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Dreams Royal Beach Punta Cana - All Inclusive

4.0 star property
VIP Access

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Photo gallery for Dreams Royal Beach Punta Cana - All Inclusive

Relax by the pool surrounded by palm trees and thatched-roof structures.
Relax in style with a curved sofa set and comfortable armchairs in our spacious lobby.
Relax by the serene pool surrounded by thatched-roof structures and palm trees.
Relax in a shaded pavilion surrounded by a circular seating area and lush greenery.
6 restaurants, breakfast, lunch, dinner served; French cuisine

Popular amenities

  • Hot tub
  • Bar

Explore the area

Map
Av. Alemania S/N, El Cortecito, Bávaro Beach, Punta Cana, 23000
  • Cocotal Golf and Country Club
    ‪11 min walk‬
  • Los Corales Beach
    ‪12 min walk‬
  • Bavaro Beach
    ‪11 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Preferred Club Deluxe Partial Ocean View Double

1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Deluxe Partial Ocean View Double

8.0 out of 10
Very good
(2 reviews)
  • 53 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Tropical View King

In-room dining

Deluxe Tropical View King

10.0 out of 10
Exceptional
(8 reviews)
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Pool View Double

1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Pool View Double

8.0 out of 10
Very good
(4 reviews)
  • 53 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Master Suite Ocean Front

Preferred Club Master Suite Ocean Front

Preferred Club Master Suite Ocean Front

  • 118 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Deluxe Pool View Double

1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Deluxe Pool View Double

9.0 out of 10
Wonderful
(2 reviews)
  • 53 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Master Suite Private Pool

Preferred Club Master Suite Private Pool

Preferred Club Master Suite Private Pool

  • 49.5 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe King

In-room dining

Deluxe King

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Deluxe Partial Ocean View King

Separate bathtub and shower, jetted bath, free toiletries, hair dryer

Preferred Club Deluxe Partial Ocean View King

  • 53 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swim Out Double

Preferred Club Junior Suite Swim Out Double

Preferred Club Junior Suite Swim Out Double

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Pool Terrace Double

1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Junior Suite Pool Terrace Double

  • 49.5 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Premium Suite Garden View

Preferred Club Premium Suite Garden View | Living area

Preferred Club Premium Suite Garden View

8.0 out of 10
Very good
(1 review)
  • 71 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Preferred Club Deluxe Pool View King

Separate bathtub and shower, jetted bath, free toiletries, hair dryer

Preferred Club Deluxe Pool View King

7.0 out of 10
Good
(2 reviews)
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Tropical View Double

1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Tropical View Double

9.2 out of 10
Wonderful
(7 reviews)
  • 53 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Pool Terrace King

1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Junior Suite Pool Terrace King

  • 49.5 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Pool Terrace Double

1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Pool Terrace Double

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Family Room

1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Family Room

  • 106 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Pool Terrace King

In-room dining

Deluxe Pool Terrace King

8.0 out of 10
Very good
(1 review)
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Deluxe Swim Up King

Preferred Club Deluxe Swim Up King

Preferred Club Deluxe Swim Up King

10.0 out of 10
Exceptional
(5 reviews)
  • 53 sq m
  • Sleeps 3
  • 2 King Beds

View all photos for Preferred Club Family Junior Suite Pool Terrace

Preferred Club Family Junior Suite Pool Terrace

Preferred Club Family Junior Suite Pool Terrace

  • 53 sq m
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Preferred Club Deluxe Swim Up Double

1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Deluxe Swim Up Double

  • 53 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Pool View King

In-room dining

Deluxe Pool View King

9.4 out of 10
Exceptional
(13 reviews)
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double

1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Double

  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Swim Out King

1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Junior Suite Swim Out King

  • 49.5 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Relax by the pool surrounded by palm trees and thatched-roof structures.

