Crowne Plaza San Antonio Airport by IHG

3.5 star property

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Photo gallery for Crowne Plaza San Antonio Airport by IHG

Lobby sitting area
Lobby
Premium bedding, in-room safe, desk, laptop workspace
Property amenity
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1111 NE Loop 410, San Antonio, TX, 78209
  • Place, CHRISTUS Santa Rosa Hospital - Alamo Heights
    ‪2 min drive‬
  • Place, North Star Mall
    ‪2 min drive‬
  • Place, River Walk
    ‪10 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪4 min drive‬

Room options

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

8.2 out of 10
Very good
(18 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility)

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(50 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

7.8 out of 10
Good
(7 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(92 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed (High Floor)

7.8 out of 10
Good
(12 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Single Bed

Similar properties

About this property

Crowne Plaza San Antonio Airport by IHG

Suburban hotel with a health club and a restaurant
A restaurant, a health club, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a conference center, a hot tub, and a business center. Housekeeping is available on request.
Crowne Plaza San Antonio Airport by IHG offers 224 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a health club and a hot tub.
Our customers tell us they can't get enough of the comfortable beds at Crowne Plaza San Antonio Airport by IHG. During your stay, you'll be close to San Antonio Zoo and Aquarium. Free WiFi in public areas, free self parking, and a free roundtrip airport shuttle are available.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Just a 4-minute drive from North Star Mall and 9 minutes from San Antonio Zoo and Aquarium
  • Free airport shuttle service
Crowne Plaza San Antonio Airport by IHG offers its guests a health club and a hot tub. There's a restaurant on site. Business amenities include a 24-hour business center, 8 meeting rooms, and coworking spaces.

Public spaces have free WiFi. Event space at this hotel measures 5000 square feet (465 square meters) and includes a conference center. A library, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza San Antonio Airport by IHG. A roundtrip airport shuttle is free (available on request). Free self parking is available.

This 3.5-star San Antonio hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
O-Nine Eats and Drinks - Onsite restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 10:00 PM on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 16 for adults and USD 16 for children
  • A restaurant

Restaurants on site

  • O-Nine Eats and Drinks

Things to do

  • Health club
  • Hot tub
  • Library

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Conference centre (5,000 square foot of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16 for adults and USD 16 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel San Antonio Airport
Crowne Plaza San Antonio Airport
Crowne Plaza Airport Hotel San Antonio
Crowne Plaza San Antonio
Crowne Plaza San Antonio Airport Hotel

Crowne Plaza San Antonio Airport by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 870 out of 1535 reviews
Rating 8 - Good. 286 out of 1535 reviews
Rating 6 - Okay. 168 out of 1535 reviews
Rating 4 - Poor. 94 out of 1535 reviews
Rating 2 - Terrible. 117 out of 1535 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Elias

Liked: Amenities
Awesome, I’m impressed overall with accomdations!
Stayed 1 night in Oct 2025

2/10 Terrible

Patti

Disliked: Cleanliness, amenities, property conditions & facilities
The room was terrible. They had double booked. My family was woken up in the middle of the night with another guest trying to get in because they have been booked in that room. Also, the air conditioners didn’t work. They removed three times in the middle of the night and ended up in a room with a toilet that didn’t work. This is unacceptable and no monetary compensation was offered for all of the trouble.
Stayed 3 nights in Oct 2025

10/10 Excellent

Willie

Stayed 1 night in Oct 2025

2/10 Terrible

John

Stayed 2 nights in Oct 2025

4/10 Poor

Stuart

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Elevators, and A/C weren’t working,
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Stayed 1 night in Oct 2025

10/10 Excellent

Hideaki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn't use the airport shuttle or eat breakfast.
Stayed 4 nights in Oct 2025

2/10 Terrible

Amber

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Rumualdo

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Alexis

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The hotel was nice, the breakfast was not free we had to pay $60! That’s crazy, and it wasn’t even good. Only one elevator was working and it took FOREVER to get to a floor.
Stayed 2 nights in Oct 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Mikey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me & my wife felt very welcomed by the staff at the front desk during check out, very friendly & engaging in conversation that didn’t feel forced but we shared laughs, the room was very clean, the towels & complementary toiletries included were very organized & pleasantly presented, nice quiet peaceful environment with no issues of complaints! Would definitely recommend to friends/family & I would stay at Crown again next year!!
Stayed 1 night in Oct 2025

6/10 Okay

Melissa

Travelled with family
Liked: Staff & service
Bath tub needed to resurface. Only one elevator was working.
Stayed 2 nights in Oct 2025

10/10 Excellent

Angela

Stayed 4 nights in Oct 2025

10/10 Excellent

gillian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in Oct 2025

10/10 Excellent

Warren

Stayed 1 night in Oct 2025

10/10 Excellent

Emily

Stayed 2 nights in Oct 2025

10/10 Excellent

Isabel Grace

Stayed 1 night in Oct 2025

10/10 Excellent

Benita, Lakewood Ranch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice hotel.!
Stayed 1 night in Oct 2025

8/10 Good

Tiffany, Lynchburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

Rebecca

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Stelvio

Stayed 1 night in Oct 2025

8/10 Good

Maria

Liked: Property conditions & facilities
Gets a bit hot at night even with A/C on. Elevators are also slow.
Stayed 2 nights in Oct 2025

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience is a good hotel cleanliness is great and great location. Front desk staff was ok, but they can do better be more friendly.
Stayed 1 night in Oct 2025