) keycard did not work, took 4 visit to the reception and after 20min wait someone came to fix it. There is a pool renevation on-going, loud banging and drilling even early Friday 7am . In a hotel site, they should start later to let guest sleep. Our neighbors upstairs where dragging furniture most of the afternoon/evening or maybe it was the hotel staff?! Only 1 water bottle inside the room, got more after asking. No kettle or anything for tea. Room was freezing cold, the heating more for the AC did not work. The water was freezing cold. After running the shower 15-20mins it will warm up to lukewarm. Buffet lunch and breakfast was good. Breakfast had great variety with healthy option. Starbucks on site. The in-room dining was horrible. Public area and beautiful with gorgeous art pieces. Staff was friendly and helpful.
Stayed 1 night in Feb 2022
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
بشكل عام رائعة المسبح والمشرف عليه ممتازين واعجبتني النظافة والبحيرات وموظفي البوابة الخارجية. لكن لم يعجبني الزحمة عند موظفي الاستقبال ونظام بطاقة الغرف لاني حجزت يومين وعند وصولي للغرفة في اليوم الثاني محملة باكياس الغداء اكتشفت ان البطاقة لاتعمل ولابد من التجديد و تركت الاكل و وقفت في طابور طويل و بعد ٢٥ دقيقة رجعت للغرفة وكان الاكل بارد. وايضا مكان الغرفة كأنه في مخبأ سري ، نحتاج نصعد بمصعدين مختلفين حتى نصل لها مع انها في الدور الاول!
Stayed 2 nights in Oct 2021
Verified

8/10 Good

John A

Liked: Cleanliness, staff & service, room comfort

Warm welcome and booking error quickly fixed

Little confusion with the booking when I arrived so had to wait for room to be made ready. But staff were keen to help resolve the issue and did so as soon as possible. Limited menu in the restaurant but what there is was in generous portions and full of flavour. Property is looking a little tired but everything was fully functional. Location is a little isolated with no attractions around it so you need transport.
Stayed 2 nights in Sep 2021
Verified

6/10 Okay

MAHMOOD A

Disliked: Staff & service, property conditions & facilities

Non resort

The resort has potential to be better with caring and professional management. Food and service are mediocre. Food onsite is too expensive and not palatable. Nearest decent food places is about 50 km away. Not much activities are provided and exercise rooms are found wanting. More than half of the equipment are broken down and non functional. The spa services are non existent. The swimming pool, sauna and steam rooms need to cleaner and open more hours.
Stayed 3 nights in Jul 2021
Verified

4/10 Poor

Ike

Disliked: Cleanliness, staff & service, property conditions & facilities
The location of this hotel is very far away from the city. The staff barely understand any English. The rooms could definitely use a good deep clean as they are dirty and dated. I ended up checking out after just one night and canceling the rest of my stay. I definitely would NOT recommend this resort/hotel to anyone based on my personal experience.
Stayed 2 nights in Jun 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
المكان كبير وشرح ولكن للأسف لما دخلت الغرفة كانت الارضية مو نظيفة والكنب مبقع والحمام يحتاج تغير كامل... يعني ببساطة الفندق لازم تديرة شركة ذات خبرة. لو نمت في السيارة احسن من سريرهم
Stayed 1 night in Jun 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are not clean. The hotel services are poor. Dirty pool. The food is not good quality
Stayed 1 night in Jun 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service
They disrespect to visitors coming to me I were so mad
Stayed 1 night in Feb 2021
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
I stayed there for my first night after I got married, the A/C was not working, and I asked for the repairmen but it took them three hours to come to me. The service was so bad
Stayed 1 night in Feb 2021
Verified

6/10 Okay

Manal

Liked: Staff & service, room comfort
Disliked: Cleanliness
المكان كبير و شرح الديكور جميل و الغرف واسعه .. لكن كل شيء يحتاج صيانه " مغسلة الحمام مسدوده .. لا يوجد سخان " بلاط المسابح الخارجيه مكسر و متغير لونه و غيرها .. مستوى النظافه سيء جدااااا وصلت الغرفه طلبت التنظيف من جديد البلكونه قذره من فضلات الطيور .. السبا النسائي كبير بدون فائده لا يوجد فيه موظفين ولا مساج ولا حمام مغربي ولا صالون.. خيارات الاكل محدوده جدا مطعم واحد و يقفل من ٤-٧ !!! فقط خدمة الغرف سعرها معقول بالنسبه لفندق و الكمية كبيره.. موجود ستاربكس لكن بدون ساندوتشات .. المطعم بالليل بوفيه و الاكل بارد جدا .. اتمنى ان يتم منع المناظر المخالفه للذوق العام امام المسبح من احضار اطعمه شعبيه و تحويل المكان لكشته ...اللوبي حتى قهوه و عصير ما فيه!! المكان يحتاج مشغل جديد لأن كل شيء دون المستوى .... الايجابيه وسع المكان و المسطحات الخضراء و المبنى الجميل و السعر المعقول .. لطافة الموظفين في الاستقبال خاصة الاخ مشعل الغانم حسن تعامله و محاولته المساعده في بعض الامور و لكن اغلبها خارج عن سيطرته و تحتاج تغيير كامل .. اتمنى ان تكون التجربه القادمة افضل
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Amal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and the bread she they reconsider about the quality
Stayed 1 night in Sep 2020
Verified

6/10 Okay

fahad

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

a bit disappointed

room service was awful i think they need more staff also there is a very bad smell in the area near the tennis courts
Stayed 1 night in Sep 2020
Verified

8/10 Good

Naser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and quite hotel they have nice pool and a n natural retreat you can enjoy it
Stayed 2 nights in Jul 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was good, however, i think u need to add variety in the food menu/restaurants.
Stayed 1 night in Feb 2020
Verified

2/10 Terrible

Khalid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check out very early and they didn't make me light check out, and Whiting long time for my bags to bring it to room, the bed not comfortable, WC very bad and no hot water, And nothing in the resort
Stayed 1 night in Feb 2020