Barceló Bávaro Palace - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.0 out of 5, Very good, (4889)
The price is €604
for 1 room
includes taxes & fees
8 Aug - 9 Aug
Barceló Bávaro Palace - All Inclusive

About this property

Dreams Royal Beach Punta Cana - All Inclusive

On private beach with 4 outdoor pools, near Cocotal Golf and Country Club
Catch some rays on Dreams Royal Beach Punta Cana - All Inclusive's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Dreams Royal Beach Punta Cana - All Inclusive offers 553 accommodations with free minibar items and safes. Beds feature premium bedding. LED televisions come with cable channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and ceiling fans. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, 2 outdoor tennis courts, and a health club are featured at the property. 4 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Now Spa by Pevonia has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a mud bath, a sauna, and a hot tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Our customers tell us they can't get enough of the helpful staff at Dreams Royal Beach Punta Cana - All Inclusive. During your stay, you'll be connected to a shopping center, and within walking distance of Cocotal Golf and Country Club. Features include free WiFi in public areas, free self parking, and a free manager's reception. Some of the pet-friendly amenities this property offers include food and water bowls, an off-leash area, and pet-sitting services.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • For dining with a beachfront location, stop by World Cafe, one of the property's 6 restaurants and 12 bars/lounges
  • Take a swim in the 4 outdoor pools or soak in the 2 hot tubs
  • Indulge with body wraps, hydrotherapy, or hot stone massages at Now Spa by Pevonia
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes a private beach, 2 outdoor tennis courts, and a gym
  • Just a 3-minute drive from Cocotal Golf and Country Club and 8 minutes from Downtown Punta Cana
  • Free shopping center shuttle service
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls, an off-leash area and pet-sitting services
Dreams Royal Beach Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Dreams Royal Beach Punta Cana - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 6 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 swim-up bars, and 12 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Punta Cana property.

The property hosts a free manager's reception daily.
World Cafe - This beachfront buffet restaurant serves lunch only.
Oceana - This seafood restaurant serves dinner only. Open daily.
Sea Side Grill - This theme restaurant serves breakfast, lunch, and dinner. Open daily.
Coco Cafe - This coffee shop serves breakfast and lunch. Open daily.
Dolce - This coffee shop specializes in French cuisine and serves dinner only. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball
Tennis rackets
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free shopping centre shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 12 bars/lounges
  • 2 beach bars
  • 2 coffee shops/cafes
  • 2 swim-up bars
  • 3 poolside bars
  • 6 restaurants
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Coco Cafe
  • Dolce
  • Oceana
  • Sea Side Grill
  • World Cafe

Things to do

  • 2 hot tubs
  • 2 outdoor tennis courts
  • 36-hole adjacent golf course
  • 4 gaming tables
  • 4 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Casino
  • Children's pool
  • Designer stores
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Helicopter/aeroplane tours
  • Kayaking
  • Motor boating
  • Nightclub
  • Parasailing
  • Personal motorised watercraft
  • Playground
  • Private wine tours
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Tennis lessons
  • Windsurfing
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 4 buildings
  • 4 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls, an off-leash area, pet-sitting services, and pet grooming services are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 6:30 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

All Inclusive Now
Larimar Now
Now Larimar All Inclusive
Now Larimar Punta Cana
Now Larimar Punta Cana All Inclusive
Now Punta Cana
Now Punta Cana All Inclusive
Punta Cana Larimar
Punta Cana Now Larimar
Punta Cana Now Larimar All Inclusive
Now Larimar
Now Larimar Punta Cana All Inclusive All-inclusive property
Now Larimar All Inclusive All-inclusive property
Now rimar Punta Cana Inclusiv

Dreams Royal Beach Punta Cana - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 598 out of 1014 reviews
Rating 8 - Good. 216 out of 1014 reviews
Rating 6 - Okay. 104 out of 1014 reviews
Rating 4 - Poor. 47 out of 1014 reviews
Rating 2 - Terrible. 49 out of 1014 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Cecelia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Dream was a safe place for me and my daughter. Everything else was fine.
Stayed 5 nights in Apr 2025

10/10 Excellent

John

Stayed 4 nights in Apr 2025

6/10 Okay

Jason

Travelled with group
Liked: Staff & service
For the price point, dedinitely wanted more quality and more of a luxury feel. Very average experience for what it costs.
Stayed 3 nights in Apr 2025

