Grand Beach Hotel Surfside

4.5 star property
VIP Access

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Photo gallery for Grand Beach Hotel Surfside

3 outdoor pools, pool umbrellas, pool loungers
Exterior
Lobby sitting area
View from property
Egyptian cotton sheets, premium bedding, minibar, in-room safe

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
9449 Collins Avenue, Surfside, FL, 33154
  • Place, Surfside Beach
    ‪2 min walk‬
  • Place, Bal Harbour Shops
    ‪5 min walk‬
  • Place, Bal Harbour Beach
    ‪6 min walk‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Room, Multiple Beds, Ocean View (2 Bedroom Suite Ocean Front King King)

  • Ocean view
  • 100 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Standard Suite, 2 Double Beds (Standard Double Suite)

9.6 out of 10
Exceptional
(11 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Standard Suite, 1 King Bed (Standard King)

8.4 out of 10
Very good
(18 reviews)
  • City view
  • 38 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Standard Suite, 1 King Bed, City View (Sunset View King)

8.0 out of 10
Very good
(11 reviews)
  • Bay view
  • 39 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Room, 1 Queen Bed, Accessible (ADA Accessible Sunset View Queen)

10.0 out of 10
Exceptional
(2 reviews)
  • Bay view
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

Room, Multiple Beds, Ocean View (2 Bedroom Suite Oceanfront King 2 Dbl)

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 100 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

Room, 3 Single Beds (Partial Oceanview 2 Bedroom Queen Dbl)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 100 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Single Beds
  • Free Wi-Fi

Room, 2 Bedrooms, City View (Two Bedroom Sunset View King King)

7.4 out of 10
Good
(3 reviews)
  • Bay view
  • 92 sq m
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

Standard Suite, 1 King Bed, Ocean View (Ocean Front King)

8.4 out of 10
Very good
(14 reviews)
  • Ocean view
  • 40 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Standard Suite, 1 King Bed (Ocean View King)

7.6 out of 10
Good
(15 reviews)
  • Ocean view
  • 38 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Standard Suite, 1 King Bed, Pool View (Pool View King)

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Room, 1 Queen Bed, Accessible (Pool View Queen ADA)

7.0 out of 10
Good
(2 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

Room, 1 Queen Bed, Accessible (ADA Accessible Ocean Front Queen)

  • Ocean view
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

Room, 1 Queen Bed, Accessible (ADA Accessible Ocean View Queen)

  • Ocean view
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

Room, Multiple Beds (2 Bedroom Sunset View King Queen)

  • Bay view
  • 93 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

Room, Multiple Beds (Partial Ocean View Two Bedroom King)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 93 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

Room, Multiple Beds, Ocean View (2 Bedroom Oceanfront King / Queen)

  • Ocean view
  • 93 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

Similar properties

About this property

Grand Beach Hotel Surfside

Spend the day catching some rays at the beach, relaxing by one of Grand Beach Hotel Surfside's 3 outdoor swimming pools, or pampering yourself at the full-service spa.
Grand Beach Hotel Surfside offers 268 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

3 outdoor swimming pools and 4 hot tubs are on site. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Grand Beach Hotel Surfside's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Surfside Beach. Enjoy features like free WiFi in public areas, plus 3 outdoor pools and a full-service spa.
  • Free WiFi
  • Enjoy international cuisine and a beachfront location while dining at La Plague
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the 3 outdoor pools or soak in the 4 hot tubs
  • Indulge with manicures and pedicures, body scrubs, or Swedish massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the beach and the location
  • Steps from Surfside Beach and 5 minutes by foot from Bal Harbour Shops
Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Grand Beach Hotel Surfside you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This Mediterranean hotel also offers a fitness center, a garden, and a terrace. You'll have access to the outdoor pool at a partner property. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Surfside hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.
La Plague - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Sky Bar - This rooftop bar specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.
Lobby Poolside Bar - This poolside lobby lounge specializes in international cuisine and serves lunch and light fare. Happy hour is offered. Open daily.
Market Place - This coffee shop specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 58 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: USD 39 for adults and USD 22 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Plague
  • Lobby Poolside Bar
  • Market Place
  • Sky Bar

Things to do

  • 3 outdoor pools
  • 4 hot tubs
  • Full-service spa
  • Gym
  • Outdoor pool (guest access)

Family friendly

  • 3 outdoor pools
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 9,000 square feet of conference space
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 12 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas (fines apply)
  • Mediterranean architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • IPod dock

Food and drink

  • Chef service
  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 66.60 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Fitness center access
  • Fitness/yoga classes
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 39 for adults and USD 22 for children
  • Valet parking fee: USD 58 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place an authorization for 1 night room and tax for any bookings where payment for the stay will be made on site instead of at the time of booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Beach Hotel Surfside
Grand Beach Surfside
Surfside Grand Beach Hotel
Grand Beach Hotel
Grand Beach
Grand Beach Surfside Surfside
Grand Beach Hotel Surfside Hotel
Grand Beach Hotel Surfside Surfside
Grand Beach Hotel Surfside Hotel Surfside

Grand Beach Hotel Surfside Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 516 out of 1008 reviews
Rating 8 - Good. 177 out of 1008 reviews
Rating 6 - Okay. 110 out of 1008 reviews
Rating 4 - Poor. 84 out of 1008 reviews
Rating 2 - Terrible. 121 out of 1008 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Charles, Brooklyn

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Not well cleaned rooms where filthy and beyond terrible service and customer service
Stayed 4 nights in Feb 2026

