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Crystal Inn Hotel & Suites Salt Lake City

3.0 star property
VIP Access

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Photo gallery for Crystal Inn Hotel & Suites Salt Lake City

A sign for Crystal Inn Hotel Suites with a modern building in the background.
A modern bathroom with a large bathtub, two sinks, and a mirror.
An indoor swimming pool with a tiled edge, a sunroof, and a seating area with chairs and tables.
A hotel room with a large white bathtub, a bed with white linens, a wooden wardrobe, a television on a wooden stand, and two bedside lamps.
A hotel reception area with a sign for Crystal Inn Hotel Suites, a reception desk, a cash register, a plant, and a revolving door.

Reviews

9.4 out of 10
Exceptional

Popular amenities

Explore the area

View in a map
230 W 500 S, Salt Lake City, UT, 84101
  • Place, Salt Palace Convention Center
    ‪10 min walk‬
  • Place, Delta Center
    ‪15 min walk‬
  • Place, City Creek Center
    ‪16 min walk‬
  • Airport, Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

Two Queen Room

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard King Room

A hotel room with a sofa, two armchairs, a desk, a lamp, and a framed picture on the wall.

Standard King Room

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed, Jetted Tub, Non Smoking

A modern bathroom with a large bathtub, two sinks, and a mirror.

Executive Suite, 1 King Bed, Jetted Tub, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(82 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for King Bar, Non Smoking

A hotel room with a large bed, a desk, a chair, a lamp, and a window with curtains.

King Bar, Non Smoking

8.8 out of 10
Excellent
(38 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard King, Jetted Tub, Non Smoking

A hotel room with a large white bathtub, a bed with white linens, a wooden wardrobe, a television on a wooden stand, and two bedside lamps.

Standard King, Jetted Tub, Non Smoking

9.0 out of 10
Wonderful
(34 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard King with Sofa bed, Non Smoking

A hotel room with a bed, a sofa, a small table, and two framed artworks on the walls.

Standard King with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, a lamp, and a television.

Executive Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Double Queen, Non Smoking

A hotel room with two beds, a nightstand with a lamp, a telephone, and a window with curtains.

Family Double Queen, Non Smoking

8.6 out of 10
Excellent
(19 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard King, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a chair, and a window with curtains.

Standard King, Non Smoking

9.2 out of 10
Wonderful
(78 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Queen, Non Smoking

A hotel room with two beds, a nightstand with a lamp, a telephone, and a window with curtains.

Standard Double Queen, Non Smoking

9.0 out of 10
Wonderful
(187 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

King Room with Jetted Tub

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Crystal Inn Hotel & Suites Salt Lake City

Along with an indoor pool, this smoke-free hotel has a fitness center and a sauna. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour business center, a hot tub, and a business center. Housekeeping is available on request.
Crystal Inn Hotel & Suites Salt Lake City offers 175 accommodations with safes and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Salt Lake City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Crystal Inn Hotel & Suites Salt Lake City gets high marks from our customers. During your stay, you're just a quick walk from Pioneer Park. Enjoy features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have really good things to say about the accommodations, from the overall comfort and comfy beds to the spaciousness and cleanliness
  • Within a 15-minute walk of Salt Palace Convention Center and Delta Center
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
As a guest of Crystal Inn Hotel & Suites Salt Lake City, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 2508 square feet (233 square meters) and includes conference space. A roundtrip airport shuttle is free (available 24 hours). A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Crystal Inn Hotel & Suites Salt Lake City. Free self parking is available. You'll have access to the health club at a partner property.

This 3-star Salt Lake City hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6 AM to 9:00 AM and on weekends from 7 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Ski shuttle nearby
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6 AM to 9:00 AM on weekdays and 7 AM to 10 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • 2,508 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 116.32 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 116.32 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Crystal Inn Hotel & Suites Salt Lake City offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to midnight.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Crystal Inn Hotel & Suites Salt Lake City.

Property is also known as

Crystal Inn Hotel Down Town
Crystal Inn Hotel Salt Lake City Down Town
Crystal Salt Lake City Down Town
Crystal Inn Hotel Salt Lake City Downtown
Crystal Inn Hotel & Suites Salt Lake City - Downtown Utah
Crystal Inn Hotel And Suites Salt Lake City - Downtown
Crystal Hotel Salt Lake City
Crystal Inn Hotel
Crystal Salt Lake City Downtown
Crystal Inn Hotel Suites Salt Lake City Down Town

Crystal Inn Hotel & Suites Salt Lake City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2771 out of 3844 reviews
Rating 8 - Good. 756 out of 3844 reviews
Rating 6 - Okay. 221 out of 3844 reviews
Rating 4 - Poor. 57 out of 3844 reviews
Rating 2 - Terrible. 39 out of 3844 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Theresa

Liked: Staff & service, amenities, property conditions & facilities
Great location and breakfast!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and staff is nice and helpful
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, clean hot tub, nice rooms
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Heidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff rooms clean and good, breakfast pretty good
Stayed 1 night in May 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was delicious and the rooms were clean.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and friendly staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Stanislaus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Don R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Cowboys Rest

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast and friendly staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and very helpful staff for our stay there!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Wenge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, convenient breakfast.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Brooke

Very nice stay
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Rae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with a family. Friendly staff, nice pool, hot tub, and sauna, full continental breakfast.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ragen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean room and amazing staff. Kids loved the pool and hot tub!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was incredible and was free. Parking was easy and the staff was super friendly.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with good service and good breakfast
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

ANNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go to hotel from now on, such a great staff and nice place
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and very friendly. Location was great. The property and room was clean and comfortable and breakfast opptions were great.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, staff was very helpful. Breakfast buffet was pretty standard.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly, nice parking and nicely remodeled.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! Location is good.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay very clean nice. The staff is great and close to all the wonderful places in Salt Lake City.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

David

Great staff and hot breakfast was very good
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, accessible staff, great breakfast variety, accessible to highway and temple aqaure
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient nice sized suite near temple square. Breakfast was above average. Would stay again.
Stayed 1 night in May 2026

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