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JetPark Hotel Rotorua

4.0 star property

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Photo gallery for JetPark Hotel Rotorua

Outdoor pool, open 7:00 AM to 10:30 PM, pool loungers
Exterior
Daily continental breakfast (NZD 20 per person)
Exterior
Interior detail

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

Map
237 Fenton Street, Corner Victoria Street, Rotorua, 3010
  • Tamaki Maori Village
    โ€ช8 min walkโ€ฌ
  • Polynesian Spa
    โ€ช11 min walkโ€ฌ
  • Eat Street
    โ€ช13 min walkโ€ฌ
  • Rotorua (ROT-Rotorua Regional)
    โ€ช9 min driveโ€ฌ

Room options

View all photos for Superior Twin room

Superior Twin room

Superior Twin room

9.0 out of 10
Wonderful
(21 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin room

Deluxe Twin room

Deluxe Twin room

8.2 out of 10
Very good
(12 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

Superior King Room

Superior King Room

9.0 out of 10
Wonderful
(22 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

8.6 out of 10
Excellent
(11 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Suite

1 bedroom, premium bedding, in-room safe, iron/ironing board

Executive Suite

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

JetPark Hotel Rotorua

Family-friendly hotel with a 24-hour business center and a 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour business center, a coffee shop/cafe, and a hot tub are onsite.
JetPark Hotel Rotorua offers 63 air-conditioned accommodations with espresso makers and safes. Beds feature premium bedding. A pillow menu is available. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Rotorua hotel provides complimentary wireless Internet access. 40-inch LED televisions come with satellite channels. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at JetPark Hotel Rotorua. During your stay, you're just a quick walk from Rotorua Central Mall. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Te Puru, a cafรฉ that serves international cuisine
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a playground
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 10-minute walk of Tamaki Maori Village and Lake Rotorua
JetPark Hotel Rotorua offers its guests an outdoor pool and a hot tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

There's an onsite 24-hour business center. A library, tour/ticket assistance, and a garden are also featured at the family-friendly JetPark Hotel Rotorua. Limited free parking is available on a first-come, first-served basis.

This 4-star Rotorua hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:00 AM.
Te Puru - This cafรฉ specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Afrikaans, English, Filipino, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: NZD 20 for adults and NZD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Te Puru

Things to do

  • Hot tub
  • Library
  • Outdoor pool
  • Playground

Family friendly

  • Children's games
  • Children's toys
  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 2002
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 30
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 20 for adults and NZD 20 for children
  • Late check-out fee: NZD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:30 PM.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Rating provided by Qualmarkยฎ, source of official star ratings for accommodation in New Zealand.

Property is also known as

Quality Fenton
Quality Fenton Rotorua
Quality Inn Fenton
Quality Inn Fenton Rotorua
Quality Inn On Fenton Hotel Rotorua
Rotorua Ventura Hotel
Ventura Hotel Rotorua
Jet Park Hotel Rotorua
Jet Park Rotorua
Jet Park Hotel Rotorua
JetPark Hotel Rotorua Hotel
JetPark Hotel Rotorua Rotorua
JetPark Hotel Rotorua Hotel Rotorua

JetPark Hotel Rotorua Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 513 out of 1000 reviews
Rating 8 - Good. 370 out of 1000 reviews
Rating 6 - Okay. 80 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Riley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here! Room was clean and staff were helpful. Would stay here again.
Stayed 1 night in Mar 2025

8/10 Good

Matthew

Stayed 1 night in Mar 2025

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

ELLEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Kylie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Rotorua

All the staff we had interactions with were fabulous, they couldnโ€™t do enough for us, so friendly and accommodating 10/10. The establishment is well kept and modern. Plenty of parking, close to petrol station and Woolworths and food outlets. Would recommend.
Stayed 3 nights in Mar 2025

8/10 Good

Bernadette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to use as base for a weekend away enjoying the trails around Rotorua. Staff helpful and room clean.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael, Sammamish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value and helpful staff
Stayed 2 nights in Mar 2025

4/10 Poor

D

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Amani

Travelled with family
Clean hotel with very average breakfast. Only provided guests with instant coffee. Barista coffee available for a fee.
Stayed 1 night in Feb 2025

8/10 Good

John, Victoria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for overnight stays.
Stayed 2 nights in Feb 2025

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist very helpful and friendly. Room was clean and spacious. The fire alarm went off and everyone was professional in vacating the hotel. Everything was dealt with quickly and the fire service arrived promptly. Good to know it worked! The breakfast was good. Easy parking.
Stayed 1 night in Feb 2025

8/10 Good

Roland

Stayed 1 night in Feb 2025

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly room was good and clean I would stay again
Stayed 1 night in Feb 2025

6/10 Okay

ram

Liked: Staff & service

Nice place but privacy is an issue

Staff was nice. They let me check in early. Breaffast was reasonably good. However, you could not lock the room from inside. This was a serious problem. A privacy issue.
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in Rotorua

Good hotel in a great location for central Rotorua. We did not realise it was a pet friendly hotel (may have changed as we booked nearly 12 months ago) but the staff were very sympathetic and upgraded us to a family room not usually used for pets. So 100% for customer service. Would certainly recommend
Stayed 1 night in Feb 2025

8/10 Good

Matthew

Comfortable accommodation in the Rotorua resort. Staff and managment helpful and efficient
Stayed 1 night in Jan 2025

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located in Rotorua , decent Rooms, restaurants in the area.
Stayed 2 nights in Jan 2025

8/10 Good

Maribeth

Liked: Cleanliness, staff & service, property conditions & facilities
very convenient stay but parking could be quite hard at times. But generally, it's been a very good stay!
Stayed 3 nights in Dec 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent two night stay, ample parking, friendly staff and fairly central location!
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

6/10 Okay

Douglas

Overall average. Rooms were clean and a bit dated and property was disjointed in terms of parking and access. Motel is located in central area and walking distance to downtown.
Stayed 1 night in Jan 2025

10/10 Excellent

NICOLE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice 2 night stay in a room with 2 double beds. The hotel was very basic, but clean, comfortable, and had good amenities. Complimentary parking was ideal. The continental breakfast was sufficient. It would have been better with coffee that was not instant. There are also laundry facilities. There is a grocery store just across the street and we were very close to all the activities we had planned. The staff was very helpful and kind. It was a comfortable stay.
Stayed 2 nights in Jan 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay but a little out of the way

Lovely lay over for a few night's, the hotel was very clean and the room was very nice - my wife liked the touch of the make up face cloth ๐Ÿ˜€ Probably wouldnt stay again as did need a car to get places and the bars n restaurants around 10 min walk but lovely stay and the staff we dealt with were lovely Msybe also a hot breakfast choice and we would have eaten there
Stayed 3 nights in Jan 2025

10/10 Excellent

lindabell92

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the clean room, pool and spa and breakfasts in the cafe.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing breakfast!

Nice location, close to grocery stores and restaurants
Stayed 1 night in Jan 2025