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Mercure Rouen Centre Cathedrale

4.0 star property

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Photo gallery for Mercure Rouen Centre Cathedrale

A narrow cobblestone street lined with traditional half-timbered buildings, one with a visible storefront and another with a sign indicating a restaurant.
A modern bar area with a bar counter, stools, and a large screen.
A courtyard with a symmetrical garden layout and a Gothic-style building with large windows and intricate stonework.
A buffet with various baked goods, including pastries and bread, and a coffee station.
A hotel room with a bed, pillows, a hat, and a magazine.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
7 rue Croix de Fer, Accès Parking via Rue des Arsins, Rouen, Seine-Maritime, 76000
  • Place, Rouen Cathedral
    ‪1 min walk‬
  • Place, Gros Horloge
    ‪3 min walk‬
  • Place, Saint-Ouen Church
    ‪4 min walk‬
  • Airport, Rouen (URO-Rouen - Seine Valley)
    ‪19 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed with Sofa bed

A hotel room with a bunk bed and a single bed, both with white bedding. There is a yellow accent wall and a black section on the right.

Classic Double Room, 1 Double Bed with Sofa bed

9.2 out of 10
Wonderful
(12 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Classic Double Room, Multiple Beds

A hotel room with two beds, a yellow accent wall, a bedside lamp, and a framed picture on the wall.

Classic Double Room, Multiple Beds

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Privilege, Double Room, 1 Double Bed, Balcony

Privilege, Double Room, 1 Double Bed, Balcony

Privilege, Double Room, 1 Double Bed, Balcony

9.0 out of 10
Wonderful
(11 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Double Room, 1 Double Bed

A hotel room with a large bed, white bedding, a yellow accent wall, and a nightstand with a lamp.

Classic Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(46 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

8.4 out of 10
Very good
(16 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed (Cathedral View)

A modern living room with a grey sofa, blue curtains, and a glass coffee table.

Suite, 1 King Bed with Sofa bed (Cathedral View)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Mercure Rouen Centre Cathedrale

This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Mercure Rouen Centre Cathedrale offers 125 accommodations with minibars and safes. Satellite television is provided.

This Rouen hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Mercure Rouen Centre Cathedrale. During your stay, you're just a quick walk from Rue Saint-Romain. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and laundry facilities
  • Guests have great things to say about the location and the helpful staff
  • Steps from Rouen Cathedral and 4 minutes by foot from Church of Saint-Maclou
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A library, multilingual staff, and complimentary newspapers in the lobby are also featured at Mercure Rouen Centre Cathedrale. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Rouen hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 10 AM.
Mercure Rouen Centre Cathedrale has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 20 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10 AM for a fee: EUR 20 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • At least 80% organic food
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk, private entrance

Pets

  • Pets: EUR 30 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately EUR 20 per person
  • Self parking fee: EUR 20 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g., directions). For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Cathedrale
Mercure Cathedrale Hotel
Mercure Cathedrale Hotel Rouen Centre
Mercure Rouen Centre
Mercure Rouen Centre Cathedrale
Accor Rouen Centre Cathedrale
Mercure Rouen Centre Cathedrale Hotel Rouen
Mercure Rouen Centre Cathedrale Hotel
Mercure Rouen Cathedrale Rouen
Mercure Rouen Centre Cathedrale Hotel
Mercure Rouen Centre Cathedrale Rouen
Mercure Rouen Centre Cathedrale Hotel Rouen

Mercure Rouen Centre Cathedrale Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 554 out of 1008 reviews
Rating 8 - Good. 339 out of 1008 reviews
Rating 6 - Okay. 71 out of 1008 reviews
Rating 4 - Poor. 24 out of 1008 reviews
Rating 2 - Terrible. 20 out of 1008 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Gail

Liked: Cleanliness, staff & service
Location excellent, also recommend the breakfast - seemed good value.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, big rooms, friendly staff, nice buffet breakfast. Very good location, easy access to all the shops and restaurants. Onsite parking $.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and hotel clean, charming area to stay in. Totally worth the price
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, right next to cathedral and of arc museum. Parking could be better/ easier to find
Stayed 1 night in May 2026
Verified review

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was perfect. Location is amazing
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely breakfast. Very friendly staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near everything downtown. Enjoyed taking the fresh glass water bottles back to the room.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant hotel in an excellent location at the heart of the historic centre, immediately adjacent to a fine range of shops, cafes, restaurants and heritage attractions; 15 minutes from the station
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and well appointed room. Parking is tricky !
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An Absolutely fabulous location for a Hotel right in the historical centre of Rouen, Next door the the Famous Cathedral and Christmas Market. We could not ask for a better hotel, it was Brilliant.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Alisa

Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant staff, great location, and a small gift for Valentine’s day, it was lovely :)
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Hugh

Cathedral and shops very close
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

christophe

Liked: Cleanliness, staff & service, amenities
Very courteous and welcoming staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

KARL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good. You should warn guest if they are driving to phone the hotel and get directions into garage. Gps will take you on circles.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
My only complaint was no desk and chair to read and work at.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Fawaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location. Great staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Very friendly staff...super efficient check in/out. Location perfect for a City break....you can walk anywhere in a few minutes!
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

DENISE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location for all tourist attractions very friendly staff
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Ana

Liked: Cleanliness
Disliked: Staff & service, amenities
Hôtel was good but the staff was not. We had a hard time finding the parking and no one was able to help
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay convenient to the to all there is to see
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. Staff helpful and friendly.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Great location and being able to park under the hotel was great. Only feedback that we seemed to be charged for the tea/coffee from the machine in the lounge area. Staff on reception very helpful
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff were very kind and helpful.
Stayed 1 night in Aug 2025