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NH Collection Salzburg City

Property class: 4

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Photo gallery for NH Collection Salzburg City

Exterior
Exterior
Bar (on property)
Superior Room
Premium Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Franz-Josef-Str. 26, Salzburg, Salzburg, 5020
  • Place, Mirabell Gardens
    ‪5 min walk‬
  • Place, Mirabell Palace
    ‪6 min walk‬
  • Place, Salzburg Christmas Market
    ‪11 min walk‬
  • Airport, Salzburg (SZG-W.A. Mozart)
    ‪9 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

9.4 out of 10
Exceptional
(56 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room

Pillow-top beds, minibar, in-room safe, desk

Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Family Room (2Adults + 2Children)

Pillow-top beds, minibar, in-room safe, desk

Family Room (2Adults + 2Children)

9.4 out of 10
Exceptional
(10 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Premium Room

Premium Room

Premium Room

8.2 out of 10
Very good
(19 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About this property

NH Collection Salzburg City

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
NH Collection Salzburg City offers 140 air-conditioned accommodations with minibars and safes. Beds feature pillowtop mattresses. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at NH Collection Salzburg City. During your stay, you're just a quick walk from Mirabell Palace. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 15-minute walk of Mirabell Palace and Salzburg Christmas Market
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center, 4 meeting rooms, and limo/town car service are available.

WiFi is free in public spaces. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly NH Collection Salzburg City. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Salzburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM and 10 AM.
Bottles and Jar - This restaurant serves light fare only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (EUR 29 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; EUR 22 to 24.90 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bottles and Jar

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22 to 24.90 per person
  • Self parking fee: EUR 29 per day
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel NH Salzburg City
Salzburg NH City
Nh Hotel Salzburg
Nh Hotels Salzburg
Nh Salzburg City Hotel Salzburg

NH Collection Salzburg City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 343 out of 542 reviews
Rating 8 - Good. 137 out of 542 reviews
Rating 6 - Okay. 42 out of 542 reviews
Rating 4 - Poor. 13 out of 542 reviews
Rating 2 - Terrible. 7 out of 542 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Brendan

Stayed 5 nights in Dec 2025

10/10 Excellent

Ramzi

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, great location, parking in premises, good food as we loved the breakfast and room Service experiences. Decent amenities.
Stayed 3 nights in Dec 2025

8/10 Good

Jose Mari

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
All went well except for frontdesk guy Lawrence who was rude and dry. I think he should not be the one welcoming guest.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ying

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a good area. Very convenient and everywhere was within walking distance. The hotel was very thoughtful to hand out sweet treats during our stay because it's Christmas. The room itself was well designed and very cozy; however our room in particular had some defects: the bathroom door doesn't close and the coffee machine doesn't work well, but these things aren't major so we can overlook. I would recommend this hotel to friends who wish to visit Salzburg.
Stayed 2 nights in Dec 2025

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, amenities
Lovely stay for a quick trip to Salzburg.
Stayed 1 night in Dec 2025

8/10 Good

marlowe

Liked: Cleanliness, staff & service, amenities
room good facilities excellent. a little bit of a walk to the old town but its all good
Stayed 2 nights in Dec 2025

10/10 Excellent

Houng

Liked: Cleanliness, amenities, property conditions & facilities
Receptionist was so kind and friendly. She gave us free upgrade for our room. Bartender from Kosovo was also funny. We will definitely be staying at same hotel next time we visit Salzburg.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean hotel in great location
Stayed 1 night in Dec 2025

10/10 Excellent

Omkar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location, friendly staff, comfortable room
Stayed 2 nights in Dec 2025

10/10 Excellent

Rachel Clare, Wrotham

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed - slept like a log. Great service, lovely bar area. Great food.
Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was nice and room clean and spacious
Stayed 1 night in Dec 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities
Spotless hotel great location
Stayed 1 night in Dec 2025

4/10 Poor

Tina Louise

Stayed 3 nights in Dec 2025

10/10 Excellent

Margaret

Stayed 4 nights in Dec 2025

8/10 Good

Sahin

Stayed 1 night in Dec 2025

10/10 Excellent

Michal

Stayed 2 nights in Nov 2025

10/10 Excellent

Cori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was so nice. I also always appreciate NH Collection hotels have candy/snacks and water when you enter. Room was as pictured online. We had a corner suite. Well situated to the Christmas markets and sites. Very easy to walk to everything. I would stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

Joshua

Stayed 6 nights in Dec 2025

8/10 Good

David, Budapest

Liked: Cleanliness, staff & service, property conditions & facilities
The NH is located right downtown and within 15 minutes from the biggest Christmas markets. Walkable to the downtown is this hotels best feature.
Stayed 1 night in Dec 2025

10/10 Excellent

Kirstie Mary, Aberdeen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff, excellent breakfast, the room was lovely, close to everything we were able to walk everywhere
Stayed 4 nights in Nov 2025

10/10 Excellent

Kayleen

Liked: Cleanliness, amenities, property conditions & facilities
Overall a great experience staying here! I was only here for 3 nights but I loved everything about this hotel and my room. All the staff were friendly, the bar is a huge plus and the breakfast buffet is a nice touch. I liked how everything was within walking distance and plenty of food options nearby. I wish I could have stayed longer, definitely recoomend this hotel!
Stayed 3 nights in Nov 2025

8/10 Good

Lina, orlando

Stayed 3 nights in Nov 2025

6/10 Okay

Vladimir

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I honestly would have given this hotel a strong 4-star rating due to several excellent features: the room itself was well-appointed, the location is fantastic, and the cleanliness was impeccable. The inclusion of a Nespresso machine in the room was also a welcome touch. However, I must note the primary and overriding issue: a very strange and highly unpleasant odor permeating the area. This smell strongly resembled a sewage or drainage issue (canalization) and unfortunately significantly impacted the quality of the stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Karen Lesley Le

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were lovely, the family room spacious, breakfast delicious. Great location for the city, easy transfer from the airport via route 2
Stayed 2 nights in Nov 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was clean and spacious
Stayed 1 night in Nov 2025