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Carlos

Stayed 7 nights in Mar 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Elbert Victor Bowden

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an awesome time!! Property was beautiful and well maintained. Staff very friendly. Food was great. Had no concept of time which is the way vacations should be.
Stayed 4 nights in Apr 2025

10/10 Excellent

Alexis

Stayed 4 nights in Apr 2025

10/10 Excellent

Vicki

Stayed 7 nights in Mar 2025

8/10 Good

CARL

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet food was mediocre and cool to eat. But other order restaurants were great.
Stayed 3 nights in Mar 2025

10/10 Excellent

Timothy C

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dreams was amazing!!
Stayed 7 nights in Mar 2025

6/10 Okay

Resheema

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
It was really nice. Quiet. I didn’t Like how it was no music near the pool or any pool parties. Looks more like for an older crowd
Stayed 4 nights in Feb 2025

8/10 Good

sonya

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have been nice if more water activities were included rather than paid extras. Staff were fabulous though. So friendly and responsive to guests.
Stayed 7 nights in Mar 2025

10/10 Excellent

James Anthony

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was easy to get around and really liked the no reservations ar the restaurants. The Hibachi did need a reservation and food was excellent. Staff was great and entertainment was good. It is on a public beach so many vendors may reach out to you but they were still nice. Rooms were clean and if you needed anything they were very responsive.
Stayed 5 nights in Mar 2025

10/10 Excellent

Meindert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

KEION, COVINGTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the beach. Lots of activities on the resort and the staff are friendly and helpful.
Stayed 3 nights in Mar 2025

10/10 Excellent

GAY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the continuous ZEN like music playing on the property. Loved the entertainment.
Stayed 3 nights in Mar 2025

10/10 Excellent

Belinda Stagg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was the best we have seen at Punta Cana. The resort kept it clean. Our concierge Emanuel was very attentive and checked on us often. Wanda at the Preffered pool bar was very sweet, and happy to see us. Would go back.
Stayed 7 nights in Feb 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely mind blowing! Exceeded my expectations. Shoutout to Martin, my St Martin 🙏😘❤️

10/10 Excellent

Brittany

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I have so many great things to say about this resort!! This was our second time visiting and we had a blast both times. The resort itself is absolutely beautiful, but to my family, it is truly the staff that made our vacation so wonderful! Lionel the Crazy Driver was our favorite!! His energy and kindness made us feel so at home. We tried to request him every time we needed a shuttle as he was interactive with our two year old Theo. At the end of our trip Theo kept asking us, “where is our Crazy Driver?” Lionel is a great person and made our trip so so so much fun. His personality will take him far at this resort, he is meant for great things. We hope to see him again next year when we return. Thank you again Crazy Driver!! We also wanted to mention Jency, he is a bartender outside of the Portofino restaurant. He is awesome! He was so kind to our family and our 2 year old also loved being around him! Jency’s personality, just like Lionel’s is meant for great things, I could see him in a butler role in no time. Jose was our butler and I highly recommend him!! He was so kind to us and checked in with us often. He had our room set up with tons of balloons when we arrived as it was our son’s second birthday and that made us feel so special. Paola works at Portofino and was so sweet to our two year old. We really bonded with her and appreciated her service. I could just go on and on about the staff. Everyone that we met made us feel welcome.
Stayed 7 nights in Feb 2025

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 5 nights in Feb 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

MARK

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants were excellent. Buffets were small but had what I needed. Whether at the pool, the beach or any time sitting around, there was always a staff person there to ask if we needed anything. Concierge, Billy, was a gentleman and pleasure to deal with.
Stayed 4 nights in Feb 2025

10/10 Excellent

Samantha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at an all-inclusive. The staff were friendly and helpful. The facilities were very clean. The small waterpark was a lot of fun for both adult and kids. Being right next to the beach was easy and accessible. The drinks were delicious. Food was okay. Plenty of areas to relax. The beach party was a lot of fun.
Stayed 4 nights in Feb 2025