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Rydges Rotorua

4.5 star property

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Photo gallery for Rydges Rotorua

View from room
Front of property
Buffet
Suite, 1 Bedroom, City View
Outdoor spa tub

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
10 Tryon Street, Whakarewarewa, Rotorua, Bay of Plenty, 3043
  • Place, Whakarewarewa: The Living Maori Village
    ‪1 min walk‬
  • Place, Redwoods Whakarewarewa Forest
    ‪7 min walk‬
  • Place, Whakarewarewa Thermal Reserve
    ‪7 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Deluxe King Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Accessible Queen Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Accessible Queen Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

7.8 out of 10
Good
(44 reviews)
  • City view
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

7.8 out of 10
Good
(10 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(36 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, Multiple Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, Multiple Beds

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Multiple Beds, Pool View

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, Multiple Beds, Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View

7.0 out of 10
Good
(6 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds, Valley View

View from room

Deluxe Room, 2 Queen Beds, Valley View

9.0 out of 10
Wonderful
(16 reviews)
  • Valley view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Room amenity

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(30 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed (City Facing)

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed (City Facing)

7.2 out of 10
Good
(5 reviews)
  • City view
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds

Superior Room, Multiple Beds

8.2 out of 10
Very good
(62 reviews)
  • City view
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for One Bedroom Suite City View

In-room safe, desk, iron/ironing board, free cots/infant beds

One Bedroom Suite City View

  • Sleeps 2
  • Free Wi-Fi

Superior Double Double Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Deluxe Queen Double Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Queen Double Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Deluxe King City Facing

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe King City Facing

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe King Pool View

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe King Pool View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Queen Double Pool View

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Queen Double Pool View

  • Sleeps 4
  • Free Wi-Fi

View all photos for Two-Bedroom Suite

Bathroom

Two-Bedroom Suite

  • Sleeps 4
  • Free Wi-Fi

View all photos for Deluxe King High Floor Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe King High Floor Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Queen Queen Valley View

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Queen Queen Valley View

  • Sleeps 4
  • Free Wi-Fi

View all photos for Superior Queen Single Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Queen Single Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • Free Wi-Fi

Valley Deluxe Room King City View - Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Two Queen Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Two Queen Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Rydges Rotorua

This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite.
Rydges Rotorua offers 203 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Rydges Rotorua's great location gets high marks from our customers. During your stay, you're just a quick walk from Whakarewarewa: The Living Maori Village. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the pool
  • Steps from Whakarewarewa: The Living Maori Village and 6 minutes by foot from Rotorua Golf Club
Rydges Rotorua offers its guests an outdoor pool, a hot tub, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 651 square feet (60 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the luxury Rydges Rotorua. Self parking is free.

This 4.5-star Rotorua hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Chapman Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: NZD 35 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chapman Restaurant

Things to do

  • Gym
  • Heated pool
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre (651 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • High-pile carpet in room
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 60 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35 to 35 per person
  • Rollaway bed fee: NZD 60 per day
  • Credit card charges are subject to a surcharge of 2.00 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses geothermal energy
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Holiday Inn Hotel Rotorua
Holiday Inn Rotorua
Rotorua Holiday Inn
Holiday Inn Rotorua Hotel
Holiday Inn Rotorua Hotel Rotorua

Rydges Rotorua Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 524 out of 1137 reviews
Rating 8 - Good. 326 out of 1137 reviews
Rating 6 - Okay. 178 out of 1137 reviews
Rating 4 - Poor. 68 out of 1137 reviews
Rating 2 - Terrible. 41 out of 1137 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Greg and Heather

Travelled with family
Disliked: Amenities
Check in staff was hard to understand, maybe he had a cold?? When asked, he said we had breakfast included, but in the morning we were told we did not! Being so close to geothermal activity its ironic the 2 hot tubs were cool enough for the kids to play ib, and of no use to the adults.
Stayed 1 night in Feb 2026

