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Holiday Inn Express Saint John Harbour Side by IHG

4.0 star property

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Photo gallery for Holiday Inn Express Saint John Harbour Side by IHG

Exterior
Exterior
Reception
Indoor pool
Suite, 1 King Bed

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
400 Main Street, Saint John, NB, E2K4N5
  • Place, Lord Beaverbrook Rink
    ‪3 min walk‬
  • Place, Market Square
    ‪12 min walk‬
  • Place, TD Station
    ‪16 min walk‬
  • Airport, Saint John, NB (YSJ)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Premium bedding, down duvets, desk, iron/ironing board

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(25 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(4 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, desk, iron/ironing board

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(114 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Non Smoking

Premium bedding, down duvets, desk, iron/ironing board

Standard Room, Non Smoking

10.0 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Roll-in Shower (Mobility Accessible)

Premium bedding, down duvets, desk, iron/ironing board

Standard Room, 1 Queen Bed, Roll-in Shower (Mobility Accessible)

9.2 out of 10
Wonderful
(5 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.2 out of 10
Wonderful
(18 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express Saint John Harbour Side by IHG

Hotel in Saint John with an indoor pool and free breakfast
This smoke-free hotel features an indoor pool, a fitness center, and a hot tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Saint John Harbour Side by IHG offers 94 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves.

This Saint John hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express Saint John Harbour Side by IHG. During your stay, you're just a quick walk from Lord Beaverbrook Rink. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Lord Beaverbrook Rink and 7 minutes by foot from Fort Howe
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Express Saint John Harbour Side by IHG offers its guests an indoor pool, a hot tub, and a fitness center. WiFi and wired Internet are free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is available daily. Event space at this hotel measures 3283 square feet (305 square meters) and includes conference space. The business-friendly Holiday Inn Express Saint John Harbour Side by IHG also features a vending machine, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This 4-star Saint John hotel is smoke free.

Guests are served free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3,283 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 20.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Holiday Inn Express Harbour Side
Holiday Inn Express Harbour Side Hotel
Holiday Inn Express Harbour Side Hotel Saint John
Holiday Inn Express Saint John Harbour Side
Holiday Inn Express Saint John Harbour Side Hotel
Inn Express Harbour Side

Holiday Inn Express Saint John Harbour Side by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 723 out of 1001 reviews
Rating 8 - Good. 209 out of 1001 reviews
Rating 6 - Okay. 41 out of 1001 reviews
Rating 4 - Poor. 16 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the breakfast was excellent, lots of parking. Would stay here again!
Stayed 1 night in Nov 2025

8/10 Good

Samuel

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Yes. Good. The hostess at breakfast was super nice.
Stayed 1 night in Oct 2025

10/10 Excellent

Tammy, NEW GLASGOW

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff and ease, rooms were great and the pub down under is great and within walking out the back door
Stayed 2 nights in Oct 2025

10/10 Excellent

Greg

Liked: Cleanliness, amenities
Everything was better than expected
Stayed 2 nights in Oct 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean, modern and efficient. The parking was a bit cramped, but accommodations were made for all. Overall a very nice overnight travel stay.
Stayed 1 night in Oct 2025

6/10 Okay

Ali, yellowknife

Liked: Property conditions & facilities
Disliked: Staff & service
The staff in reception section need to be improved
Stayed 2 nights in Oct 2025

10/10 Excellent

Louisa

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean!
Stayed 1 night in Oct 2025

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool was nice, hot tub was hot Beds very comfortable
Stayed 1 night in Oct 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service
Friendly, helpful staff. Clean room. Uncomfortably soft/mushy bed.
Stayed 1 night in Oct 2025

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with a very comfortable bed. Really appreciate the black out curtains. Staff at the front desk were very pleasant for both check in and out.
Stayed 1 night in Oct 2025

8/10 Good

Jean-Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Room
Stayed 1 night in Oct 2025

10/10 Excellent

Kerri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Very nice hotel love all the bright colors very welcoming. The night clerk was amazing quick check in. Room was nice what I expected. Breakfast is good. Good variety. The pancake machine actually makes a decent sized pancake not a little dollar sizes. Staff for breakfast was very nice on top of picking up things very clean. Pool was on the cold side a little bit. Hot tub was great very big deep like 4 ft deep. Right by the harbor really cool big cranes and stuff.
Stayed 1 night in Oct 2025

10/10 Excellent

Jessica

Stayed 1 night in Oct 2025

10/10 Excellent

Natalie, Lake Loon

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holiday Inn Express Saint John Harbourside is clean, quiet, comfortable and very pet-friendly! We had a wonderful mini-vacation to explore Saint John and area. We will definitely stay there again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tyril

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Friendly staff. Limited dining options in area.
Stayed 3 nights in Sep 2025

10/10 Excellent

LaJuan

Travelled with partner
Liked: Cleanliness
Parking garage doesn’t accommodate anything taller than 6ft. Which we were taller than that. Upper deck has limited spaces. Otherwise you have to park off property
Stayed 1 night in Oct 2025

10/10 Excellent

Frank

Travelled with family, Travelled with pets
Liked: Amenities
Great stay friendly staff
Stayed 1 night in Aug 2025

6/10 Okay

Amanda

Travelled with partner
Liked: Cleanliness
Room was very clean. Nice touch having Dove products in the bathroom. Parking was easy and breakfast had plenty to choose from. Downside is its a bit of a noisy area both outside and inside the hotel, and our shower had a partially clogged drain. We only stayed for a quick one night stay and it met our needs.
Stayed 1 night in Oct 2025

10/10 Excellent

Boudu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a pre-ferry stay
Stayed 1 night in Sep 2025

8/10 Good

Francine

This hotel could use some upgrading as carpets are in poor condition. It is in an OK location but construction in the area limits access to the harbour area.
Stayed 2 nights in Sep 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best thing about this Hotel was the front desk service
Stayed 3 nights in Sep 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved the Staff!! John on the 3 to 11 shift Saturday September 27 was fantastic, helpful and super friendly!!! Also Tasha the lady who worked the breakfast on Sunday September 28 went above and beyond to made sure I enjoyed my breakfast!! The room was big and clean and beds were comfortable and pillows were great. Awesome views of the Saint John Harbor and there were fireworks last night as a surprise. Will definitely stay there again. Hot tub was beyond amazing!!!!! Thank you HI Express Saint John.
Stayed 1 night in Sep 2025