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ibis Styles Saint-Jean-de-Luz Donibane

3.0 star property

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Photo gallery for ibis Styles Saint-Jean-de-Luz Donibane

Terrace/patio
Fitness facility
Garden
Classic Room, 2 Single Beds
Family Room, 1 Double Bed with Sofa bed (Classic)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
4 Avenue de Layats, Saint-Jean-de-Luz, Pyrenees-Atlantiques, 64500
  • Place, Littoral Paul Jovet Botanical Garden
    ‪19 min walk‬
  • Place, St-Jean-de-Luz Beach
    ‪3 min drive‬
  • Place, Les Flots Bleus
    ‪3 min drive‬
  • Airport, Biarritz (BIQ-Pays Basque)
    ‪13 min drive‬

Room options

View all photos for Triple Room, Multiple Beds

Down duvets, in-room safe, desk, laptop workspace

Triple Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, 1 Double Bed with Sofa bed (Classic)

Family Room, 1 Double Bed with Sofa bed (Classic)

Family Room, 1 Double Bed with Sofa bed (Classic)

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

ibis Styles Saint-Jean-de-Luz Donibane

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and conference space are onsite.
Ibis Styles Saint-Jean-de-Luz Donibane offers 60 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters. 43-inch LED televisions come with premium satellite channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at ibis Styles Saint-Jean-de-Luz Donibane, you'll be within walking distance of Bay of Biscay. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free breakfast served daily
  • Free WiFi
  • Enjoy garden views while dining at DONIBANE
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Port of Saint-Jean-de-Luz Ciboure and a few minutes from Church of St-Jean-Baptiste
  • Pets welcome for a fee
Ibis Styles Saint-Jean-de-Luz Donibane offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 861 square feet (80 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly ibis Styles Saint-Jean-de-Luz Donibane.

This 3-star Saint-Jean-de-Luz hotel is smoke free.

Guests are served free breakfast daily.
DONIBANE - Overlooking the pool and garden, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available daily
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • DONIBANE

Things to do

  • Bowling alley
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Bowling alley
  • Cot (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 861 square feet of conference space
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch LED TV with premium satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per accommodation, per night
  • Weight limit: 22 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per night.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in March and close in December.
  • Pool access available from 6:30 AM to 10:30 PM.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Donibane
Donibane Saint-Jean-de-Luz
Hotel Donibane
Hotel Donibane Saint-Jean-de-Luz
Hotel Donibane SaintJeandeLuz
Hotel Donibane
Hôtel Donibane Saint Jean de Luz
Hôtel Donibane Saint-Jean-de-Luz by Accor Hotel
Hôtel Donibane Saint-Jean-de-Luz by Accor Saint-Jean-de-Luz

ibis Styles Saint-Jean-de-Luz Donibane Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 197 out of 435 reviews
Rating 8 - Good. 181 out of 435 reviews
Rating 6 - Okay. 46 out of 435 reviews
Rating 4 - Poor. 10 out of 435 reviews
Rating 2 - Terrible. 1 out of 435 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An enjoyable stay

a wonderful welcome great food
Stayed 1 night in Jul 2023
Verified

6/10 Okay

Gwendolyn

The first room #16 was totally unacceptable with damp and mold settling around the vent. Not at all what we were expecting. After complaining we were upgraded to the largest room in the hotel which is what we thought we would get in the first place. The best part of the experience was meeting the chef, Olivier Lataste who created sumptuous meals for us.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Emre

Liked: Cleanliness, staff & service, property conditions & facilities
Odalar yeterli. Kahvaltı çok iyiydi. Merkeze arabayla 7-8 dakikalık mesafede.
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Silvia

Liked: Cleanliness
Disliked: Staff & service, room comfort

Hotel no adecuado para estancias largas

Lo único bueno del hotel es la limpieza y la zona de la piscina. Las habitaciones son muy pequeñas. el desayuno un desastre ( se acababa el pan, los huevos, leche de la maquina etc y no lo reponían). La gente de la recepción sólo hablaba francés ( ni inglés ni español) a excepción de una persona. No recomendable para vacaciones familiares
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Sandrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très calme bien que situé au bord d’une 2 voies. Jardin agréable, très vert grande piscine. Personnel très sympa. Mention spéciale pour Damien le barman très sympa
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Sandrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très agréable, les gens très agréable restauration excellent la chambre propre, mais il y a une odeur d’humidité à revoir
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonjour oui et nous avons apprécié le restaurant de l’hôtel une qualité au niveau de la nourriture rien à dire de l’entrée au dessert merci beaucoup au personnel super agréable
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Lorena

