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JetPark Hotel Rotorua

4.0 star property

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Photo gallery for JetPark Hotel Rotorua

Outdoor pool, open 7:00 AM to 10:00 PM, pool loungers
Daily continental breakfast (NZD 20 per person)
Exterior
Exterior
Interior detail

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

View in a map
237 Fenton Street, Corner Victoria Street, Rotorua, 3010
  • Place, Tamaki Maori Village
    ‪8 min walk‬
  • Place, Polynesian Spa
    ‪11 min walk‬
  • Place, Eat Street
    ‪13 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪9 min drive‬

Room options

View all photos for Superior King Room

1 bedroom, premium bedding, in-room safe, iron/ironing board

Superior King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, in-room safe, iron/ironing board

Deluxe Twin Room

  • Sleeps 4

View all photos for Family Suite

1 bedroom, premium bedding, in-room safe, iron/ironing board

Family Suite

  • Sleeps 4

View all photos for Executive Suite

1 bedroom, premium bedding, in-room safe, iron/ironing board

Executive Suite

  • Sleeps 2

View all photos for Superior Twin room

Superior Twin room

Superior Twin room

9.2 out of 10
Wonderful
(31 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin room

Deluxe Twin room

Deluxe Twin room

8.2 out of 10
Very good
(13 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

Superior King Room

Superior King Room

8.8 out of 10
Excellent
(33 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

8.8 out of 10
Excellent
(12 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Two Double Room

1 bedroom, premium bedding, in-room safe, iron/ironing board

Superior Two Double Room

  • Sleeps 4

View all photos for Executive Suite

1 bedroom, premium bedding, in-room safe, iron/ironing board

Executive Suite

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

JetPark Hotel Rotorua

Family-friendly hotel with a 24-hour front desk and a coffee shop
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a coffee shop/cafe, a hot tub, and dry cleaning are onsite.
JetPark Hotel Rotorua offers 63 air-conditioned accommodations with espresso makers and safes. Beds feature premium bedding. A pillow menu is available. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Rotorua hotel provides complimentary wireless Internet access. 40-inch LED televisions come with satellite channels. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at JetPark Hotel Rotorua. During your stay, you're just a quick walk from Rotorua Central Mall. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Te Puru, a café that serves international cuisine
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a playground
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 10-minute walk of Tamaki Maori Village and Lake Rotorua
JetPark Hotel Rotorua offers its guests an outdoor pool and a hot tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A library, tour/ticket assistance, and a garden are also featured at the family-friendly JetPark Hotel Rotorua. Limited free parking is available on a first-come, first-served basis.

This 4-star Rotorua hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:00 AM.
Te Puru - This café specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: NZD 20 for adults and NZD 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Te Puru

Things to do

  • Hot tub
  • Library
  • Outdoor pool
  • Playground

Family friendly

  • Children's games
  • Children's toys
  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 30
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 20 for adults and NZD 10 for children
  • Late check-out fee: NZD 30 (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Quality Fenton
Quality Fenton Rotorua
Quality Inn Fenton
Quality Inn Fenton Rotorua
Quality Inn On Fenton Hotel Rotorua
Rotorua Ventura Hotel
Ventura Hotel Rotorua
Jet Park Hotel Rotorua
Jet Park Rotorua
Jet Park Hotel Rotorua
JetPark Hotel Rotorua Hotel
JetPark Hotel Rotorua Rotorua
JetPark Hotel Rotorua Hotel Rotorua

JetPark Hotel Rotorua Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 519 out of 1005 reviews
Rating 8 - Good. 370 out of 1005 reviews
Rating 6 - Okay. 79 out of 1005 reviews
Rating 4 - Poor. 26 out of 1005 reviews
Rating 2 - Terrible. 11 out of 1005 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Grant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Toni-Marie

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kayoko

Liked: Property conditions & facilities
Parking is a little narrow
Stayed 1 night in Jul 2025

