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Crowne Plaza San Antonio Airport by IHG

3.5 star property

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Photo gallery for Crowne Plaza San Antonio Airport by IHG

Lobby sitting area
Lobby
Premium bedding, in-room safe, desk, laptop workspace
Property amenity
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1111 NE Loop 410, San Antonio, TX, 78209
  • Place, CHRISTUS Santa Rosa Hospital - Alamo Heights
    ‪2 min drive‬
  • Place, North Star Mall
    ‪2 min drive‬
  • Place, River Walk
    ‪10 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

8.2 out of 10
Very good
(18 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobility)

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.4 out of 10
Very good
(53 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

8.0 out of 10
Very good
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(98 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (High Floor)

8.0 out of 10
Very good
(13 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility)

8.0 out of 10
Very good
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

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About this property

Crowne Plaza San Antonio Airport by IHG

A restaurant, a health club, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a conference center, a hot tub, and self parking. Housekeeping is available on request.
Crowne Plaza San Antonio Airport by IHG offers 224 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a health club and a hot tub.
Our customers tell us they can't get enough of the comfortable beds at Crowne Plaza San Antonio Airport by IHG. During your stay, you'll be close to San Antonio Zoo and Aquarium. Enjoy features like free WiFi in public areas and a free roundtrip airport shuttle, plus a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the comfy beds and cleanliness
  • 9 minutes by car from San Antonio Zoo and Aquarium and 11 minutes from River Walk
  • Free airport shuttle service
Crowne Plaza San Antonio Airport by IHG offers its guests a health club and a hot tub. There's a restaurant on site. Business amenities include a 24-hour business center, 8 meeting rooms, and coworking spaces.

Public spaces have free WiFi. Event space at this hotel measures 5000 square feet (465 square meters) and includes a conference center. A library, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza San Antonio Airport by IHG. A roundtrip airport shuttle is free (available on request). Parking is available for a fee.

This 3.5-star San Antonio hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
O-Nine Eats and Drinks - Onsite restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 10:00 PM on request
  • Parking on site (USD 8 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 16 for adults and USD 16 for children
  • A restaurant

Restaurants on site

  • O-Nine Eats and Drinks

Things to do

  • Health club
  • Hot tub
  • Library

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Conference centre (5,000 square foot of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16 for adults and USD 16 for children
  • Self parking fee: USD 8 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel San Antonio Airport
Crowne Plaza San Antonio Airport
Crowne Plaza Airport Hotel San Antonio
Crowne Plaza San Antonio
Crowne Plaza San Antonio Airport Hotel

Crowne Plaza San Antonio Airport by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 916 out of 1608 reviews
Rating 8 - Good. 291 out of 1608 reviews
Rating 6 - Okay. 178 out of 1608 reviews
Rating 4 - Poor. 97 out of 1608 reviews
Rating 2 - Terrible. 126 out of 1608 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Maria T

Disliked: Amenities, property conditions & facilities
Room, amenities outdated
Stayed 1 night in Dec 2025

10/10 Excellent

Carlos

Stayed 1 night in Dec 2025

6/10 Okay

Hulaimatu, Philadelphia

Liked: Amenities, property conditions & facilities
Room was ok
Stayed 3 nights in Dec 2025

10/10 Excellent

Ricardo

Stayed 3 nights in Dec 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Toscia

Stayed 1 night in Dec 2025

10/10 Excellent

Erica

Stayed 1 night in Dec 2025

6/10 Okay

Malia

Liked: Cleanliness
Free breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Valenteno

Stayed 2 nights in Nov 2025

4/10 Poor

A'hisha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

4/10 Poor

CRYSTAL, Rosharon

Stayed 3 nights in Nov 2025

10/10 Excellent

kenneth

Stayed 2 nights in Dec 2025

10/10 Excellent

Melinda

Stayed 1 night in Nov 2025

4/10 Poor

Alberto

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The hotel wasnt clean and the room old and smelly, no soap, no shampoo during our 4 days stay and only 2 towels for a 4 people room
Stayed 3 nights in Nov 2025

4/10 Poor

Larry

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We booked an eight night stay, upon arrival we were upgraded to a junior suite on the second floor. The so called suite was old, dark (minimal lighting) and dungeon feeling, dated furniture , old fixtures, stain tub horrible room. On the sixth day of our stay we returned to our room to a heavy chemical odor permeating through out the entire hallway and worst in our room. The chemical odor was so strong that cause me shortness of breath requiring me to use my inhaler. The front desk said that maintenance had been working on the second floor using chemicals to strip and resurface the shower tubs in adjacent rooms. I was moved to the 10th floor in the main section of the hotel. The room was a bit better than the dungeon but not by much. The rooms at this hotel are old a dated. The following day the chemical odor could be smelled on the 10th floor. I contacted the front desk. Apparently they had been receiving complaints about the chemical odor and were trying to find the source because no resurfacing was being done on that floor, they would get back to me but they never did. I contacted the front desk again and requested tape so that I could seal around the door to our room and that I would place a towel at the bottom of the door in attempt to keep the chemical odor from entering the room. Maintenance never responded to our room, it was now getting late evening 11:30pm so I was forced to stuff toilet paper around the door to create a seal. Horrible experience
Stayed 8 nights in Nov 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was great and the room was clean and nice.
Stayed 2 nights in Nov 2025

10/10 Excellent

Graciela

Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it so peaceful just that they went to knock on the door at 9 am not happy for that of the room service
Stayed 1 night in Nov 2025

10/10 Excellent

Oscar

Stayed 1 night in Nov 2025

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice courteous staff, clean room
Stayed 2 nights in Nov 2025

8/10 Good

Wendy

Stayed 1 night in Nov 2025

8/10 Good

Avagay

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was very responsive, courteous and friendly.
Stayed 4 nights in Nov 2025

8/10 Good

Corine

Stayed 2 nights in Nov 2025

10/10 Excellent

Nishesh

Stayed 4 nights in Nov 2025

2/10 Terrible

Judith

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is not free.They charge $17 for breakfast. The restroom door did not work They also charge the card multiple times. I would not recommend this hotel at all please go anywhere else.
Stayed 1 night in Nov 2025