29 Nov 2021 by Axel Teckentrup-Kurz, Direktor
Sehr geehrte Frau Gabriela, vielen Dank für Ihr Feedback. Alle Mitarbeiter bei uns halten sich strikt an die jeweils geltenden Vorschriften hier in Österreich. Zusätzlich sind die Mitarbeiter entweder geimpft oder PCR-getestet.
12 Jan 2019 by Das Team vom Hotel Neutor
Sehr geehrter Gast! Vielen herzlichen Dank für Ihre überaus positive Bewertung. Wir freuen uns, dass Sie sich bei uns wohl gefühlt haben und hoffe, dass Sie uns bald wieder als Gast besuchen! Liebe Grüße,
12 Jan 2019 by Das Team vom Hotel Neutor
Lieber Gast! Herzlichen Dank für Ihr Feedback. Es hat uns gefreut, dass wir Sie bei uns begrüßen durften! Liebe Grüße,
10 Jan 2019 by Ihr Team vom Hotel Neutor
Sehr geehrter Herr Reingard! Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Einrücke mit uns zu teilen. Ihr Feedback ist sehr wichtig für uns, denn nur so können wir unseren Service verbessern. Ich bedauere sehr, dass der Aufenthalt nicht Ihren Vorstellungen entsprochen hat und möchten mich dafür aufrichtig entschuldigen. Ihre Bewertung wurde bereits an das Team weitergeleitet und Maßnahmen der Abteilungsleiter im Housekeeping und der Technik wurden bereits getroffen. Ihr Anmerkungen zum Zimmer haben wir bereits für die geplante Renovierung vorgemerkt und werden uns bemühen, diese nach Möglichkeit umzusetzen. Auf ein Wiedersehen mit besserem Eindruck hoffen wir.
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A terrace, multilingual staff, and tour/ticket assistance are also featured at Am Neutor Hotel Salzburg Zentrum. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Salzburg hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Am Neutor Hotel Salzburg Zentrum offers 44 accommodations with a safe and a hairdryer. This individually decorated and furnished accommodation includes desks. 80-cm flat-screen televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:00 AM.
Bar am Neutor – On-site lobby lounge.
Room service (during limited hours) is available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
The front desk is open daily from 7:30 AM - 10:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 7:30 AM - 10:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, debit cards and cash. On-site parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