8/10 Good

Michael, Auckland

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly fine for our requirements.
Stayed 2 nights in Jul 2025

10/10 Excellent

Catrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern, good continental breakfast.
Stayed 2 nights in Jul 2025

8/10 Good

Rebecca

Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel

The hotel is in a great location, walkable to most of the things we wanted to see. The hotel itself is good, the room was large and bed comfortable.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rachna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get around from here. Great breakfast and nice staff
Stayed 1 night in Jul 2025

4/10 Poor

Diana, Long Beach

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Beware, this is not a 4 star hotel. It’s more like a 2.5. The pictures are so nice but the actual hotel is a little run down. Our room has seats that were noticeably stained and run down. There was no daily housekeeping. Someone was going in to empty the trash but left the beds unmade every night. The tiled floors remained dirty and sticky. There is no onsite fitness center, instead they contract with a gym that is a 5 minute drive. You really have to have a car to move around the city. There is no spa, only a pool. You must check out the towels at the front desk. They do have a 24 hour reception and the night manager was very kind. There is no valet parking is free. It’s really run like a higher end motel. They do not enforce the no noise policy after 10pm unless you ask them to. The day we got there two rooms had their doors wide open with the TV on full blast and it was past 10pm they were eating and going from room to room as if they were in their own private home. The breakfast seemed over priced for it being continental only. As long as you don’t book this place thinking you will get a 4 star experience then you can use it for a base for a day or two.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Great value.
Stayed 1 night in Jul 2025

6/10 Okay

Asneel

Stayed 2 nights in Jul 2025

8/10 Good

Curley

Liked: Staff & service
Staff are always amazing and accomodating. We always love the entrance and seating area it feels homely and warm and the cuppa area is great service
Stayed 2 nights in May 2025

6/10 Okay

Aimee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air con was loud and didnt work to my expectations. The curtains let in all the light from the carpark. The smoke alarm flashed red every couple of seconds. Loud guests above us, 1am and 6am very very loud. I'm not sure what a pillow menu included but a couple different types of pillows on the bed was not what I expected. No robes. Not overally happy with what I paid for what I got.
Stayed 1 night in Jul 2025

10/10 Excellent

Olive

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very welcoming, lovely knowledge staff, large room, clean and tidy, big shower. Easy to find, close to shopping mall and to central to everything.
Stayed 2 nights in Jul 2025

10/10 Excellent

Trish

Travelled with partner
Liked: Cleanliness
The reception staff were exceptional, warm, welcoming and gave great recommendations for the local are. The rooms are fantastic. Lovely shampoo etc, the only downside was there was only 1 washing machine and dryer. Given this was Rotorua, I’d expect more machines as everyone wants to get the sulphur out of their clothes. Great hotel, good parking, very pleased.
Stayed 2 nights in Jul 2025

8/10 Good

Ngatoto

Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Room next to 011 is hotel’s commercial washing room, when machine operates, you can’t sleep.
Stayed 2 nights in Jul 2025

8/10 Good

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff lovely, easy check on. Bed comfortable 😌
Stayed 1 night in Jul 2025

10/10 Excellent

Alicia, Burien

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, large room. Outdoor, nice pool. Kind staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Jeanine

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
JetPark was a great place to stay. Efficient and helpful staff. Very comfortable rooms and walking distance to the shops, restaurants and the Polynesian Spa (highly recommend).
Stayed 2 nights in Jul 2025

8/10 Good

Amalia Alexandra

Stayed 3 nights in Jul 2025

8/10 Good

Leanne

Liked: Cleanliness, amenities, property conditions & facilities
Central, clean, warm, good parking, nice spa. Kids loved having their own tv.
Stayed 2 nights in Jul 2025

8/10 Good

Wai Hoi Dominic

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Very clean. Very friendly staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Xing

Stayed 2 nights in Jun 2025

2/10 Terrible

Yu, Edmonton

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty and noisy.
Stayed 1 night in Jun 2025