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Rydges Rotorua

4.5 star property

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Photo gallery for Rydges Rotorua

Deluxe Room, 1 King Bed
Spa
Suite, 1 Bedroom, City View
Buffet
Garden

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
10 Tryon Street, Whakarewarewa, Rotorua, Bay of Plenty, 3043
  • Place, Whakarewarewa: The Living Maori Village
    ‪1 min walk‬
  • Place, Redwoods Whakarewarewa Forest
    ‪7 min walk‬
  • Place, Whakarewarewa Thermal Reserve
    ‪7 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Deluxe King Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe King Room

  • Sleeps 2

Deluxe Accessible Queen Room

  • Sleeps 2

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

7.8 out of 10
Good
(39 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

7.4 out of 10
Good
(8 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(33 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, Multiple Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, Multiple Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Room, Multiple Beds, Pool View

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, Multiple Beds, Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Valley View

View from room

Deluxe Room, 2 Queen Beds, Valley View

9.2 out of 10
Wonderful
(13 reviews)
  • 28 sq m
  • Valley view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Room amenity

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(29 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (City Facing)

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed (City Facing)

8.6 out of 10
Excellent
(4 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

  • 54 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms

  • 54 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds

Superior Room, Multiple Beds

8.2 out of 10
Very good
(54 reviews)
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for One Bedroom Suite City View

In-room safe, desk, iron/ironing board, free cots/infant beds

One Bedroom Suite City View

  • Sleeps 2

Superior Double Double Room

  • Sleeps 4

View all photos for Deluxe Queen Double Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Queen Double Room

  • Sleeps 4

View all photos for Deluxe King City Facing

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe King City Facing

  • Sleeps 2

View all photos for Deluxe King Pool View

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe King Pool View

  • Sleeps 2

View all photos for Deluxe Queen Double Pool View

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Queen Double Pool View

  • Sleeps 4

View all photos for Two-Bedroom Suite

Bathroom

Two-Bedroom Suite

  • Sleeps 4

View all photos for Deluxe King High Floor Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe King High Floor Room

  • Sleeps 2

View all photos for Deluxe Queen Queen Valley View

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Queen Queen Valley View

  • Sleeps 4

View all photos for Superior Queen Single Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Queen Single Room

  • Sleeps 3

View all photos for Deluxe Two Queen Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Two Queen Room

  • Sleeps 2

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About this property

Rydges Rotorua

Luxury hotel with a fitness center and a 24-hour front desk
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite.
Rydges Rotorua offers 203 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Rydges Rotorua's great location gets high marks from our customers. During your stay, you're just a quick walk from Whakarewarewa: The Living Maori Village. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the pool
  • Just a 4-minute drive from Polynesian Spa and 9 minutes from Skyline Rotorua
Rydges Rotorua offers its guests an outdoor pool, a hot tub, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 651 square feet (60 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the luxury Rydges Rotorua. Self parking is free.

This 4.5-star Rotorua hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Chapman Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: NZD 35 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chapman Restaurant

Things to do

  • Gym
  • Heated pool
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre (651 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • High-pile carpet in room
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 60 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35 to 35 for adults, and NZD 0 to 0 for children
  • Rollaway bed fee: NZD 60 per day
  • Credit card charges are subject to a surcharge of 2.00 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses geothermal energy
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Holiday Inn Hotel Rotorua
Holiday Inn Rotorua
Rotorua Holiday Inn
Holiday Inn Rotorua Hotel
Holiday Inn Rotorua Hotel Rotorua

Rydges Rotorua Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 495 out of 1058 reviews
Rating 8 - Good. 302 out of 1058 reviews
Rating 6 - Okay. 164 out of 1058 reviews
Rating 4 - Poor. 62 out of 1058 reviews
Rating 2 - Terrible. 35 out of 1058 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jared

Stayed 1 night in Sep 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Alysha

