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"Good hotel in nice location. Definately not a 5 star. Staff were very helpful. However we had to ask for tea, coffee, glasses, cups and even electric ... " More
13 Nov 2018 by Andrea Fiorentini
Dear Guest, we would like to thank you for spending time to post your review. Our Guest Satisfaction is our daily mission and we consider extremely important your feedback in order to check and improve our quality standard. We are sorry for not being able to meet your expectations. We sincerely hope to host you again and we remain at your complete disposal! Kind regards Andrea Fiorentini General Manager
13 Nov 2018 by Andrea Fiorentini
Dear Raj, thank you for having chosen our Hotel for your stay and also for your review.We are very glad to hear that you have appreciated our location and our staff . We are truly sorry for not be able to meet your expectations but your feedback is important to us and it will be discussed with our departments, in order to take a corrective action and make sure that this kind of disservice never happen again. We do hope you will give us an opportunity in the future to show you, our care and attention, and wish you a more enjoyable stay. Best Regards Andrea Fiorentini General Manager
Grand Hotel Palace offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre, meeting rooms, and limo/town car service. A fitness centre, a sauna, and a terrace are also featured at the luxury Grand Hotel Palace. Parking is available for a fee. This 5-star Rome hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Valet parking (surcharge) , Offsite parking discounted rates available
Grand Hotel Palace offers 87 accommodations with minibars and a safe. Beds feature premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily.
Ristorante Cadorin – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Late-night fare is available from 24-hour room service.
An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has 3 treatment rooms, including rooms for couples. Services include facials and body treatments. The spa is equipped with a sauna.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
The property is a member of Preferred Hotels & Resorts.