Disliked: Cleanliness

Mejorable

Dejaba la habitación a las 9.30 de la mañana y llegaba a las 15.30 y aun estaba sin hacer. Me quisieron cobrar de más al irme.Menos mal que tenía guardada la reserva con el precio final. Un día en el desayuno no había nada, ni platos, ni café, ni bollería.Se terminó todo y nadie reponía nada y los clientes no dábamos crédito.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Charles-pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très agréable

Hotel facile a trouver avec un accueil agréable et un parking dans l’enceinte de l’hôtel. Au restaurant une carte sympa avec un choix simple mais varié. De l’entrée au dessert, plusieurs possibilités…. Fait maison !
Stayed 1 night in May 2025
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon établissement

Parfait. Personnel sympa et accueillant. Établissement propre et agréable. Chambre très accueillante. Bonne literie. Dommage que les prix de la restauration soit un peu élevée, mais de bonne qualité.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Jean-Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil agréable ,renseignements précis . Les chambres très propres avec une literie confortable. ainsi qu'un confort phonique appréciable . J'emets également un avis très favorable sur les menus proposés en restauration . A retenir .
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Mélanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super séjour, personnel très accueillant, chambre confortable et propre. Restaurant top
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Zouhir

Liked: Staff & service, property conditions & facilities, room comfort
Las instalaciones estan cuidadas y tiene una estetica cuidada, tiene un lidl enfrente, gasolineras y sitios para pasear aparte super cerca de la autovia, a 10 o 15 min de la frontera de francia con españa super bien para descansar de un largo viaje.
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Marion

Liked: Staff & service

Voyage professionnel

Le personnel de l'hôtel est super, accueillant et souriant. J'ai super bien dormi (le but d'une chambre d'hôtel) Point + : salle de sport ouverte 24h/24 Électricité disonctionnelle dans ma chambre, ni de bouilloire (café/tisane/thé), ni de petit bureau. Pour un hôtel à 129€ la nuit c'est un peu dommage. Le petit déjeuner n'était pas bon.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

JEAN PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Séjour très agréable sur un espace naturel aéré et convivial Très bonne cuisine et petit déjeuner riche et varié, chambre très propre et simplement élégante
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Jean Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait en tout... et même un peu plus.

Qualité de l'accueil, literie confortable, restaurant pour le dîner et super petit-déjeuner, tout dans ce séjour a été parfait. Par ailleurs, le petit plus a été le fait de pouvoir procéder à la recharge de notre véhicule hybride sur des bornes mises gracieusement à la disposition de la clientèle. Bref, dès lors que nous devrons revenir sur Saint-jean de Luz, nous choisirons l'hôtel DONIBANE.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait ! Très bon rapport qualité prix

Nous avons aimées Réceptionniste au top !
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

TRES BIEN

Excellent accueil, repas et petit déjeuner parfaits, nuit au calme sur une très bonne literie. Parking sécurisé. C'est notre deuxième séjour ; je recommande
Stayed 1 night in Jan 2024
Verified

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente desayuno, bonita instalación. En terminos generales - muy buena atención, con excepción de la señora manager, encargada del comedor, que estaba siempre estresada y aparentemente malhumorada. Mucho personal (en relación con la cantidad de huesped) durante el desayuno, creando innecesariamente un ambiente agitado.
Stayed 4 nights in Nov 2023
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Très bon restaurant, en contrepartie des chambres très mal insonorisée. On entend tout le temps du bruit de partout entre les chambres d’à cotés ou du dessus… Ne recommande pas cet hôtel
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Corinne

Liked: Cleanliness, amenities, property conditions & facilities
Très bon rapport qualité prix, personnel et espaces intérieurs extérieurs très agreables
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

María José

Liked: Cleanliness, staff & service, property conditions & facilities
El jardín e instalaciones muy coquetas y prácticas. La habitación con un tamaño grande para los 4 y nuestro perro. La comida del restaurante buena pero eran muy lentos en servir. La piscina una gozada con el agua climatizada. Repetiremos, hemos estado muy a gusto
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel Donibane

Hôtel très agréable personnel et services de qualité
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Hôtel situé en périphérie du centre ville, agréablement surprise l'établissement situé entre un Lidl et une polyclinique sur une route passante n'est finalement pas si bruyant. Parking appréciable Les chambres sont bien insonorisées. Cadre agréable terrasse jardin potager Personnel au top La piscine a été une belle surprise tout comme le restaurant et le buffet du petit déjeuner copieux avec beaucoup de choix. Nous y reviendrons
Stayed 1 night in Aug 2023