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citizenM Rotterdam

4.0 star property

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Photo gallery for citizenM Rotterdam

Bar (on property)
View from property
Meeting facility
Staircase
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
Gelderse plein 50, Rotterdam, South Holland, 3011 WZ
  • Place, Oude Haven
    ‪1 min walk‬
  • Place, Markthal Rotterdam
    ‪4 min walk‬
  • Place, Erasmus Bridge
    ‪15 min walk‬
  • Airport, Rotterdam (RTM-Rotterdam The Hague)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior
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The price is €78
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The James Hotel Rotterdam

About this property

citizenM Rotterdam

Hotel with a restaurant, steps from Oude Haven
A restaurant, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center. Housekeeping is available on request.
CitizenM Rotterdam offers 151 accommodations with iPads and safes. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

CitizenM Rotterdam's great location gets high marks from our customers. During your stay, you're just a quick walk from Overblaak. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and 8 meeting rooms
  • Guests have great things to say about the location and the helpful staff
  • Steps from Oude Haven and 6 minutes by foot from Markthal Rotterdam
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 8 meeting rooms, and coworking spaces.

Public spaces have free WiFi. The business-friendly citizenM Rotterdam also features multilingual staff, coffee/tea in a common area, and express check-in.

This 4-star Rotterdam hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (75 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2013
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 29
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 6.50 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18.00 per person
  • Late check-out fee: EUR 29 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 81.92.82.212.B.06
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in. For any questions, please contact the property using the information on the booking confirmation.
Parking is available on a first-come, first-served basis. Parking reservations are not accepted.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

citizenM Inn Rotterdam
citizenM Rotterdam
Rotterdam citizenM
citizenM Rotterdam Hotel
citizenM Rotterdam Hotel
citizenM Rotterdam Rotterdam
citizenM Rotterdam Hotel Rotterdam

citizenM Rotterdam Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 690 out of 1004 reviews
Rating 8 - Good. 265 out of 1004 reviews
Rating 6 - Okay. 34 out of 1004 reviews
Rating 4 - Poor. 10 out of 1004 reviews
Rating 2 - Terrible. 5 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Michelle, West Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Close to transit and waterfront, the Markthal and tons of shopping. Comfortable stay.
Stayed 2 nights in Oct 2025

8/10 Good

IRSHAD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please do not leave anything in the room, the cleaning people wil take and you will not get back. Two times stay I forgot something in my room and the cleaning people did not return me.
Stayed 3 nights in Oct 2025

8/10 Good

IRSHAD

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
You can’t trust on cleaning people, if you forget something in the room you will never get back.
Stayed 5 nights in Oct 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time staying at the Citizen M in Rotterdam. I think it is perfect for a solo traveler, and well most likely stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

jinho

Stayed 7 nights in Oct 2025

10/10 Excellent

yosep

Stayed 1 night in Oct 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was always clean from our room, the dining area and all general areas.
My husband checking out the robot who did a great job of keeping the general areas’ floors clean.
Great bar where you could get a wide range of beverages, coffees, cappuccinos, teas plus a wonderful assortment of breakfast choices.
Stayed 3 nights in Oct 2025

8/10 Good

Aihe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Charles

Stayed 1 night in Oct 2025

10/10 Excellent

Darcy, Oshawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CitizenM was a dream! The anesthetic is so colourful and warmly invitiing. The Ambassadors go out their way to assist you and help in any way. Their courtesy, respect and helpfulness was always genuine. The girls were very knowledgeable about shopping and where to eat in the area and made great recommendations that helped make my trip so wonderfully complete! I would stay in this hotel again in a heartbeat and highly recommend it to everyone!
Stayed 2 nights in Sep 2025

10/10 Excellent

Pau

Stayed 2 nights in Aug 2025

10/10 Excellent

Omstavan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and they gave me a free early check-in
Stayed 2 nights in Sep 2025

10/10 Excellent

Hendrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing stay in an amazingly funky hotel. The room was a tad too small, but we chose to stay there. It is almost like a Japanese pod- hotel. The staff were superb and couldn’t have been more helpful. They couldn’t do enough and no demand/request was not satisfactorily executed. The hotel is absolutely in a prime location !!
Stayed 3 nights in Sep 2025

10/10 Excellent

Angus, Coquitlam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic!
Stayed 2 nights in Sep 2025

8/10 Good

IRSHAD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Rebecca, Newburyport

Stayed 1 night in Sep 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

IRSHAD AHMED

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

IRSHAD

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

IRSHAD AHMED

Business traveller
Liked: Property conditions & facilities, room comfort
Cleaning not good, under the TV dusty.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sofus

Liked: Staff & service, amenities, property conditions & facilities
The people the check in and the location!
Stayed 3 nights in Aug 2025

10/10 Excellent

Jason T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here - you will not regret it

Fresh off the train we checked in which was very fast. We went to our room immediately. What a great place. Very well organized for a smaller space. Plenty of room for two people's luggage. Very clean. Bathroom was nice and felt sanitized. The blackout shade on the window was amazing. They offer free filtered sparkling or still water in the bar/restaurant area. Just return the empty bottle and fill a new one. As much as you want. The bar area is nice and well kept. Staff were very friendly. Very walkable area. We felt safe the entire time we were there. Definitely recommend a stay here.
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, clean, modern, friendly staff. Would highly recommend and would stay again.
Stayed 1 night in Aug 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Funky high tech hotel

Great stay, friendly check in. REALLY High tech. TV went silent every half hour so is annoying. Hotel centrally located. Room bit small. Towels new and nice. Comfortable bed good shower. Good dining choice in area.
Stayed 1 night in Aug 2025

10/10 Excellent

IRSHAD AHMED

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025