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Crystal Inn Hotel & Suites Salt Lake City

3.0 star property
VIP Access

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Photo gallery for Crystal Inn Hotel & Suites Salt Lake City

Front of property
Standard King, Jetted Tub, Non Smoking
Indoor pool, open 6:00 AM to midnight, pool loungers
Jetted bathtub
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly

Explore the area

View in a map
230 W 500 S, Salt Lake City, UT, 84101
  • Place, Salt Palace Convention Center
    ‪10 min walk‬
  • Place, Delta Center
    ‪15 min walk‬
  • Place, Temple Square
    ‪16 min walk‬
  • Airport, Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

Two Queen Room

  • Sleeps 4

View all photos for Standard King Room

32-inch flat-screen TV with cable channels, TV

Standard King Room

  • Sleeps 3

View all photos for Executive Suite, 1 King Bed, Jetted Tub, Non Smoking

Jetted bathtub

Executive Suite, 1 King Bed, Jetted Tub, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(71 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King Bar, Non Smoking

King Bar, Non Smoking

King Bar, Non Smoking

8.6 out of 10
Excellent
(31 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard King, Jetted Tub, Non Smoking

Standard King, Jetted Tub, Non Smoking

Standard King, Jetted Tub, Non Smoking

9.0 out of 10
Wonderful
(32 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard King with Sofa bed, Non Smoking

Standard King with Sofa bed, Non Smoking

Standard King with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Double Queen, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Family Double Queen, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Large Single Sofa Bed

View all photos for Standard King, Non Smoking

Standard King, Non Smoking

Standard King, Non Smoking

9.0 out of 10
Wonderful
(71 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Queen, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Double Queen, Non Smoking

9.0 out of 10
Wonderful
(168 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

King Room with Jetted Tub

  • Sleeps 3

View all photos for Family Two Queen Room

Premium bedding, in-room safe, desk, laptop workspace

Family Two Queen Room

  • Sleeps 5

View all photos for Wall Standard King Room

Premium bedding, in-room safe, desk, laptop workspace

Wall Standard King Room

  • Sleeps 3

King Room with Bar

  • Sleeps 3

View all photos for Executive King Room with Dry Bar

Premium bedding, in-room safe, desk, laptop workspace

Executive King Room with Dry Bar

  • Sleeps 3

View all photos for Executive King Jetted Tub

Premium bedding, in-room safe, desk, laptop workspace

Executive King Jetted Tub

  • Sleeps 3

Executive King Suite-Non-Smoking

  • Sleeps 4

View all photos for King Studio

32-inch flat-screen TV with cable channels, TV

King Studio

  • Sleeps 3

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About this property

Crystal Inn Hotel & Suites Salt Lake City

Hotel with free parking, near Salt Palace Convention Center
Along with an indoor pool, this smoke-free hotel has a fitness center and a sauna. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour business center, a hot tub, and a business center. Housekeeping is available on request.
Crystal Inn Hotel & Suites Salt Lake City offers 175 accommodations with safes and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Salt Lake City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Crystal Inn Hotel & Suites Salt Lake City gets high marks from our customers. During your stay, you're just a quick walk from Rose Wagner Performing Arts Center. Enjoy features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have really good things to say about the accommodations, from the cleanliness and comfy beds to the spaciousness and overall comfort
  • Within a 15-minute walk of Salt Palace Convention Center and Delta Center
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
As a guest of Crystal Inn Hotel & Suites Salt Lake City, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 2508 square feet (233 square meters) and includes conference space. A roundtrip airport shuttle is free (available 24 hours). A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Crystal Inn Hotel & Suites Salt Lake City. Free self parking is available. You'll have access to the health club at a partner property.

This 3-star Salt Lake City hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6 AM to 9:00 AM and on weekends from 7 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6 AM to 9:00 AM on weekdays and 7 AM to 10 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • 2,508 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 116.32 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 116.32 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to midnight.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Crystal Inn Hotel & Suites Salt Lake City.