4/10 Poor

Phillip

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
The room was just tired, the bathroom was small the toilet paper in the dispenser was about 80% used, their were women's' hairs in the bed and the bathroom, not great. The vanity tap had a water saving needle jet that wet me every time I rinsed my hands, the bathroom was pokey, the television old and not great. The hotel is very tired and in my view not a Rydges, more like an Ibis
Stayed 1 night in Feb 2026

10/10 Excellent

Poon King Kong

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location, plenty of parking space, comfortable and clean rooms, breakfast value for money. Overall, very good!
Stayed 3 nights in Jan 2026

10/10 Excellent

Alexandra

Stayed 3 nights in Jan 2026

6/10 Okay

Nadia

Travelled with family
Disliked: Amenities, property conditions & facilities
Rooms were a bit tired and worn down. Oldest air con I’ve ever seen and made so much noise. The tap in the bathroom was impractical so small you couldn’t wash your hands properly. The bathroom was tiny.
Stayed 2 nights in Jan 2026

10/10 Excellent

Becky

Liked: Cleanliness, property conditions & facilities
Clean and nice. Food was excellent!!
Stayed 2 nights in Jan 2026

10/10 Excellent

Jayde

Stayed 1 night in Jan 2026

6/10 Okay

Anthony

Stayed 2 nights in Dec 2025

4/10 Poor

Andrey

Stayed 2 nights in Jan 2026

10/10 Excellent

Amie

Travelled with family
Liked: Cleanliness, amenities
Great stay, let us check in early, facilities were great. Everything we needed for a 24 hour stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Alivia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We loved that the pool was heated, very nice for children
Stayed 1 night in Jan 2026

8/10 Good

Daryl

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean - beds were comfortable, staff was friendly, had all the amenities needed.
Stayed 1 night in Jan 2026

10/10 Excellent

Susannah

Stayed 1 night in Jan 2026

8/10 Good

Anne

Room nice and clean Additional feedback: It was frustrating only having a bed side table on one side of the bed. I had to move the small dining table to my side of the bed so I could put my book, and phone etc on. I ding want to put them on the floor.
Stayed 1 night in Jan 2026

6/10 Okay

Karl

Liked: Cleanliness, amenities
Disliked: Staff & service
The room was very spacious and clean. A bit dated. The hotel its self was big. Which i think didn't help. It didn't feel comfortable or friendly. The reception staf were definitely not friendly. And it felt lacking in character or furniture.
Stayed 1 night in Jan 2026

8/10 Good

Marcell

Stayed 2 nights in Jan 2026

10/10 Excellent

??

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Alifeleti

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff amenities, towel trolleys around pool and gym area , easily accessible. Loved it
Stayed 1 night in Jan 2026

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, amenities
My sons and I had a great stay. The room was so comfortable, clean and quiet. Great place for kids. My sons had a bball tournament so the pool and spas were great for their recovery in between games and at the end of the days. The staff were friendly and welcoming and food was great
Stayed 3 nights in Jan 2026

6/10 Okay

Julia

Travelled with family
Liked: Cleanliness, amenities
The room isn't up to the usual Rydges standard. Air con was too loud so became unusable. Stains all over the carpet, toilet wouldn't flush properly. Comfy beds though and lovely breakfast
Stayed 3 nights in Jan 2026

4/10 Poor

Mohammed, Auckland

Travelled with family and small children
Disliked: Cleanliness
The bed sheets were not changed when room service was done. Had stains on them
Stayed 2 nights in Jan 2026

10/10 Excellent

GeeGee

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and comfortable bed and pillows. Friendly staff
Stayed 1 night in Jan 2026

6/10 Okay

Harsa

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Room is no good.
Stayed 2 nights in Jan 2026

8/10 Good

Keith, Waiuku

Stayed 3 nights in Jan 2026

8/10 Good

Bhavin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room, amenities
Stayed 1 night in Jan 2026