8/10 Good

yasmin

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The front desk, pools and outdoor areas are very nice. The housekeeping was horrible. Nobody came to clean our room and after two days I had to call to request. Even when they came, it was very quick. The floors weren’t cleaned for five days and our feet were black by the time we left. The room was full of sand. They didn’t even come to collect the dirty towels or give us new ones and we had to call down for paper towel. There was dust on the floorboards and lamps. For the money we paid I was expecting the rooms to be cleaner. The seagulls on the beach were crazy. Very aggressive. They were stealing food and not afraid of humans. One came so close to me i felt the wings and feet graze my head! Another bird stole my sunscreen thinking it was food.
Stayed 4 nights in Feb 2026

6/10 Okay

Jonathan

Stayed 3 nights in Jan 2026

8/10 Good

ISAAC

Liked: Cleanliness, property conditions & facilities
Great location nice rooms beautiful Property
Stayed 5 nights in Jan 2026

6/10 Okay

Miriam

Travelled with family
Disliked: Cleanliness
Cleanliness Public bathrooms are not maintained at all One room had room fragrance to cover up Not a pleasant scent Insufficient seating in lobby If the hotel is full of guests why cordon off couch seating???
Stayed 3 nights in Feb 2026

2/10 Terrible

Bracha

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Late check in 8pm , room dirty , bedroom furniture broken , bathroom old , amenities are terrible
Stayed 6 nights in Jan 2026

6/10 Okay

Edward, Great Neck

Travelled with partner
The room was not in good condition for the price.
Stayed 4 nights in Dec 2025

6/10 Okay

Patricia

Travelled with group
Liked: Cleanliness
Disliked: Amenities
On the upside staff was pleasant and helpful, there were just not nearly enough of them around. There was seldom staff at the upstairs adult pool and guests regularly brought their children to the adult area. Additionally, there were children running through the lobby, unsupervised by parents or checked by staff. The facility was well maintained but dated. It was not the most expensive hotel in the area but for 800+/night, I expected more.
Stayed 4 nights in Jan 2026

10/10 Excellent

Robert, COOKSTOWN

Stayed 2 nights in Jan 2026

4/10 Poor

Jason

Travelled with group
Liked: Amenities, property conditions & facilities
Staff is awful. So poorly trained. They didn’t clean our room for 2 days and even then I had to beg. The front desk blamed guests for “over using the bathroom” by the lobby. No accountability. Middle elevator has been broken for 2 years +. Great location and nice hotel but the poor service just isn’t worth it.
Stayed 3 nights in Jan 2026

10/10 Excellent

Sanaz

Stayed 3 nights in Jan 2026

4/10 Poor

Alyssa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room not made up every day. Had to call. Two elevators work, often takes 8-10 mins to go up or down. Short staffed at lobby desk, housekeeping. Such poor experience for the basics of such an expensive hotel. Requested a manager to speak to “one would get back to us” and “noted housekeeping issue” in my file. It used to be a lovely hotel
Stayed 5 nights in Jan 2026

2/10 Terrible

Sigalit

Travelled with family
Disliked: Cleanliness, amenities
I was very unhappy with my experience this time around our rooms were not cleaned one day. They cleaned our room at 6 PM when I asked them to change my sheets. They said it wasn’t possible. I got really frustrated. I offered them a tip and then all of a sudden there were sheets. The service was terrible
Stayed 6 nights in Jan 2026

4/10 Poor

Andrew

I a
Stayed 4 nights in Jan 2026

10/10 Excellent

Joseph, Cedarhurst

Liked: Cleanliness, amenities, property conditions & facilities
Great room great staff great amenities
Stayed 4 nights in Jan 2026

6/10 Okay

Deborah

Liked: Amenities
One elevator was broken the whole time I never saw any one working on it . The phone service was awful
Stayed 3 nights in Jan 2026

10/10 Excellent

Jonathan, North Miami Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A+
Stayed 1 night in Jan 2026

4/10 Poor

Nora

Travelled with partner
Super bummed by this overall experience. Overall a super nice location and enjoyed the adults only pool! When we were arrived they said they would be bringing us a bottle of wine for being an Expedia VIP member. Never arrived despite following up at the front desk. The elevator wait was at least ten minutes every time you needed to go up or down. Countless people complaining about it every time! At check in we were told the Sky Bar would be open from 2:00-9:00. We made plans and were going to start our evening up there. Got there at 5 and it was closed. No signs, no explanations, staff didn't know why. We texted the personal concierge multiple times and never got a response back. Sinks not draining, missing housekeeping supplies, etc. Overall really disappointed that we chose this place for our trip
Stayed 3 nights in Jan 2026

2/10 Terrible

Majid, North Miami

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty rooms, Unfriendly staff Noisy
Stayed 2 nights in Jan 2026

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities
Wonderful staff
Stayed 3 nights in Jan 2026

4/10 Poor

Mark

Stayed 3 nights in Jan 2026

10/10 Excellent

Tamer Wagih, cairo

Stayed 4 nights in Jan 2026

2/10 Terrible

Victoria

Business traveller, Travelled with partner
Liked: Cleanliness
In side the room not possible to sleep with very loud noise ac horrible couldn’t sleep at all
Stayed 3 nights in Jan 2026

2/10 Terrible

Joise

Stayed 6 nights in Jan 2026

2/10 Terrible

Joshua

Terrible hotel
Stayed 8 nights in Dec 2025