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Am Neutor Hotel Salzburg Zentrum

4.0 star property

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Photo gallery for Am Neutor Hotel Salzburg Zentrum

Exterior
Meeting facility
Daily buffet breakfast for a fee
Reception
Property entrance

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
Neutorstrasse 8, Salzburg, Salzburg, 5020
  • Place, Getreidegasse
    ‪5 min walk‬
  • Place, Mozart's Birthplace
    ‪6 min walk‬
  • Place, Salzburg Christmas Market
    ‪9 min walk‬
  • Airport, Salzburg (SZG-W.A. Mozart)
    ‪11 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | View from room

Standard Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Room

In-room safe, individually decorated, individually furnished, desk

Superior Room

  • City view
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

In-room safe, individually decorated, individually furnished, desk

Comfort Double Room

7.8 out of 10
Good
(19 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Am Neutor Hotel Salzburg Zentrum

A bar/lounge, a snack bar/deli, and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas and a free casino shuttle are also provided. Other amenities include self parking, coffee/tea in a common area, and a meeting room.
Am Neutor Hotel Salzburg Zentrum offers 44 accommodations with safes and hair dryers. These individually decorated and furnished accommodations include desks. 80-cm flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers and complimentary toiletries. This Salzburg hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Am Neutor Hotel Salzburg Zentrum, you're just a quick walk from Getreidegasse. Enjoy features like free WiFi in public areas and a free casino shuttle, plus a bar.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Within a 10-minute walk of Getreidegasse and Salzburg Christmas Market
  • Free casino shuttle service
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at Am Neutor Hotel Salzburg Zentrum. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Salzburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:00 AM.
Bar am Neutor - Onsite lobby lounge.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free casino shuttle
  • Ski shuttle nearby
  • Parking on site (EUR 19 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10:00 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar am Neutor

Things to do

  • Art gallery
  • Designer stores
  • Piano
  • Shopping centre

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1970
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Self parking fee: EUR 19.00 per day
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:30 AM - 10:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 50101-000082-2020
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Am Neutor Hotel Salzburg Zentrum
Am Neutor Hotel Zentrum
Am Neutor Salzburg Zentrum
Am Neutor Zentrum
Hotel Neutor
Hotel Neutor Salzburg
Neutor Hotel Salzburg
Neutor Salzburg
Am Neutor Salzburg Zentrum
Am Neutor Hotel Salzburg Zentrum Hotel
Am Neutor Hotel Salzburg Zentrum Salzburg
Am Neutor Hotel Salzburg Zentrum Hotel Salzburg

Am Neutor Hotel Salzburg Zentrum Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 147 out of 743 reviews
Rating 8 - Good. 285 out of 743 reviews
Rating 6 - Okay. 177 out of 743 reviews
Rating 4 - Poor. 94 out of 743 reviews
Rating 2 - Terrible. 40 out of 743 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Rob

Liked: Cleanliness
Great location and breakfast.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

ANDREA

Liked: Cleanliness, amenities, property conditions & facilities
Great location, walking distance from Salzburg's main attractions. Great breakfast.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities good, staff friendly and helpful and room kept clean.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
The location was so good being able to just walk through the tunnel to the old district was great. The bed was comfortable the roadworks that were happening outside distracted quite a bit from a peaceful stay but again the location helped us have a great experience of Salzburg without having to invest in taxis or other transport
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

Jeremy

Disliked: Cleanliness, amenities
Room was very worn out. Very dirty food and dirt on the floor.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

XINYAN

Liked: Cleanliness, amenities, property conditions & facilities
Good service and good location.
Stayed 3 nights in Jun 2025
Verified

6/10 Okay

Edna

Liked: Room comfort
The trip was good. Hotel near the city Center. Friendly staff. Room was spacious.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Lajos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel they provided unlimited bus pass for every bus in the city free of charge.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

ed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, we used the tunnel to visit the historical city
Verified

10/10 Excellent

henrietta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Great location clean rooms
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Lloyd

Liked: Cleanliness, room comfort
Clean and tidy rooms but are a Little old fashioned. Beds was comfortable but a little springy. Staff are Friendly and welcoming. Good location and close to the old town
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Ulf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convinient!
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

MARIE-DOMINIQUE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Charming and careful staff. When you arrive, you receive a very useful transportation pass which allows you to use local transports
Stayed 3 nights in May 2025
Verified

8/10 Good

Laura

Great location. Staff was very helpful. Large room, especially for Europe.
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Suzanne

Liked: Cleanliness, amenities
Great location as on a number of bus routes in and out of the city and one directly to the airport. The foyer was refurbished and looked nice, but the rest of the hotel was a little tired. But it did the job and was not an unpleasant space to be in. I would stay again.
Stayed 3 nights in May 2025
Verified

4/10 Poor

Zeki

Disliked: Cleanliness, staff & service, property conditions & facilities
Average hotel.
Stayed 1 night in Feb 2024
Verified

8/10 Good

Giuliano

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Tanmay Ajit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good staff. bus stop next to hotel
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Layne

Disliked: Staff & service, property conditions & facilities
The hotel is located in a walkable area and was overall clean. However, the staff were not friendly or helpful, the room does not have any air system aside from a noisy stand up fan in the corner, and the walls are paper thin. The rooms are also very outdated and the beds are old and uncomfortable. If you stay here, don't expect to be able to ask for anything extra such as a pillow, as they will tell you no. Would recommend spending your money elsewhere as this hotel is not even cheap.
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

Sergio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very, very dated property. This should be mentioned in the description. It seems like a 80s hotel that has not been updated a wink. The carpet in the rooms seemed like out of The Overlook Hotel from The Shining, that old. Scratched and old furniture. Extremely dated bathrooms. Unfriendly and cold staff. We were a group of five and had three rooms, each one more ancient than the next. Otherwise, good beds and duvets. Great location and nice vicinity.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Harald

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is in very good location, The bed was very new and very comfortable. The bathroom was nice as it was renovated. My room was one floor up from the ground floor ( 1st Floor) the carpets in the hallways are very badly worn and torn. The carpet in my room looked awful. I did not feel comfortable walking in the room with bare feet or socks on as the carpet is so worn out and old. All trim-work on the floors and doorways in very poor condition can could look so much better with a little bit of paint
Stayed 1 night in Oct 2025
Verified

8/10 Good

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good. The staff is friendly and helpful - they held my bags until check-in time. The room was spacious and clean. It’s very easy to walk into town.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience! 100% recommended!
Stayed 1 night in May 2024
Verified

6/10 Okay

Walter

Hotel was ok, no AC very warm in the room. Opening the windows on street side was loud and bright lights made it hard to sleep. Was offered breakfast - thought it was included untill check out. My own fault for not asking. Overall, ok.
Stayed 2 nights in Aug 2025