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4.8 out of 5

"Great service and staff - only sometimes a bit distracted when delivering orders. Broad choice of drinks, not all top quality (they call champagne a 5 ... " More

By a verified traveller on Sun 03 Mar 2019

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Hotel Description

Our customers tell us that they enjoy the clean rooms at Excellence Punta Cana Adults Only All Inclusive. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. This 5-star resort has 461 rooms over 2 floors. Each room includes amenities such as free WiFi and a jetted bath.

  • Air-conditioned rooms with furnished balconies or patios, jetted baths and sitting areas
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Mexican cuisine at Agave, one of the property's 11 restaurants and 12 bars/lounges
  • Take a swim in the 4 outdoor pools or soak in the 2 spa tubs
  • Indulge with aromatherapy, body wraps or manicures and pedicures at MIILE SPA
  • Services include concierge services, tour or ticket assistance and a porter
  • On-site recreation includes a private beach, 3 outdoor tennis courts and a fitness centre
  • Guests speak favourably about the area's walkability and the helpful staff
  • 8.5 miles (13.6 km) from Macao Beach and 13.8 miles (22.3 km) from Hard Rock Golf Club at Cana Bay
  • Airport and local-area shuttle service available for a fee

Junior Suite Garden or Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max
€291* Per night/room 1 Jul - 2 Jul

Junior Suite Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Excellence Club Master Suite

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Excellence Club Suite Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Excellence Club Junior Suite Garden View + Free On-Site Covid-19 Test

Bed Count 1 King Bed Maximum Occupancy 2 Max

Excellence Club Junior Suite with Private Pool + Free On-Site Covid-19 Test

Bed Count 1 King Bed Maximum Occupancy 2 Max

Excellence Punta Cana Adults Only All Inclusive ratings based on 8 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Excellence Punta Cana Adults Only All Inclusive

Everyone (6) Couples (2)
4 out of 5
Great service and staff - only sometimes a bit distracted when delivering orders. Broad choice of drinks, not all top quality (they call champagne a 5% wine based drink and Bellini is made with syrup) but enough to vary a bit. Good fruit based cocktails. Restaurants above the average, especially the Grill (steakhouse) and Magna for Excellence Club (French/European), but still way to go compared to a 5* in Europe in terms of quality. Beach very accessible and well served, with many rounds by personnel serving drinks - and even food during lunch time. All in all a positive experience, but for the premium price paid I would have expected a bit more on the food side.

Posted by on 3 Mar 2019

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5 out of 5
Fantastic facilities and service,a bit of heaven on earth.

Posted by on 5 Jan 2019

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5 out of 5
Nous avons apprécié : * la variété de la nourriture avec les 8 restaurants thématiques inclus en plus de la salle principale de restauration ; * le cadre verdoyant extrêmement bien entretenu et spécialement le parc exotique ; * la multitude de piscine ; * les activités proposées (ballade en vélos, tennis, billard, baby foot, ping pong, tir à l'arc) ; * le calme et la tranquillité ; * la serviabilité du personnel. Nous avons un peu regretté : * le nettoyage tardif (entre 16h et 17h) de la chambre ; * le vent constant restreignant la baignade en mer.

Posted by on 14 Jan 2020

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5 out of 5

Posted by on 13 Jan 2020

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5 out of 5

Posted by on 31 Dec 2019

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4 out of 5

Posted by on 19 Nov 2019

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5 out of 5
Grosszügige und schöne Hotelanlage. Es gibt 11 Restaurants und da es ein all inclusive Angebot gibt kann man das feine Essen und die riesige Auswahl überall geniessen. Das Pool ist sehr gross und eignet sich gut zum schwimmen und auf den Matratzen zu floaten. Die Angestellten sind alle sehr freundlich und bringen den Drink sogar zum Liegestuhl. Man kann wählen ob man Unterhaltung haben möchte, dann liegt man auf der einen Seite des Pools wo es immer Animationen gibt oder man liegt auf der andern Seite des Pools wo es schön ruhig ist. Einzig ist zu erwähnen, dass das Hotel am Atlantik liegt wo es eigentlich immer etwas Wellen gibt. Das Wasser ist warm aber nicht so ruhig wie am karibischen Meer. Dazu eignet sich ein Ausflug nach Isla Saona. Uns hat es gefallen, wir würden jeder Zeit wieder in dieses Hotel gehen.

Posted by on 11 Jan 2019

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5 out of 5
Wir waren vom Hotel Excellence begeistert: Die Qualität des Essens und der Getränke, die Sauberkeit, Austattung des Zimmers, Restaurant-Angebot, der Strand und die Freundlichkeit des Personals haben uns ein paar sehr schöne Tage beschert. Das Preis-Leistungsverhältnis stimmt. Wir empfehlen das Hotel gerne weiter.

