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Gaylord Palms Resort & Convention Center

4.0 star property

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Photo gallery for Gaylord Palms Resort & Convention Center

3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Property video
Exterior
View from property
Front of property – evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Air-conditioning
  • Gym

Explore the area

View in a map
6000 West Osceola Parkway, Kissimmee, FL, 34746
  • Place, Old Town
    ‪2 min drive‬
  • Place, Wizardz Magic Theater
    ‪2 min drive‬
  • Place, Fun Spot America
    ‪2 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪25 min drive‬

Room options

View all photos for Guest room, 2 Queen, Main Atrium view, Balcony

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Main Atrium view, Balcony

8.4 out of 10
Very good
(9 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Bedroom Deluxe Suite, 1 King, Sofa bed

1 Bedroom Deluxe Suite, 1 King, Sofa bed

1 Bedroom Deluxe Suite, 1 King, Sofa bed

8.0 out of 10
Very good
(1 review)
  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Guest room, 2 Queen, Florida view, Emerald Bay

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Florida view, Emerald Bay

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Bedroom Executive Suite, 1 King, Sofa bed

1 Bedroom Executive Suite, 1 King, Sofa bed

1 Bedroom Executive Suite, 1 King, Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Guest room, 1 King, Florida view

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 1 King, Florida view

8.8 out of 10
Excellent
(51 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Guest room, 2 Queen, Main Atrium view, Emerald Bay, Balcony

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Main Atrium view, Emerald Bay, Balcony

8.8 out of 10
Excellent
(5 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 1 King, Main Atrium view, Balcony

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 1 King, Main Atrium view, Balcony

10.0 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Guest room, 2 Queen, Atrium view, Balcony

Exterior

Guest room, 2 Queen, Atrium view, Balcony

9.2 out of 10
Wonderful
(24 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 1 King, Atrium view, Balcony

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 1 King, Atrium view, Balcony

9.4 out of 10
Exceptional
(20 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Guest room, 1 King, Florida view, Emerald Bay

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 1 King, Florida view, Emerald Bay

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Guest room, 1 King, Main Atrium view, Emerald Bay, Balcony

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 1 King, Main Atrium view, Emerald Bay, Balcony

7.0 out of 10
Good
(4 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Guest room, 2 Queen, Florida view

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Florida view

9.4 out of 10
Exceptional
(82 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 2 Queen, Water Park view, Gulf Coast Tower

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Water Park view, Gulf Coast Tower

9.0 out of 10
Wonderful
(14 reviews)
  • Park view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 2 Queen, Florida view, Gulf Coast Tower

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Florida view, Gulf Coast Tower

9.2 out of 10
Wonderful
(5 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 2 Queen, Main Atrium view, Balcony (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Main Atrium view, Balcony (Mobility Accessible, Tub)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 2 Queen, Main Atrium view, Emerald Bay, Balcony (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Main Atrium view, Emerald Bay, Balcony (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 2 Queen, Florida view, Gulf Coast Tower (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Florida view, Gulf Coast Tower (Hearing Accessible)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 2 Queen, Water Park view, Gulf Coast Tower (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Water Park view, Gulf Coast Tower (Hearing Accessible)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 1 King, Atrium view, Balcony (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 1 King, Atrium view, Balcony (Mobility Accessible, Roll-in Shower)

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Guest room, 1 King, Main Atrium view, Emerald Bay, Balcony (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 1 King, Main Atrium view, Emerald Bay, Balcony (Mobility Accessible, Roll-in Shower)

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Guest room, 2 Queen, Florida view, Gulf Coast Tower (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Florida view, Gulf Coast Tower (Mobility Accessible, Roll-in Shower)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 2 Queen, Water Park view, Gulf Coast Tower (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Water Park view, Gulf Coast Tower (Mobility Accessible, Roll-in Shower)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Gaylord Palms Resort & Convention Center

This smoke-free hotel features 6 restaurants, 3 outdoor pools, and a full-service spa. Additionally, a water park (surcharge), 2 bars/lounges, and a health club are onsite. Housekeeping is available on request.
Gaylord Palms Resort & Convention Center offers 1718 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Smart televisions come with premium cable channels, pay movies, and Netflix.

Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

A health club and a water park (surcharge) with waterslides are featured at the hotel. 3 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the pool at Gaylord Palms Resort & Convention Center. During your stay, you'll be within walking distance of Old Town. Features include 3 outdoor pools, 6 restaurants, and 2 bars.
  • Drinking and dining options include 6 restaurants, 2 coffee shops/cafes, a poolside bar, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Splash around at the water park with a waterslide or swim in the 3 outdoor pools
  • Indulge with facials, manicures and pedicures, or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the family-friendly amenities and the pool
  • 5 minutes by car from Celebration Golf Club and 10 minutes from Disney Springs™
  • Airport shuttle service available for a fee
Gaylord Palms Resort & Convention Center offers its guests a full-service spa, a water park (surcharge), 3 outdoor swimming pools, and 2 hot tubs. There are 6 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar.

Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this hotel measures 406660 square feet (37780 square meters) and includes a conference center. A children's pool, a health club, and a sauna are also featured at the family-friendly Gaylord Palms Resort & Convention Center. Parking is available for a fee. A complete renovation of Gaylord Palms Resort & Convention Center was completed in January 2025.

