2/10 Terrible
Graham
Travelled with family
6 Sept 2025
Don’t stay here if your car is over 1.9m
We never got to stay even though the hotel kept our non-refundable payment. We only discovered after booking & paying that the on site car park had a height restriction of 1.9m and because we were travelling home from holiday we had a roof box on the car taking us over the limit.
That would have been ok if there was anywhere else to park. Seems all car parks in Dijon have the same 1.9m limit.
I rechecked the listing on hotels.com and saw that it did mention a height restriction but no detail about how high. As Dijon is a popular stop off point for holidaymakers travelling back from the south of France I can’t believe I’m the first to hit this issue, it would be nice to see more explicit height guidelines and alternative parking options highlighted.
I tried reaching out to the hotel for local knowledge of where to park but got radio silence back.
I had no choice but to cancel and lose my money. I contacted the hotel pleading for them to be merciful and refund on this occasion but again nothing in reply.
Both the hotel and hotels.com have ignored me. I still had to pay city taxes when I didn’t stay it would have been nice to see that payment returned at a minimum.
Graham
Stayed 1 night in Aug 2025



















