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Ibis Rotterdam City Centre

3.0 star property

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Photo gallery for Ibis Rotterdam City Centre

Exterior
Exterior
Triple Room, 3 Single Beds
Exterior
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Parking available
  • Pet-friendly

Explore the area

View in a map
Wijnhaven 12, Rotterdam, 3011 WP
  • Place, Markthal Rotterdam
    ‪4 min walk‬
  • Place, Maritime Museum
    ‪6 min walk‬
  • Place, Erasmus Bridge
    ‪10 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪50 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed

Double Room, 1 Double Bed

8.4 out of 10
Very good
(22 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Twin Room, 2 Single Beds

9.4 out of 10
Exceptional
(11 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, 3 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Triple Room, 3 Single Beds

7.6 out of 10
Good
(7 reviews)
  • 28 sq m
  • Harbor view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • Harbor view
  • Sleeps 2
  • 1 Double Bed

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About this property

Ibis Rotterdam City Centre

Hotel with a restaurant, steps from Willemswerf
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Change of towels is available on request.
Ibis Rotterdam City Centre offers 139 accommodations with laptop-compatible safes and hair dryers. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Ibis Rotterdam City Centre. During your stay, you're just a quick walk from Markthal Rotterdam. Free WiFi in public areas, a restaurant, and a bar are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 50+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals
  • Steps from Willemswerf and 4 minutes by foot from Markthal Rotterdam
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, a vending machine, and multilingual staff are also featured at Ibis Rotterdam City Centre. Parking is available for a fee.

This 3-star Rotterdam hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to noon.
Ibis Rotterdam City Centre has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 24 per day)
  • Covered parking on site (EUR 24 per day)

Food and drink

  • Breakfast to-go available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to noon on weekends; EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Boat tours
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Hand-held showerhead
  • Handrails in stairways (90 centimetre high)
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 25.00
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 6.50 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Covered self parking fee: EUR 24 per day
  • Nearby parking fee: EUR 24 per day (33 ft away)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 25.00 (subject to availability)
  • Late check-out fee: EUR 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 3 stars.

Property is also known as

Ibis City Centre opening August 2014
Ibis City Centre opening August 2014 Hotel
Ibis City Centre opening August 2014 Hotel Rotterdam
Ibis Rotterdam City Centre opening August 2014
Ibis Rotterdam City Centre Hotel
Ibis Rotterdam City Centre
Ibis Rotterdam City Rotterdam
Ibis Rotterdam City Centre Hotel
Ibis Rotterdam City Centre Rotterdam
Ibis Rotterdam City Centre Hotel Rotterdam

Ibis Rotterdam City Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 440 out of 1012 reviews
Rating 8 - Good. 454 out of 1012 reviews
Rating 6 - Okay. 78 out of 1012 reviews
Rating 4 - Poor. 23 out of 1012 reviews
Rating 2 - Terrible. 17 out of 1012 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jake

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very efficient staff members on check in who helped effortlessly check in a big group of people. Well located. 10 minutes walk to city centre. Rooms were very good for the price they were.
Stayed 1 night in Jul 2025

6/10 Okay

Guojie

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness

Good location for chain hotel

Good location and easy to get around. The family room we stayed was not in good cleanness status. Good initiatives to swap house keeping for free drinks, make sure to ask the daily voucher if not offered. My friend family had all their daily vouchers at checkin and we had to ask after we learned this.
Park outside or using Red Apple garage with 24 euros per day
5min away market hall
One part of dirty carpet
Stayed 4 nights in Jul 2025

10/10 Excellent

Frandelet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly recommended this Hotel
Stayed 1 night in Jul 2025

8/10 Good

Sidonie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Was a nice stay, good location, close to supermarket and restaurants. Room was compact but workable, bed was comfy, tv was good size. Breakfast was OK, not a huge selection but good quality, especially scrambled egg. For most part was comfortable climate despite the heat (35+ degrees) but sadly on the final night the air con seemed to not be working so was too warm for me, but aside from that was a good stay.
Stayed 3 nights in Jun 2025

8/10 Good

Razi

Travelled with family
Liked: Cleanliness, staff & service
There was no queen bed although we booked it months ago. But excellent location for walking everywhere.
Stayed 2 nights in Jun 2025

10/10 Excellent

Joseph

Stayed 2 nights in Jun 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities
Good staff and breakfast. Also clean.
Stayed 2 nights in May 2025

10/10 Excellent

Brian

Stayed 3 nights in May 2025

8/10 Good

Salman Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very good staff was very nice area is very beautiful
Stayed 1 night in May 2025

10/10 Excellent

Matt

Liked: Cleanliness
Stayed 4 nights in May 2025

6/10 Okay

Betty

Travelled with group
Disliked: Amenities
Close to train & tram station, cube houses, etc. Unfortunately no heat, 1 skimpy bath towel, carpets had stains, basic bedding. No extras.
Stayed 1 night in May 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Compact but adequate room for a three night stay. Easy walk to Markthal. Very clean. Staff pleasant and friendly. Only downside was noisy people in nearby rooms but that wasn’t the hotel’s fault.
Stayed 3 nights in May 2025

10/10 Excellent

jamal

Stayed 2 nights in May 2025

6/10 Okay

Carmelo

Liked: Cleanliness
Disliked: Staff & service
The hotel was good. Rooms were nice and clean with airconditioning. The lobby was okay. Some of the staff were polite and helpful but others were not which did not sit well with some people in our party.
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
small hotel with small rooms centrally located. good breakfast and friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Calib And Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice and clean. Easy to get to from the train.
Stayed 1 night in Apr 2025

10/10 Excellent

K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff very helpful.
Stayed 3 nights in Apr 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property by the canal and not that far from public transportation.
Stayed 10 nights in Mar 2025

8/10 Good

Abdul Waseh

Stayed 1 night in Mar 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab stay!

Fab stay. Very pleased. It was in a good location. Room had everything you need.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very helpful and friendly ,very good location and very happy with the room ,will stay again 👍
Stayed 1 night in Mar 2025

6/10 Okay

David

Travelled with family
Liked: Staff & service
Cool location and a good price. Bed mattress is pretty cheap, but you get what you pay for. Love how the elevator says "VERDIEPING" on every floor. It's an ok hotel.
Stayed 2 nights in Feb 2025

6/10 Okay

james

Stayed 1 night in Feb 2025

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Aug 2024