This 4-star Kissimmee hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Old Hickory Steakhouse - This steakhouse serves dinner only.
MOOR - This seafood restaurant serves lunch and dinner. Open daily.
Villa de Flora - This family restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, and dinner. A children's menu is available. Open daily.
Wreckers Sports Bar - This sports bar specializes in American cuisine and serves lunch and dinner. Open daily.
SandBar - This family restaurant specializes in American cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Limo/town car service
  • Parking on site (USD 40 per night)
  • Valet parking on site (USD 55 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 35 for adults and USD 17 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 6 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • MOOR
  • Old Hickory Steakhouse
  • SandBar
  • Villa de Flora
  • Wreckers Sports Bar

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • Arcade/game room
  • Bodyboard
  • Children's pool
  • Full-service spa
  • Health club
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Water park
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (406,660 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Smooth flooring in room
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - January 2025
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Pay films
  • Smart TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 4 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 51.53 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access
  • Pool access
  • Shuttle service
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 35 for adults and USD 17 for children
  • Fee for in-room wired internet: USD 14.99 per day (rates may vary)
  • Self parking fee: USD 40 per night
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gaylord Palms
Gaylord Palms Kissimmee
Gaylord Palms Resort
Gaylord Palms Resort Kissimmee
Palms Gaylord
Gaylord Palms Hotel Kissimmee
Gaylord Palms Orlando
Gaylord Palms Resort Orlando
Gaylord Resort
Gaylord Palms Resort Orlando
Gaylord Palms Orlando
Gaylord Palms Resort Convention Center

Gaylord Palms Resort & Convention Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1179 out of 1497 reviews
Rating 8 - Good. 154 out of 1497 reviews
Rating 6 - Okay. 76 out of 1497 reviews
Rating 4 - Poor. 38 out of 1497 reviews
Rating 2 - Terrible. 50 out of 1497 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

natacha

Stayed 1 night in Dec 2025

10/10 Excellent

David, Boynton Beach

Stayed 1 night in Jan 2026

4/10 Poor

Josefina

Stayed 2 nights in Jan 2026

10/10 Excellent

Chip

Stayed 1 night in Jan 2026

6/10 Okay

Danielle, Brooksville

Stayed 2 nights in Jan 2026

2/10 Terrible

Michael

Liked: Cleanliness, staff & service, amenities
I understand this is an expensive hotel and I have stayed at places that are over $1k per night but charging $450 a night and $40 for parking which was disclosed and I had no issue with was fine. But then to nickle and dime we with a $45 per day resort fee is just stupid and not what I would come to expect from a "high end" hotel. Pick a lane either be a expensive hotel or rack up fees that you arent going to let people know about in the beginning dont be so shady and do both. I really wanted to say I liked the hotel but this leaves such a bad taste in my mouth that I would never feel comfortable coming here again or ever recommding this place to anyone.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ryan

Stayed 2 nights in Jan 2026

10/10 Excellent

Jenny

Stayed 1 night in Dec 2025

10/10 Excellent

Gerardo

Stayed 3 nights in Jan 2026

10/10 Excellent

CLYDE

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything and everyone were great
Stayed 4 nights in Jan 2026

10/10 Excellent

Lazaro

Stayed 2 nights in Dec 2025

10/10 Excellent

Nicholas

Stayed 3 nights in Dec 2025

10/10 Excellent

beth

Liked: Cleanliness, amenities, property conditions & facilities
Yes room was great good view
Stayed 3 nights in Jan 2026

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Mireille

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful resort! We stayed there for a couple of days for new year and we had a lot of fun especially my kids.
Stayed 3 nights in Dec 2025

10/10 Excellent

Matthew, Sebring

Stayed 1 night in Dec 2025

10/10 Excellent

Margaret

Stayed 1 night in Dec 2025

10/10 Excellent

Amir

Liked: Cleanliness, amenities, property conditions & facilities
Clean and entertaining
Stayed 1 night in Dec 2025

10/10 Excellent

Brittany

Stayed 1 night in Jan 2026

2/10 Terrible

Susan

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Way too many people. Waited to check in >30 minutes. I didn’t realize I was going to Disney Jr. the ICE show was interesting but a giant fail in terms of $ and time. The absolute best thing was the Cobb Salad at the Sports Bar. I can still taste how great it was.Having to,wait in line for everything, even breakfast. Room never got made (not their fault, there weren’t enough staff). We did get towels and water from friendly cleaning staff. They were overwhelmed. Too big, just too big for me.
Stayed 2 nights in Dec 2025

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it! It’s an awesome hotel
Stayed 3 nights in Dec 2025

10/10 Excellent

Yanet

Liked: Cleanliness, staff & service, property conditions & facilities
Bello todo
Stayed 1 night in Dec 2025

10/10 Excellent

Eliovel

Liked: Cleanliness, property conditions & facilities
Great
Stayed 2 nights in Jan 2026

8/10 Good

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Like it for a day or two, gets crowded and it enough food options
Stayed 7 nights in Dec 2025

8/10 Good

valeria

Stayed 2 nights in Dec 2025

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