Posted by , from Luzern on 2 Jan 2018

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About the Excellence Punta Cana Adults Only All Inclusive

Location Playas Uvero Alto - Punta Cana, Punta Cana, La Altagracia 23000

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room spirit dispensers

Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.

Water activities

  • Snorkelling

Land activities
  • Cycling
  • Fitness facilities
  • Miniature golf
  • Football
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Pilates
  • Water fitness
  • Yoga

Entertainment

  • On-site entertainment and activities
  • On-site live performances
  • Theme parties

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorised water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Surcharge for premium or imported alcoholic beverages
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities

  • Taxes included
  • 24-hour room service
  • All meals served buffet style
  • Buffet and à la carte dining
  • Fitness facilities included
  • Tennis included
  • Water fitness classes/lessons included
  • Volleyball included
  • Football included
  • Scuba diving excursions not included
  • Scuba diving certification not included
  • Motorised water sports not included
  • All available beverages included
  • Golf green fees not included
  • Use of golf equipment not included
  • Cycling included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Miniature golf included
  • Transport to off-site activities not included
  • Off-site tours not included
  • Scuba diving lessons not included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Sailboats not included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Language classes/lessons included
  • On-site entertainment and activities included
  • Gratuities included
  • Cooking classes/lessons included
  • Additional gratuities accepted
  • All food and beverages included
  • Surcharge for premium or imported alcoholic beverages
  • Minibar (all beverages included)
  • Tennis lessons included
  • In-room liquor dispensers
  • On-site live performances included
  • All land sports and fitness activities and facilities are included
  • Theme parties included
  • Snorkelling included

Property Features

Excellence Punta Cana Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Simply step outside to unwind on the property's beach. At Excellence Punta Cana Adults Only All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 11 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 12 bars/lounges. Public spaces have free WiFi. This Colonial property also offers outdoor tennis courts, a steam room and a fitness centre. Free self parking is available. This 5-star Punta Cana property is smoke free.

  • 461 guestrooms or units
  • 2 levels
  • 14 buildings
  • 11 dining venues
  • 3 bars by the pool
  • 12 bars or lounges
  • Buffet breakfast (free)
  • Swim-up bar
  • Coffee shop
  • Terrace on the roof
  • Towels for the beach
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Punta Cana (PUJ-Punta Cana Intl.) (45.5 km / 28.3 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Excellence Punta Cana Adults Only All Inclusive offers 461 forms of accommodation with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium cable channels. Bathrooms include a separate bath and shower with a jetted bath, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Private balcony or patio (furnished)
  • Sitting area
  • Jetted bath
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Separate bath and shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • International calls (free)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Desk
  • Blackout curtains
  • Climate control
  • Ceiling fan
  • Ensuite bathroom
  • Toothbrush and toothpaste

Food & Drink

Guests are served a free buffet breakfast daily.

Agave – This restaurant specialises in Mexican cuisine and only serves dinner.

The Grill – This steakhouse only serves dinner. Open daily.

Chez Isabelle – This fine-dining restaurant specialises in French cuisine and only serves dinner. Open daily.

The Lobster House – This seafood restaurant specialises in seafood and serves breakfast and dinner. Open daily.

The Kitchen Table – This buffet restaurant specialises in international cuisine and serves breakfast and lunch. Open daily.

24-hour room service is available.

Nearby Activities

4 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a private beach, outdoor tennis courts, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Snorkelling nearby
  • Fitness classes on site
  • Scuba diving on site
  • Surfing/boogie boarding nearby
  • Volleyball on site
  • Golf lessons available nearby
  • Yoga classes/instruction on site

Spa Services

MIILE SPA has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Number of treatment rooms 14
  • Outdoor treatment areas
  • Minimum age to access spa is 18
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

No shows require payment in full, including taxes and service fee.

Guests with service animals should contact this property in advance.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Minimum guest age is 18
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 140 per person (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Adults All Inclusive Punta Cana
  • All Inclusive Adults Punta Cana
  • All Inclusive Excellence Punta Cana
  • Excellence All Inclusive Punta Cana
  • Excellence Punta Cana Adults Only
  • ExcellencePuntaCana AdultsOnly All Inclusive (OPENING Nov1)
  • Excellence Punta Cana All Inclusive
  • Punta Cana Adults
  • Punta Cana Adults All Inclusive
  • Punta Cana All Inclusive Adults
  • Excellence Punta Cana Adults All Inclusive
  • Excellence Punta Cana Adults Only All Inclusive (OPEN Nov1)
  • Excellence Punta Cana Adults
  • Excellence Punta Cana Adults Only All Inclusive Punta Cana
  • Excellence Punta Cana Adults All Inclusive Punta Cana
  • Excellence Punta Cana Adults Punta Cana

You should know

  • Excellence Punta Cana Adults Only All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

Awards & Affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.