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Rochester Airport Marriott

3.5 star property

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Photo gallery for Rochester Airport Marriott

Lounge
Bar (on property)
1 bedroom, desk, laptop workspace, iron/ironing board
Reception
Banquet hall

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Room service

Explore the area

Map
1890 Ridge Rd W, Rochester, NY, 14615
  • Mall at Greece Ridge
    ‪13 min walk‬
  • Kodak Center for Performing Arts
    ‪5 min drive‬
  • University of Rochester
    ‪13 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds

Club Room, 2 Double Beds | Lounge

Club Room, 2 Double Beds

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | Lounge

Club Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Living area

Executive Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About this property

Rochester Airport Marriott

Hotel in Rochester with airport shuttle service and a fitness center
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Rochester Airport Marriott offers 210 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, and hair dryers.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Rochester Airport Marriott. During your stay, you'll be within walking distance of Highland Hospital of Rochester. You'll find features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi and wired Internet
  • Free self parking and extended parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast offered for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 9 minutes by car from Lake Ontario and 10 minutes from Strong
  • Free airport shuttle service
As a guest of Rochester Airport Marriott, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and meeting rooms are available. A terrace, a vending machine, and a garden are also featured at the business-friendly Rochester Airport Marriott. A roundtrip airport shuttle is free (available on request). Free self parking is available.

This 3.5-star Rochester hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Rochester Airport Marriott has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 5:30 AM to 11:30 PM at scheduled times and on request
  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee: USD 14 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Indoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (91 centimetre high)
  • Height-adjustable showerhead
  • Lift (107 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 14 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Rochester Airport Marriott offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Hotel Rochester Airport
Marriott Rochester Airport
Rochester Airport Marriott
Marriott Rochester Airport Hotel Rochester
Rochester Marriott
Rochester Airport Marriott Hotel
Rochester Marriott Rochester
Rochester Airport Marriott Hotel
Rochester Airport Marriott Rochester
Rochester Airport Marriott Hotel Rochester

Rochester Airport Marriott Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 493 out of 885 reviews
Rating 8 - Good. 210 out of 885 reviews
Rating 6 - Okay. 83 out of 885 reviews
Rating 4 - Poor. 49 out of 885 reviews
Rating 2 - Terrible. 50 out of 885 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Abel

Stayed 2 nights in Mar 2025

10/10 Excellent

Chastidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort to stay
Stayed 2 nights in Feb 2025

4/10 Poor

Dawn

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

When I arrived to check in the young lady at the front desk had air pods in and barely said 2 words. She didn’t explain where anything was or rules for example the pool, the restaurant, the bar. I have never been here and would have liked to been advised of where to find these things. There were tons of people and kids running around I wasn’t sure if it was a private event or what. Therefore I went straight to my room and was unable to use any of the amenities.
Stayed 1 night in Mar 2025

10/10 Excellent

DONALD LAMAR

Stayed 1 night in Mar 2025

2/10 Terrible

Tomia

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
I was locked out of my room and had to be let in by staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Dianelys, Liverpool

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Leslie D

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
This hotel has really gone down! The light in my room wasn’t working, maintenance had to come in and fix it. Took about 40 minutes running in and out for parts. Sheets were also dirty! I’ve stayed here before and overall it’s nice but this trip was not!
Stayed 1 night in Mar 2025

10/10 Excellent

Roberto

Stayed 1 night in Mar 2025

8/10 Good

angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time
Stayed 1 night in Mar 2025

10/10 Excellent

missy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and comfortable! Will definitely be back
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort

Review

I was there for my daughters birthday.. we couldnt even enjoy the pool..thry were blasting music in there and little kids about age 2-5 were in the hot tub shooting everyone with water guns..couldnt enjoy my daughters birthday event..we also left thw hotel room for like 2 hrs shut all lights off and we came back with all lights on and toilet plunger in the middle of the floor,someone had to coem in our room..my family and i will not be staying here again..yall need to do better..
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Rebecca

Travelled with family
Liked: Staff & service, room comfort

It was OK

The gentleman at the front desk tried to be very accommodating for sure. Our first room had no hot water after running the cold water for several minutes. There was no coffee and it looked like it may have not have been completely finished. He quickly moved us to another room, which was kind. The only issue we had was that we were told earlier in the day to call when our flight landed and we had our bags and they would pick us up. Once we did that they said they were sorry, but they were too full and service was ending at midnight. We were stuck. We had to Uber to the hotel. This was very disappointing considering when I called earlier I was told I couldn’t get put on a list and I had to call when my flight came in. So just be careful that when you arrive you have a back up plan in case the shuttle stops running.
Stayed 1 night in Feb 2025

10/10 Excellent

Keshay

Stayed 1 night in Feb 2025

4/10 Poor

Savo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I booked a room with two beds, and I got one. When I asked to be given two beds, they said that they don't have any. It annoyed me a lot, but I was tired of looking for another hotel. The price for a room with two beds was more expensive, but I didn't even get a refund. Very bad experience!!!
Stayed 1 night in Feb 2025

2/10 Terrible

Oliver

Disliked: Staff & service
Would not let my son check in because too young. He is 20. No refund issued for either night he was not even able to stay there. Had to urgently book another hotel near RIT that would let him stay and not be stranded at Rochester airport- and paid double rate booked. Horrible and stressful experience.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jessicka

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Overall hotel condition was good but it was very short staffed resulting in missing items (towels, soap) and services. Available staff were friendly but just overstretched and needed help.
Stayed 1 night in Feb 2025

10/10 Excellent

George

Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth Anna, Auburn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and advised me of the best time to leave for my 5am flight. The room temp was perfect- I never had to touch the thermostat! The bed was the most comfortable bed! I was in Floor 6, but the shower reached temp in seconds! I had dinner in my room having ordered from the restaurant downstairs. Great burger and fries! I will definitely stay here again.
Stayed 1 night in Feb 2025

4/10 Poor

christine

Business traveller
Liked: Staff & service
Disliked: Amenities
Room smelled like pot. No soap in bathroom. No cream for coffee in lobby. No coffee ready in lobby next morning
Stayed 1 night in Jan 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay for airport the next day
Stayed 1 night in Jan 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Kyle

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Lucille

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025