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We stayed for my daughter’s birthday. The games room and buffet meals where the selling point to us. Staff were very friendly and helpful. This was. Mine and my 2 daughters first time staying at a hotel and were sadly very disappointed. Games room was a mess with most items broke. Or missing pieces so limited on what kids could play with. Buffet dinner was terrible. Meat was dry and chewy. A lot of items were unlabelled Dessert- chocolate fountain not even the kids would eat cheap and gross tasting. $75pp for dinner and we left still hungry. Very little extraction in bathroom so got very steamy. Floor was soaked after showers. Build up in toilet and sink and rubbish was under the bed. Reached out to voice my concerns but felt met with excuses and deflection. Sadly we won’t return in the foreseeable future. Maybe when the standard increases.
Stayed 1 night in Sep 2025

6/10 Okay

Malvika

Travelled with family
Liked: Staff & service
The bed was terrible
Stayed 2 nights in Sep 2025

2/10 Terrible

Melissa

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
There was mould in the fridge and in the shower
Stayed 2 nights in Sep 2025

2/10 Terrible

joceline

Disliked: Cleanliness, amenities, property conditions & facilities
My room had a paneled ceiling which had a huge gap in it so you could see up into the roof cavity with wiring and insulation coming through. Two of these pannels fell down into my room overnight. The roof cavity was large enough for someone to be up in so felt very unsafe. The TV was glitchy and the crome cast did not work, no body wash in the container. Filthy plug and outdated bathroom. I recieved a full refund but this is definitely not a 4 star hotel. I wouldnt even rate it a 2.
Stayed 1 night in Sep 2025

4/10 Poor

Katherine

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not stay here again. The walls needed to be repainted, they are covered with marks and are dirty. The room was very small. It looked very different than the hotel website. I gave it two stars because there was an outdoor heated pool that my son liked.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nam and Linh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything 😁👍
Stayed 1 night in Sep 2025

6/10 Okay

Li Khim

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
is very very average. and the property is very old. i mean the room is very old. and the toilet is old, and alot long term stains. some room has very old air conditioner, makes very loud noise too. price is good. so if you dont mind the condition, can consider staying too.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lusia

Liked: Cleanliness, staff & service, property conditions & facilities
I love everything at the Rydges.
Stayed 9 nights in Aug 2025

10/10 Excellent

Raewyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Winter Oasis

Overnight only. On a cold, wet day, the heated pool was bliss. Enjoyed the spa in the evening. Very quiet area and reasonably close to town. Would definitely stay again - facilities were great
Stayed 1 night in Aug 2025

10/10 Excellent

Pauline

Liked: Staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2025

8/10 Good

Nadisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2025

8/10 Good

Darla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Ashok

Liked: Cleanliness, staff & service, property conditions & facilities
Great front desk staff and friendly service
Stayed 1 night in Aug 2025

10/10 Excellent

yew choong

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly.
Stayed 2 nights in Aug 2025

10/10 Excellent

Shmiah

Stayed 3 nights in Aug 2025

10/10 Excellent

Annabelle

Stayed 1 night in Jun 2025

8/10 Good

Kelland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent king size bed. Samsung TV very good. Ground floor room handy to parked car. Chapmans Restaurant provided good choices.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely pool area and breakfast. Rooms were fine. Nice to have a games room for kids also
Stayed 2 nights in Aug 2025

10/10 Excellent

Ben

Stayed 4 nights in Aug 2025

10/10 Excellent

Seward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Garland

Travelled with partner
Disliked: Property conditions & facilities
Breakfast buffet was a dissapointment fir what we paid. We are both chefs so comming from this we know standards of food and quality. Also television in room on the nirmal channels was very fuzzy, picture was scrambled a lot.
Stayed 2 nights in Aug 2025

8/10 Good

Caio

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Overall great stay, with nice play area for kids, great 35 degrees swimming pool and Spa. Great location, and room amenities. Cons: beds not too comfortable to my taste, bedroom cleaning could be improved.
Stayed 1 night in Aug 2025

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! We had a good time and will definately be back - Just one downer being the service elevator was out of action.
Stayed 1 night in Aug 2025