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JetPark Hotel Rotorua

4.5 star property

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Photo gallery for JetPark Hotel Rotorua

Outdoor pool, open 7:00 AM to 10:00 PM, pool loungers
Interior detail
Family Suite | Private kitchen
Front of property
Daily continental breakfast (NZD 25 per person)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free Wi-Fi

Explore the area

View in a map
237 Fenton Street, Corner Victoria Street, Rotorua, 3010
  • Place, Rotorua Central Mall
    ‪3 min walk‬
  • Place, Tamaki Maori Village
    ‪8 min walk‬
  • Place, Polynesian Spa
    ‪11 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪8 min drive‬

Room options

View all photos for Superior King Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Deluxe Twin Room

  • Sleeps 4

View all photos for Family Suite

Premium bedding, in-room safe, iron/ironing board, free WiFi

Family Suite

  • Sleeps 4

View all photos for Executive Suite

Premium bedding, in-room safe, iron/ironing board, free WiFi

Executive Suite

  • Sleeps 2

View all photos for Superior Twin room

Superior Twin room

Superior Twin room

9.2 out of 10
Wonderful
(35 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin room

Deluxe Twin room

Deluxe Twin room

8.4 out of 10
Very good
(15 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

Superior King Room

Superior King Room

9.2 out of 10
Wonderful
(43 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

8.8 out of 10
Excellent
(13 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Superior Two Double Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Two Double Room

  • Sleeps 4

View all photos for Executive Suite

Premium bedding, in-room safe, iron/ironing board, free WiFi

Executive Suite

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 1,124 reviews
The price is €86
includes taxes & fees
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About this property

JetPark Hotel Rotorua

Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a coffee shop/cafe, a hot tub, and dry cleaning are onsite.
JetPark Hotel Rotorua offers 63 air-conditioned accommodations with espresso makers and safes. Beds feature premium bedding. A pillow menu is available. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Rotorua hotel provides complimentary wireless Internet access. 40-inch LED televisions come with satellite channels. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at JetPark Hotel Rotorua. During your stay, you're just a quick walk from Rotorua Central Mall. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Te Puru, a café that serves international cuisine
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a playground
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 10-minute walk of Tamaki Maori Village and Lake Rotorua
JetPark Hotel Rotorua offers its guests an outdoor pool and a hot tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A library, tour/ticket assistance, and a garden are also featured at the luxury JetPark Hotel Rotorua. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Rotorua hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:00 AM.
Te Puru - This café specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: NZD 25 for adults and NZD 12.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Te Puru

Things to do

  • Hot tub
  • Library
  • Outdoor pool
  • Playground

Family friendly

  • Children's games
  • Children's toys
  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 30
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 25 for adults and NZD 12.5 for children
  • Late check-out fee: NZD 30 (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Quality Fenton
Quality Fenton Rotorua
Quality Inn Fenton
Quality Inn Fenton Rotorua
Quality Inn On Fenton Hotel Rotorua
Rotorua Ventura Hotel
Ventura Hotel Rotorua
Jet Park Hotel Rotorua
Jet Park Rotorua
Jet Park Hotel Rotorua
JetPark Hotel Rotorua Hotel
JetPark Hotel Rotorua Rotorua
JetPark Hotel Rotorua Hotel Rotorua

JetPark Hotel Rotorua Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 521 out of 1000 reviews
Rating 8 - Good. 358 out of 1000 reviews
Rating 6 - Okay. 87 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Isha

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Limited breakfast that was not tasty. Did not do a good job with house keeping — only every other day. That was not communicated to us.
Stayed 3 nights in Dec 2025

8/10 Good

aashma

Travelled with family
Liked: Cleanliness, amenities
Staff was really nice and helpful. Hotel is in a good location. I wouldn't eat breakfast there. I would go in town and have better options. Hotel is clean and I think best in this region.
Stayed 1 night in Dec 2025

10/10 Excellent

Vikram

Liked: Amenities
Nice helpful staff. No frills hotel but did the job for a family that were constantly outdoors. Rooms were clean.
Stayed 1 night in Dec 2025

8/10 Good

PETER

Would not provide free of charge breakfast and said it was only free for those who booked directly with the hotel
Stayed 4 nights in Dec 2025

10/10 Excellent

Mirabelle

Travelled with family
Liked: Amenities
Very clean and friendly staff. We’ll stay here again
Stayed 2 nights in Dec 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Just a great place. Friendly staff who were very helpful. Clean spacious rooms. Good location. Breakfast pretyy good for price.
Stayed 2 nights in Dec 2025

10/10 Excellent

Reina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
While only there one night, room was spacious and quality bed and shower. I did have the breakfast, to be fair they are never good value regardless of where you stay but as far as the selection goes it’s excellent.
Stayed 1 night in Nov 2025

10/10 Excellent

SHANE A ROBERTS SUPERIOR

Business traveller
Liked: Cleanliness, staff & service, amenities
Great stagf nice rooms
Stayed 1 night in Nov 2025

10/10 Excellent

SANJAY

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room and helpful staff
Stayed 2 nights in Nov 2025

6/10 Okay

Ariel

Travelled with partner
The staff were all friendly. The hotel is a little dated. Our bathroom sink was clogged and would continuously fill with water without a drain stopper. The glasses that were provided for coffee and tea were also not clean.
Stayed 1 night in Nov 2025

8/10 Good

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Stayed 1 night in Oct 2025

10/10 Excellent

lee

Liked: Cleanliness, staff & service, amenities
Great room, great location, great staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Jeremy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! Easy walk to Eat Street and busier areas, nice spot
Stayed 4 nights in Oct 2025

8/10 Good

Tracie

Liked: Staff & service, property conditions & facilities
This place was okay for a couple of nights. The room was pretty clean. The coffee was good. It's walkable to a few things but after the fact, we discovered the area near the lake in Rotorua. If I had it to do again, I would have found accommodations there bc it's adorable and so much more to do. More of a village feel with lots of eateries, plane and helicopter tours where you can see them land on the lake. It's neat.
Stayed 2 nights in Oct 2025

8/10 Good

Shadi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, great location, supermarket & pharmacy in walking distance
Stayed 1 night in Nov 2025

10/10 Excellent

PRATIKA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Rajeev

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent, overall stay was good. Value for money.
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and tidy.Staff very helpful and genuine in trying to make the stay a positive experience.
Stayed 1 night in Nov 2025

10/10 Excellent

Kiani

Liked: Cleanliness, amenities, property conditions & facilities
Check-in and parking were a breeze. Our room was fantastic! spotless, modern, and thoughtfully set up with extras like a pod coffee machine and conveniently placed PowerPoints by the bedside. I loved the little touches too, like the chilled carafe of water in the fridge and the thick white robes. Even though our room faced the road, it was perfectly soundproof and beautifully quiet. We didn’t stay for breakfast, but walking past it looked absolutely delicious. All the staff, including the cleaning team, were courteous and genuinely lovely. The hotel’s location is ideal, a supermarket right across the road, and the mall and city centre just a short stroll away. We’ll definitely be staying here again!
Stayed 1 night in Oct 2025

10/10 Excellent

Marjukka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Nicol

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, tidy room, comfortable bed, good breakfast option.
Stayed 1 night in Oct 2025

6/10 Okay

David

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Did not make up beds, only bathrooms
Stayed 2 nights in Oct 2025

8/10 Good

TOM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic accommodation
Stayed 2 nights in Oct 2025