Property is also known as

Crystal Inn Hotel Down Town
Crystal Inn Hotel Salt Lake City Down Town
Crystal Salt Lake City Down Town
Crystal Inn Hotel Salt Lake City Downtown
Crystal Inn Hotel & Suites Salt Lake City - Downtown Utah
Crystal Inn Hotel And Suites Salt Lake City - Downtown
Crystal Hotel Salt Lake City
Crystal Inn Hotel
Crystal Salt Lake City Downtown
Crystal Inn Hotel Suites Salt Lake City Down Town

Crystal Inn Hotel & Suites Salt Lake City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2511 out of 3508 reviews
Rating 8 - Good. 676 out of 3508 reviews
Rating 6 - Okay. 218 out of 3508 reviews
Rating 4 - Poor. 64 out of 3508 reviews
Rating 2 - Terrible. 39 out of 3508 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Lilly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the French toast and eggs, fresh fruit, coffee and tea. There was also potatoes, cereal and other items. The breakfast staff was always busy refilling items and very pleasant. I enjoyed the large jetted tub in the one bedroom room . Staff was helpful and friendly
Stayed 2 nights in Nov 2025

10/10 Excellent

Huanfang, Shanghai

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The workers here are really kind &nice, we really appreciate!
Stayed 1 night in Nov 2025

8/10 Good

Henry

Stayed 1 night in Oct 2025

10/10 Excellent

Sean

Stayed 2 nights in Nov 2025

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Breakfast was decent, though the juices are so watered down it's essentially flavored water. Location is decent, not in the downtown core, but relatively close and only a 5 minute walk to the Courthouse TRAX. Staff remains very friendly, and the place is clean. TV entertainment is very sparse, however, with only Netflix and Paramount (if you have your own pay account) and the most basic Direct TV (literally only about 25 channels total). My only major complain, however, is a big one. The bed in our King Executive (Room 235) is so old that we "sunk" into it and it was very uncomfortable. Given the entire point of a hotel stay is your sleeping arrangement, this is unacceptable. If a manager happens to read this, please replace the mattress in Room 235 immediately. It's shot.
Stayed 1 night in Nov 2025

6/10 Okay

Ryan

Stayed 1 night in Nov 2025

6/10 Okay

Jose

Stayed 1 night in Nov 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Airport shuttle is convenient and easy. Breakfast is basic, need some pastries or muffins. Staff are friendly and helpful. Rustic hotel, clean and spacious room, comfortable bed, amenities include a pool, hot tub and sauna. Pretty good location, just a short walk to free light rail to city center, overall a good stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities
The Crystal Inn downtown Salt Lake is a very nice property. It is well maintained clean has a great staff and excellent buffet for breakfast beautiful clean rooms. I will highly recommend a stay at The Crystal Inn to anyone in the future
Stayed 2 nights in Nov 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and staff were helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Trina

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to stay
Stayed 4 nights in Oct 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the customer service.
Stayed 1 night in Oct 2025

10/10 Excellent

JESSICA

Stayed 1 night in Nov 2025

10/10 Excellent

ANN

Stayed 2 nights in Nov 2025

10/10 Excellent

Carolina And Michael

Stayed 1 night in Oct 2025

10/10 Excellent

Kay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not have breakfast or use the shuttle
Stayed 1 night in Nov 2025

10/10 Excellent

Mary Kay

Stayed 1 night in Nov 2025

8/10 Good

Karla

Stayed 1 night in Oct 2025

8/10 Good

Melissa, Rocklin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised at how clean and what a great location. All of the staff was so friendly and the lady that kept the breakfast area up worked very hard. She was friendly and prompt if anything was low or ran out. The room felt a little dated but was still clean. I loved that there was a family room option as I was traveling with my brother and his family.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Oct 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Clean room. Tasty breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Oliver

Stayed 1 night in Nov 2025

10/10 Excellent

Lynn

Stayed 2 nights in Oct 2025

6/10 Okay

Mitchell

Stayed 1 night in Nov 2025

8/10 Good

david

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Clean rooms. Good location.
Stayed 1 night in Oct 2025